clean, friendly staff. good breakfast. free off road parking .

the bar didn't have a pool table

onsite off road parking

everything, especially breakfast

the staff were extremely friendly and we loved the bar area

full english breakfast kept me going for most of the day . kids enjoyed the pancakes

had the option of eating in the restaurant or the bar area however felt the restaurant lacked the cosyness and

excellent food (we had dinner & breakfast) & friendly staff

double, slow wifi, limited breakfast offerings, but good cooked dishes, dinner was satisfactory but a 40minute

staff, bar facilities thee best cocktails

my wife broke her ankle on holiday and having the bar so close for a few pints after spending the day in hospital

loved the pub next door as after a long journey with kids we could take a couple of drinks back to the room

noisy from footsteps upstairs..floor not insulated well enough ..young kids struggled to settle

our request for early check in as attending a wedding

wifi reception awful

the guest house had stabile wifi and consistent warm water

free wifi which was reliable

the text informing me of the wifi code etc did not mention breakfast but it was included in the wording on the

adequate continental breakfast parking not very easy

good location, parking, very kind host, good value for money

the early check in option, the staff were helpful. rooms a good size and the location

the wifi as advertised in this section is non existent

place to stay at and explore edinburgh especially if you are traveling by car (free parking onsite

wifi connection on the 3rd floor was really bad

very clean and on the main bus route in to edinburgh (plentiful, quick and cheap) , also free parking

the wifi could be improved.

the room was very comfortable and with plenty of options for breakfast in the morning all home prepared by our

laundry service available if required

friendly owners, room glorious, beds so comfortable and breakfast a delight

parking available very close to the house

problem, from meeting me outside, to helping me with my luggage to the room and also the next day breakfast was

wifi is really slow, not up to modern standards, we had trouble watching a youtube video.

the restaurant and bar is fantastic

breakfast being unavailable is the only downside to this hotel but plenty coffee shops within a

everything about this place, the excellent staff,the beautiful room,the bar & location all perfect

towel tail which was behind the single bed so would have been helpful to have it noted with wifi code etc where

wifi barely worked for us

included cereals, juice, toasted bread, croissants, fruits, yogurt, scrambled eggs and hot drinks parking was

good views. good parking. easily accessible to the city and surrounding areas.

parking is easy and it s convenient to take buses to city center

christmas decorations), a lovely clean bathroom with plenty of towels etc and a fully functioning kitchen with

had hoped for room service as l was too tired to go out after my evening shower

ve loved a real fireplace or log burner to sit and have a drink by, and option of aircon in

location is right outside the busiest parts of the city, and parking was included

maintained, excellent breakfast and fantastic experience overall

great breakfast. free parking space. confortable bed. extra pillows. spacious room and bathroom.

took some of my clothing by mistake to the laundry, but they were able to clean it and return it before my

superb housekeeping especially olha very good service at the bar by angela/ very nice

comfortable beds, spacious room, room service and can t wait to stay again

wifi wouldn't connect but not a big deal

i paid extra for some flower petals on the bed for my partners birthday and they added a happy birthday brownie

wifi breakfast arrangements etc - would have taken 1 minute and added a personal touch - rather

the wifi could really use some love though, boost it

friendly staff, included a dog bed and bowl for my pet lovely design bar downstairs with good food and

room service and on site parking available

we chose this hotel because of the ev charging and took a big gamble that it would be available and not blocked

good to have the parking option too including free ev charger

bar was relaxed with the kids for which we are so grateful

the food at the bistro was very good and the bar was well stocked

property is extremely pet-friendly

basically almost a 5 star stay accommodation for the guests with kids

the only thing that comes to mind is that room service would still do your room even if you ask them not to

arrived really early and they accommodated early check in with no problem

gym available

love their breakfast & all day coffee & choco drink for kids

and accommodating, had a welcome cocktail on arrival and free tea and coffee was available at bar/ reception

good location not too far from the centre. pets were acceptable

a pet friendly hotel they weren t very accommodating

wifi didn t work in the room making impossible to have private business call at the location as

staff didn t have great customer service skills and there was very little staff around/on the bar or at

the staff on reception, on the bar and in the dining area were all very friendly and welcoming

clean room, quiet location,uses the gym as well

very friendly staff, nice bar & breakfast

hotel was lovely room could be a little bigger especially when kids staying in the room the breakfast was really

liked the choices for breakfast it was value for money

& cooked breakfast generous

really good free wifi

i asked for early check in twice before we left

for not checking, but it was disappointing that there was no food available in the evening and no room service

my kids room in the 2nd floor was very nice

wifi worked great and didn't drop out at all

facilitated an early check in as i’d had a very early flight

lovely room. clean, new, nice decor. big bed. decent free wifi.

noise at 6o'clock both mornings was horrendous lorries collecting laundry or delivering couldn't have made

as only breakfast is provided at present and there are a lot of students and visitors using the wifi

fantastic location and very user friendly. pool for the kids, fun bar, great breakfast!!

staff were super accommodating and great with the kids

my kids love waffles for breakfast, delicious ud83eudd24

wifi was awful

warm welcome, all the staff we met were really polite and friendly, the pool and sauna and jacuzzi facilities

and they offered room service food but why do that when there were places outside that you could eat jn that

we couldn't get wifi in our room.

first 2 days we didn't get any room service

the kids has a seperate room too

family room ie separate room for kids with bunk beds, no pull outs or sofa beds

the wifi in our room was unfortunately not good.

17 for a gin at room service is outrageous, covid times or not

cannot remember for room service etc

i had room service and the food was really nice and as expected good

the bar was cozy and nice place to end the day

didn t have the breakfast here but we still really enjoyed our stay

requested an early check in and the staff rang up to the cleaners to tell them we had arrived

service/bar menu which had only items with cheese in it

best breakfast ever in. hotel! super duper clean! modern! beautiful! fresh! convenient!

room wasn't ready for nearly 2 hours i have 2 kids a toddler being one

guys a reception were brill, even allowed us to checkin 20 mins before time and the guys on the bar on the top

most comfortable beds and pillows, hospitality tray friendly staff, great skyline restaurant and bar drinks

the staff, reception, bar & reception were first class

breakfast was tasty, bar and restaurant was lovely and modern

we ordered room service and it came and my partner pie and chips was a frozen pukka pie which he ended up not

the bar was nice, and we used it a few times after struggling to get into a few pubs with the kids (even during

breakfast was fine. room was great. staff on reception and in the bar really good.

breakfast was of a high standard with plenty of choices and portion sizes were good

everything worked fine including the tv and wifi

made getting settled down and putting all kids to bed in the evenings a little bit challenging

excellent location, helpful staff, good wifi, limited on sight parking. nice attached bar.

would have liked early check in but was not possible

the breakfast was great with lots of choice and room service convenient and tasty

no room service

wifi is good quality

of service, security breaches, no sound proofing in rooms, slack laundry service, dismal breakfast buffet

no swimming pool in case you need one but a decent gym on the 3rd floor

great miss : no swimming pool or spa to have a massage but there is a good gym

the tv struggled with casting media content and the wifi was mediocre at best

the gym facility was convenient and well-supplied with everything i needed

bar area could probably get quite noisy but couldn't

open to try and air the room but this didn't help either as we were at the side of the resturants kitchen and

it's next to a bar so at first i thought it may be loud but you couldn't hear a thing

kitchen was being refurbished so they arranged breakfast nearby which was also excellent

entrance, at first i thought it was some student bar but the hotel is lovely and would highly recommend

too keen on eating breakfast in the bar which is attached to the hotel, but we knew on booking that it wouldn

arrival we asked about residents bar told it closed at 3

room service

hotel is tired and i didn t like all the laundry (clean or dirty - it was unclear) was stacked like potatoes

for what you get, bed was not comfortable and if you wanted room service, it was pub food

excellent location in old town, friendly staff, clean rooms, and super fast wifi!

to see it available proper hairdryer in room - what a bonus nearby small supermarket free wifi

very comfortable, breakfast excellent - great choice and very fresh - loved the croissants

lovely bar too

the bar was very nice downstairs

beyond tiny and the double bed was shorter than my husband and certainly didn t fit two adults comfortably

friendly staff, comfortable bed, well equipped mini bar and fantastic cocktails.

it for any communication - films, music etc kept cutting off even when we'd signed into to hotel wifi

the hotel and bar deliver wonderfully

i mean it was enough space for two adults but not our luggage

breakfast, comfy beds, free wifi, friendly staff.

the rate is with breakfast

the kids complained the sofa bed wasn’t comfortable.

booking, centrally located, kids friendly, good and friendly staff, good arrangements for kids bed, easy access

i felt room cold at night but kids were fine so maybe just me

wifi was excellent

would have liked to help myself to coffee rather than go twice to the bar at breakfast

the wifi is fast and easily accessible

the small bar counter inside the property, which is always available, was also very nice

were quite accommodating - allowed me to book an impromptu early check in which was needed as i was so tired

it s really noisy , you can hear the voices and the laundry machines , we woke up 7am with the room services

combined with the location and restaurants around the corner made our citytrip with kids comfortable

35 for an early check in.

allowed late check out but the notice board mentioned late check out with no problem

we has requested and being offered an hour late check out as my husband was not well

wifi was not easy to use and connection was not always a sure bet

wifi is slow for online work meetings

being woken by housekeeping at 08.00 on a rare night away from the kids!

room service was quick and good quality

great breakfast , ideal room & excellent location

the hot breakfast buffet had us fuelled up for our adventures each day

the staff was lovely and had a great bar selection in lobby

nothing major but the wifi was not working.

our room seemed to be the dumping ground for dirty laundry and equipment which was a bit off putting

breakfast was very satisfying

the guardroom superb bed super comfy room breakfast

breakfast was amazing delivered to you room

delicious room service breakfast

the biggest issue we had was that the hotel lacks room service, though they accommodated us late one night with

very enjoyable breakfast in the candlelit restaurant

gym was a bit poor, broken equipment

breakfast was lovely

the wifi is open / not encrypted

excellent breakfast with healthy options. a well equipped gym with both cardio and weights.

modern hotel with lots of great amenities (gym, bar, restaurant)

only problem was the wifi being very bad.

everything was great: location, communication, kitchen, wifi, hot water, warm.

had everything we needed, kitchen wise with a mini fridge and bathroom facilities

very spacious and quirky tea and coffee supplied we were facilitated with early check in as we had a really

good, everything was clean and the kitchenette was very modern heating- very efficient and quick wifi - worked

loved checking in at the bar for our hotel stay

great room. good bar . nice staff

inn on the mile appears to have been a bank in past years, and the downstairs bar was busy in the evening and

the wifi, not great for video calls, sucks if you have video related work commitments

the wifi, not great for video calls, sucks if you have video related work commitments

i loved the bar menu and how quick the service was.

staff were very friendly and late check out until 1pm free of charge was great

donnie on the concierge team was really helpful moving our car in and out of the car park spa was a lovely

bar area stunning and staff were outstanding

lovely selection for breakfast.

luggage storage and free wifi

breakfast deal great

had breakfast in platform 5 service terrible food cold

tv with all channels was great as was having wifi

bottle of water, hairdryer, safe, sky tv, free wifi and smart phone for use

ok wifi

when advertising that kids can stay but no cots or beds for them is ridiculous

light in bathroom cabinet didn't work wifi password not evident in room and plug in heater didn't work the stay

- every time we arrived after room service, we found the they left the window opened when it was freezing

we took wifi password. but the internet weren't working

we had a 4 people sharing apartment, it had a mini kitchen with everything we needed

the wifi didn t work for 2 days.

the staff were friendly and accommodating, and even allowed us an early check in when we reached way before

good shower, comfortable bed and good wifi

early check in without a charge was a great bonus

there was no free wifi and even when i tried to pay for the bt wifi, it would not work.

nothing much to comment here but it would be nice if a laundry bag was provided.

great wifi

the room is perfect - big, with more facilities that we`ve expected, fast wifi

location is great. hotel is very clean and good wifi staff friendly

we enjoyed our welcome drink and the substantial breakfast/brunch in the

breakfast was great, some good choices

full kitchen in each suite would make it suitable for a longer stay

many restaurants in the immediate vicinity - the most you will find are pubs along the mile whose kitchen closes

the station is just up the road and room was tidy and clean, breakfast was amazing

we also requested room service one day but it didn t happen, this was disappointing to come back to late at

modern and comfortable with a lovely bar lou he area. so handy for haymarket trains and the tram

there is a wide selection for breakfast and still water is always served, a service that i really appreciated

late check out times and early check in compared to other hotels was great too

lovely lobby bar area, lots of seating and board games to play

when we arrived it was 8pm the lady in the bar was very friendly

have been nice if the reception area was used rather than having to go in and out of the bar for check in/out

beautiful old building. bar in the hotel. new bathroom suits throughout.

no wifi in the room

was a bit cold, even radiator didn't really help, wifi wasn't reachable at my room.

the bar area is great too and has a dj on a fri-sat

con didn t work in room, battle to get the breakfast we d pre-booked, over enthusiastic waiting staff clearing

the first floor bar (complete with dj) provided a chilled ambience on arrival

bar and restaurant also highly recommended

bar had a nice atmosphere, non alcoholic drinkers

absolutely everything especially beautiful sofas in lounge/ bar area

no wifi in our room. get it all thru hotel, walk in our room no connection.

location, very friendly and efficient staff, good wifi, good breakfast, and excellent room size and amenities

taxi calling, upgraded to a 2 floor suite with great views over the old city, lovely new cafe bar with reasonable

shame the pool and spa is no longer available

everything you needed was there, comfy bed and close to the city centre, lovely view of city from bar and

only complaint at all was the wifi service; it was either not working or extremely slow

they supplied mini bar snacks for free and drinks, refilling them each day they even give you a dyson hair

right outside of the edinburgh waverly station hotel staff were very nice to give us early check in for when we

love the access to the roof top bar and the location of the hotel

hallway outside the elevator very very overpowering also very overpowering air freshener in the bar and dining

welcoming host at breakfast, the location with an easy stroll to royal mile, large well equipped gym, very

i used the gym every morning before my day started

plus connecting door to next room, locked, but leaked all the noise from family with kids in next room

it would have been nice to have laundry option at the hotel.

location, pet-friendly, design, late check out.

wifi could be a little slow, tv a little flickery, but i'm not there to watch tv so didn't worry

the lobby/bar had a lovley cosy atmosphere and bar was open until late

nicely equipped room, spotlessly clean, comfortable foyer, friendly and helpful staff, early check in and late

great location, friendly staff,comfy bed and early check in.

pool, jacuzzi and sauna were included which was such a great relaxation, kids can visit the pool as well 9am-

easy parking and wifi

comfortable, great breakfast ( except no black pudding) leisure facilities

the pool is good sized and the water temperature was pleasant

all the staff were lovely and so helpful! they were really great and patient with our kids too.

i wanted an early check in and the team at apex facilitated that without any extra charge

staff were excellent, location convenient, free wifi was good.

i called room service at 10

have been cleaner, in particular the carpets furniture was dated wifi was poor view was

the room service

excellent breakfast and friendly staff that remembered us each morning

loved this place it was fantastic, the little extra touches from the tunnocks tea cakes to the spa bath

the two bedroom apartment was well suited to traveling with kids as they could have their own space and go to

the water bottles and tea bags were complimentary and restocked with the room service

nicely decorated apartment great kitchen and good sized rooms

there was no bar or restaurant in the building that we were in and when we rang for room service there was no

stunning bedroom, bathroom, bar and building in general

the staff were all really helpful especially zoltan. we loved the building, bar and smell :)

beautiful design, nice bar and restaurant

high standard breakfast and room

very comfortable and plenty of kitchen crockery to help with meals (which i was not expecting as i hadn't booked

and the housekeeper almost kicked us out from the room, but even we have permission for late check out

perfect for 2 adults and 2 kids

the family room was huge , it gave the kids plenty of room to play

the team also assisted with laundry (perfect for those on a long trip around europe) and even helped my friends

check in was at 3pm & check out is at 10am late check out @ 1pm cost £10 so i availed of that

wifi was free despite information saying it was paid

everything comes at a price here, storing luggage, late check out, sufficient oxygen levels

no free wifi

check in was 3pm and check out was 10am, paid an extra £10 for a late check out @ 1pm which wasn't too bad

there was a constant rumble from the kitchen extractor which made it hard to sleep

excellent service in the bar

as not many guests bar was closed at 9pm

good comfortable room pleasant bar with a great view of the castle

breakfast was varied