was vast something for everyone staff very helpful and friendly plenty of space to relax spa,pool and hairdressers facilities just brilliant all under one

the room lovely clean and spacious

wifi signal was poor and mobile phone signal too - but it's in the countryside !

ordered room service breakfast on the first morning as i was alone

car-parking was easy, and reception staff were

of furniture in bedroom no daily room service

great value , spacious accomodation , breakfast & ambiance

staff and hotel is going to be amazing when new spa suite is all finalized

the room was for 2 adults and 2 kids the sofa bed wasn't made and when i went to reception to ask them they said did i want it made

i read that i could order room service which was perfect for me as my toddler son is a handful in a restaurant so room

we had a few drinks in the bar before going up to our room and the staff were really accommodating

clean. early check in. great food

dimly lit in rear of hotel and limited space as busy bar/hotel tables reserved not much bar space to relax in a

the food was first class both the evening meal and breakfast, the drinks form the bar were excellent and good value for money even a good selection of real ales on my visit in good

friendliness and helpfulness of bar staff and little warm touches like porridge in my room

lovely modern clean hotel. ev chargers on site. comfy beds. breakfast included in stay.

close to a laundry

very helpful and kind staff, spotless room, good breakfast

will do there best to help you, breakfast amazing, always stay here when i go out with my big kids highly recommend the pkace, inside quite stunning aswell , try it out

reception/ bar understaffed, 1 member serving at both over weekends

good bar and restaurant in adjoining building

the staff in the hotel and bar worked very hard. we will visit again.

we had a late afternoon train to catch and they let us have an extra late check out for free

accommodation separate to bar so no noise

food available from breakfast to dinner

really good location. comfy beds and very clean room. easy early check in.

instructions given in bar good

good location and very nice bar and restaurant area

the helpfulness of the staff in goodwins for breakfast and dinner and at the bar and the lovely food we had

clean throughout whilst the standard and variety of food on the menu in both the restaurant and bar was high

early check in. very clean and kept well. staff are very welcoming.

staff, location, rooms, bar , cleanliness

room, very comforting after coming back from the all nighter :) also convenient downstairs bar and an easy walk to wigan town

drinks are cheap in the bar ud83eudd2a

very querky. comfortable bed's. although there is a bar downstairs we didn't hear any noise

kids play house literally outside of the door so family

as a family of 4, 2 adults 2 kids, it was ample space with a double bed and two singles

location for bamber bridge, playpark and soft play for kids next door, pub and sainsburys/aldi on doorstep also

the hotel was clean, lovely hot baths for me and the kids. very good value for what i paid

our shopping was being kept in the laundry store and it was returned to us in tact

ferry was cancelled this was a very last min booking with 3 kids it was stressful as it was very late at night after some full on days but once we arrived at

excellent breakfast

dinner and breakfast and the clean neat room

kids pull out bed is terrible, not sure how 2 teenager's suppose to sleep there, it just sank, as

breakfast-great, (heated plates-yes)

staff were very polite and helpful specially in the the restaurant for breakfast service.

budget hotel with pool and gym facilities and close to middlebrook shopping centre and bars and m61 - brilliant

there was a sports bar that did do food but i didn't fancy eating food whilst other people were shouting at the telly

free on site parking

clean hotel with the added bonus of a decent gym by hotel standards in the basement

door fobs as we discovered earlier before we went out to eat , which was sorted by the staff in bar , but someone had the same problem getting back into his room and decided to kick door in which

you need and the beds were very comfortable, the staff were really nice and attentive and the bar downstairs was lovely they had a live singer and the drinks were lovely good value for money

friendly chilled staff i’m the bar downstairs, clean cozy room, perfect location

and the location and bar are excellenet, will definitely go back

(due to golf tee off

downside hotel advertises lounge bar we were looking foreward to relaxing in either prior or after going out and meeting other

location, great breakfast, great host

are in this neck of the woods again, we will stay here and hire cliff to be our caddy

delicious breakfast - extensive choice

the breakfast was of the highest standard with a very varied selection of food which was extremely

hotel for our game at hillside golf club

kitchen facilities are great, everything you could possibly need

kitchen facilities were perfect really enjoyed cooking in there

the kitchen had everything we could need, plenty of seating area, the whole place was sparkling clean

although we didn't use the kitchen, it was well equipped and handy for bringing food back

as it was new years eve with kids we expected better

not enough entertainment for kids

on arrival the staff where verry welcoming room cosy. kids loved the hotel as it had character

spacious room and bathroom , very clean and quiet, very reasonably priced bar with good entertainment

only thing i could possibly say is it would be great if the bar opened later and entertainment was on

to much trouble very helpful, quick checking in, there was a lot of refurbishment going on and no pool

tv didn t work in the kids room

was excellent, the room was spacious and well equipped , the hotel bar was nice and staff were friendly, car park was only 5 for 24

of upgrading rooms , workers shouting the first morning we spent at 7am crying on like school kids wasent noisy rest of stay as much after

suite, toilet seat didn t fit properly, no room to swing a cat, outdated bedroom furniture, room service ie cleaning and replenishing towels etc doesn t happen, you have to make your own

staffed we were unable to book a table for 7 on the friday evening also went for a drink in the bar just after 9

was nice and clean and the staff where friendly unfortunately the staff in the bar at breakfast let it down

food in bar was excellent well cooked to a high standard, also staff very friendly and helpful

i had to wait 15-20 minutes to order my food as there was only one staff most of the time on the bar and they were not serving customers in order by the time i managed to order it was 2045h and

to us this was going above and beyond which was very much appreciated also restaurant staff and bar staff very friendly and welcoming and

continental breakfast was great and fresh juices

breakfast was good

continental breakfast is included each morning

simple breakfast. walking distance to station and centre of preston

clean and tidy rooms, comfortable beds, breakfast in the morning was great such a great range to chose from, central location to the city

it had everything we needed for a comfortable overnight stay including a tiny kitchen, teabags and coffee etc and fresh milk in the fridge

the apartments are spotless and the kitchen is brilliant - everything you need with lovely touches such as the sweet jar, water/milk &

there's a well equipped kitchen area and a lounge and like all apartments they leave u biscuits and a jar of sweets

was lovely and clean - my only complaint was the smell of food that came in from the restaurant kitchen

lovely staff who sorted out an early check in so we could get changed for the wedding we were attending

staff were super helpful and room was clean, well equipped with mini kitchen and a very comfy bed

the host was also kind to leave us a few treats, and my kids loved them (cookies, crips and cereals)

mini sink in bathroom. i had to use kitchen sink to wash.

the kitchen was really well set up and i appreciate the fresh milk in the fridge and basket of snacks

we were there for a week and it was nice to have the fully equipped kitchen

ver caught his name) was so helpful and friendly, if ever back in preston i will be

secondly on our 3rd day of breakfast, some of the food like sausage was out of stock, my kids are picky with food, and that morning was a bit frustrating

the dinner menu is reduced from what it was, but to order for room service does not incur any extra charge

the reason that i was going to go out to them was because this was not kids it was adults doing all of this

room service was delayed

impressed with early check in, bright room with bath and excellent breakfast

at i am aware of) or pool, so facilities are not top notch, but it's a really lovely hotel

spotlessly clean . easy check in great bar and great breakfast

the rooms, the bar, breakfast, gym.

more content at bar but i see it is under refurb

arrived late with a 4x4 and trailer and managed to park in front of our

lovely original interior and decor. parking and free wifi. great breakfast. quiet and relaxing.

just like the room service

it s central, they have great wi-fi, parking places and really nice rooms

environment clean room and comfortable night to spend without any noise good and fast wifi and free car

we requested an early check in and that was no problem

to where l needed to be, early check in so massive bonus, check in was quick and easy, room was big for a single room, bed

everything, room rate very good, friendly and welcoming, early check in, extremely quiet, comfortable room/bed and an amazing breakfast

also had space to park a jeep and trailer there

welcoming staff, early check in comfortable beds spotlessly clean room great food value for money dog friendly bar

the staff was very friendly , always a smile from the cleaners to the bar staff and the chef even came out and asked if everything was ok with our meals , a great

i had to wait several hours after checkout and they were happy to let me sit in the bar with my laptop and work

really liked this hotel, the decor in the restaurant and bar area was lovely

staff where so friendly and breakfast was delicious beautiful country feel to the bar area we will go again 25 minutes away from blackpool so great to enjoy the ligths but come back

friendly staff, offered room service at no extra cost, easy, free parking

good meals and large bar and restaurant

very clean easy parking , access to building very comfortable

to racecourse, food and bar available at property

oud) didn t work in the room, though i never asked if there was an alternative

location was good and also breakfast ud83dudc4d

the continental breakfast left for us was more than adequate and included in the price

the breakfast is always the same , no variant

nice little breakfast bag left outside our room

good breakfast, excellent location

lovely gym and pool

a good hotel , very good breakfast, plenty to choose from , friendly staff always ready to help

hot water pressure and exceptional cleanliness highly recommended accomodation for families with kids

the breakfast was excellent and the staff were really friendly

top breakfast, good location, great staff, good gym and pool

we had a drink in the bar before heading to bed and we ended up booking breakfast as well which was easy to sort out and

nothing much but had gym

good facilities like bar and

the funky pictures on walls in bar and lounge, bar staff and reception staff were lovely, refreshing to see young adults who like

was very good as we had long days ahead of us at the open golf at hoylake, the second morning travelled to leeds bradford airport for a holiday to bulgaria

no lift, wifi not available for secure work connection

where lovely & helpful,loved the swimming pool & spa & the location of the hotel was great for visiting family

gym pool great facilities food great staff friendly reasonably priced for place

i have been visiting mercure haydock for 2 years but only for the spa facilities

beds lovely, helpful staff food quality all ok (we got room service breakfast & ate tea in the restaurant) room was (-) not been offered the breakfast vouchers (+)breakfast (+) breakfast is amazing and the king suite is gorgeous (-)breakfast in room late and cold because of that (+)the cooked breakfast was fresh (*) good breakfast however we were not very happy with the food in the restaurant we ordered but we would (+)buffet breakfast was fantastic. (-)very small plates at breakfast (-)ordering my eggs which came out before my hot breakfast

rooms clean and had access to gym and spa .

from house keeping to bar staff including breakfeast hostess are fantastic, vicki is lovely

value, only paid 75 with breakfast and there's a really nice pool, jacuzzi, steam room, sauna and modern top spec gym

ample parking

i ve had the room service meals which were lovely

also i could not get connected to the free wifi

bed really comfy, super shower and good wifi

good spacious car park, fast wifi

i had difficulty connecting to the wifi with no password given in the room information

and could of done with more info in room eg menu and wifi code

quality ingredients, friendly attentive staff, good choice on menu but also flexible amazing spa experience a little disappointed with the bill for 4 glasses of white wine on check out

room was easy to access the restaurant as mum has reduced mobility at 91 our in room breakfast was delicious the staff were friendly professional and

the spa is amazing . the food was beautiful and the staff were friendly and very helpful

the room was spacious with all the usual amenities

breakfast was just brilliant

the staff very friendly bar staff ann marie

due to no fault of the hotel the bar was closed on the thursday night.

very clean, bar on site, staff very helpful

wish bar was available till later

fantastic entertainment in the bar on good friday night

asked for a late check out and they didn't mind,, free parking,, really excellent value for money

gym, bar and zac behind the bar was excellent

amazing full breakfast

didn't stay for breakfast as had to dash off

standout rooms are clean and comfortable gym is

the gym is good & convenient.

the beer and lager were great but the bar shut at 11

mom journey home after his fight so we arrived just before 12 i was advised we couldn t have a late check out as they was fully booked arrived to room 175 and i felt like we was on a night club

i like a parking and also bhathroom and room is ok

staff, emma ect a, the caterers, bar staff, cleaners and entainers even folk who came to stay i has a

room was good,breakfast was excellent,staff where very helpful.

mins from the train station which was a great help when the rain came down plus the place has a bar facility followed by a restaurant also a cosy lounge or relaxing area it’s also linked with

the staff from reception to bar to restaurant to breakfast to dinner to room cleaning all served with a smile and a friendly

trying to find a negative but couldn't,it's a lovely hotel great bar and beer garden, great breakfast and the staff are so nice always smiling and couldn't do

check in to the bar staff, the service was excellent and the room was lovely

all bar areas are clean, and the room is comfortable