clean it was, the staff very helpful and kind, i enjoyed the pool and sauna, i enjoyed having an outdoor bit in my room i enjoyed the whole

neither had booked or paid for early check in, i was disappointed that after a tiring day at the races the day before we were not

breakfast, and the room

location immaculately clean lovely decor for the whole hotel area breakfast was good

only issue was the gym and that was communicated before hand so not a complaint.

were glad of the opportunity to pay extra for an early check in

quality of fixtures and furnishings, convenience of the self catering facilities, kitchen and dining areas

ate in the dining room area which had plenty of space and we kept our drinks in the fridge in the kitchen

the staff were excellent going that extra mile to accommodate us as we asked for early check in can't fault them 1 bit amazing

there is a fully equipped kitchen,and dining room,which guests are free to use

not enough entertainment for kids

could check in early,, it was no problem for them also booked taxi for us, and let us sit in the bar even though it was closed so we could wind down, thank you to everyone that works threw loads

kettle didn't work 1 of the sheets was dirty in kids room rang down but no answer so had to go down then to get them to sort it finely they sorted

,,also was a bit noisy as kids attending a gathering were running up and down corridor

only thing i could possibly say is it would be great if the bar opened later and entertainment was on

spa facilities were not available but we knew that was a possibility when we booked because of

for parking bar wasn't open not enough staff to run

dinner/ supper service room service in deluxe suites etc maybe some smoking rooms as some visitors where finding it

suite, toilet seat didn t fit properly, no room to swing a cat, outdated bedroom furniture, room service ie cleaning and replenishing towels etc doesn t happen, you have to make your own

if you stay at a britaannia hotel, you will get no room service unless you stay for more than two days

room was directly over the bar so it was quite late when the music and noise died down

in particular sam in the bar was amazing

(due to golf tee off

you need and the beds were very comfortable, the staff were really nice and attentive and the bar downstairs was lovely they had a live singer and the drinks were lovely good value for money

friendly chilled staff i’m the bar downstairs, clean cozy room, perfect location

host ,friendly ,immaculately clean comfortable bed ,safe parking

are in this neck of the woods again, we will stay here and hire cliff to be our caddy

very welcoming and very clean .brilliant breakfast x

bar sadly isn't open, although it wasn't a big issue it would have been nice to just grab a drink

parking off the road much appreciated

views were great and also had outdoor park for the kids

great for visiting family in the area, play park for kids and free car parking

when you have kids, having wifi can be a deal breaker so i was disappointed with this

the staff were amazing, very friendly and helped with an early check in

very close playground for kids, our daughter loved it

asked for a late check out and they didn't mind,, free parking,, really excellent value for money

wifi did disappear fully for one day but to be fair, there was someone there trying to fix it-

toilet is not heated, wifi is weak in some rooms

look of the building is rough, and parking is limited as they have got only 8 spaces to park so first come first serve

parking but it was probably due to our late arrival but being disabled i needed to park as close as

on site parking

weren't aware that there was no kitchen functioning at the hotel when we booked

tells me even though there’s a camera point straight at the room door it could pick it up kids running up and down corridors all night dogs roaming about the

in the middle of renewewind kitchen

pub singer and local kids were very noisy

com overcharged us and manager messaged to say a refund would be ready at the bar for us

brilliant bar downstairs (bernie mays) with fab entertainment

the bar attached to the property downstairs was lovely to just pop down to have a drink

also the owners of the bar downstairs were very accommodating when we arrived early made us a cup of tea after our long

for 3 nights in a suite as there were 3 adults and 2 kids

& spacious room, minibar drinks were liked by the kids

nothing much but had gym

we had a drink in the bar before heading to bed and we ended up booking breakfast as well which was easy to sort out and

allowed early check in , very very pleasant, staff on night bar also very pleasant, morning staff helped me taking my partner and my breakfast to our room so

staff were extremely welcoming and although i did not use the gym, it looked sufficient to burn off a bit of stress

lack of alcohol in the bar for cocktails, not alot of choice of cereal

people friendly in the bar and local pubs

the pillows were kids-sized - very uncomfortable for a grown person to sleep on

kids felt really comfortable staying there

only sugary kids cereals, barely any fruit, old croissants

the entrance is very welcoming with outdoor seating area for couples or families , the inside bar is beautiful decorated as is the stairway leading up rooms, the room i stayed in was on the 3rd

who went with us supports liverpool , it was like all if his christmases had come at once, the bar area is amazing, staff really friendly

lfc themed bar with memorabilia and also in the room and dining area is great for a true red fan

was amazing everyone was kind and helpful and the family room we had was absolutely amazing the kids wanted to stay longer

would highly recommend especially if you have small kids as so close to stadium

the sofa bed was a bit too small for two big kids.

squeaking floorboards and bar downstairs was quite loud

is to the hill dickinson stadium (everton fc’s new ground) and how lovely the staff were at the bar down

pity the bar or lounge area was not accessible

the bar only opens on match days, but it was clean and the toilets were immaculate

the hotel has a bar that is open on match day and the staff are brilliant and friendly

off street parking in a private carpark also included

there is also parking on site which is a great bonus, not a huge carpark but you can get 5/6 cars in there and

hotel, ideal location for visiting anfield, nice comfortable rooms, great bar & staff, easy & quick check in & out, good communication from staff before

the bar shuts at 11pm, even for residents of the hotel

free parking on site

amazing staff ! beautiful bar so clean and welcoming

the hotel itself is amazing, bar area, rooms, everything gorgeous and modern and spotlessly clean

very friendly staff that facilitated early check in and left luggage storage

locator and cosy bar and restaurant

were amazing so helpful we were tired from travelling all night they accommodated us with an early check

nice little breakfast bag left outside our room

the continental breakfast left for us was more than adequate and included in the price

a fan of the 'continental 'breakfast

good breakfast, excellent location

a little breakfast bag in the morning was just perfect to get you going ud83dude0a will use this place again

great amenities, gym, spa etc it’s a shame i couldn’t utilise the spa as i didn’t book in time and slots were

got upgraded from classic to superior for free the food for breakfast was amazing and friendly

the breakfast was also amazing - very well cooked and a wide variety - even an omelette maker

ev charge points, 4 spaces which were occupied for 48 hours straight

room was beautiful and massive and everything was tastefully presented , we paid separately for breakfast and could not fault any of it absolutely lovely

very convenient for nearby golf courses.

com are not what the hotel looks like these are before it was bought over by different company no pool table no food as per picture bed very small in room hotel very tired

great staff and the bar atmosphere was good, food was amaxing

it was in a good position on the front over looking the golf

no pool

love the bar area. we also had a balcony which we made good use of with the nice weather

delicious continental breakfast

went to the area to play golf at royal lytham and st annes

perfect for our golf trip. excellent service, and all the amenities we nreded

very comfortable wee bar with bi-fold doors which was lovely in the sunshine

wifi could have been a little better struggled to get a signal in some areas and the room

kids in bar after 9

wifi was a little slow

helpful, food fantastic, exceptionally clean, pool and spa beautiful, games room excellent, rooms spactious

no wifi connection in room whatsoever

all car parking spaces were full on arrival so had to park on main road

meal on friday night was also excellent lots of lovely comfy areas to sit and relax well stocked bar some lovely entertainment saturday evening very central for everything

ound floor room), large entertainment room/bar area, and it had the best gym

the gym not open

breakfast, exceptionally clean hotel, friendly staff, good facilities, ideal location for shops,

ample parking

the parking facility's could of been bigger

very clean and friendly staff also good location with parking.

the sea view and parking..

was spot on, car parking easy, location perfect

we requested early check in and this was done seamlessly

accommodated for an early check in and greeted by the owner who gave us loads of tips for the city, lovely guy

breakfast was lovely and the bar was relaxing and room service was great value for money

customer service and late check out were all fabulous.

room service was very quick and pleasant

breakfast - bacon had been left to settle almost inedible.

bother to complain otherwise if the manager gets to hear it we will be charged extra for one hour early check in

room service was extremely quick and efficient

the decor around the hotel for the kids to create a buzz

stayed in the townhouse room and it s ideal for a family with kids

the bouncer let a few kids in ahead of us who weren't staying at the hotel which we found a bit strange and a bit

stayed in the townhouse room and it’s ideal for a family with kids

view, cleanliness late check out

breakfast was the only let down i got the full breakfast, my egg yolk was hard and didn't come with

the room service menu was extensive and had lots of options

5 for around 8 chips on room service!

extra paid for early check in

liked the unusual reception arrangement with no fixed desk, the bar and restaurant the staff were all very friendly, attentive and helpful and we would definatly

the continental breakfast is lovely

bit tight around the area off the breakfast but otherwise everything great thanks

the beatles theme tesco express right next door close to bus and train station kettle laundry close

continental breakfast was included and was lovely

the pool and rooms were first

our room was not cleaned one day, during our stay. the wifi was very slow.

reception i would rate as a 10 the hotels facilities available definitely a 10 we tried to call room service a few times and there was no answer i don t know if it was a reduced service due to

lots of facilities in the room, wifi, tv, toiletries, iron and hair dryer

i used the small gym but it was clean and well maintained

food, friendly and helpful staff, pleasant ambience in the lounge and super size pool

the pool and spa facilities were the best were ever stayed in especially the steam and sauna

location, view, reception helpfull. the large bar to social distance. off street parking

very clean and comfortable hotel was spotless breakfast very tasty and presented

location and the swimming pool. extremely friendly staff.

wifi signal is not so good although the staff tried to move a router closer to my room and the

fab staff, great breakfast

arrived early off the boat and the staff couldn't be more helpful in sorting us with breakfast and an early

location breakfast was amazing room was massive and great spa bath attentive and helpful staff - thank you to krystal and

was told go to the room and order room service

with the kids bed up there wasn t that much space but it was sufficient

we chose to have room service for breakfast which was lovely

just the fact it took awhile to get room service

had to call staff numerous times for parties in room next door until after 5am and kids running around corridors throwing things with no adults around

good wifi

breakfast dinner and cocktails kids loved taquisie

room was great for 5 of us and kids loved the jacuzzi bath as well

spa bath is a really nice added extra

the room was huge with a great big window, comfy beds and 2 huge jet pool baths

everything rooms were great spa bath amazing

early check in and the friendly staff. gorgeously restored building

first night the wifi didn't work. that's really the only thing that was suboptimal.

gym is a little small

location, decor, spacious rooms with huge beds, decent bar and food area

staff were great and very helpful, the gym was small but had everything you need to work out away form home, the beds were comfortable and

bed very comfortable. staff very friendly and helpful. gym staff very nice.

the only benefit being the late check out

location and gym facilities. the bar and football on the tv

liverpool lime street station and great views, the staff were super professional and helpful, room service was quick and really good quality

i liked room service

right by the train station and the liverpool empire great value for money, lovely continental breakfast and the most amazing friendly staff , will defo be using this hotel again … massive

value, clean room, friendly helpful staff and a decent continental breakfast

location and value are great, the staff are fantastic and very friendly a nice continental breakfast

rooms were clean and beds were super comfy, a lovely continental breakfast was included, good value for money, will definitely stay again

we didn't have breakfast