the pool & hot tub was great and not very busy when we were there restaurant (ricky's) offers good food

laundry room available for guests which i used

then you realize the grass is astro turf, the restaurant is closed, the hot tub is closed, the laundry is broken, i still have a bruise on my shin from the beds, the bathroom showers are …

offered me a refund for checking out early due to pool and laundry being out of order when i stayed

offered me a refund for checking out early due to pool and laundry being out of order when i stayed

were a few families there that didn’t watch their kids very well, and the kids were running around and some left trash laying around

the kids really loved the happy hour

keys at pool did not work

the restaurant food was great and we enjoyed the pool and workout room

the cocktail hour and breakfasts are a welcome treat and makes a significant difference to the hotel stay and experience

way to get into the pool you had to get a separate key and leave your id

pool

like staying here because they have a pool, jacuzzi, balcony, microwave, refridgerator, and breakfast

pool and hot tub

free convenient parking, laundry machine, balcony makes it a great place to get away!!!

parking lot was very small and tight.

great location, easy parking, great wine hour and breakfast

parking is tight

location and parking, friendly and helpful staff, wine and cheese happy hour and a delicious breakfast buffet

and wifi would disconnect everytime the phone was closed, all the procces had to be done again

unfortunately, the weather prevented us from using it and the pool facilities

great if you have dogs or kids

great location, good selection at breakfast, nice small gym.

breakfast as always in holiday inn express cool with kids

security of exterior door before getting to the rooms, plenty of free parking, nice hot breakfast: pancakes, diff breads to toast, sausage, eggs, tots & cold choices: cereal, yogurt,

for me and my wife we didn’t have a laundry bag or an ironing board in our room, and i noticed some amber-yellow stains on our shower

finally, a hotel with a gym and pool that's open

upon check in, i requested and was given a late check out of an hour later

staff member that checked us in was more than helpful as we needed early check in due to the fact we needed to change clothes for a funeral

there was free laundry services and it was very clean there

front desk staff was very nice to let me early check in and keeping luggage after check out

free breakfast was wonderful, lots of choices, even had oat milk and almond milk

my husband loved the gym

no pool, spa, or gym.

loved the gym

obviously has been completed, there are 2 lots, about 10 spots in front of lobby entry, with 1 ev charger and a bigger lot on the backside of the building (next to the main street)

big cozy fire place to entertain friends or the wine bar if it's not too late

the amenities were incredible and having the bar and shucker downstairs was perfect for our stay

fresh bakery pastries would be a nice addition and hot chocolate for the kids

hot chocolate in the rooms for the kids.

accomodated our request for a late check out as we didn't need to leave for the airport till late afternoon

, very casual, and great price very nice employees and close to shops laundry not to mention room service it was

no laundry bag

complimentary breakfast as advertised

big pool

free breakfast was advertised in the listing but they did not have anything either day and did not seem

i was surprised to see families/kids in the pool obviously with no masks on

location, close to sonoma plaza, but also a shuttle on demand which was fabulous

delicious breakfast

convenient shuttle into town

the pool and surrounding area was uncomfortably crowded with every lounge chair occupied and 15 kids and 10 adults in the pool at any the same rime

outside looks nice and good location and good gym.

the gym is 3 exercise bikes

location + availability of early check in. it seems well runs and it is clean

is no gym, there was ongoing construction (and no rate compensation) plus the meal facility wasn't

was not clean, back wall of toilet was dirty, microwave was dirty, kitchen sink faucet was loose

rooms were very comfortable, i really liked the small kitchen-like space im the bedrooms

rooms are new and renovated. nice kitchen & bathroom.

kitchen without table and chairs

didn't use the kitchen

in a two bedroom suite with a full kitchen and a living room

besides i have two asperger kids whom you cannot change theirs routine just like that and i have to carry it to a different

the suite was fabulous and kitchen was well equipped

the double beds are too high need to lower it for safety purposes for kids.

our adult kids had a room at the back which was much quieter so worth asking for this when booking

decent gym

the staff is super friendly and the lobby & gym are great

the hotel had great facilities like laundry and a games room, which was handy for the kids on rainy days

i used the pool to swim some short laps before our long flight home

we especially enjoyed playing pool

the breakfast is perfect and the staff is so nice

location, breakfast, quiet rooms, friendly staff, and clean rooms

it is in a perfect location, the rooms are clean, the staff is nice and the breakfast is delicious

the breakfast was good

friends (who were a separate booking) in getting their very large truck parked in the spaces

we will be back with the kids next time

were huge and super comfy, views of coit tower and bay from balconies, nice to have a lounge and kitchen area

were thin and can hear kids in next room also heard lots of footsteps in from the penthouse in room above

the kids here prior and enjoyed our stay

late check out

i helped one of my fellow travelers park their large truck, and they were very nice, as was the property

no breakfast due to covid-19!

large double room, allows 4 adults 2 kids—we had 3 adults and 3 kids so it was perfect for a family on a budget

and my kids were able to be themselves, thank you

good value for money breakfast was basic (cereal,coffee,sliced bread) but not bad overall rooms were

breakfast is really really sparse and simple. teas, toast, and jam, packaged danishes

good location, nice rooms, plenty of breakfast options

room service can be better

only other issue is they charge extra for kids to stay at the hotel

great location, the room was spacious and very comfy. breakfast was great as well.

i didn t like that i had to go to another building to get to the gym

guest laundry on level 3 with 2 large washers, 2 large dryers ( both modern with loads of cycle options)

location, gym and outdoor patio were great. staff was friendly and welcoming.

great contemporary rooms, great outdoor terrace and gym.

clean and spacious, comfy beds, great front desk service (when no queues), nice add ons to keep kids

staff was great, and there were lots of fun things to do for the kids