the staff was very nice but not adequately trained on the wifi system or local shops/restaurants

the amenities were incredible and having the bar and shucker downstairs was perfect for our stay

staff very flexible and helpful even with kids

is the second time we ve stayed with hotel petaluma, and we will continue to stay here because the price can

checked in too late to enjoy the on-site bar and restaurant, but they both looked good

parking we close to rooms

my husband loved the gym

quiet room and comfortable . good gym

easy parking w/ ev charging avail

front desk service alona, breakfast and their staff ruth ( from jamaica)

was a snack bar open 24/7 which was awesome

no grab bar in shower at all

they were doing maintenance on the pool so we didn t get a chance to enjoy

really enjoyed my stay, it was quiet, there was parking and the price was great

finally, a hotel with a gym and pool that's open

no wifi

it was so worn down and dirty. the sink and tub had hairs. the pool had a lot of algae.

she was very helpful with the early check in which was possible (not guaranteed)

no pool or hot tub!

a partial refund for the additional cost for their pathetic breakfast and no pool.

was construction done so you had to walk around the parking lot to get into the side door for the office

the workout room and pool were both nice as well

laundry room on premises was handy (if pricey), tho 3 out of 5 washers were out of order

nice big room. clean. great pool and jacuzzi.

clean inside and outside, vending machines were stocked, no riffraff in the parking lot, quiet

had a family emergency and tried to upgrade the internet wifi (a family member was being taken off of life

comfortable beds, pool, close to store and restaurants

that it was pet friendly and very reasonable price.

pet friendly and have both smoking or non-smoking accommodations

as someone who camps and uses hotels to recharge and do laundry this was a huge inconvenience

were very clean, well lit parking area, on site laundry, pool & hot tub were in great condition & the staff was

when checking in and asking about the pool, staff should have explained and given a pool key

clean. good bed. quiet. pet friendly. small patio and lawn outside our room.

parking was difficult.

wifi very spotty when i called about it they said too many people on it,this happen all week long

pool and hot tub were not working

air conditioner working perfectly, wifi and tv as well

the wifi was excellent: fast, and easy to access

, the room was extremely clean, i got the room that i wanted , i loved that there was a swimming pool , and the

no working laundry i for guest to use

only one comment. the pool towels should be upgraded.

friendly staff, excellent room! in the same parking lot as starbucks!!!! win win!

breakfast

kitchen exhaust fan noise in our room

evening drinks and cocktails with something from the kitchen was nice

food was very limited and a lot of options for kids.

staff, the rooms looks great and are very spacious, the restaurant had amazing food and the breakfast was good

nothing i expected, heard a baby and kids the whole entire time, could even hear people talking on their phones

nothing i expected, heard a baby and kids the whole entire time, could even hear people talking on their phones

5h slots a day, we had to sign up for), and breakfast/lunch

having a fireplace was a nice touch

the pool/spa area was great

the room was spacious and had a fireplace

had to pay for parking and wifi went out on the last night

location with fireplace and hot tub

enjoyed the fireplace

price is a premium. parking can be tight. no other complaints.

parking is easy, not crowded, and very close to the cottages

the hot tub, the fireplace, the comfortable bed, and decor very nice

other than that a really nice place to stay or a spa day with the decent tub (jets not very effective) but

gas fireplace a nice touch

instead we got a king room with a patio under the kitchen and dining area with lots of noise (moving furniture

pool, the hot tub, the outside setting, and the fire pit area, they have a very nice relaxing setup

the room was modern, clean, calm and quiet, and the place has a beautiful pool and hot tub

also very pet friendly, with a very fair pet charge

everything was very quiet and peaceful like you would want a spa getaway to

the fireplace was not working which they apologise for and left bottle of bubbles and chocolate

the kitchenette, the location, the ac the staff everyone was perfect

the staff was welcoming and we appreciated all if the nice little touches like the fireplace with candles,

easy parking

my overall compliments to the chef and kitchen staff

car parking is in the back and the grounds are in the front

the view to the parking lot

good wifi, helpful staff

laundry room was closed

we didn't use the wifi so i couldn't tell you.

parking lot/ ground has some broken surfaces with lose powder and sand.

are super comfortable, clean, good wifi and tv channels

the only good thing i can say is that is was it was warm and dry, with plenty of parking

there was also lots of parking spaces

the full kitchen was nice. on site laundry facility was nice too.

i did not go to the breakfast as it was just continental, and i had to be a location at 0730 hours to make sure

large updated room with comfortable bed. laundry facilities were a nice surprise.

nice size room with kitchen on reasonable price

spacious double queen room with a kitchenette and it was very quiet

breakfast could have been a little better.

parking lot is limited to a few cars, so if you get in late, you need to park in an adjacent lot

limited parking on premise.

the parking situation wasn t great, but won t prevent me from staying there in the future.

the wifi worked very well

location, beds are very comfortable, friendly and helpful staff, nice workout room and bar lounge

no housekeeping, no bar no restaurant and surly staff

room size is nice, gym is much above the average and includes many options

there was no grab bar next to the toilet, and there was ample room to install it

a clean hotel with a nice bar and centrally located to a lot of good restaurants in santa rosa

the building has a great deli and bar attached.

wifi in the carriage house was intermittent

wifi ok the first day, but terrible after that

included is a flat screen tv in the bedroom, wifi, usb chargers by the bed, a k-cup coffee maker with a good

wifi worked great

to pay $10 per night for kitchenette to be turned on

it would be nice if the extra material would be put elsewhere other than taken up 3-4 parking spaces

were no kitchen utensils in the kitchen area

the pool.

the pool was nice!

the pool is open to the community and full of screaming kids day and evening

they have a nice pet policy and the 'cleaning fee' is fair.

great pool great staff great restaurant great bar great lay out

the pool and spa was a just we needed. they also had bar and food.

perfect for families with kids

easy to find and ample parking

a few extra parking spaces would help.

very well maintained. even the parking lot was freshly painted. very comfortable.

clean with easy parking

was no waste can in the bathroom the refrigerator was noisy the wifi was not secure the free breakfast was

was very good we enjoyed the court yard and pool and the front desk was very nice and accommodating we enjoyed

adequate parking

the complimentary breakfast was excellent, offering a great variety of fresh and delicious options

the bedroom, free wifi and also the breakfast.

there were stains in the carpet

no continental breakfast, no

nothing coffee in room, no breakfast

the pool was permanently closed

we went to use the pool, and we're told the gate was broken

the pool was closed the whole time

the parking area was close to our room for easy wheelchair

wish the bar had happy hour and appetizers

wifi wasn't working very well, and when i asked at the front desk their reply was that this is a

gave me 1 hr complementary early check in nice comfy clean room/bed jaccuzi working, jets blasting nice welcome

amazing staff. clean facilities and up to date rooms. great dining and bar area.

coin-op laundry if you need it

pets are welcome

the only 2 kids channels on the tv weren't working

the only 2 kids channels on the tv weren't working

the hotel is pet-friendly and has a grassy area for dogs staying at the hotel

a laundry room in case you need one

only complaint was that they have a guest laundry (coin-operated), but we couldn t get any quarters from the

at san rafael except for front desk and bar section seems do not want to be bother, rude when i ask hot the

same thing with kitchen and room services

i wish i had time to go to the hotel' gym

it was too cold for the pool, but it was a really nice setup

breakfast was the big surprise with vegan and gluten-free options (unheard of in other hotels)

the property is really great and you can find gym, cafeteria and pool

our suite had a great spa tub. friendly staff. big room.

easy parking, nice staff, close resturaunt.

room was next to the exit leading outside to the pool

a spa would be nice and more gym equipment

we came up here for a quick weekend trip scheduled around a french laundry reservation

queen beds wifi early check in

spacious, clean, very good shower, and accessible pet relief area.

classy touches lovely breakfast, water bottles each day, primo coffee maker, wine tastings

a gas fireplace, coffee bar with fridge and microwave were great additions to the

very nice bar area, lovely location

rooms are beautiful, spacious and provide everything you need; even a kitchenette

room was located directly above the kitchen & lobby, so i woke up very early to doors opening/closing, furniture

to prevent lost items, extra trash liners, instant hot water when shower is turned on, not having room service

great location, confortable room, easy parking, good wifi

the gym is great

ample parking, nice happy hour, easy check in and out process, spacious room, comfortable bed.

spa jets left dirt ring in bubble bath did not get to enjoy my spa tub

room service food wrong and cold

front desk staff rude and not helpful. pool could be heated warmer.

spa did not offer or have everything working

excellent location to tour wine country. lovely pool. nice rooms.

had room service for breakfast and it was good

bathroom room with spa tub was roomy and clean

parking lot was full at night, not enough spaces to park in

actual pen & tablet provided, working fireplace, clean working shutters at the windows, ample electrical outlets

wifi coverage could be improved a bit, but generally it was ok.

love the soaking tub, kinda like a personal pool

the goods were homemade, oatmeal is served with all kids of thoughtful add-ons and there is a large assortment

the breakfast was yummy, with an assortment of pastries, yogurt with granola and fruit, and a bacon and

parking right in front of the hotel, with enough spots for every room

the hotel has a nice garden and a spa pool

room was very quiet - even though we were on the first floor next to the parking lot

the kitchen staff for room service did not answer, but were available via front desk staff

the wifi is awful

no steak available in restaurant , only by room service. ?????

staff very nice, kitchen and bar tender. very clean beautiful grounds!

atrium view 500 sf pet friendly suite and was given a smaller ground floor unit next to the staff laundry

the restaurant and bar is very good, as well at the cafe

the spa was fantastic, the food at john ash was amazing and the service all over the resort was world

we were disappointed the fireplace was electric with fake flames and not gas

the location and onsite bar is awesome

nice fireplace for ambiance and a viewing deck for sipping and sitting

the area is quiet and as well stated in most reviews the breakfast was fantastic

the breakfast was really good and service was exceptional, they make you feel like you are at home

excellent host and great breakfast

room was nice bed was comfortable. breakfast was good and fresh.

location was great and the breakfast was good.

great customer service and the family cottage. great breakfast.

spacious, easy to park, pet allowed, great quiet location next to a nice neighbourhood.

great location, clean, ample parking. delicious breakfast, friendly staff

tv was nice but it would be nice if the blu-ray player had a wifi or ethernet connection so that you could use

we had a spa tub and the unit was very loud.