the breakfast is tasty and the bed are comfortable

what i liked the most is the bed, jacuzzi and breakfast

poor breakfast (bread and coffee only) with expensive rate

the breakfast is tasty and service is fast

the room breakfast and comfort

clean, tidy and lovely staff. private parking and great local restaurant.

parking nearby to hotel

the restaurant and bar was set in a cave and it was wonderful the food was great and well priced

absolutely unacceptable parking

off road parking on my motorbike

breakfast also simple but served with pleasure

breakfast is served in a cafe some 50 metres away from hotel. it was fine...

the breakfast is not in the hotel, but it was only a few minutes walk away

close to everything, friendly staff, great room with breakfast. total value for money

i did not have the breakfast at the local cafe

very clean, big enough bathroom, wifi, and ac in the room

goede wifi

the wifi signal in the room was poor.

from bar through ventilation system

and we were sleeping right above the bar with people shouting till 2am

great location, comfortable bed, good shower, good wifi. all good for a 1 night stay

location really friendly and helpful staff excellent food available in hotel and tapas bar nearby

the location was lovely. the courtyard bar was a hive of activity. lovely food.

the bar was also not open as early as indicated

am) so i had to go elsewhere for breakfast although

there is a tapas bar downstairs, so in the weekend it might be a bit noisy at night.

the best part was a lovely bar underneath, great value, nice food & friendly service

bad wifi

the wifi was really weak (also no cell network).

wifi with very poor signal

location in the heart of alcala de henares - wifi signal is good enogh for online filn

not made aware of breakfast facilities as information in room only detailed room service

pool closed in winter, understandably.

pool was a welcome escape from the heat

the pool was small and had to be booked

no waste basket, waterheater in the room. wifi failed regularly.

restaurant closed - no room service

parking (adjasent to the room, uder the same roof

room service was ultra

breakfast could include more than just a single croissant

we booked the hotel a bit at random, as we needed something close to the highway and with private parking

secure car parking

the coffee in the bar was very good in the morning

went to the bar for a drink following our arrival and was advised that it was fine to take the dog to the bar

disappointed the bar wasn't serving food during august as we had travelled a long way and just wanted simple

are referring the hotel as pet friendly, yet, we pay 20 euros for 1 day and we could not leave him in the room

tea &coffee facilities, no drinks from bar allowed in rooms even though there are glasses in bathroom

we parked easily in the hotel car park and connected our car to the ev charger - free charging was a major

good breakfast, nice for a stop over on our way to andorra

by late evening parking spaces were of a premium with people parking on the walking areas

size room parking availability water available at reception bar / restaurant staff extremely pleasant and

ev charging stationud83dudc4d

corridor was noisy. poor soundproofing. bar was unmanned when we returned from town.

clean and spacious; ample free parking

i tried to explain to the room service staff that the drain needed to be cleared (with a drain clearing product

wonderful delicious breakfast,kind staff at reception and restaurant

although some staff were attentive, we found it difficult to get served at the bar in the evening even though

parking

good parking love it

booked this place because we needed to be close to the airport for a night with a place that had parking

amazing private swimming pool and sauna, also the bed was extra large a comfy

despite the fact they position themselves as non-smoking the smell of cigarettes was in the room

it is only missing a swimming pool!!

hotel was really comfortable and had free parking

big room, big and very comfortable beds , very clean small but nice pool area. and good parking.

tea or coffee making facilities in your room, cafeteria / bar behind the reception desk is the least inviting

the town was busy with families walking around. bar offering tapas with every drink.

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco

must say that in the room next to ours, a family with kids was checked in and that meant a lot of noise

the wifi is very unstable hence those who travel with work or meeting online will have a big

wifi was very fast and reliable

wifi strong bed was oke

room service option or somewhere to buy coffee etc

no bar or restaurant

the bed, free wifi and their coffee, also that we could park our car for a modest 6 euros plus tax per day

was given keys to private garden with kids play equipment and swimming pool which was lovely

the kitchenette was a bit limited and rather poorly lit although sufficient.

was given keys to private garden with kids play equipment and swimming pool which was lovely

was given keys to private garden with kids play equipment and swimming pool which was lovely

amazing pool, lovely walks, amazing food, beautiful

easy parking facilities as well which is useful for loading and unloading

ample car parking

breakfast was just okay but it was enough just not a lot of thought went into it

the signal of wifi is too weak

great free shuttle to the airport, beautiful room and room service

they will ask you to take 1more room even you bring kids below 12yo

i even enjoyed room service

issue is we got an e mail when we arrived home saying we used items from the mini bar which we made sure not to

ilisa helped us with an early check in

no nighttime bar option

swimming pool is free you just need to buy swimming cap for 4 eur or take yours

hotel is nowhere near any other facilities, so no nearby restaurants or bars

free airport shuttle, restaurant, pool

was heavy smell of smoking in the room, didn't go away even if window open

breakfast was funky

breakfast had a great selection of items, room was clean and great customer service ud83dudc4c

this hotel was very good: have restaurant, gym and nice service

little pool, i thought it was bigger

and cheerful staff at reception, restaurant, and pool option of using the small outdoor pool and gym food was

amiable staff gym room is good

, breakfast bar and dinner option available, location 5 min away from airport, free parking possible right in

vending machine were ok but it would have been better if we could have selected something at the bar olives

breakfast was amazing-truely

we had a room with the kitchen

the kids liked the pool

then the reception staff would not honour our request for inter-connecting rooms as we had three kids, means my

the gym open late any the music on the gym its too loud

good place to spend night before/after the flight. easy to get the airport with mariott shuttle

a minor thing but 24/7 room service would have been ideal as i checked in very late.

in the blankets, dirty sheets, ants in the shower, unbearable noise from the road, spotty wifi, and on top of

the small bar for breakfast was great, and we also had dinner in the restaurant belonging to the hotel which

password for wifi was not provided and phone did not have any instructions for calling front desk so i had to

free late check out

free wifi is a

wifi is free only in common areas

i wouldn't recommend this hotel to anyone especially anyone with kids/family

had 2 kids under 4 years i booked a junior suite when i arrived they told me our junior suite is tow

the bar service was not available.

overall, i was very happy with the stay and i love the rooms, large space, clean, wifi and all i can say

that doesn't have wifi in the rooms

connecting door between the rooms, so if you have small kids it is a problem

large room&bathroom. friendly, english speaking staff. close to metro. fast wifi

the wifi is quite bad.

wifi

kids in one and parents in the other

the laundry mat was near by

- wifi - location - professionalism - comfortable bed - cleanliness - safety - 24/7 reception

mini bar and free airport shuttle

good location, warm staff, clean and big room, safe, excelent wifi and near to airport

room service was superfast

they have a gym and a sauna as well

beds, breakfast, staff

airport hotel with fantastic shuttle bus service

my only comment was that i was charged room service for which i believe was when i called reception for 2 extra

it is not possible to convert the double bed to two twins, which is a problem when two kids have to share the

the guy at reception had a room that was ready and gave me an early check in

good airport layover , got late check out for free

very friendly staff, big and clean room, really comfortable bed, great brekfast, early check in

staff were super friendly. room ample size with air conditioning. free wifi.

very rich breakfast and excellent pick-up at the airport

the staff are great (reception bar and kitchen). cleaners do a great job too.

was friendly and helpful; the food was fantastic and i loved the later room service options, as i had flown in

pool and bar opening hours wasn t till 11.

the eggs/meats/vegetables from the kitchen were all very well prepared and very delicious

nice big bathroom. comfy bed. great room service. really very good.

convenience of location to airport. swimming pool, decent meal.

the wifi, difficult to connect.

large rooms, marble bathroom with toilet and bidet, bar fridge, air conditioning, blackout blinds, no noise

gym needs updating

i liked the gym and the tennis court too

wifi was extremely slow in the evenings

plus provides a decent breakfast in the morning

the breakfast buffet had a variety of food.

wifi was adequate, and the room had plenty of power plugs for charging

great location for airport and near major shopping centre nice relaxing swimming pool and gym

felt the trainer in the pool area was rude, we understood the fact that we could not have glass in the area,

was amazing, staff and bar bites were amazing

i should have ordered coffee from room service the night before

shuttle service from and to the airport, professional staff, modern room with all the comforts, bar and restaurant

bar and restaurants available in a walking

swimming pool and gym available

the wifi worked

but they charge me extra 35 euros for early checking it was unacceptable for me i was with my child

wifi didn't work in the room but worked in lobby there was a thick layer of dust ( almost quarter

pool was wonderful and the rooms exceded our expectations

great gym and restaurant

the breakfast was great, and the gym is absolutely fantastic

room service for ice

wifi works only in living room. but in vacation it is not a problem.

better choice of food in bar restaurant attached to hotel.

an extra 15 euros for my dog despite paying for a 'pet friendly' room

times we have had the tapas bar next door but unfortunately it has now shut, it had been an added bonus especially

parking is awful

easy to find. good free parking. very clean and tidy

also the laundry downstairs operated by wewash is easy to use and access

easy parking garage close to the airport grocery store next door laundry machines available $ helpful staff:

there were no spoon, fork or knife in the kitchet - whats the point with the kitchen then?

pool hours until 8pm, even thou the bar outside of it works.

the shuttle has only one service per hour (minus a few breaks during the day) and it has very limited

you can sit at the table beside the swimming pool and also admire the garden view

breakfast was perfect

the free shuttle is quite convenience to come and go to the

big swimming pool. relaxing music. lifeguard. kids play area(although very basic).

airport shuttle, proximity to airport, pool and playground for kids

modern hotel with great staff; hotel bar open until 11pm (and very well priced)

about the hotel only a qr code which i scaned and it gave me information on their hotel in barcelonna

the beautiful young lady in the bar is very patient

it was comfortable, staff great, a wonderful mission statement. room service was very good.

no kettle in the room, but the staff at the bar provided hot water for the baby

a beautiful park is a short walk away, an irish bar serving good food across the road, a pet store a short

the pet fee was reasonable

with attentive well mannered and english speaking totally helpful front desk the little gym is an absolute plus

clean and modern hotel, excellent breakfast, really well equipped gym, helpful staff, shuttle bus for airport

complimentary storage for luggage ahead of my stay free airport shuttle friendly reception next to park and

poor and unstable wifi connection without any solution from hotel personal

1am when the bar was closed we could not get ice or a soft drink

the spanish room service couldn t understand our requests in english

we arrived early in the morning just to drop our luggage, but as a room got free, we were allowed to early

bar is open until 3 p

location, friendly staff and a great little bar doing snacks (picture) and breakfasts

wifi was inconsistent, mattresses were just ok.