apartment studio is very spacious, bathroom is spotless, kitchen had all the necessary equipment even a dishwasher

problem we had this stay was getting through to reception to order room service

our room was near the laundry room & you could hear the machines going all night & housekeeping entered our

gym was a bonus too

the restaurant and especially the bar had great atomsphere, and the location in lisburn was good

breakfast was lovely. location was perfect

showed us to our rooms which was a really nice touch, the room was exceeded our expectations, the kids were able

breakfast in the morning was a wonderful experience

beautiful hotel, the breakfast is to die for, amazing staff

beautiful breakfast

hotel info in the room, so no idea if they did room service even though the advert says they do, didn't even

breakfast did not have many options available, especially for kids

breakfast did not have many options available, especially for kids

the wifi worked well compared to some other hotels i have stayed at

staff very friendly and the bar and restaurant are very nice. perfect getaway destination

pool was a bit cool

wifi issues in our room.

please loved it food delicious and kids loved the pool definitely be back soon

staff was friendly and kids enjoyed the pool

room service very good delivered by friendly staff

wifi was great

and with off road parking as well highly recommended

parking was difficult to find as it is down a lane way at the back of the building

not only were we offered an early check in on arrival, but our room was also upgraded, a lovely surprise after

calvin and jp were super friendly from check-in, to sitting in the bar and having a nice chat

bags of laundry on landing

excellent location and very good for family that have little kids.

really enjoyed the breakfast and the opportunity to order from a menu as well as use the buffet.

have liked the website to allow me to review the kitchen facilities and bed configurations, parking for my

it was the laundry truck downstairs

good business hotel but spotty wifi, connection drops. good staff though!

great value for the cost, very good breakfast go full fry ;) enjoyed my stay and will stay there in the future

affordable- be a member so you've a chance for free early check in &/ late check out

affordable- be a member so you've a chance for free early check in &/ late check out

breakfast excellent

we were given early check in

loved the bar & bar food was really good too

also the bar and the restaurant are just so beautiful and great food/drinks

was an issue with wifi in the room at the end of the hall so i had to swap my room with my teenagers so they

struggled to get the wifi working on the tv to watch netflix

free on street parking outside

wifi didn t work

parking is free, on the street

great value for money, wifi and tea/coffee and sugar was there to use

comfortable room. was a small double. free parking outside. good location.

and staff were fantastic and so friendly to the kids

breakfast is the main decider in our repeat custom

breakfast was very good and nicely presented, i was really satisfied

there is pool and gym facility in the other holiday inn branch which the staff said can provide access too

staff were great and the room was very clean and comfortable with everything you need the breakfast was excellent

also the best part is they have separate kitchen for the guests with all the necessary equipment

we had access to a shared kitchen, gym, cinema room and a large lounge with a snooker table

place was spotless, great location, spacious room with kitchen area

location was good. bed was comfortable. wifi was ok

very central but poor parking facilities if you drive. free gym and cinema :)

gave us an early check in at 8am instead of 2pm in the afternoon so we didnt have to wait

the breakfast was also really great

the pool table was good fun with the kids

great location, good bar at the reception, did the job for a weekend away

it's basic but comfy & clean & it's on the doorstep of everything in belfast city centre, it's pet friendly &

lady who served us lunch was really good with the kids, not only mine but another little girl who was running

comfortable, excellent location close to city centre, helpful staff and great breakfast

all staff fantastic from check in to bar staff

staff at front desk need to be educated on laundry drop off process for customers

the wifi works really

the receptionist had given us early check in , was very helpful and a credit to the hotel

we went as 2 adults & 2 kids (10,& 16), it was a bit small for us

good gym the staff were super friendly and accommodating, gave us an early check in and a late check out which

breakfast area very small and dangerous when kids were running in and out as i was carrying hot

location, breakfast, gym, check-in was superquick.

all over the carpet stains all over it also and bathroom hadn t be clean, the next day we got a late check

location was very central rooms was very big and bed was really comfy late check out was really

guy dont know his name who works in the bar section was very friendly and pleasant, dark hair with beard, he

wifi was alright

free wifi good strength everything was just perfect

the games downstairs were a bonus with the kids

the leisure areas great for families with kids but also had areas to chill out

lovely bar area to start or end your night in

location + clean, comfortable & tasteful rooms + lovely & helpful staff + great breakfast + bar and reception

breakfast 3 star staff 5 star location 5 star rooms 5 star

the bar area was lovely and welcoming too

of the walls in the corridors are more akin to the back of hotel services - like the kitchen/ laundry areas

breakfast was more than tasty

beautiful hotel, room was perfect with a comfy bed and the hotel bar and restaurant was great

they let a kids smoke and drink in the smoking area and also let non residents in after 12

very disappointing that no compensation was offered other than a late check out

expensive, no gym and restaurant closed early without notice and no room service

all while dragging two small kids around and baggage

location is excellent and great value for money. night time room service is exceptional.

we loved our stay, the bar in the hotel is 10 out of 10

about food room ect and let us have our room 2 hours earlier than check in and also let us have late check out

service was great (mr james), the laundry service bundle package was value for money as

superior room we also booked only had a shower and with kids also in this room was not ideal

no room service at breakfast if you didn t feel like leaving the room

no room service for the evening time to get the kids some supper. staff not very helpful.

breakfast had a good selection of hot and cold food

some laundry came back damp

there was no warning about the master switch and one of the kids turned it off when going to bed and we couldn

wifi didn t work at all which is quite poor if i am totally honest

came back one evening to find all dirty laundry in a pile on my room floor, bed was still unmade, courtesy

clean staff friendly free wifi shower hot and with shower gel provided early check in £20 from 12 late check

we were also able to go have early check in and bags stored which was a brilliant feature for us

they offer early check in for a price

clean, great location, fabulous staff, good wifi and a/c

£10 for a late check out til 1 was a great deal and really helped me out

wonderful full breakfast everything you d want and more. staff were very accommodating.

wonderful place, with great hosts and a top notch breakfast! can t fault it, thanks again!

parking was safe

we had breakfast included which again the owner made fresh when we required

asked every night what time we would like breakfast and met us by the kitchen every morning with a delicious

loft room so much fun for kids

the bed pillows were very uncomfortable and the poor, unusable wifi.

the large loft had everything you need and even added a little magic to the kids stay

room was clean and beds comfortable and staff were very friendly and liked the late check out also

the wifi also went down the 2nd day, i think this is something to do with the re-branding from rooms 2,

breakfast was excellent high quality food location was perfect and easy accessible to whatever was

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

which some of the food wasnt the warmest, loaction didnt feel the safest i had also asked for early check in

breakfast was fantastic and a great variety of foods and drinks in the buffet so well worth the

5 minute walk to laundry

the wifi was great

was no information pack given or in the room with things like the wifi password or things to do around belfast

room was next to a very busy pub, it was quite noisy as was the building, doors slamming and kids running in

wifi was sporadic and the room/bathroom were not very

great location, quiet, comfy bed, early check in

breakfast was amazing staff are super friendly and receptionist tha checked us in couldn t be

friendly staff who made extra effort with the kids

vending machine for kids

no water or mini bar in room - just empty fridge

the staff and the breakfast

nice rain shower, free wifi and a simple breakfast bag was good

gorgeous bar and outside area

location and grab and go breakfast. the early check in was very helpful.

only gripe is that the wifi would play up when trying to connect devices and stream however the signal is great

breakfast and the room service were god.

room service was also excellent

at the heart of belfast was brilliant, easy walking distance to titanic experience and w5 for the kids, rest of

didn t realise it was a pet friendly hotel, so that s my fault in my opinion no hotel should let a 6 foot

the room was spacious and comfortable, as well as being quiet and with good wifi

our kids didn’t change room cos they thought it was too much hassle

the spa was very disappointing .

our room was facing a bar so was a little noisy until 2am

everything about this place is amazing - the beds, the staff, the bathroom, the breakfast (in room service was

room was beautiful and delicious - tasting dinner was a delight and rooftop hot-tub, fully fitted gym and also

paying 15 pounds to have breakfast in my room!

barstaff couldn't do enough for us

when they learned our kids were upset that the w5 museum was closed, they gave them a box of chocolates and

arrived early and asked if there was somewhere our bags could be stored before check in

pleasant stay, i had to check in earlier with also late check out

the hotel was great, central location, clean room, nice bar area and friendly staff

the veiws was amazing and room service 10/10

restaurant was lovely, room service was quick, and the room/bathroom were very clean and had all the amenities

a kids room/play area

couldn t get room service after certain hours, i m not sure if this was covid related or the hotel policy

with my son to see the w5 kids science exhibition

gym and spa was awesome

gym and pool are great

wifi also isn't great nor is the signal

breakfast was lovely place was really

room service was not available after 10pm, now any other hotel i've been to especially a four star

breakfast was nice until kids were up without their parents and coughing into the hot plates

breakfast was good with plenty of choice

we didn't use room service.

good wifi, nice shower, comfortable bed

wifi was not good, disconnected regularly

good continental breakfast. perfect location.

wifi was super fast, shower was excellent

the only thing i didn't have was the wifi password (which i probably missed somewhere)

breakfast was very good with good number of options to choose from

breakfast was delicious with a large variety of choices

breakfast was superb

the breakfast was fabulous, the room comfortable, wifi reliable and free parking was appreciated

the breakfast was delicious

plenty of parking too

hosts, comfortable room, wifi was slow at times, breakfast was great

the wifi was really poor and kept dropping off

very helpful staff who organised an early check in

plenty of parking

staff worked throughout 24/7 including bar facilities

and fittings noisy at times food not served very late and the second night no warning the kitchen would be

the fact that you could not order any room service / dinner after 7.45.

wifi continuously dropped and unable to stream tv or have work meetings

private parking for the bikes at the back the hotel

bar and restaurant staff were all friendly and there was outdoor seating to enjoy the weather

that we met were more than helpful and reception staff were accommodating and helped us with a late check out

dinner in bar and also room service dinner were mediocre

the hotel was easy to find with plenty of free car parking

for personal reasons we requested early check in which was adhered

very spacious room. staff very accommodating and pleasant. very good car parking.

friendly staff, fantastic breakfast and the hotel bar was brilliant.

here while playing golf at the local carrickfergus course

the breakfast was amazing, location great and a nice pub

wifi connection was very bad

wifi didn't work, the bathroom was extremely warm and no way to turn off the radiator.

breakfast is great staff are really nice

had two kids with me who really didn t like the sofa bed, it was not appropriate as a bed however minus

good location near the airport and had parking.

location is very good and easy parking with great selection at

good location for a business meeting. clean, with good wifi

my husband and his brother were in ireland for a funeral and i enquired about late check out, the staff said

also waitress and bar staff were professional and quick

breakfast superb dinner fabulous, staff were just fantastic

parking is on street, but free, with some space immediately in front and plenty of other options

was great, expect we were above the bar were there was live music which i didnt see on the website, but was told

evening meal in the bar was delicious and value for money

wifi didn t connect said i needed to be closer iron was broken

also looking forward to a swim and there was a kids club in the pool and we would have to be checked out by

i was particularly impressed that your gym and spa area was open at 6

easy parking

was made to feel welcome we came for a world ball and the kids 1st experience was amazing hotel staff were

breakfast was excellent

kids meals were extremely small for rhe price

wonderful staff members and management it was an absolute pleasure staying with my husband and kids

my only minor complaint is that the wifi is poor.

was great and the staff couldn t do enough for you, louise at reception and damien in the breakfast both were

the location was especially stunning and peaceful with easy access and secure parking

light room and friendly host - he lent us his car-parking permit for silent valley

the homemade breakfast was absolutely delicious fresh, hearty, and made with real care

his breakfast was excellent

great breakfast and property was so lovely and the owners fiona and sam lovely couple so friendly

very clean room, lovely bed, nice bathroom, excellent location, quiet, nice bar area

although we didn't order breakfast the kitchen was well stocked and we could

use of well stocked kitchenette a bonus

the bar downstairs was nice and there was music for the

friendly and helpful to the lady that checked us in to the lady that served us breakfast and the bar staff was

room and bathroom, veeeeery easy to park in the car parking behind the structure

excellent breakfast and dinner on both days

there was no area of our stay we didn t like. the hotel, the area, the parking was all good

not great for kids / older family members rooms were basic for the price

buffet -lack of choice of cereals for kids,no porridge,selection of breads poor,bacon

chose killeavy castle for a relaxing night away without our kids and it didn t disappoint

can recommend a massage and the spa was so relaxing

chemicals in the hydro pools were quite strong and certainly on one day uncomfortable to the eyes in the lap

i see some other reviewers complained about the size of the spa pool area - yes it is small but it think we

spa is quite small & there are not enough places around the pool to relax so more sunbeds would have been great

and we also really appreciated the laundry access

we left a primark bag full of stuff in kitchen and yet we were till wasnt there

some real plus like the hot tub, the play area for the kids and the animals

we could add it would be a small chopping board and maybe some tinfoil / parchment paper for the kitchen personally

was outstanding just perfection, excellent for kids with horses an dogs an play park