the wifi connection was excellent

room service didn t clean our room for two days but reception staff gave us towels and were very

friendly staff, great location for shopping, lots of parking space and value for money.

parking , easy access, on the home side of belfast and so close to junction one , and the breakfast

breakfast was excellent

comfortable rooms. staff very friendly and helpful , breakfast 1st class.

the wifi was t that good especially in conference exhibition area.

wedding was being held so kids were screaming and running up and down halls at midnight

the cleanliness and comfort of the accommodation, efficiency and friendliness of staff, ample car parking, good

to market this property more aside from weddings also would suit international tourists next to a golf course

and the music in the bar was great

hotel was absolutely spotless and breakfast was beautiful

on saturday night there was a live singer on in the bar area which was brilliant

very nice hotel staff were lovely we asked for early check in and got it

bar closed at 10pm

the price included breakfast and i felt satisfied to stay here for two days

asked every night what time we would like breakfast and met us by the kitchen every morning with a delicious

value for money, great breakfast, great wifi and very help full and friendly staff

i will definitely be using this venue again, it was perfect for my work trip and had fast wifi but i would

lovely rooms, excellent breakfast, kind and accommodating staff

needed an early check in and it was denied.

breakfast was fantastic and a great variety of foods and drinks in the buffet so well worth the

would prefer a bar of soap instead of hand wash. but that's just my preference.

the early check in and late check out. reception staff were wonderful and really helpful

could have more bar seating

tv reception in my room, also heating very noisy and no kettle in the room, and wifi not very good either

wifi unpredictable

room was next to a very busy pub, it was quite noisy as was the building, doors slamming and kids running in

stayed in a room with my 3 kids

wifi was sporadic and the room/bathroom were not very

negative was kids had to leave bar at 9

room across from my room had kids in who were very noisy between 3am and 9am sunday morning

the hotel was great, central location, clean room, nice bar area and friendly staff

nice to be able to get a triple room for our kids

early check in and late check out; late breakfast

atmosphere definitely homely, room was really nice with added benefit of kitchen/dining area, hotel was quiet

location, friendly staff, comfort, breakfast

had a laundry bag

early check in and late check out

late check out

excellent staff and the wifi was good

rooms were clean and kids really enjoyed

the drinks in the bar are very limited

modern interior, great facilities, friendly staff accommodated early check in no problem, spacious room and

clean comfortable room close to belfast city centre even managed to get an early check in at no extra

we had not finished the room service champagne we ordered the previous night and the restaurant staff was happy

each and every one of them went above and beyond from tina in the gym to the waiting staff i applaud you all

gym was well-equipped with variety of weight and fitness machines

booking dinner at berts jazz bar, arranging a twin room for my friend and i and to booking the spa over the

for example at the slieve donard you're like to use the pool at the spa

no soap in bathroom and v weak or limited wifi.

the 1pm late check out for £10 was great

£10 for a late check out til 1 was a great deal and really helped me out

* check in easy * good wifi * great staff, friendly and

modern comforts, tv, aircon, wifi, bathroom was clean. location was central.

the wifi wasn't great at times.

staff at front desk need to be educated on laundry drop off process for customers

staff were so friendly & breakfast was fantastic

the wifi can be connected directly and automatically, i

great staff,nice reception and bar area bedroom was great,shower amazing

service at the bar in the evening was very slow, seemed to be understaffed

got into our room early and late check out , also got option to have interconnecting rooms on

little bit of a wait to get room , nothing too major. the bar helped with the wait

convinence ,friendly staff, thanks to the receptionist who give us an early check in

only criticism is the staff assume you stayed there before not giving the wifi code and you know how to work

location and staff ... late check out option was great

the hotel bar was nice and the staff were friendly and

the bar snacks could be better.like having sandwhichs plus soup with bread.ect

great service allowed early check in

love everything! just would have liked a wee bit more warning on when room service ended.

stayed with my husband & kids

a kids room/play area

wifi too slow for a 4 star hotel

great gins in the bar and very modern rooms.

gym was small and not that well equipped

ordered 2 iced coffees and 2 pints of orange squash via room service and it was 24

can take a while to get through to reception for room service but when you get through the staff are

not informed about not being able to allow kids to rooftop bar after six therefore due to a later check in and

couple of times we were in loft and staff using also with laundry trolley

room service breakfast - room for improvement this was dealt with quickly and efficiently - thank

minus the kids

only gripe is that the wifi would play up when trying to connect devices and stream however the signal is great

above and beyond to make our stay for my 30th birthday so relaxed and enjoyable with our 2 young kids

not much choice for room service or drinks to order to the room.

about 2hrs later same girl rang me to say she had spoke to kitchen and had arranged for me to take home some

stayed with my partner and two kids staff couldnt of been nicer

noisy first night, i was in bed at 10 30 sunday and a concert was behind the building - raucous kids running

noisy first night, i was in bed at 10 30 sunday and a concert was behind the building - raucous kids running

we stayed in the goliath suite, which was superb, the room service was excellent.

in advance to tell them he was going to propose to me and they had the room decorated with rose petals and a

perfect location + clean, comfortable & tasteful rooms + lovely & helpful staff + great breakfast + bar and

lovely bar area to start or end your night in

late check out

central, clean, amazing staff, excellent breakfast, perfect.

location + clean, comfortable & tasteful rooms + lovely & helpful staff + great breakfast + bar and reception

hot drinks (coffee and tea) for free for the whole day and a good coffee machine for free during breakfast time

suggest making the guest aware that there is a supplement for pets at the time of booking

it's basic but comfy & clean & it's on the doorstep of everything in belfast city centre, it's pet friendly &

breakfast was amazing kids had a great time making toast lots of things to choose from and very fresh

location good, comfy bed, clean, wifi working, cheap price.

guy dont know his name who works in the bar section was very friendly and pleasant, dark hair with beard, he

wifi didn t work on our floor

bar was a nice setting really nice pleasant staff

breakfast was buffet style and went up for seconds

organised an early check in as we were going to a family wedding

there were lots of facilities such as a cinema room, gym, pool table and seating area

place was spotless, great location, spacious room with kitchen area

lots of options for those who wanted to chill at the hotel for a time with a cinema room and gym

also the best part is they have separate kitchen for the guests with all the necessary equipment

very central but poor parking facilities if you drive. free gym and cinema :)

time was very busy, had room service booked but had to come down to restaurant as time was an issue and it hadn

out of toilet roll over night with no spare in bathroom but when room service brought breakfast we got some roll

hotel info in the room, so no idea if they did room service even though the advert says they do, didn't even

room service breakfast via hanging card from door handle, each morning

room was great location for what i was doing was great the breakfast awsome and the evening dinner was

we got amazing room service for dinner and a lovely breakfast the next morning

lovely stay! bed was amazing, shower was great. the breakfast was soo nice.

convenience: especially with kids, we were able to explore and take guided tours of the titanic quarter

nice people at the desk, restaurant , and bar areas

wifi worked well

free parking and good wifi is a bonus

really enjoyed the breakfast and the opportunity to order from a menu as well as use the buffet.

didn't like on my 2nd day of stay, my room was not cleaned by the room service, he or she threw the towels in

bed was amazing. kids slept amazing. top class

it would be nice if there was complimentary laundry detergent, as well as cooking oil.

was an issue with wifi in the room at the end of the hall so i had to swap my room with my teenagers so they

struggled to get the wifi working on the tv to watch netflix

the bar and restaurant are well presented by both look and staff

the wifi signal was weak, but that is a small thing, everything else was great!

only issue..no corona in the bar ud83dude01

location was good. kids coupon for a treat was very popular.

the bar and food is exceptional

the bar staff placed blame on the kitchen staff and i found this very unprofessional

the kids very much enjoyed the free chocolate bar on arrival

i booked for 2 adults and 2 kids. breakfast was free for adults and not for kids.

great value for the cost, very good breakfast go full fry ;) enjoyed my stay and will stay there in the future

friendly staff early check in late check out amazing all round

great wifi

early check in allowed, friendly polite reception staff.

automatic front doors stayed open making the reception and bar areas cold

treated ourselves to room service the night we stayed however the food was half cold and flavourless when it

the staff members went over and beyond to help me with my kids while i was having my meal

nice big room early check in very friendly staff

breakfast was great - booking now for my next trip

nice breakfast too

the hotel bar serves amazing cocktails

the owner offered to do laundry for us as well

came back to the bar after dinner to listen to some jazz as scheduled but the musician didn't turn up

the breakfast was awesome, fresh fruit and yogurt, with some cheeses, charcuterie, as well as a menu

excellent wifi

we arrived we found there was no designated parking, we ended up parking around the block

there was a kitchen if you wanted to cook there although we didn’t use this facility

also a really nice comunal area and kitchen which i only saw on departure

parking is free, on the street

a little too dirty kitchen.

staying here - staff super friendly and helpful, allowed us late check out which was amazing

good wifi t work in reception

minute walk into town the early check in at 8

gave kids free hot chocolate that they loved

loved my one night stay, the staff were lovely, the room was beautiful and extremely clean, the breakfast was

the kids did not want to go home, we would definitely stay here again

late check out when signed up to rewards hotel thing so no pressure next morning to be ready early

birthday a day special), the housekeeping team (always there to ensure we were comfortable), the spa and swimming

breakfast room service was extremely dear

friendly staff and service excellent i used the pool too

received by one employee, i believe his name was michael, very kind, gave us the option for a late check out

i found it hard to park, but that probably down to my parking skills!!!

the location was great, rooms were clean, warm & spacious and the breakfast offered was lovely.

the only thing i didn't have was the wifi password (which i probably missed somewhere)

parking and round-the-clock access to the room is an advantage

kitchen cupboards and drawers were really noisy when closing

fab location and parking underneath. very clean and bar downstairs lovely

gym was a bonus too

i arrived around 2030 to be advised that the kitchen was closed which was a little disappointing but the front

the restaurant and bar with life music was also great and made our night there super entertaining

family - very accomodating when my son rang and asked for an early check in for very personal

no room service

up to the waitress to ask were we forgotten and she looked at me blankly, went to check in the kitchen to discover

open curtains to let the light really flood in as the curtains were so opaque and the school kids were walking

beautiful hotel, with beautiful food, lovely staff, good location, plenty of parking.