we had a terrific break, swam in the pool, relaxed in the lovely gardens and chilled out

great breakfast

wifi signal is weak and unstable although the router was very close

wifi kept dropping out. only 1 pillow. bath didn t work. no bar. quiet isolated location.

location, staff friendliness and efficiency, breakfast and parking

good parking in front of the hotel

easy parking

easy access from motorway. easy parking. welcoming. could not ask for more.

the cost, location, pet friendly, was just what we needed, will use again on the return leg next year

there is no charge for parking

pet friendly, very relaxing atmosphere, lots of character, quirky but very well decorated, very

you get there - aal cachucho has a beautiful garden with plenty of parking

friendly hosts and secure parking

the pool is great and the staff are very friendly

booked a room for 2 adults,2 kids and 1 baby at the time of booking the manager told us that the cot was an

beautiful views, a lovely terrace and an amazing swimming pool.

free parking available

nice building with free parking. good price

lovely pool and garden area

the continal breakfast offered is fine. good wifi. very kind staffconfortable room but ...

new and clean room. i like to gym and i could, however the gym room is small.

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

lack of international tv channels. wifi needs reconnection overnight

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

the wifi you have to ask them to connect, and at 5 am the day of checkout it was already down

clean rooms, great location across a park with amazing playgrounds for the kids, free street parking available

problems with wifi on the last day

very friendly staff. great breakfast and very clean room

breakfast...bed comfortable..... staff friendly!

t use their parking , there s free parking on the street and do not take breakfast they only have few things

desk staff friendly and helpful, room was very clean, wifi worked well, room uses space well: double bed, desk

the breakfast couls have a bit more choice, but it's still ok.

location north of madrid where we enjoyed peaceful evening walks and found things for all our kids to enjoy

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

wifi is terrible hotel lacks relaxation areas with comfortable seating and is devoid of atmosphere

many little things were wrong, from wifi bouncing all devices and tv working very poorly, to a freezing cold

very comfortable bed, great wifi coverage, cleanliness;

wifi signal in the room was so low that one couldn't connect

the place was spotless clean, spacious, beds were comfortable, good wifi connection

the wifi is non existent and the breakfast is ok

no restaurant or bar available

everyone was exceptionally friendly, and the parking was simply fantastic right in the middle of the city center

we left our car in their private parking, which is securely closed at night, and relied on public transportation

a lady named victoria who delivered our room service was fabulous, very polite and friendly

on arrival we found the bar does not serve draft beer only wine and spirits and the cafe was closed being a

bar did not open until 20

easy arrival and entry to garage parking, nice quiet neighbourhood with a handy bar nearby.

very comfortable room service very good

were no tea or coffee making facilities in the room and there was no room service the day we were there

the breakfast was beautiful but the price was a little steep

everything you need including a very nice breakfast

the breakfast is overall good, some items were not replenished as required

bathroom) was very good, bed super comfortable, very quiet throughout the day and a very decent breakfast

i could not connect to the wifi as the signal was weak.

toiletries and breakfast

everything...and the breakfast was fully enjoyable. nothing but great service

bed is good for sleeping the breakfast has many choice wifi is fast

was an exceptional hotel, that offered a complete breakfast and nice customer service from all the stuff

reception and bar service as they use the same personnel

my only complaint, an erratic wifi connection, seems to have been fixed recently.

free parking and car charge points near the cafeteria

rooms, super clean, modern facilities, sound-proof rooms, vending machines in the premises, free parking, next

surrounding area, very greeen :) -nice staff, clean bathroom, low price (for room service etc) -located in a

restaurant and bar were closed. poor wifi.

room service came into room at 9 am to clean room before the 12 noon check out time and woke us up

everything. big rooms. nice staff , very friendly. amazing breakfast

wifi did not work

food from the room service was terrible and the bathroom was broken

clean, great staff, breakfast just whopper ud83dudc4c.

the wifi didn't work very good.

wifi, for a reputable hotel chain was very poor

room has no tea or coffee facilities during this day then you are forced to pay for one in the bar as there are

the reception was very good. the room was always clean. breakfast was excellent.

the price seemed a bit high and the bar was closed

we couldn t get wifi in our room

i really enjoyed the gym and spa facilities.

spa center is not well considered- there is no lockers where to leave your personal things, you

nice, modern, clean hotel with bar in lobby. underground parking.

are moving parking is too expensive what is in the picture is big jacuzzi not a swimming pool and not good as

pool was wonderful and the rooms exceded our expectations

room service menu is on a qr code, versus a physical menu in the room)

pet super friendly!!

the concept of the connecting rooms is different but interesting for older kids

rooftop bar and swimming pool also perfect benefit

cheerfully accepted my luggage for the storage and provided me wifi access before the check-in

wifi works perfectly

enjoyed the abundant breakfast, the pool area and the cleanliness of the hotel

the pool is amazing too and in general the stay at the hotel was really pleasant

the staff were amazing especially the bar staff who could not do enough to please

5 mins walk to metro and refe station excellent location and restaurant was really good, so was room service

my sister s family was also staying at the same hotel and they dealt with all issues (kids)

the bar and dining room are small but cosy and staff is friendly, food is good

thing of note is that the free drink tokens for the bar were misleading

requested room service for breakfast because we were in a rush, but they told us we had to come down to the

was the best hotel experience i have had in a long time from shuttle pick up, pool, towels, cold water, comfy

the pool was nice, there is also a small gym but everything was good

the pool and outdoor bar looked great

also the laundry downstairs operated by wewash is easy to use and access

i was also impressed by the laundry service via wewash app

no towels for the pool or sun loungers.

would have been good to know that the pool was shut before we arrived

clean, kind and english speaking staff, room and bathroom of good dimensions, wifi working good, on a calm

staff were so friendly, pool was great, close to plenty of restaurants, 15 minutes in a taxi

reception staff and bar staff were all lovely

not enough hot water. wifi doesnt work

laundry machine was noisy and going late next to our room

not much at all, bar menu a bit limited but nothing else comes to mind

late check out was offered nice cafe nearby

the gym was very good and the breakfast was very reasonable ud83dude0a very close to the metro (barjas)

desk to work, nice shower, and a big smart tv * good variety of breakfast options * complimentary late check

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

wifi could be stronger

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

good wifi, frig in room, and elevator

connecting door between the rooms, so if you have small kids it is a problem

wifi very slowly

size room, wifi was good, clean and comfortable, staff were polite and helpful

good location, warm staff, clean and big room, safe, excelent wifi and near to airport

spacious room and good enough wifi

- wifi - location - professionalism - comfortable bed - cleanliness - safety - 24/7 reception

it is not possible to convert the double bed to two twins, which is a problem when two kids have to share the

say it's sound proof, it's not i can hear kids playing outside and people walking all night long

less than 5 minutes to the airport. staff are nice. decent breakfast. clean room.

very clean, nice breakfast and proximity to airport

hotel is pet-friendly

was excellent- comfort of the room, nice bathroom facilities, excellent wifi, great location

all this and only short shuttle bus to airport

room service pizza was appallingly bad and

very nice hotel comfortable perfect breakfast

clean, great breakfast, fast wifi

the breakfast hot food is pretty basic

hotel was excellent 10 out of10 the price was cheap and great the pool was amazing the gym too but what i really

the courtyard out our window bestowed views of hanging laundry and a scant lifestyle - not what i'd expect from

breakfast good, location too

the only downside was wifi which was very poor, which made it a bit difficult to stay connected.

wifi connection wasn't great, so when i had to send emails for work, it was a bit of a challenge to

city for my early morning arrival from usa to madrid before connecting to another city in the late afternoon

staff in the restaurant and bar were exceptionally friendly helpful and made me feel safe

there is a bar there and a burger king at the train station, but not much else

good bar food and welcoming staff

breakfast was also great

kids was looking for swimming pool

beds, breakfast, staff

one even offered to make me a breakfast

close to terminals with good shuttle service available

rooms, gym, comfortable beds and super clean

the kids loved the hotel due to the music theme

breakfast and food at the pool bar is fantastic. rooms spacious and nicely styled.

there was excellent wifi and a powerful hairdryer

the decor is beautiful, very child friendly but not overrun with kids, room was spacious, spotless, and very

it was convenient to have a bar and restaurant on site since nothing else close by

only one bench in the gym.

we also went straight to the bar as it closes at 11

30 and you only had a bar menu (was still plenty on )was a little disappointing

small gym

wifi worked well and you could also get service in the room as well

not a pleasant experience trying to check my wifi connection knowing as well that checking out on time depended

great location for transiting through madrid. bonus having bar on site and outside sitting space

the bar was closed when i arrived at 11 pm so i had to walk 15 minutes in order to find some food and

cleaners are perfect good snacks and food in restaurant miguel angel, experienced maitre and barman good prices

the free wifi was good

cold and warm water provided in lobby as well as free wifi

the wifi worked properly

good wifi

wifi

everything was clean and ready . super wifi !

sometime i couldn't connect with wifi. w room which i stayed was little bit small for 2 person.

takes at least 2 metro lines to get to the city center and wifi was dropping, other than that it was quite

a very warm duvet and a radiator, good wifi

wifi worked well at all times

the room service doesn't answer to the calls . you need to call to the reception.

was clean, comfortable and the wifi was very good and reliable

on arrival with a family of 5 (3 kids under 6), we were told check in would be 2pm without checking my name

the wifi was super slow, almost useless.

spa facilities were out of order during our stay which we were very disappointed about due to it

lack of room service after 11pm (arrived at 11.05...)

big rooms. laundry service was excellent.

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

wifi can work poorly sometimes

parking, comfortable beds, good wifi, excellent breakfast. location was perfect for our needs.

wifi was useless, no plug in the sink, no english t

wifi poor and safe broken

not so clean and wifi did not work in the room. i had the 315.

wifi is really pathetic in the 3rd floor

the room itself was ok but the wifi connection was weak and sometimes i couldn t get it at all

room service was a disaster (took nearly an hour and 3 phone calls to deliver fried eggs and chips)

nice, clean hotel, good breakfast, fine wifi and very close to metro

the bar was never busy as the prices were very expensive for this location.

1. wifi signal is weak and could not cover the whole room. 2. the safe was not working.

the restaurant and the bar are perfect at night time

the pool is not properly for children

the comfort of the room and the facilities especially for kids were superb

no 24 hour room service but that's being picky!

hotel kindly put our two kids into adjoining rooms which made our stay peaceful with our own space

nothing, all was good, treatment, facilities, room, room service, everything was great

lots of privacy, big beds and good wifi

location, clear directions on how to get in and log into wifi, high speed wifi, comfortable

enter in this hotel you need to have your phone charged and with wifi so you can open the doors to get in also

poor wifi connection. the bathroom had no place to hang the towels and clothes.

the room was clean, and wifi was good

location, breakfast and gym

they also have an unbelievable gym so make sure you check it out

they have a gym as spa that are simply wow

was really clean , and they have a very good room service, every day they clean the rooms in details

amazing breakfast! wonderful rooms. helpful staff.

not able to try pool too cold

the breakfast very good too

maybe breakfast can be improved but overall ok

we had a problem with wifi, but finally we could change a room and everything was ok.

the pool is outdoor and seasonal, so it was closed

swimming pool is refreshing

used the gym a few times and it had what i needed so it was great

unfortunately the gym room is renovating.

restaurant and bar closed no local amenities nearby

of coffee/tea making facilities in room coupled with low availability through restaurant or room service

the pool, the cleanliness of the room

wifi was strong, it is close to a metro station and the bed is comfortable once you get over the

the pool is not too deep, for an average sized person, except a depth to the half of the body

wifi worked well

the pool is fantastic and the entire facility has so many extra rooms

the free wifi was excellent

breakfast friendly staff, helpful with kids good wifi connection close to metro station

breakfast friendly staff, helpful with kids good wifi connection close to metro station

very friendly helpful staff, great price, good wifi.

excelent wifi

also the nice gardens areas and kids zone

great oasis! pool awesome ! rooms and food also above avg! thanks i will be back!

their breakfast buffet is delicious and a great choice of food to choose

well kept, nice pool, great staff

bar and restaurant very convenient and open till late

good wifi

i was being very picky, i felt a little restricted in the choices on the bar menu and i think i would have

roos are small and it has no gym

good value north of madrid center...easy access to airport and good wifi.

the room was just right, good wifi, very clean, friendly

nice bar for drinks and food

late room service

there was a pool, workout room, and even a little kids play area in the lobby

gym was very good

i enjoyed the breakfast buffet, the pool and the sauna

the roof top bar is also very nice

the wifi on my phone worked well - the wifi on the laptop did not work at all.

the breakfast selection is really good and delicious

amazing lobby. super strong wifi. loved working among the books and enjoying coffees.

and i am going to miss the roof top bar as that was a nice place to eat and too have a drink

variety for breakfast , allowed early check in , airport shuttle excellent, staff friendly and bilingual, room

wifi didn't work in the room but worked in lobby there was a thick layer of dust ( almost quarter

comfortable beds, overlooking the pool

close to the airport, clean, good food and pet friendly.

clean room close business and restaurant around pet welcome

clean (u do hope they know to appreciate their cleaning lady) and was in a very good shape; wifi worked fine,

wifi worked most of the time but could improve its coverage

several different types of business close - restaurants, laundry

very stable wifi (colleague in the other room was satisfied though), breakfast consists mostly of sweet and

wifi service was easy to connect, fast and reliable