pool is cold

room service staff was good

the parking lot is across the street and they lock the parking lot gates for safety

locacion near chapala late and breakfast included

spa treatments

slow wifi

cockroaches inside the refrigerator and around the kitchen and the house

breakfast offered choice and included fresh juice, fruit and coffee as well as the main

the style of the property the warm swimming pool the spa and its massage

the deck chairs out by the pool we're extremely uncomfortable

the staff was exceptionally helpful and friendly despite my feeble attempt at spanish

the huts nestled among the beautifully kept garden & trees and pool sets the mood for a little r&r

the rooms are spacious: comfortable king-sized beds, nice seating areas inside the room and outside poolside

food was good, breakfast included, dinner, nice menu, well prepared

i wasn't able to take advantage of the breakfast, because i heard from multiple townspeople that the food at

the spa offers different packages , we took one and the services were superb

restaurant was adequate; our stay included mexican breakfasts which were tasty

around-we had to search for them- partially under construction- not well located, inadequate wifi, staff were

privacy and good parking area, which is difficult to find on the area.

there was not a breakfast offered to us . which was stated in the add.

the king suite, especially the bathroom very marginal breakfast offered-no real service $500 peso pet

i loved the pet duck that roamed the property

the quietness, the cleanliness the breakfast awesome. the air conditioner. the free wifi.

breakfast was nice but almost no variety or other choices. the service was good.

lake view and warm pool water breakfast made at your choice included with the room

has an external parking

wifi and shower

none of the wifi networks reached our room

pool was not heated and was left closed. hot tub was extra cost and terrible.

loved the outdoor common area with pool--beautiful & peaceful

quiet location, easy walk to center or malecon, good salt water heated pool

the wifi was poor, tv had few channels, noise from adjacent property, pool was dirty, restaurant

swimming pool, hottub, the view, comfortable bed, staff was great, and thelma their dog :)

refills seemed to be not available or required special permission from the big guy eating in the kitchen area

beautiful view, and location. staff was very nice, comfortable bed. pretty, clean pool.

excellent wifi

wifi speed--always less than 3 mgb--impossible to stay connected to internet for work/pleasure

light breakfast was great

the grounds and pool were beautiful. i loved the courtyard setting

the swimming pool is a bonus because they are fairly rare in ajijic hotels

swimming pool has no rails for entering the pool so being one who uses a cane would not have been able to

gorgeous grounds and pool

differentiate between them, but we were in the large cabana with its own private (warm) swimming pool, king

wifi is a bit spotty, but who cares!?

lake views, spacious, sitting deck, mini fridge/microwave, great wifi, and a hot shower

parking only in street

beds are so big and comfortable, there is a pool, you can rent kayaks, everything is so calm and

parking is not great if busy you have to park several blocks away

parking very close by, and very secure

complimentary breakfast was good

the breakfast was delicious and the staff were friendly

lovely staff, and delicious, free,traditional mexican breakfast

the maid did a laundry and that was very helpful, and the staff were cordial

didnt take breakfast cause the time breakfast is serve was to late for us (9am)

the smell of clean sheets and the pool

the carpet in the rooms. and people playing there music to loud by the pool.

the breakfast was ok. the hotel is nice and simple a good value for the cost.

very pretty property, heated pool, full breakfast, spacious room

the pool, the food

the location, pool, facilities and design is very modern and well constructed.

but they have a bar there and you can order drinks being inside the pool

wifi has a firewall that prevented me from connecting to my work vpn, so it was useless to me

too many wasps at the pool to swim one afternoon

comfortable, basic hotel with breakfast and airport transportation included make this a great value

this can be a little boring for kids and they can make some noise during the night but it's totally understandable

it was clean, quiet, with a bar and restaurant on site.

the noisiest hotel i have ever tried to sleep in. road noise, screaming kids, slamming doors

the wifi was not working

pool, soccer table, pool table and courtesy drink we love it and tlaquepaque is most close to it

so modern and clean. breakfast options were delicious.

fridge in room ice only through the kitchen we have food and drink we needed to keep cold - very

as fixed after sended back to kitchen

room was very comfortable - good air conditioning nice beds and linens - great showers- pool and gym were good

the hotel has also a pet s hotel, a little playground for the kids and the parking lot is very secure

nice, clean, has a bar inside, good parking

shower was not clean, toilet was falling apart, parking was outside not inside a garage like it stated

maybe the wifi reception could be better

hotel is minutes from the guadalajara airport and provides an immediate, friendly and free shuttle to the airport

very early morning shuttle van to airport was on time and free

not much. would have liked to see the pool heated, but other than that, it was all good.

they have a gym, which is okay, but a window or ac would have been nice, but they offer small towels and free

close to airport with shuttle

that the tv had wifi.

airport is 15 minutes by free shuttle which starts at 4am and goes every 30 minutes and worked well for us

value for cost. location to airport. restaurants in parking lot. staff were nice.

close to the airport. free shuttle service.

free breakfast!

great breakfast - nice rooms near airport - free shuttle

pool was ice cold

breakfast was good, but could have been better if the food was kept warmer.

it was comfortable and had 2 restaurants in the parking lot

was super close to the airport and that there was food a denny s and chillis restaurant in the parking entrance

own parking lot, clean room, well maintained, comfortable bed

the breakfast was good and the eggs were fresh. the coffee was hot and tasty.

the continental breakfast, thanks, and always place to park

breakfast and cleanliness

stayed there with my wife and kids and they loved the heated pool

breakfast was great and is greast every morning until 1030-1130am weekdays and weekends

location is good, but you need to get a parking ticket every single

wonderful staff and exceptionally fine breakfast.

breakfast wasn t ready in the morning and they did not cleaned up the room during my stay

clean, eco-friendly,staff was friendly, and wifi, parking, and breakfast were included

very clean. good breakfast. kind and friendly staff.

room service took an excessive time

we tried to connect and the signal would barely appear with one bar if we got close to the door otherwise it

wifi signal in our room

never couldn t connect to wifi

breakfast was okay and the gym was not that great.

breakfast, the freedom to eat takeaway food in the dining area in the evening, the 24/7 coffee

breakfast was provided with a fair number of selections (not the usual crappy breakfast in the usa)

great breakfast and access to restaurants

spacious, modern rooms, friendly staff, great breakfast

we will return definitely, and bring the kids along next time because the pool is great

location. i would have given it a higher rating it the pool would have been open.

we will return definitely, and bring the kids along next time because the pool is great

pool

it has car parking

we loved that the parking spot where gated in

rooms are next to the parking lot which got noisy from cars coming in

free wifi working in our room

the parking is watched by a guard

the wifi never did work in the room :-( even after staff tried helping

- right next to hwy - other guests shouting and playing loud music in the parking area - rooms dated and in need

there wan no wifi even though they tried for a while to get it to work they did not know what was going on the

room service not available after the cleaning staff shift.

clean comfortable rooms on ground floor, safe parking, staff who spoke english, restaurant opened for us in

pool sun facilities

bathroom is a little small. swimming pool was not clean

excellent value. heated pool. able to swim laps.

garden, swimming pool, nice hacienda style, valet parking, lean maintained place located in a safe part of the

the pool, was nice and warm water. but the kids pool was disgusting .

breakfast was delicious and felt like we were eating in a friend's home

the garden area and breakfast was great

host, vibe is excellent, very tranquil outstanding breakfast excellent water pressure comfortable beds, a/c

breakfast was delicious, the room was big and the bed were very comfortable

parking right out front

don jose offers an excellent breakfast, beautiful gardens and pool, and a friendly and professional staff

there is no bell or card sensor to open and close gate for parking car.

all the staff were exceptional,

lots of beautiful plants and areas to sit by the pool

d they have secure parking on the premises)

this hotel has a poor gym and the pool is too small for swimming.

wifi was consistent

very comfortable bed, espresso machine in room, clean, pool.

the hotel is advertised as fch adults only, but there was a kid in the pool and a baby that cried through the

my favorite hotel! adults only. amazing room and wonderful staff!!! thank you so much!

the water of pool is cloudy

it’s not so clean and the breakfast that’s included is to basic

the parking was horrible, always full and we had to use the underground one

very attentive personal, good location and breakfast was for good

swimming pool very cold.

had some trouble with wifi reaching my room

that it was raining ud83cudf27 and couldn't enjoy the pool.

the pool wasn t clean or ready to use

the pool was not clean, the ac was making so much noise and even though i set it to 18 degree, it

beautiful grounds, breakfast, desk help

in the mexicana style, 15 min walking dist to tlaquepaque centro, quiet (mostly) bathroom fine, wifi ok, beds

beautiful little hotel with fantastic staff, pristine pool, comfortable bed, great location and warm/colorful

the bar tender was delightful.

having secure parking across the street was really convenient

on our first night there was a pool of water in front of the toilet seat

water in pool ,very cold.

everything was great ! location ,service , breakfast was excellent

location / facilities / breakfast / staff everything was perfect.

bedroom was amazing, breakfast was very good and a lot of options.

location, staff, strong wifi and comfortable

location; good wifi

eakfast &

room service people are not very friendly, they look at you weird

the size of the room is great and the 24 h room service saved me

everything was perfect! the breakfast was excellent!

room s curtains needed attention as they were detached, room service trolley wasn t picked up for almost

good parking and good safety factor

no ice, tv laggy, wifi laggy, beds had springs digging into our backs

the staff is rude, wifi signal is terrible

and door handle were coming off the door to my room and the room opened directly towards the parking lot

yet everything i needed was there: coffee at 6am, excellent security for the parking area, an extremely friendly