loved the outdoor common area with pool--beautiful & peaceful

bedroom was comfy, some troubleshooting issues with tv and wifi but that was resolved

the wifi was poor, tv had few channels, noise from adjacent property, pool was dirty, restaurant

annoyed that spa services were randomly unavailable

our rooms were comfortable, spacious, quaintly mexican styled with a modern twist

loved the breakfast every morning, it was so good

they spent the days in the pool and jacuzzi and the jacuzzi had to be cleaned after, leaving it

wifi is a little slow sometimes but that is all

nice having a full kitchen on-site with a refrigerator to use for personal cold bottled water

wifi was very strong

breakfast was great varied and coffee was excellent

the breakfast was very good as well

light breakfast was great

the people were great....lovely garden and pool...room was nice.

the breakfast was good . the staff very attentive. the garden was beautiful.

it’s great for families with kids too

the inside parking area was used to store junk instead of letting customers park their vehicles there

the water pool it was warm and had a beautiful view! ud83dude09

stuff was nice, pool was nice

included parking for our rental car

privacy and good parking area, which is difficult to find on the area.

delux king bed rooms and no breakfast included like it says on booking

so, if there is not restaurant, at least i would expect to have a minimum of kitchen utensils to cook at the

the king suite, especially the bathroom very marginal breakfast offered-no real service $500 peso pet

stylish decor, nice heated pool, location & parking, dog friendly, good a/c

breakfast wasn't served until 9am - that's too late especially when you have a full day of

secondly, sometimes the pool cover stayed on during the day during times i would ve preferred to use the pool

we appreciated a late check out

the pool was clean and easy to get in and out of

restaurant was adequate; our stay included mexican breakfasts which were tasty

the pool was steps from my front door

parking only in street

lake views, spacious, sitting deck, mini fridge/microwave, great wifi, and a hot shower

beds are so big and comfortable, there is a pool, you can rent kayaks, everything is so calm and

differentiate between them, but we were in the large cabana with its own private (warm) swimming pool, king

there is a restaurant onsite that served an excellent breakfast (included)

breakfast was great and the lady who served us was very kind

breakfast offered choice and included fresh juice, fruit and coffee as well as the main

the staff was exceptionally helpful and friendly despite my feeble attempt at spanish

the pool was big enough to swim in, not just dangle the legs over the edge

good breakfast shout out to ignacio and santiago

says free parking but it was a lie, there is no free parking with the facility

lovely staff, and delicious, free,traditional mexican breakfast

the breakfast was included and there were a few choices

public parking around the corner and staff helped us with our luggage

the maid did a laundry and that was very helpful, and the staff were cordial

the breakfast was ok. the hotel is nice and simple a good value for the cost.

very pretty property, heated pool, full breakfast, spacious room

didnt take breakfast cause the time breakfast is serve was to late for us (9am)

the carpet in the rooms. and people playing there music to loud by the pool.

very pretty property, heated pool, full breakfast, spacious room

pool is warm and clean

the pool looked wonderful, but i was spending most of the time at my sister's house, so i didn't get a

wifi has a firewall that prevented me from connecting to my work vpn, so it was useless to me

no handrail in swimming pool so i couldn t get in or out of pool safely

the pool, the food

room service staff was good

no wifi .

the property is absolutely beautiful! we enjoyed the spa as well. great, relaxing getaway!

pool is cold

a checkout they miss charging a breakfast, and was calling 9 pm to ask for some bank transactions to a mexican

slow wifi

cockroaches inside the refrigerator and around the kitchen and the house

comfortable, basic hotel with breakfast and airport transportation included make this a great value

this can be a little boring for kids and they can make some noise during the night but it's totally understandable

it was clean, quiet, with a bar and restaurant on site.

the noisiest hotel i have ever tried to sleep in. road noise, screaming kids, slamming doors

the wifi was not working

pool, soccer table, pool table and courtesy drink we love it and tlaquepaque is most close to it

so modern and clean. breakfast options were delicious.

fridge in room ice only through the kitchen we have food and drink we needed to keep cold - very

as fixed after sended back to kitchen

room was very comfortable - good air conditioning nice beds and linens - great showers- pool and gym were good

the hotel has also a pet s hotel, a little playground for the kids and the parking lot is very secure

nice, clean, has a bar inside, good parking

shower was not clean, toilet was falling apart, parking was outside not inside a garage like it stated

maybe the wifi reception could be better

hotel is minutes from the guadalajara airport and provides an immediate, friendly and free shuttle to the airport

very early morning shuttle van to airport was on time and free

not much. would have liked to see the pool heated, but other than that, it was all good.

they have a gym, which is okay, but a window or ac would have been nice, but they offer small towels and free

close to airport with shuttle

that the tv had wifi.

airport is 15 minutes by free shuttle which starts at 4am and goes every 30 minutes and worked well for us

value for cost. location to airport. restaurants in parking lot. staff were nice.

close to the airport. free shuttle service.

free breakfast!

great breakfast - nice rooms near airport - free shuttle

pool was ice cold

breakfast was good, but could have been better if the food was kept warmer.

it was comfortable and had 2 restaurants in the parking lot

was super close to the airport and that there was food a denny s and chillis restaurant in the parking entrance

own parking lot, clean room, well maintained, comfortable bed

never couldn t connect to wifi

we tried to connect and the signal would barely appear with one bar if we got close to the door otherwise it

room service took an excessive time

wifi signal in our room

rooms are next to the parking lot which got noisy from cars coming in

the parking is watched by a guard

free wifi working in our room

we loved that the parking spot where gated in

clean comfortable rooms on ground floor, safe parking, staff who spoke english, restaurant opened for us in

great place, free parking

parking and no noise in the room

wifi was okay in lobby but non-existent in the room

safe, the price is right, friendly staff, the food at the restaurant was actually very good, safe parking, on

location. i would have given it a higher rating it the pool would have been open.

pool

the pool wasn t open. internet didn t work in our room.

we will return definitely, and bring the kids along next time because the pool is great

we will return definitely, and bring the kids along next time because the pool is great

offers an indoor heated pool, gym, heating and cooling in room

the staffs were kind. breakfast was good.

only detail was that the pool had a loud noise due to the compressor to clean the water, so the stay in the pool

secure parking and restaurants and bars nearby

helpful staff clean and comfortable rooms very good breakfast options we took advantage of the pool facilities

clean, eco-friendly,staff was friendly, and wifi, parking, and breakfast were included

i need to take 2 different elevaitors to go directly to mr room and with 2 kids is not easy

wonderful staff and exceptionally fine breakfast.

breakfast very poor

very clean. good breakfast. kind and friendly staff.

hotel offers gated parking and includes a continental breakfast

restaurant and bar amazing

is a great hotel in a great location, gated off street parking is a bonus

great breakfast included

breakfast, excellent service, and a lovely garden and pool

was a restaurant and bar

improve wifi and cleaner spa services needed

improve wifi and cleaner spa services needed

steam room no sauna no restaurant no bar lovely staff great location but rooms very musty and dark bathroom/

the garden area and breakfast was great

breakfast was authentic and delicious.

breakfast was delicious, the room was big and the bed were very comfortable

the garden was an oasis in the city and the breakfast was delicious

the breakfast was delicious

variety of breakfast

breakfast was okay and the gym was not that great.

great breakfast and access to restaurants

spacious, modern rooms, friendly staff, great breakfast

breakfast was provided with a fair number of selections (not the usual crappy breakfast in the usa)

wifi basically did not exist

free parking nearby, nice breakfast terrace

the pool was dirty the water pressure was bad lots of mosquitoes.

wish the breakfast menu was a little more expansive but since it was included with the room i didn t want

breakfast was great! walking distance to the parean and shops

cold pool and spa

and that breakfast was included for our family if 12

fantastic breakfast with lots of choices

parking was a must for us and they had it

breakfast, kids loved the pool

no wifi in rooms but no big deal for short stays, the wifi in the lobby was more than adequate plus

no wifi in the room

there is no wifi on the 5th floor

the pool, was nice and warm water. but the kids pool was disgusting .

wifi was excellent

garden, swimming pool, nice hacienda style, valet parking, lean maintained place located in a safe part of the

the rooms were very clean and the room service was amazing

the highlight of this hotel is the well maintained heated swimming pool and the beautiful courtyard

the cleaning lady was very nice and the room service was great

4 floors up no elevator very limited parking

small parking area / this surrounding area is run down /no elevators

parking is awful, you have to arrive early in the night to get a spot, otherwise you ll have to

no pool or gym and lucky my car is in shop because parking was a nightmare

location, staff, strong wifi and comfortable

location; good wifi

i didn't expect to have a gym, but it does, small and basic, good enough for a quick workout

kind and helpful staff, very comfortable bed and warm inviting pool.

i like that the hotel is adults only and although they state there is no parking, it is in a neighborhood where

gym is just 4 cardio machines in a super tiny space that would be really hard to use

the wifi was very slow sometimes

the parking lote location

the pool was not clean, the ac was making so much noise and even though i set it to 18 degree, it

had some trouble with wifi reaching my room

the pool wasn t clean or ready to use

that it was raining ud83cudf27 and couldn't enjoy the pool.