stayed there with my wife and kids and they loved the heated pool

the continental breakfast, thanks, and always place to park

the breakfast was delicious

location very friendly and helpful staff clean and comfortable rooms very good breakfast options we took advantage

the staffs were kind. breakfast was good.

parking lot shared with mall

every days same breakfast

location is good, but you need to get a parking ticket every single

wonderful staff and exceptionally fine breakfast.

i couldn t conect to the wifi network with my provided name

slow wifi

cockroaches inside the refrigerator and around the kitchen and the house

room service staff was good

listening to the birds while reading on a deckchair by the pool was glorious

spa treatments

wifi need to improved and need to change places the a/c

i didn't like my bedroom view at all, and i didn't like what was offered for breakfast

great breakfast and access to restaurants

breakfast, buffe included

breakfast was provided with a fair number of selections (not the usual crappy breakfast in the usa)

breakfast was okay and the gym was not that great.

breakfast is very good. environment is really nice.

never couldn t connect to wifi

we tried to connect and the signal would barely appear with one bar if we got close to the door otherwise it

room service took an excessive time

wifi signal in our room

friendly staff. quiet. secure parking. nice pool.

humidity on the ceilings, walls had holes due to humidity, towels were so old and seemed dirty, wifi ineffective

they charge me more. and they did not provide the wifi or tv remotes.had to go back for them

safe location with great pool and 24/7 front desk service

we had indoor parking two very comfortable probably brand new beds, hot water breakfast.

wifi was excellent

garden, swimming pool, nice hacienda style, valet parking, lean maintained place located in a safe part of the

wifi and bed too small

bathroom is a little small. swimming pool was not clean

the highlight of this hotel is the well maintained heated swimming pool and the beautiful courtyard

it offers free parking and wifi.

there's no minibar in the room. pool is small and always dirty.

water in the pool was so cold

the breakfast was quite good

hotel was simple with a good breakfast included

breakfast was a nice treat and included in my deal

wifi connection is very poor and not effective / other clients super noisy in the corridors in the

breakfast time was amazing. friendly staff and very helpful.

no entertainment service at all: no wifi, no electronic devices such as tv or air conditioners

overpriced and very dirty, noisy and no wifi service

small parking

same breakfast options.

free breakfast. pretty old maid. the decor and location.

there's breakfast included, and while it was nothing to write home about, it was good and it's one less

didn't like that i got a room near the pool, but if i had known there would be families actually using it, i

pool area is a little bare and there is no hot tub but still good for kids if you have them

liked the rooms and their cleanliness, as well as the room service, the food and the hamburgers are very tasty

the pool and gym are satisfactory

room s curtains needed attention as they were detached, room service trolley wasn t picked up for almost

for breakfast to be included, and we enjoyed every day

i was impressed by the ambience and decorations, with great use of space and relaxing pool

wifi was consistent

it incredible that you get only one coffee capsule with you nights stay despite there are 2 adults booking the

complaints are only with the size of the pool, too short for swimming, the gym lacked weights, no space in the

it is room service and you may buy a cup of coffee but if a couple is trailing and they want to have a

had some trouble with wifi reaching my room

that it was raining ud83cudf27 and couldn't enjoy the pool.

the pool wasn t clean or ready to use

the pool was not clean, the ac was making so much noise and even though i set it to 18 degree, it

there s no elevator from the parking lot

location and breakfast

to clean more often the pool

no room service, no food just breakfast.

location / facilities / breakfast / staff everything was perfect.

no ice, tv laggy, wifi laggy, beds had springs digging into our backs

good parking and good safety factor

and door handle were coming off the door to my room and the room opened directly towards the parking lot

wifi is very good which was very important to us since we had two scheduled meetings

the staff is rude, wifi signal is terrible

doesnt have elevator from the parking lot to the lobby so it s really hard to take the stairs with bags and

breakfast was exactly the same every single day.

parking was a bit difficult

bad parking facilities

great breakfast, friendly staff, and nice location close to walmart, chedraui, and the mall.

bed, shower and the fact the room had a tiny kitchen - it was rather useful

bed was comfy, the facilities were really nice (pool, grill, gym, terrace, laundry), it was clean, and there

bed was comfy, the facilities were really nice (pool, grill, gym, terrace, laundry), it was clean, and there

impressed with the appliances, which were all from well-known brands such as teka, whirlpool, and helvex

little kitchenette and the laundry room if needed is a plus

plenty of great amenities. good kitchen and gym. clean comfortable room.

free parking

wifi was strong when you could connect but i couldn't for a solid few hours in the late afternoon

rooms are very small and the wifi is not good

vending machine didn't work but we could use one across parking lot.

garden the pool the room the fancy shower & dressing room, the very comfy beds, the made to order breakfast,

limited breakfast choice

staff is very professional and friendly super clean and the breakfast is yummy

the breakfast was quite good, it had juice, coffee, chilaquiles, eggs and fried beans

breakfast

much if i had to be picky for the sake of being picky then i d say that the pool was a bit lackluster

breakfast buffet

being on the 3 rd floor. not really pet friendly

good location and breakfast

clean. store & pizza walking distance. lots of free parking. nice breakfast set up

location, staff, strong wifi and comfortable

location; good wifi

gym equipment wasn t all functional

fantastic breakfast

the breakfast is amazing and very complete.

great location.great staff. enjoyed restaurant/room service.

very slow wifi. problem of english speaking with staff

gym is regular and bathroom shower is just ok

location. free parking. very reasonable for price.

i called many times for room service, reception also tried to put me through

the wifi was pathetic and never worked in our room.

very clean, valet parking, and very attentive staff

wifi, beware breakfast not included through booking, when i got there they told me even though on

wifi didn t work

have an area to do laundry

breakfast was delicious

breakfast was same every day.very short working hrs for shuttle service

nice clean room and good service and breakfast

good location. there are good restaurants nearby it is a quiet area hotel shuttle service

wifi was very weak. the room had too much fragrance. the shower takes a long time for hot water

the wifi was weak in our room

no bar or restaurant

wifi was good for streaming netflix but not strong enough for a video call i had for work

no wifi

the parking, as you should wait for someone to open the doors.

would be better to have more options to the breakfast, and better quality of wifi

staff was very friendly. easy parking.

parking bad narrow street lots traffic and parking gated needs to get out the open not safe.

parking

very old phone at the room the room service is expensive and it takes a while

continental breakfast was included in the very modest price we paid and had a great selection of cold foods

room service. took over an hour

the breakfast buffet was fantastic. the staff was helpful and kind.

everything was easy - fast check-in, great restaurant options, bar, pool - the service was so fast - the rooms

perhaps the kitchen facilities and equipment could be upgraded soon

when i entered the apartment, the bathroom, kitchen and fridge were not clean

it has a small kitchen where you can cook if you're planning a long stay

kitchenette not well equipped

the wifi signal was only usable from the lobby, not from the rooms.

tried going up to the bar in the 7th floor an we couldn't get in i believe people not staying at hotel came to

breakfast, gym

the roof bar was closed for private event on the day we were there.beautiful rooftop bar/lounge.

the reservations came with free americano breakfast

the breakfast, rooms were nice and the location was quite accessible

motorcycle revving up in parking garage early in the morning

parking is not good, only few cars can park indoors, noise everywhere 24/7, is either the traffic

too much noise no parking

parking

wifi did not work - they said it's due to the corner room; however, even paying to upgrade the room

from the doorman, reception desk, dining facility, sports bar, pool attendants to the house cleaning personnel

comfortable beds, pillows. big rooms. nice room service. would stay again.

the gym was well equipped, the rooftop pool was nice, the staff service was excellent

the pool and pool staff was awesome

excellent room service

- the front desk helped to set up an appointment with the spa and called our room to let us know when they were

service was bad, spa wasn t open, food options were bad.

breakfast had fresh fruit and eggs and beans and an assortment of other delicious veggies and

nice compact pool where you can relax and unwind

great location, staff, spa service,

when you arrive no parking

wifi, included breakfast could be better, nice but erratic service

beds are comby and wifi works great

the atmosphere was amazing beautiful pool was amazing

throughout the property allow a lot of traffic noise into the room, no room service, limited

location is very good, self parking lot

great view from my room. very nice bar with happy hour. plenty of parking

breakfast-buffet already included on room rate lack of valet parking (parking is always open) no external noise

people at the covered parking didn't want me to leave my motorcycle there

a really good bar and restaurant downstairs

location was very convenient and parking was smooth . bathroom has good water pressure .

wifi is bad it would disconnect every time the room key would not work every time i would go out i

great size pool and the buffet at breakfast was great

kids running around the hotel screaming and laughing

friendly staff, good location and enough parking spaces

the music in the pool.. i expect a better music

great place to stay with a gym and near the center of everything.

the receptionist didn t explain the wifi or how the mini bar worked

room service

- breakfast was out of this world strong wifi staff very helpful expensive but amazing coffee in the

everything was good except the wifi and location.

mal wifi

wifi was very slow and sometimes it was not working. not many restaurants near the area.

parking and big rooms

terrible wifi