the wifi was not working

this can be a little boring for kids and they can make some noise during the night but it's totally understandable

free airport transportation, free breakfast, free parking, comfy beds, great view, excellent location (airport

thing i wasn t so comfortable with was the parking situation, since it was my first time there i wasn t sure

i had to get to the airport early so i missed breakfast

great facilities also for kids

staff are great, room was comfortable, pool is nice, gym is clean, restaurant a bit pricey but good

super clean & close to airport with parking (you can also leave your car there if you travel out of gdl)

is that with this being a business hotel, geared towards longer stays there should be guest laundry, at least

the hotel also has plenty of of parking available

treadmill at the gym was impossible to use without hurting myself

the location and the breakfast were amazing

food had great flavor, wifi was good, pretty lobby view.

shuttle service to airport is included

airport shuttle, even at 4am like mine

near airport, quick shuttle. very accommodating with our lunch requirements

the common areas weren t clean. the lobby floor, tables and bar top seem dirty.

breakfast buffet was very good, but 5 stars go to room service

i ordered room service, a drink from the bar and a rib eye steak

shuttle service to the airport early in the morning is a plus

great breakfast - nice rooms near airport - free shuttle

3 restaurants in the same property. gated parking.

we loved the breakfast and happy hour

the breakfast was delicious

airport is 15 minutes by free shuttle which starts at 4am and goes every 30 minutes and worked well for us

breakfast was good, restaurants for our kids were within walking distance.

pool water was always too cold and made it hard to try suspire the hot weather

kids were super excited about swimming in the pool, though the deep end is deep enough that younger

also another plus was the airport shuttle

just need a room close to the airport my flight was very early in the morning and the hotel had a shuttle service

rooms are next to the parking lot which got noisy from cars coming in

we loved that the parking spot where gated in

the parking is watched by a guard

free wifi working in our room

there wan no wifi even though they tried for a while to get it to work they did not know what was going on the

room service not available after the cleaning staff shift.

parking and no noise in the room

- right next to hwy - other guests shouting and playing loud music in the parking area - rooms dated and in need

wifi was okay in lobby but non-existent in the room

liked everything we enjoyed the pool the the breakfast in the restaurant upstairs the excellent waiter that

we will return definitely, and bring the kids along next time because the pool is great

we will return definitely, and bring the kids along next time because the pool is great

it has car parking

we will return definitely, and bring the kids along next time because the pool is great

was a restaurant and bar

improve wifi and cleaner spa services needed

improve wifi and cleaner spa services needed

steam room no sauna no restaurant no bar lovely staff great location but rooms very musty and dark bathroom/

breakfast was very nice

great breakfast included

d they have secure parking on the premises)

cluding kitchen and security), friendly and even spoke enough english along with our our limited spanish

right in the middle of everything yet you feel away from it all

breakfast was authentic and delicious.

the garden area and breakfast was great

great breakfast. friendly staff

great location and good parking

breakfast was delicious, the room was big and the bed were very comfortable

was not as pictured or shown on page, hotel was full of mosquitoes, swimming pool was very dirty, they charged

parking lot was away, there was no elevator and the bathrooms were small

the parking was across the from the hotel, however it was safe to park there.

the third floor has the pool and breakfast area very convenient if you are staying in most of your trip

walking distance to the town, secure parking, breakfast on site

she got the small frida room and i got the suite w included a mini kitchen and a hot tub and jets

we're had a slight connection with the wifi at 1st, but ther staff sorted it out

wifi could be better

tighten up front door security, heat the pool

cold pool and spa

room service took an excessive time

we tried to connect and the signal would barely appear with one bar if we got close to the door otherwise it

wifi signal in our room

never couldn t connect to wifi

no wifi in the room

there is no wifi on the 5th floor

no wifi in rooms but no big deal for short stays, the wifi in the lobby was more than adequate plus

small parking area / this surrounding area is run down /no elevators

clean room with comfortable bed, wifi,

clean, not expensive, friendly staff, gated parking

the parking area is protected

helpful staff who were obliging to allow us to store our bags and also offer early check in.

the parking lote location

variety of breakfast

breakfast was provided with a fair number of selections (not the usual crappy breakfast in the usa)

breakfast was okay and the gym was not that great.

breakfast, the freedom to eat takeaway food in the dining area in the evening, the 24/7 coffee

breakfast was okay and the gym was not that great.

not the cleanest, wifi is pretty slow

cockroaches in the bathroom. wifi was not working.

no wifi

wifi

also, i was told there's a free wifi but find out only in lobby so we couldn't use our phone

good wifi connection

she wouldn't tell me the password to the wifi

the free breakfast was good depending on who makes it

the breakfast is not included

the breakfast was cold and not very tasty

wifi was very slow and non didn't work on the 5th floor

not even 10min into my pizza wifi didn t work so well,due to the water crises in gdl the toilet and faucet

value for money and private parking

parking was fine and safe for being in city center and the price was really good

comfortable beds, good wifi, hot water, serves free coffee in the morning next to the reception

what i like about this place is the private parking only

location they don't speak english there was some reconstruction going on so it was noisy wifi was also below

wifi was completely unusable, especially on the first night we stayed

no ac, poor wifi and more limited tv

the parking lot was far away from the actual hotel and was locked all the

el wifi horrible

wifi worked well.

car parking facility - the comfy bed. helpful breakfast staff.

parking was available and free

the hotel restaurant was extremely convenient and room service is available

wifi doesn t

liked the free breakfast in the morning

the breakfast was the same everyday.

buffet breakfast lots of choice

it was very centrally located, and the breakfast was great!

location. good breakfast

hot water, no good wifi, bad smell, very noisy, rooms like cells, staff not very friendly, location very dirty

their free wifi bare works and sometimes does not work at all

bad wifi, very noisy,

+ central location ++ parking

wifi didn't work

kids were able to play in the play area comfortably

parking wasn't in the same property but it was manageable and the staff was very helpful when it

wifi was absolutely garbage and did not connect at all

bad wifi, very hard to maintain a decent connection

also, great wifi signal

wifi signal was very poor. tv didn't work.

music from piano bar located in the hotel is too loud

they allowed me an early check in around 10am as soon as a room was cleaned from the night prior

wifi in the room was unreliable and often slow

wifi was useless , i was in 3rd floor very frustrating unable to do anything , i had to go to the

the rooftop pool was amazing

wifi was on and off the whole time we were there

also appreciated that there is parking

you feel very welcoming. our room was spotless clean. all staff helping. parking included.

were no previous instructions on how to use the parking lot that is next to the hotel which is free for hotel