staff was friendly ,the view was perfect and peaceful, the pool clean, the rooms big enough

open a mini bar or shop for visitors

atmosphere, the food, the view, everything 100%, were not affected by loadsheding, wifi is 100%,perfect place

the pillows are too soft n saggy.. and the lack of wifi

in the room we were but thank god i carried my rooter secondly, it is possible to put shelter for parking, this

location surrounding gardens and swimming pool in excellent condition and very peaceful, good position for

no lighting at the pool at night

spa services are excellent

the wifi was so disappointing that i used mobile data most of the time.

kids were uneasy because we killed two big

out dated tv's , channels have bad reception. only 1 was clear, free wifi didn't work

parking is a bit problem, you must try to cover the parking spot cos the leaves and birds are

there is also wifi which is a plus

there is not enough tv channels. no wifi

kindly please indicate the depth of the pool for non-swimmers to avoid drowning

wifi was bad

water park and splash pool

there is no network in the area, it would have be great to have wifi

point of contention was the parking, very tight and the poles were just a challenge to navigate especially when

the resort is a very nice place to be at, the breakfast was delicious

toilet was blocked ud83dudeab n i didn't get spa treatment ud83dude15

shower head was bad as it sprayed all over, also the fact that there are no kids channels available

the breakfast was exceptionalud83dude4c

food from breakfast to dinner it was soo good and it was buffet at very affordable price , the staff that was

noisy school kids, but they did quite down when requested to.

cruise and fireplace. everything was quality and service from the staff was excellent!

wifi

a 6 sleeper with parking for three cars, but have to pay for the third car

of people and traffic, but was placed in a chalet at the most busiest alot situated between the parking areas

the kids enjoyed the pools and had a lot of fun

a bigger swimming pool, kids playing room (where there are board games, table tennis, table soccer etc) and a

no activities on side, just a small play area for kids, no swimming pool.

poor service at the restaurant. room service was better.

the food was disappointing. no forewarning that our room didn't have wifi like they promised.

breakfast was amazing. staff very friendly. location was perfect

breakfast was perfect, secure parking, clean rooms and linen.it was was just perfect.

the environment,pool and breakfast

the breakfast was good,l liked the mushroom and the omelette.l liked the gym.

breakfast was perfect the pools are clean the atmosphere is peaceful the rooms are clean and cozy wifi works

the facility was soo quite and peaceful. the breakfast was superb

the breakfast was 5star

wish u can add 3rd swimming pool

they went for gyming session

also, the pool closer to room 307 was a bit dirty

properly in 301 (becomes hot even though it is set on cold) extremely noisy visitor at the pool till late pool

parking a bit far

the coffee machine in the room and breakfast was exceptional. staff members were awesome

i also enjoyed my dinner, i ordered room service and the food and service was great

love how intimate it is , the pool area , the bar is lovely

maybe have a parking near the main gate and transport guests to the hotel

quiet,gym,spacious room, views

cleanliness, attention to detail, breakfast was healthy and nutritious, with a wide variety of options

facilities were incredible, high end gym and pool

breakfast was great,on time,no delays. i love the friendliness of staff

no notification regarding swimming pool thats closed on a monday

beautiful gardens, a man-made beach, heated pool, jacuzzi, spa, cinema, gym, and a wonderfully relaxed

the gym was a little bit outdated, but i found everything that i needed.

let some noise in if you are close to the reception (especially room service calls to the reception late at

beautiful gardens, a man-made beach, heated pool, jacuzzi, spa, cinema, gym, and a wonderfully relaxed

parking bays are too slim

i spent 15 minutes on the hotel telephone line calling everyone from reception, laundry etc without any success

buffet was on another level our room was well arranged seeing we were traveling with kids

the friendly service, clean room, parking area.

i did not have a fridge in our both rooms with my kids.

i thought that the restaurant and bar was very full the night of my stay, and i opted out of having dinner in

and would highly recommend kleinkaap for weddings, conferences, family gatherings, or even just breakfast, lunch

parking facilities very dusty due to work next door

property lovely pool spacious rooms - also great black out curtains, and very comfortable beds incredible spread

swimming pool an added bonus and a friendly cat to

the swimming pool

breakfast was too good and very balanced

the reception entrance and the wifi was excellent

i don't think the hotel is child friendly as a normal person will understand that kids spills drinks from

the wifi was non

room service was on point

not property fault but the pool was not clean especially after chang of weather

understandibly the kitchen staff is very busy in th emorning as they serve all guests in their rooms due to

the staff is friendly. the place is nice and quiet. the pool is crystal clear

receptionist and kitchen stuff

personified, from a gentleman in the parking lot ready to help us with our luggage(love that vintage car) to

dinner and breakfast fine dining experience was enjoyable at a reasonable price

the parking from the room was a bit far with a few inclines, which did not sit well with me as i have a

ruin outdoor experiences and dining experiences room service menu is not great value for

room was super comfy and luxurious, i loved the different teas and the mini bar was not overly expensive

parking was secure, garden was well kept with reasosnblke bird life

the cottage was comfortable and the kitchen was well equipped with stove, microwave, fridge etc

the pool was not that clean but i hope for a better pool next visit

the staff was friendly and professional,the wifi connection was very good and the place peaceful

no proper parking space no chairs at the smoking area

wifi connection in the room was really bad and the lack of a safe to store valuables in

wifi wasnt on point

my room did not have gowns but laundry manager was happy to provide us with gowns

the bar and dining room was above standard

they should have towels in the gym area for guests.

will be good to have at least a bar fridge and microwaves in the rooms in the event you want to have something

getting in and out of the parking was another nightmare

hotel cleanliness was immaculate. room service was great. good food. very friendly staff.

wifi, parking, security , staff, room, bar area, food and swimming pool

the parking facilities were good, the room was exceptionally clean

parking not covered

no fridge to store anything i bought and no laundry facilities

great pool, secure parking, friendly staff, comfortable bed and linen.

modern, clean look. staff was very accommodating. the wifi was exceptional.

the cleanliness, the breakfast, the pool and garden. quiet location.

the pool was great

the day guests tend to make lots of noise when having drinks by the pool

building based on old italian style lovely ground, staff friendly small but functional gym

close to casino and restaurants and also close to fourways mall and sandton city mall

complex which has tons of restaurants, shops, a cinema, a bird park, bowling, games room for kids and a theater

the room is great, the food is wonderful and the spa made the day for us.

two good examples: 1) the wifi is not on backup power and results in intermittent service disruptions while

the wifi was open not requiring password

the room were nice and clean, fresh smell for a smoking room! loved it!

booked a non smoking floor but there were people smoking.

the room was neat and all you need at hand. kids enjoyed the gym. breakfast was great.

gym could be better

the bath area to the bedroom, allowing us to appreciate the serene view of the pond and swimming pool that our

my little girl had the best time swimming in the kids pool

they changed me to a smoking room upon arrival

nice pool

spotless clean rooms, comfortable beds, beautiful views, a stone throw to the entrance of the casino complex,

there was no gym at the establishment

paid laundry services

the fact that there's no gym

i also loved that there was secure parking

my kids used our bathroom due to the stench

liked the peacefulness of the place, the swimming pool, the sunbathing and relaxing around the swimming pool

wifi not working- needed for business aircon not working dark rooms

swimming pool staff breakfast were all exceptional

there was no wifi even though they said there was

pool could have been cleaner, but considering we had thunderstorms most days, it was probably not

almost everything and the kids also loved the place ud83dude02 they called it our other home

parking area

helpful, accommodating and understanding the early check in and the need for a late check out

the ease of access was great.but strong wifi though and i got a warm welcome from the host

parking needs improvement

the only suggestion would be to add a small bar fridge in the rooms for extra convenience

parking system to go to reception to get pass to leave is inconvenient pillows waaay to soft and

did not take breakfast as we were swimming in a race at hillcrest pool at 8am, but the unch aqnd dinner were

the gym facilities ud83dude00

it's unacceptable for a hotel to operate without functioning laundry facilities and spare towels