limited room service menu

small gym area

wifi was a nightmare to access, in fact unusable whilst we were there.

everything was great. the room bar was very overpriced

could have had covered parking for in case it hails then our cars would have been under cover

good parking , very safe location and immediate access to all of the facilities of monte-casino

the design was beautiful rooms were clean room service efficient

i booked for 2 adults and 2 kids at breakfast they wanted me to pay for the kids breakfast

please supply room service menus in rooms.

room service was fast and efficient

i feel that some attention could be given to the toddler swimming pool a fresh coat of paint would make it

a beautiful hotel, next to monte casino with plenty of restaurants and the staff was

within the vibrant atmosphere of monti casino, our recent stay at this remarkable hotel was nothing short of

the bath area to the bedroom, allowing us to appreciate the serene view of the pond and swimming pool that our

the gym needs to be brightened up as it did not feel inviting, saying that we used it every day.

swimming pool staff breakfast were all exceptional

wifi existing

the kitchen staff were very kind as well

friendly staff. clean. breakfast very nice. will stay their again.

were looking for an overnight comfortable stop in the area, that included breakfast

parking area

almost everything and the kids also loved the place ud83dude02 they called it our other home

the parking is a bit tight, need to mark out the parking.

helpful, accommodating and understanding the early check in and the need for a late check out

parking can be a bit tight when it's busy

the 1st of january the team at breakfast didn t seem to have it together, my children waited over an hour for

excellent breakfast

quality of finishes in the rooms, the staff, housekeeping, facilities, the spa, golf course, i could take serene

would be great to have paper towel in the kitchen....

kids wasnt happy

parking was secure, garden was well kept with reasosnblke bird life

the cottage was comfortable and the kitchen was well equipped with stove, microwave, fridge etc

large and clean pool water but i think old fridges in the pool area need to be moved

swimming pool dirty,wait to long on rooms to get wat ever you have asked

breakfast . was very basic. . no catering for halaal

wifi was not so good in my room which was probably furthest from the base station

the lady who was serving us breakfast she was rude.

swimming pool and breakfast. dinner is must!

perfectly clean rooms and decent quality wifi

convenient location with secure access and parking.

the pool

the bar is open all afternoon

there are two beautiful swimming pools, free and fast wifi, a good breakfast and the

the walk up to rooms. the breakfast opens only at 7. pool was dirty.

wifi was very poor

our laundry was misplaced and not delivered so we had to make a trip back after checking out to collect

beautiful gardens and lovely pool

toilet had flushing issues - wifi had a very weak signal and couldn't connect for us in the suite - a bar fridge

using an app to access the gate is not great especially because it requires data/wifi.

good wifi

vegetarian options for the breakfast and the kitchen is poorly equipeed for self catering

is a self catering unit with its own kitchen, very well equipped

safe, private parking and backup electricity on site

was a good location and safe parking behind the gates

the rooms were beautifully appointed, featuring a cozy living area, a well-equipped small kitchen, and a spacious

had to also move rooms as the original wifi and aircon wasn t working

the outside pool was rathere small

quite dirty on arrival, cigarette butts in the ashtray, coffee machine didn't work and wifi was down, which made

parking is full and busy. there must be a special parking for hotel guests

will be back to swim in that pool

let some noise in if you are close to the reception (especially room service calls to the reception late at

beautiful gardens, a man-made beach, heated pool, jacuzzi, spa, cinema, gym, and a wonderfully relaxed

beautiful gardens, a man-made beach, heated pool, jacuzzi, spa, cinema, gym, and a wonderfully relaxed

the gym was a little bit outdated, but i found everything that i needed.

the back yard and the pool is not for people that are on vacation as there is no life.

staff were friendly, from the security guard in the parking area to the cleaning staff

wifi wasn't working the whole time

the rooms are big. wifi is execellent. staff is wonderful.

a huge thank you to the staff for allowing an early check in and being accommodating

rooms could do with a bar fridge

they couldn't assist in most from bookings and room service

location,wifi

the lodge is clean, safe parking, friendly, and professional staff

is clean, easy to find, beautiful, clean linen, clean house, wonderful wall portraits, huge parking, clean

good location, good parking, friendly staff, spacious room.

comfort in rooms and easily accessible wifi, friendly staff

safe and secure off-street parking, gorgeous linen and lovely hot shower

the service is lovely, facilities (like the gym) very well equipped, neat and well maintained, rooms are large

the bar does snack lunch and coffee

quiet area, the food and the kitchen stuffud83dude0athey are so nice, mostly queen she made sure to greet and

i loved everything, my kids loved everything.

room was clean and nice i liked the location its quiet and secure also plenty parking on covered area

everything, staff is welcoming from the ground to reception, kitchen staff & cleaning staff.

booked a smoking room but upon arrival none available

parking hotel is nice good service

wifi and tv's need an upgrade

lovely stay. excellent breakfast. nice big room.

nice staff, great breakfast rooms to the garden are very comfortable the bar area is inviting you to feel

calm and beautiful garden and nice breakfast

they even had a live performance at the restaurant when we had incredible breakfast

pool is so beautiful but i could not swim because it was right in front of people who were having

the swimming pool is too close to the restaurant.

wi-fi makes it impossible to watch youtube, the swimming pool might as well be closed

pool is near restaurant

fact that swimming pool area and (pool bar that's not operating)

staff very friendly food was excellent room service was so perfect

was very slow at the bar and pool area

very nice pools and a play area for kids.

the room is super spacious, housekeeping is amazing and having a mini-kitchen and washing machine is a huge

the wifi was also very unreliable

plenty of parking available

the communal kitchen was closed when i arrived back after work at 9pm

the pool doesn't have a cover

signal even though theres wifi

the wifi connection was good, and the staff was very welcoming

it has a relaxing aura, the pool area was beautiful

excellent breakfast

there is no fridge/ bar fridge in the room

we couldn't swiped at the entrance to the underground parking.

my room was spacious, and fully equipted with a full kitchen

the wifi is amazing. a good stay especially if one wants to work from the hotel.

my room was more a studio, with a full kitchen, which i appreciated

kitchen staff a bit overwhelmed; they would sometimes forget/miss out an item ordered.

the breakfast was not as good as i expected will give them 5/10

had clothes for laundry and dry cleaning

the rooms were super clean and the wifi was fast

the pool bar is great, you can have anything to eat or drink off the menu the staff just go to the main

service was excellent, enjoyed the gym. breakfast was great, will definitely stay again

wifi

convenient location, safe parking and the room was super comfortable and has everything you

secure parking and very quite - even though there was a function on

the wifi was slow and the one that was specifically for my room would not connect at all.

i booked 2 nights and i was sharing the room with my husband the second day the kids arrived but the linen wasn

pool area was locked in the morning

the kitchen unit needs to be renovate to the new standards

the aircon was also stuck at 18 degrees, not great for small kids

the size of the room, the kitchen, the guest bathroom! the view was amazing!

pool and gym

the kitchen closes at 10 pm. this should be reviewed

housekeeping only made the beds and didn t clean the bathtub kids bathed in or even bother vacuuming the

pool area and gym untidy

exquisite rooms and dinning experience, i really enjoyed the spa within the hotel.

we had kids so it was perfect for the family

pool area and gym untidy

room service, spa and the location. very friendly staff and classy rooms.

room clean and well appointed with 24 hour room service, coffees and a nespresso machine

room service was prompt and the food was great

pool was locked and we could not use this facility

room service, spa and the location. very friendly staff and classy rooms.

serviced apartments has everything you need including a plunge pool in our suite

the kids loved the splash pool on the deck, it was nice to have all the creature comforts of home, washing

facilities include a sauna, steam room, gym and pool

plunge pool wasn't working a

the splash pool could use a clean.

i liked the fact that i had free wifi and i had secure parking.

they don't have a kitchen

location and size of parking

guests makes too much noise at night, please also see if you could have a designated parking markings to ensure

was no heater ,no mini kitchen in the room

the pool should be opened at all times, my kids wanted to swim in the evening and we were told that it is closed

we waited for an hour at the mall on boxing day with the kids based on the times we had been told

lovely pool, good restaurant and friendly staff

the kids play area

have asked the reception for laundry bag and list that i could not in my room for a least 5 times without