pool was not cleaned out, and wasn't accessible

efficient staff big modern tv screen full kitchen- not needed ability to purchase snacks and drinks after

they have a back up generator which kicks in instantly, and their wifi is actually one of the best wifi setups

the wifi connection was not stable.

view from the roof and pool, fantastic friendly and efficient staff, ample parking, lovely breakfast and very

it was scary for guests, especially since there were kids around too

laundry took more than 24 hours for 5 items + cost an additional r391

options with couples packages, like bouquet of roses, matching gowns and rose petals in bed

which meant i could walk around a little bit to grab food and get some air, amazing rooftop pool, very friendly

the breakfast is limited

staff were great and accommodated us with an early check in

pool was not heated.

there is an outdoor pool (unheated) but great for swimming a few lengths

breakfast was excellent, with a wide variety of cooked options that completely exceeded our

bathroom shower was very small, and it was inconvenient that the gym wasn t in the building

shower mat for when you step pit of the shower, might want to consider adding that for guests the wifi did not

parking acess, only one tag was provided for 4 guests.

i think the paraplegic parking need to be attended to.

parking!!

gorgeous interiors, amazing breakfast, wonderful location, gorgeous and classy interiors (again)

wish the pool was cleaner, but also understand we came in winter time

the breakfast was a little limited and there was no gym

did not eat breakfast at the hotel.

a delightful bar and restaurant with friendly and efficient staff

ample parking

kitchen could have provided dishwashing liquid and tea towels.

would just suggest better pillows on the bed and maybe 2 or 3 extra pillows and some milk in the kitchen for a

no wifi

kitchen facilities superb with cutlery and crockery fir 2 people

breakfast substantial and excellent

water on day 1 of our trip; it was quickly rectified, and everything went smoothly after that - wifi connection

daily breakfast is included and it's a hot delicious breakfast where you eat in the beautiful dining room

breakfast was delicious and staff are super friendly

communication prior to arrival was prompt and helpful, we were warmly welcomed by all the staff, breakfast was

excellent service, they arranged early check in for us, the room is clean, bed very comfortable

room was clean , the clean towels , it had alot of kitchen utensils and plates

the appartment had a microwave, kettle and bar fridge with kitchen utensils, which was all useful

small kitchen area

not enough kitchen utensils

property has very friendly staff, there s free wifi and the water in the shower is always hot

rooms are very big, the hotel is close to everything and the rooftop bar and pool are very enjoyable, breakfast

we're a lesbiancouple one would think the treatment will be different but not with you guys , room service out

very good food coupled with excellent room service

did not go too far out of their way when we needed laundry on short notice

the location, the staff and the parking

in the morning, we had the most amazing breakfast and the staff were really attentive and even remembered that

breakfast was great. good location

pool was shady but not a problem for us!

full bar including coffee with wonderful bar tenders who made sure drinks were just right

only feedback for something to improve is the speed of the restaurant at breakfast time

so enjoyed our stay here , the staff are wonderful, and they cooked us a delicious breakfast with such care

from breakfast to supper- made with love, healthy and fresh

we also loved the additional facilities like the pool, the saltwater hot pool, and the steam room these

the management were amazing, allowed for an early check in with a room upgrade

the fact that they have spa treatment rooms

wifi did not work

was very comfortable, clean and well kitted out with filled mini bar fridge, coffee and tea facilities, and

location for business in hydepark, rosebank or parktown, secure parking, good old bacon and eggs breakfast, what

the kitchen/bar area had too much dust

the wifi they took so long to give us the password

pool was great

the bar fridge and toilet door was not working. but was corrected right away upon reporting.

the hotel is at melrose arch - so the shopping is great and the virgin active gym is just

kids enjoyed the pool area

kids enjoyed the pool area

the property is excellent and the service ( including room service).

clean room, with kitchenette and large bathroom

we loved everything! great gym!

one bedroom apartment had washing machine, dryer and nice kitchen

clean, good gym and nice bar

breakfast had a wide variety of delicious options

good location and they kindly accommodated an early check in

their room service menu is too limited, they should consider adding more variety

the bar /restaurant & the gym

the swimming pool area is cosy, perfect for warm afternoon

no gym (you can get a day pass to a local gym for r275

wifi

the choice for breakfast was amazing! all of the food was fresh and delicious.

transport the teenage children in our party were unable to use the pool table as it was in the bar area

i have classic gym membership

there was no mini bar fridge in my room.

we booked it with the breakfast which was 10/10

wifi connection was poor minibar is empty i informed the staff that i have another booking next

fast wifi

wifi was very bad

breakfast was delicious

breakfast was delicious

wifi was very shoddy

can order such a nice english breakfast and there is also a whole selection of continental

staff was friendly, the lodge was clean, the breakfast was delicious and the location was great - away from all

there is also a bit of a noise at night from the people outside and also within the hotel(laundry)

their wifi was not connecting

room service on point, i don't remember having to wait long on anything

food was fantastic enjoyed the breakfast and if possible you can do a late check out

no wifi at that time

room service was good

plunge pool wasn't working a

even champagne tops on the ledge from the previous guest as well as sand at the bottom of the pool

it has elegant interiors, good kitchen facilities and it has exceptional decor

could not get onto your free wifi

great room service

location. a well equipped gym, hotel is just beautiful.

food at the pool / bar area on saturday afternoon

not ideal for kids as pool is by the bar with daily visitors

good location. good wifi speed.

everything about it from the service to the rooms to the lovely 24 hour lounge, the gym, the pool, the location

the room was very cold only one staff at reception and had to wait over 20 mins with tired grumpy kids just to

room was amazing ican have evrything that i needed during my journey, even there was kitchen, i can cook, the

even there was kitchen, i can cook, the room is massive, i got the space that i need i like the gym

breakfast was excellent and very easy to get to the mall especially when one is with the kids

i liked the friendly and helpful staff, the gym was nice and quiet and the food was lovely.

my kids loved everything about the place especially the piano

the wifi signal is strong all around the complex

country setting. neat and tidy. room service . food was excellent. staff very friendly.

food was great , breakfast was wonderful , large choice of items

we had to leave because we were a bit scared and they kept loitering between the pool and gym area

room service took and hour despite the restaurant being empty

the hotel is full of charm, the gym was great, the spa was exceptional, and everyone went above and beyond to

gym, heated indoor pool plus outdoor pool

rooms very spacious and comfortable

and got a big surprise the last day and charged a rate of r295 per day there are not too many kids

the next day the air conditioning went out in the kids room and they brought a replacement unit that barely

secure underground parking also adds to the sense of ease and peace of mind

smoking area room decor their access card system-you can't get lost. golf area indoor pool

hotel could do with a card for exit and entry into the parking as we had to scan my id every time i had to enter

great clean room with kitchen and sofa.

really, just the downside of not having enough parking in front of the hotel for us

ambience, exceptional facilities and amenities like the gym and study room

ud83dudc4c very clean ud83euddfc the room is big ud83eudd70 i had my balcony ud83dude18 the kitchen had all

secure parking

wifi performance was unreliable, kept dropping.

fantastic location, secure underground parking, decent gym, delicious breakfast and great variety and choices

breakfast was really good and i love the coffee machine in the passage

pool area closed during night.

love the staff at the pool and please allow us to be able to have our snacks and drinks at the pool side if we

rooms, not soundproofed we could hear people having sex from another room and i was with the kids ud83dude2d

have asked the reception for laundry bag and list that i could not in my room for a least 5 times without

the kids play area

breakfast was good, but dinner was even better and exceeded my expectations

the fun activities around the bar and swimming pool are an added value

the staff the privacy the cleanliness and the security of the parking lot.

toilet pater provided and clean sheets on the bed,also managed to iron for my partner in the laundry room

chair inside, the blanket is not enough to overcome the coldness of the room and the problem with wifi connection

the wifi connection was bad

wifi was on and off and basically not functioning for most of our stay, the television gave us a

the staff was extremely rude,we had to wait an extra hour to check in with 3 kids.

large room, comfortable bed and nice gym

was asking to arrange tee-times for golf which was excellent handled from the concierge

the pool bar is great, you can have anything to eat or drink off the menu the staff just go to the main

there was no service at the pool late sat afternoon. and not enough pool loungers.

security at the cottage was good and parking on the property is available so you don't have to park on the road

area quite with secure parking

breakfast was superb location is great with shopping mall just around the corner

hotel had all the amenities we needed, a fabulous gym and swimming pool and served a fantastic buffet breakfast

massive lobby area with great wifi so easy to find space to work in between appointments or just relax close

top * we had options when it came to meal times, either we eat within the premise (dine/ask for room service)

was very slow at the bar and pool area

inside parking should have lines just so that people can space out properly how and where to park but this

the room will meet basic needs very well - a comfortable bed and wifi with netflix

i liked the fact that i had free wifi and i had secure parking.

rooms has wifi with netflix and youtube on the tv

in house kitchen

the pool was very clean

the security man mr mashandule was helpful and smiled to my kids all the times when they step outside the hotel

the room service is a bit awkward. i had to go downstairs to the restaurant to collect my meal.

i jus hope there was room service but its cool.

one thing was a mini bar fridge if this could be added in rooms, it could be the best, especially for some of