there was no bar fridge in the room

the facility and service from reception to room service

the r50 room service fee - please can that be reviewed.

breakfast was out of this world

and consistent wifi

spa bath needs repair

in the room we were but thank god i carried my rooter secondly, it is possible to put shelter for parking, this

when switching on the spa bath, dirt is released from the pipes

no room service

parking without shelter.

swimming pool was not working!

2nd visit and again, amazing as the first time breakfast on point and very filling friendly staff pool always

the parking, too small

friendlyness,breakfast,helpfullness from everyone, great service

the pool was clean even though the weather is starting to get colder

wifi not available in the room, this is critical these days.

bed was very comfortable and breakfast was good the pool side was relaxing and the spa was

friendly and happy to chat, the rooms were so big and impeccably cleaned, and the food and bar service was

was ants in one of our bathrooms where our kids had to bath which made them uncomfortable

terms and conditions regarding the kids under 12 can be a little more clearer and bold, it should not form part

would be great if the outside pool at the restaurant was a little bit warmer so we could swim earlier in the

aircon and fireplace was amazing in the cold weather

the water park was not operational it it was out of season so it s understandable.

the kids and adults had a great time at the pool and activities where great

the bed in my bedroom and the kitchen equipped with everything.

lights in the kitchen area were not working

no wifi and telephone in the rooms.

and entertainment area however you can drive around the resort, take a leisurely walk or hire a golf cart for

no bar fridge in the room

there isn't wifi and there isn't a way to contact reception unless you call them from your cell or drive there

we also didn't get a wifi password when we arrived

not child friendly, no entertainment or facilities for kids

booked for my mother, and she loved it from the breakfast to the staff that was really welcoming and helpful

breakfast and dinner was good

a lot of flys,especially during breakfast,making it uncomfortable to dine and enjoy your food

no enough parking

couldn t have access to wifi

the breakfast and the staff were so friendly ud83eudef6

the staff friendliness, the pool area very welcoming

wifi isn't the best but honestly everything else is excellent including the staff, level of

unit was clean and modern and the breakfast delicious

parking is a bit of an issue and the noise past 9pm as had been advised was the latest guests would

early hours of the morning so they can they can keep it down because we couldn't sleep their new parking area

rooms are clean and comfortable. safe environment and proper well cooked breakfast

clean space , friendly staff , close to the mall. great pool areas

food, from breakfast to dinner everything tasted delicious and the food was filling

took a bit long for room service to get to my room

rooms not having a bar fridge

the food was amazing, enjoyed the meat platter and breakfast

i also enjoyed my dinner, i ordered room service and the food and service was great

breakfast was great,on time,no delays. i love the friendliness of staff

) the staff is fantastic, literally all of them, the porter, front desk, breakfast staff, all were such a pleasure

kids wasnt happy

golf was amazing beautiful course

still knew and same of the mistakes are normal. breakfast need to improve.

the outside furniture in the splash pool area do need a bit of an upgrade, and so does the pool cover

we loved the private heated pool which we could use even though it was raining

arrival there was no parking kept for hotel guests do to functions so we had to park our car in the sun

the long walk to my room and back to parking as i mentioned before, i have a heart condition

the pool

parking was secure, garden was well kept with reasosnblke bird life

the cottage was comfortable and the kitchen was well equipped with stove, microwave, fridge etc

beautiful gardens, a man-made beach, heated pool, jacuzzi, spa, cinema, gym, and a wonderfully relaxed

let some noise in if you are close to the reception (especially room service calls to the reception late at

beautiful gardens, a man-made beach, heated pool, jacuzzi, spa, cinema, gym, and a wonderfully relaxed

the gym was a little bit outdated, but i found everything that i needed.

easy access to spa and dinner...with the golf car

breakfast was amazing

the room service was well

there are lots of dining options available at the attached casino and entertainment quarter too

details for any costs incurred during our stay, despite having pre-paid, rather than have the bar fridge locked

she made us walk instead of hiring golf cart

wifi, close proximity to everything.

room service and tv

hotel, perfectly located in monte casino, ideal for seeing a show & dinner

very close and easy access to monte casino. clean.

entering our room, we were greeted by a clean, modern space complete with air conditioning, a bar fridge, and

the bar men were exceptional they make great cocktails

the rooms are immaculate, the stunning pool and views are spectacular

the gym was less than basic. and one of the machine was not even working.

room service very poor good

the pool is not nice. i enjoyed the spa pool though

the spa facilities onsite are amazing and the staff at the spa are kind and courteous

noise coming from the casino, we could not get parking at the hotel even though we were booked at the hotel

i enjoy my breakfast every morning.the variasion for me was to much to handle.

fresh fresh breakfast. options could be better

a little bar might have been good.

the breakfast was excellent and the staff was friendly.

net work was bad here and there and the wifi kept jumping all over on and off

breakfast provided choice and the amount was sufficient

we have a great breakfast

the ease of access was great.but strong wifi though and i got a warm welcome from the host

almost everything and the kids also loved the place ud83dude02 they called it our other home

parking area

parking is also a bit tight

the parking is a bit tight, need to mark out the parking.

a wellness resort and spa, the loud, piped music coming from the pool area is out of place

i absolutely loved the breakfast, every single day had fresh breakfast,the fruits were divine

walk from the parking lot to the reception

was okay that you could order breakfast and they could prepare what i like

restaurant and room service prices are excessive

great wifi signal definitely worth every cent

wifi, parking, security , staff, room, bar area, food and swimming pool

the kitchen is very far from rooms and there is no room service.

the bar the guys there are so welcoming and friendly

friendly staff and the room was clean. i enjoyed spending time in the pool area.

wifi was a mission to get right as service provider does not cater for australian numbers this can

give the time the bar closes

and breakfast was outstanding

they have various option in breakfast

the breakfast was outstanding!!

they accommodated us with a late check out request

the hotel restaurant and roof top bar is world class with wonderful sunset views

location is around the corner from retail park with good restaurants and an excellent spa

unfortunately, breakfast wasn t part of my booking

the place was very clean and the breakfast ud83dudc4cud83dudc4cud83dudc4calso staff were good .

nice pool to relax

hot water available in the evening and therefore i cannot rate the spa bath

i like the big space, is easy for parking cars, and the place is secured.

room service was great. peaceful and efficient service.

quite enough parking

the pool wasn't properly clean, but no bad to deep in

clean pool

was upgraded to a bigger room which was fantastic, however the wifi in this room was very very poor

guesthouse advertises itself as self catering, kitchen facilities are available but they are in the reception

there is a really gorgeous swimming pool which i hadn t

10 coffee station and bar serve amazing drinks and is quite modern

we will definitely visit again and give the spa a try too

consider some covered parking spaces for guests as there was a random hailstorm

gardens were lovely, the staff were very friendly, and both the breakfast and lunch were superb

wifi connectivity poor tv channel and connectivity room aircon temp very low on cold weather

nice garden (didn't have time to use the pool)

it was a great place. my room was as described. breakfast was very nice.

wifi was not so good in my room which was probably furthest from the base station

we had peace of mind and there is more spots for photo shoot breakfast was devine

the wifi could have been stronger, but apart from that the place was fine and very comfortable.

breakfast was great and the location is very convenient and

had to also move rooms as the original wifi and aircon wasn t working

i didn't like their parking area is too small, they must upgrade it

at the main gate having been told by the security personnel that there had no longer been any parking at the

the lady dipua at the spa was excellent as well

place is beautiful and there s enough parking *also the receptionist was very welcoming

their swimming pool view

no microwave bar fridge. restricted eating in pool area

we never had breakfast

i did not have breakfast at the venue.

there is a gym and a swimming pool

everything kids friendly as well

were a group of 8 along with small kids and traveling since last 7-8 hours

fridge in the room, no room service, only a machine down the hall for drinks, rooms slightly dated

inside and rooms very spacious, and tight security which is good for families with small kids

no wifi

the bar was great too

wifi was horrrible

lots of movement by the kids on the corridors

could have been good if there was kids' room inside the room

toilet had flushing issues - wifi had a very weak signal and couldn't connect for us in the suite - a bar fridge

using an app to access the gate is not great especially because it requires data/wifi.

good wifi