there is a parking in front of the house, and areas in the garden to sit and chill

some facilities for kids

was reasonably clean and room service satisfactory

some facilities for kids

restaurant, nice spacious room, good wifi

even has a heated pool

especially breakfast and dinner exceeded our expectations

beautiful garden, friendly staff fantastic breakfast lovely restaurant in lovely setting

breakfast was good with a varied selection of food, nice coffee and wonderful welcoming staff

attentive staff and excellent food , both for breakfast and evening meal

were many photos of pool in the description of the place and room, but on the arrival we heard the pool is not used

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

didn˙t know in advance that we won`t be able to use the pool, leaking in the bathroom, we expected more variety from

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host being nice to us to refund us

the big swimming pool across the road, quiet location.

disappointed that the medium pool is not heated, as stated in the description, only the kids pool, which is half a metre deep

breakfast set up isn’t great

staff were friendly and helpful, breakfast was plentiful, will be returning on our next trip

for our weekend stay we read many of the previous reviews and noted negative about waiting and bar staff

there is a kids disco and a show every evening in the lobby bar which was awesome

there is free parking on the premises

body answers the phone ever) and the service at the restaurants and bar was awful

the spa indoor pool and cave jacuzzi were perfect for january

breakfasts are first class the spa is exceptional the gardens are spacious and beautiful the staff are particularly friendly and

the gym, the lounge, breakfast, were all great

pool area was lovely & relaxing, staff really helpful, easy to get to beach or town, near bus

nice little pool and places to sunbathe

pool area made our granddaughter very happy

price amaizing good for this property !, breakfast excellent, swimming pool, reception friendly

nice small-size pool and relaxing facilities

spa and the gym should slightly improve, just because it looks a bit outdated

for supermarket & pharmacy there are few pools and at the evening there is entertainment for the kids this hotel seems to be aimed for the more elder ones so don't expect of lot of young

poolside restaurant & bar were ideal for a relaxing pool day

spa facilities not great and small and very dated

complimentary drinks in to fridge and little bags of candy left for the kids were nice touches

complex, nicely maintained, very pretty garden and pool area

i like the swimming pool

the pool is beautiful, there is a great hanging spot and a roof

lovely hotel, good facilities, liked the options of pool, breakfast, microwave and fridge

entire island with ease from this hotel, television had netflix and youtube which was a bonus, pool was secluded and quiet, would recommend and definitely stay

bar and dinning staff were very polite and helpful - we were provided with everything we needed

great shows, live music in the bar every night

and activities for kids closed at 8 that was little disappointing and check out too was at 12 which is too

the variety of the food and the pool area was amazing too

tennis, mini golf and gym room are given, and are in full use all day practically

swimming pool area is very nice and the price of drinks and food at the bar is very reasonable

also rooms were not soundproof, could hear furniture moving in other rooms and kids running and shouting up and down the

- swimming pool was great , we barely used the swimming by the bar since it was always busy but the upper swimming pool on the

the wifi wasn't effective

ter breakfast pool

the pool could be a bit

wifi internet (almost unusable, except for early mornings or very late evenings), expensive private (-)wifi tripped out on the final day but remained accessible in the foyer. (+) comfortable bed, wifi was ok (3rd floor) (+) the wifi worked, and was quite fast (-) wifi was not always working (-)wifi was ok but not the fastest (-)slow wifi (-) the wifi and chromecast in the bedroom wasn't working and nobody bothered to come fix it during our (-)no wifi for 3 days. rooms not updated.

the pool is also very good for the days with rough seas

excellent breakfast buffet and varied dinner buffet

we were treated very differently, we waited 4 days for ice when we called room service, then charged per day that we waited for the ice

small pool and sad pool bar

beautiful location and great pool!

food was average and lower quality (all inclusive) the pool bar is missing beverage menu for al (you have to ask what is included in the price) quite a lot od

dinner and breakfast are both with a wide variety of excellent dishes

a lot on offer at the pool bar and a bit costly, vending machines expensive and although the breakfast was great on the first

was an extra charge for a 7 year old child, the gym opens after 8am and there wasn t coffee available before breakfast is served

the pool is great: temperature just right and the garden around it beautiful and well tended

and the pool bar prices are amazing really cheap

breakfast was exellant..very nice canarian food,

clean as a whistle and breakfast was excellent

receive the luggage and give me some indications to buy few clothes), the garden and the swimming pool, the sea view for

the pools were lovely and it was great for kids

the location, breakfast and staff were all brilliant. a lovely stay.

food choices for breakfast and dinner, excellent food, cleanliness is at high level, location is excellent

pool and daily activities are great

pool bar

and b on arrival for 26 euro per person, well worth it great location, good selection of food at breakfast and

don t really stay in a hotel so couldn t rate the services, bar is reasonable priced for those not staying all inclusive and but the breakfast is amazing

maybe not quite enough sun beds around the pool

the entertainment with marcos, that guy was bursting with good energy the whole time from aqua gym in the morning to dj and dancing late at night

we also really loved the gym, we only went twice but we appreciated being able to use the gym and as we were staying at the

another hotel service is that there is a self service laundry wash & dry on the ground floor for 6

place, room, swimming pool, staff.

nice facilities, very diverse breakfast, and snack lounge bar for my favourite club guests was very good

the reception staff are very helpful the kids club staff seemed very sweet and not rude or aggressive

hotel with a pool on the roof, really cool

there is music from a bar (a live person singing), this stops at 12

the pool is in full sun all day with an area below with shade and a bar, showers and toilets

in the heart of puerto de la cruz. everything on the doorstep. two rooftop pools and loungers

the rooftop solarium and pool has spectacular views across the north coast of tenerife

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

happening right on the front busting the view , the futebol camp just in front of the view having kids playing all day along with noises and screaming and the repeated food every day and night

10 star breakfast since they have a great selection of bread, eggs, cheese, meat, milk, sweets, fruits and

if i could change something it would be the pool temps and some games and entertainment for the kids

time - very clean place - our towels and sheets were changed very often - plenty of options at breakfast and dinner - very kind and smiling staff, excepting a recepcionist called nora who

nice balcony with view of teide. they were very helpful in allowing me an early check in.

clean lifeguard on all day the food was amazing and fresh friendly staff good gym equipment

nice staff clean rooms well equiped gym fresh and varied food daily

great breakfast with lot variety of food, everything perfect with our stay.

cleanliness, friendliness of all the staff, rich and varied breakfast, swimming pool and gym beautiful, very large common areas, bright, functional apartments with the minimum necessary to

in general very quiet place, breakfast was really tasty and fresh

the pool is rather large for real swimming

great location. roomy and great views. breakfast was great. garden and pool were lovely

i had quiet nights of sleep, a beautiful view, good swimming pool time, all the staff was super friendly everywhere i went and very accommodating

breakfast was nice

in november, the pool a bit cold, so to be expected...

we was able to enjoy the time in the gym when our son was in beat hands

there were 3 outdoor pools and a breathtaking sea view both from the pool area and our room, and also from the

nice swimming pool and 10 min walking to puerto de la cruz, where you can find restaurants and beaches

in a quiet place not in the center of the city with a great view to the ocean great pools, mini golf, garden, very nice and lovely atmosphere hotel resturant is very nice with pretty much variety

the rooms are simple but really comfortable, the pool area is nice and the bar really good during lunch and evening

good breakfast and perfect atmosphere

good breakfast

ease ot access, communication, breakfast, cleanliness. great setting.

nice canarian house, renovated, tranquil, great breakfast

location, very clean facilities, breakfast included, very welcoming and warmhearted host

wifi signal did not reach to our room

parking close by is complicated so don t expect it to be easy, but there are options

parking was available free nearby

good location, parking is close to the hotel

maybe just one thing, i thought the hotel had a parking space but it hasn't

little pool area was nice to sit out in the sun

noticed that we were using our laptop outside our room and asked if there was some issue with wifi in the room

very convenient being a short drive to both the airport and the teide national park, with free parking on the street outside

here was easy - near teide national park - from here you can go directly to paisaje lunar - parking was easy - nice rural peacful village, away from the massive tourism - nicely

rooms are clean, breakfast was delicious, after the hike we could relax at the outdoor swimming pool

the spa and gym are part of the package and are a very nice treat

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing the nights are so silent, and the sunrise is so picturesque

fantastic views, spa, great breakfast

the breakfast was lovely - plenty of choice and dishes freshly cooked to order

little bar in the lounge where you could enjoy an after-dinner drink would have completed the evening

but it’s possible, just be careful :) equipment in the kitchen was ok (there was coffe machine for capsules and also for the filtered coffee) there was

there is an equipped kitchen if you want to use it

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

lovely hotel with open air pool and beautiful gardens, really good breakfasts

we arrived late and left early, so we didn’t have a chance to use the swimming pool or try the breakfast

breakfast would have been better for me, because of early programmes

great eco breakfast with local products and helpful staff

the breakfast was amazing, lots of different types of food, some of them are homemade.

parking was also easy on the road outside the hotel, we could always find a space

the owner went out of his way to create a parking space for our motorcycles close to the hotel

parking can be a challenge as in centre of village and so not much close by

breakfast more than adequate hint: order a paella in advance (seafood/mixed) you will certainly not (-)breakfast was a tad stingy and threadbare -- but frankly for the money i can't really complain or (+) the dinner was good and breakfast big and delicious (+)real feel of tenerife away from the big resorts, staff are lovely, owner very friendly, excellent breakfast, if you want a cosy local small hotel its a great (+)nice owner, outstanding breakfast and best cafe con leche (+)good breakfast. very nice staff. (+) food was also very good - our deal included evening meal and breakfast (+) breakfast was included and was fantastic (+)in a very nice location a vullage you must see. good restaurant and ampull breakfast comfy bed (+)breakfast was very good with plenty to choose from

easy to get a parking spot at the street

convenient location good breakfast

the views the location the food the sea not many kids

breakfast included in the price was exceptional

great breakfast, comfy beds and spotlessy clean

nice room. great breakfast! on the sea.

being with 3 small kids we had at least one

overall, it's great property especially good space for kids to run around

parking and breakfast buffet

good selection at breakfast

wifi could be a bit hit and miss but generally worked fine and i'm really nitpicking here for

stuff was helpfull, they have private parking

the kitchen has all needed equipments and induction stove top that is pure luxury

y by day) car parking very close by, well equipped apartment, comfortable, well stocked kitchen

apartment has equipped kitchen, that is nice

gym / fitness room was not inviting and very poorly equipped

the hotel offers a lot of services like restaurants, gym and a rooftop

gym is a joke and difficult to access

they are working on the gym and terrace so in the future it will be surely a place to return to

location, clean, spacious, modern rooms, good cocktail bar on the roof, friendly staff, made our stay memorable for a special celebratory weekend

rked from the room)

the free wifi did not work in the room.

wifi barely worked inside the room

was no wifi in my room as the signal simply didn't reach the 4th floor

the wifi only worked if i sat right next to the door using a chair that was not quite comfortable

roof top bar is a must visit

location excellent,staff very helpful didn’t do breakfast, rooftop bar an added bonus

is not run by the hotel but mojito at the bar was not good

5 star service roif top bar added bonus

there was a fitness room

great stuff, rich breakfast and amazing roof pool

good lobby, nice bar area at the top

the pool on top-roof could hahve been heated.

the hotel’s restaurant is michelin star quality and the infinity pool and rooftop bar are top-notch

rooftop bar service was unfortunately not good

this hotel, very central location, clean rooms, great wifi, great breakfast, friendly staff

central location, free wifi.

wifi is bad, slow and frequently disconnects

wifi very unreliable. we had to sign in every ten minutes.

good free wifi