kids enjoyed the pool

this room had an ensuite kitchen, but the full size fridge was in the bedroom

wifi worked well

parking is to small and never able to get parking close to our room

linens were fresh, no smoke smell, room was well stocked of items in the kitchen.

easy parking and access to where i needed to go

it's called a motel i expected an outside door for access in and out from the room, with having a pet that's a

is no dedicated restaurant, and breakfast is served in the hotel lobby

the breakfast is just a granola bar or a cup of yogurt, so just be ready for that

it's just a granola bar or cup of yogurt

breakfast was awful. the bar, the bar food and the bar staff were awesome.

breakfast was excellent, room was great, got a good night sleep

great experience overall! nice property, nice pool, cvi restaurant was very pleasant

the pool was nice.

a bit expensive, not enough parking because of an event

nice to have small fridge plus full kitchen at our disposal

extremely well equipped from the full kitchen, to the music room, to the laundry room, to the pool table and

kitchen was stocked with everything a person could want for breakfast

from every window, the spaciousness and comfort of both our room and the shared sitting areas and kitchen, and

extremely well equipped from the full kitchen, to the music room, to the laundry room, to the pool table and

- dog hair from previous pet customers; 6 empty beer cans under bed; hadn't been vacuumed under bed in a long

it would be great to see a breakfast bar and swimming pool

bad wifi connection

good size bathroom but the door wasn't closing easily parking direct in front of the room

lots of parking

also the parking is very easy to miss if you don't know where to look

the kitchenette was well equiped although missing some utensils like a cheese grater, a spatula for my

we had a suite with two rooms and a kitchen

pet friendly

parking was a little difficult with a truck/dually truck

they assisted us with an early check in, arranged dinner and even drove us to the airport for an early flight

included in the room rate: a great spacious room, courtesy bus to the ferries/airport, swimming pool and gym,

rooms are clean and comfortable. good wifi

the hotel even got a gym and pool

i liked the mini-kitchen with fridge, microwave and sink with a good sized counter

close to several kind of shops and small kitchen in the room

good access for parking

stayed with my mom: we loved the tranquility, relaxing at the pool and jacuzzi

there were 4 parking spaces for guests to use and a beautifully paved driveway from the main road, which was

breakfast ( love mark s new hash browns ), spotlessly clean, super comfortable beds and free parking

breakfast was very slow after they told us 8am parking was not good

hot breakfast was lovely and the staff cheery and chatty, i love that!

the hotel manager was wonderful and the owner happened to stop by when we were having a lovely breakfast

great location. beautiful rooms. enjoyed a good breakfast.

fresh fruit and frittata for breakfast

included breakfast was very good considering covid restrictions

a handicapped bar in the shower!

wasn't no room service available

we got a cheerful response to our late check out request

laundry room on each floor

a good size room with kitchen area, ideal if you don't want to keep eating out

lastly, the little fireplace was a nice touch

kitchen, jaccuzzi, fireplace & balcony with ocean view

being so close to the ocean made for an enjoyable first time ocean experience for the kids

beautiful waterfront balcony room,...with kitchenette and very comfortable bed and linens.

yet nice breakfast options, proximity to waterfront walkway which was beautiful and proximity to ferry

friendly staff , great breakfast and super location

grandkids loved the pool

pet fee a little high, breakfast due to covid pre-packed would prefer fresh

there were no towels at the pool because it was so busy. otherwise no complaints.

9am but when we arrived at 10 after 9, the staff member at the kitchen ensured we had access to everything that

great staff , bar and excellent restaurant

view from room patio, outdoor pool with bar service, on-site pub with outdoor deck, kayak and paddleboard rentals

enjoyed the lovely view of the bay from the balcony, gas fireplace was fun

spending an extra night would have given us more time to enjoy the pool and spa facilities

- 5-star food and drink at the bar - free parking

there is a excellent place for stay with your pet

everything there is laundry machines you can use to do laundry well there and price is cheap new very clean

the room was spacious and clean. the beds were comfortable. the kitchen suited our travel needs.

bathroom and kitchen were good

rooms face a green space which are in a more pleasant location than those just facing the parking

spacious, quiet, open. good kitchen, bath.

how pet friendly it was, amazing staff and extremely accommodating for our needs

wifi did not work

nice room with access to patio, fireplace and kitchen

i brought my own pet towels, covers for all furniture in case puppy should jump on anything, and he had his

clean, nice facility. pool area was great, but kids not very welcome there

bedding rooms were comfy golf course was spectacular

you walk out and you have a kitchen and dining area

bar staff and waitress were professional and recommended items on the menu

beautiful property in nature, excellent restaurant and service and fabulous spa facilities

in the victoria area would highly suggest you do the buffet breakfast down in the metropolitan bar and grill

room service was thorough

complimentary coffee and tea in lobby pool , gym government employee

kitchen good

pool and gym you can enjoy too

the guy then gave me keycard and explained about restaurant hour, parking and pool things paras did not bother

good stay, bar was nice to have

there was no free breakfast which would have been nice.

no safety grab bar next to the bath tub; a used bath towel was hanging behind the door; dust bunnies on the

the pool was clean and lovely. pet friendly

allowed pets

the room was spacious. clean and comfortable. kids enjoyed indoor pool.

the kids loved the stay

breakfast was fine. kids liked pancakes

3rd day they still didn’t take their gloves and didn’t make our kids bed like new

my needs are checked including cleanliness, good wifi & cable tv and a wonderful kitchenette

parking was a bit of a challenge. didn't know there was an extra parking lot off to the side.

the pool, bar next door, bus service to down town.

we love everything, big room, kitchen area, two big tvs, quiet at night, a lots of parking lot

pool, suite with kitchen and two tvs.

i stayed in a kitchenette room, and it was surprisingly well equipped, making it easy to prepare simple meals

the wifi and tv were terrible

i liked the laundry facilities and the gym as well as the coffee machine in the lobby

room was furnished with kitchen essentials

friendly staff nice coffee service comfortable beds free and ample parking very pet

the lounge/games room was open til 10pm, and while we didn't use the room, it's a great option if kids want to

parking area out front needs a re surface badly

staff, spacious & super clean room, best bed i have ever slept on, excellent common/game/tv/breakfast room,

there is an ev charger

my kids said it smelled like the cabin

transportation is not convenient if you have limited mobility, or need to drag along kids or lots of luggage

the staff was super nice and the spa was a great plus! room was clean and location was good.

great staff . life music gym pool. walking distance from downtown 35 minute walking.

clean room and pool accommodation was great for my child

preferred to pay a single pet charge, not x3 because we had 3 small dogs

the staff was very friendly, it was good to have a pet-friendly hotel

kitchen, separate bedroom & groovy decor

the room has kitchen supplies so you ll save money if you cook your own meal

great wifi connection

friendly staff, unconventional style,very convenient with kitchenette

the wifi was terrible. it was slow and kept crashing.

very good all round except for the wifi

parking was tight and a bit confusing .

wifi speed ok but not too fast

parking can be tricky

wifi connection didn't work

beautiful decor with pretty gardens and a spa if you liked nestled in the grounds

it's right in downtown victoria. price is good and kitchen is big and has everything you need

very big bed and nice pillows internet computer in reception + wifi vending machines and coffee maker in

comfortable bed and very clean, friendly and helpful reception, free parking

plugging in electronic equipment (plugs in the base of all the desk and bedside lamps) and the wifi was quite

internet options should have enthernet connection not just wifi

our bathroom and kitchen areas were very clean and functional, they could use a bit of brightening up or updating

the wifi was cut off on the morning we were leaving which was very inconvenient for our onward travel

price, cleanliness, fully equipped kitchen, comfortable beds. great customer service too.

there was no christmas decor, and i had booked there with my kids for a christmas parade get away

in those bags on floor…lol… had to move them to somewhere high so he can’t reach them) kids upstair were

we definitely appreciated the ev charging available

location, spacious rooms, well equipped kitchen.

is no easy access to check in without parking on the street and walking through a bike lane of aggressive bike

and spacious room (full kitchen and living room)with an spectacular view of the harbour

wifi doesn't really work well while we were there, and the parking lot was a lot smaller than what

pet policy fee could have been clearer ($50/pet) and it took some time to get bowls for my dog

huuge room. great coffee and cookies! two sitting areas and kitchenette.

there were lots of empty kitchen cabinets and drawers, but no dressers. seemed odd.

bonus its pet friendly so bring your fur babies (they left her a bowl and tasty

the staff were very friendly and accommodating, particularly when we requested an early check in to attend a

pet (2 dogs) friendly hotel

were very accommodating and just overall wonderful from checking in, room service, to our pool reservations

room service food very expensive .

no hot tub and pool is chilly

were very accommodating and just overall wonderful from checking in, room service, to our pool reservations

this was a pet friendly hotel and although we did not have a pet with us it was great to see so many fury

first time in my life that we ordered room service

the pool and hot tub were great fun for myself and 2 kids.

not like the bonus bar of options on the toilet and the seat was small and uncomfortable

the mineral pool

gym pass was great

suite's kitchen had a recycling bin and a garbage bin but no composting bin

we were traveling with an eight years old, so it was important that the room had good kitchen

and neat room, friendly staff, fast and reliable wifi, useful business centre among others

loved having a full kitchen

cool to have a real fireplace in our room jet bathtub funky and old fashioned amazing location very quiet polite

unfortnately in the evening the downstairs bar and surrounding

a city hotel with a real wood burning fireplace and water view

the suite had a working fireplace

wood burning fireplace in room

we got our drinks and breakfast too

really enjoyed the communal kitchen and community vibe

as a mother with 2 kids backpacking arriving at midnight this was not a safe location

they also had an inexpensive laundry, spare lockers if you were staying in a dorm room and bicycle storage

kids felt safe

they even hide an easter bunny surprise for our kids

the tiered breakfast included in the price was amazing, and varied each day

experience, from the decor of the rooms, to the way the staff is dressed according to the era, to breakfast

loved the champagne and cookies at check in. the breakfast was wonderful

it was decorated for christmas with christmas music playing, fireplace going

room was lovely, we couldn't believe how warm the welcome for ourselves and our pet

breakfast, laundry service, staff

wifi is spotty

amazingly comfortable bed, good wifi, comfy seating in the room

super spacious, really comfortable, it even had a kitchen (although we didn't have time to use it), the bed

key tourist sites), safe underground parking, nice little kitchen, very quiet, up-to-date, good wifi

these 5 moms could have stayed home to be woken up by our kids- we were on a weekend girls trip, little get

only weak point (and very small) is the laundry situation - you have to use a set of two coin-op machines

having a pool and a gym would have made it that much better

i used the gym once, which is small but perfectly adequate

under cupboard light in kitchen wasn't working, missing a short fluorescent tube, reported

loved the fact it had a kitchen with microwave

had to share with laundry carts

it had a pool to rejuvenate after sightseeing and a great bar for people watching after the sun set

for an early check in but it was only provided if i agreed to change from king to queen room with no

friendly staff, pet friendly

the food was fabulous although not a lot of selection from room service however the courtyard cafe was an

the room very small. bathroom very tiny and lights didn't work and a lot of trouble with wifi

fantastic pool area, clean rooms, attentive and helpful staff and great location.

pet fee is $50 which seems too expensive

i called if i could do early check in, and the staff i spoke to was very nicely help me out

university kids partying late into the night

would like to have something like a shared kitchen or access to a microwave

university kids partying late into the night

toilet was leaking, large kitchen fan was very noisy.

spa and gym good

room service was cold and one order they forget a part of the meal, and utensils

the wifi is slow. wish we could have had breakfast on site.

the spa is quite small and in need for renovation.

lifts from the gym base level should go directly to the floor of room lobby, as the stairs take you through

loved that there was an onsite laundry that guest could use

could not use the breakfast because of the dress code, and the fact we had kids with us

dining room, balcony bar and lounge rooms all beautiful

location, great ambience, the room and bathroom were classy and everything worked perfectly, wifi excellent,

that i got that) i also liked that the location is downtown and only has 3 floorsud83eudd8b the gym is fantastic

attentive staff across the board, plush comfortable room, quality linens and toiletries, no pet fee and free ev

of room service

the expansive hotel was fun for my kids to explore

timings of facilities - gym 24 hours, and swimming pool opens at 5 am

spacious, comfortable standard rooms. bar area was relaxing and inviting.

breakfast is great option, and pet friendly building

always great, especially the breakfast!

laundry was a bonus

swimming pool was excellent for the kids. location enabled us to walk to most attractions

amazing free breakfast

gym was adequate, and not busy

expensive pet fees, as well as an extra $30 per night taxes plus parking

wifi speed was good and best part was walnut cookies

wifi was very fine

the have particularly good bar below with quality food and drinks

i think it was above the laundry or the air conditioning facility

our family had breakfast by room service at first for the convenience, and then the next day because yum

the wifi was good, i was able to watch streaming hd video

extra fees for parking and pet fee made the price a bit high

room was above the laundry room, neighbours slammed doors throughout the day and night.

thought maybe it would have been reasonable to be able to book the gym for an hour, as with the pool

no breakfast and the pool

gym was a little small.

the gym and pool

quiet,unexpected but super useful kitchenette with decent sized fridge that actually kept things cold as well

kids running up and down the hall at 9pm at night disrupting our quiet evening and waking my baby

on 2nd floor gym/pool was occurring but we were advised so didn t affect what we were doing

hotel says they have ev charging station, but they dont

rooms; friendly, helpful staff; pool and hot tub; close to ferry, shopping and tourist attractions; good tv

kids running up and down the hall at 9pm at night disrupting our quiet evening and waking my baby

there was a mini kitchen and it was fully stocked with dishes and microwave and coffee machine

the laundry facility

also solid food at red fish blue fish and the kids always like the old spaghetti factory

wifi was excellent

coin laundry.

just the parking too crowded

parking is street only

staff very welcoming, friendly and helpful, self checkin went smoothly - access to kitchen & laundry excellent

parking is always full in the evening.

breakfast, friendly helpful stuff, laundry possibilities and all of that in a stylish old house close to downtown

the wifi works very poorly

no elevator. weak wifi

free parking and wifi was an asset

reception staff went above and beyond to find me laundry services. breakfast was amazing.

wifi was not very reliable.

breakfast was delicious and varied, and homemade cookies were available 24/7

staff was attentive,breakfast was delicious, room was very comfortable,location is impeccable

breakfast was consistently excellent and the staff friendly and responsive

fell asleep listening to the sound of the waves and enjoyed the well-prepared breakfast and attentive service

i wrote to our hosts to let them know i wouldn t be joining the other guests for breakfast the following

we enjoyed having a mini kitchen!

room service is rather pricey, as the hotel puts a number of surcharges on the order that add up to

and one more small thing - at breakfast the avocado toast was served on toasted bread and not on normal bread

they are currently in the middle of a remodel of the spa but you really could not tell

the bathroom was modern and luxurious, the bed comfy, and the kitchen/living space was a huge bonus