great parking close to the door

parking was a little difficult with a truck/dually truck

easy check in and parking

on a noisy road (a/c helped drown it out) kitchen was very small

had advised of our check in time but had to pay a $10 extra fee for early check in

well-equipped gym and a small swimming pool with a waterslide which would be great fun for kids - a very nice

the breakfast. being pet friendly. may want to create a special path for dog walkers.

indoor pool is a hit for kids too

they also had a full size outdoor kitchen that patrons could use

kids loved the pool and the water slide

com posted that this location had both a washer and dryer for laundry

they advertised that wifi was available, we we never able to connect as the signal in our room was too weak

clean,pet friendly

- dog hair from previous pet customers; 6 empty beer cans under bed; hadn't been vacuumed under bed in a long

kitchen area is not very conducive for cooking

wifi speed wasn't very good

kitchen was a little under stocked with pots & pans

staff was super awesome, kids loved the pool!

pool, breakfast, attached ricky's was very convenient.

pool. rooms where clean and comfortable beds. great hotel for kids.

wifi is not good

separate bedroom, plus the bed in the main room the price was very reasonable, as was the pet fee fast food

very clean, bathroom with mold, now bug screens in windows, ac in one room only, laundry broken, coke machine

kitchenette

it was off the main drag with a fenced-in parking lot and it had a view of the water from the bedrooms - all

centrally located and parking in front of room

street and a great value with a lot of space, beautiful furnishings and well equipped in the kitchen

parking in front of the room was very convenient

and very good wifi connection

good reception, complimentary wifi and parking, bottled water, fridge and microwave, good coffee, great place

had a kitchen so it made it easy to bring food and heat up

underground parking and a staff needed to open the gym for me instead of just being able to use my key

the kitchen incl

one can control, walkable to downtown nanaimo in minutes, a breakfast/lunch restaurant off lobby, laundry service

other then that the gym room is a little under equipped, but its adequate

beautiful view. easy access to casino

there was a small, eerie-looking house that frightened my kids as it resembled a haunted

location and friendly staff bar & food staff were exceptional

large room - comfy bed - amazing location - friendly staff - incredible gym - nice pool and hot

great location and kids loved the pool

free wifi had a strong signal, bar fridge worked but was a bit noisy throughout the night

mussels in the lighthouse bar and grill were wonderful

surprised that gym was closed in peak season for upgrade - as was service elevator - hence no room service

we had drinks at the bar with recommendations by the staff

very friendly staff and very pet friendly right in the heart of old nanaimo

you also could have access to the laundry

what we like about the hotel is that it is near the casino, very convenient for us seniors :-) walking distance

nice bed, really comfy, great gym, location; near of everything.

room service (cleaning) skipped our room a few days in a row, despite asking several times to have

room service, no more coffee offered downstairs

i loved having the use of a nice big kitchen and having the laundry facility right there

great to have access to the kitchen and dining / sitting area with good tv

have no wifi at all, room is tinny and smells weird, the front desk guy seems very impatient , very bad

kitchen equipped, clean and enough space to store food

there are 24hrs laundry facility

that we could have pets!

was very friendly, she gave us an early check in and a late check out without issue

very accommodating to early check in and late check out.

close to ferry. also close to casino. very accommodating.

it is a pet friendly building but pets and their owners stay in rooms on the 1st floor, also quite nice to

the wifi keeps going off. but other than that good stay

kitchen

i enjoyed the kitchen had dishes and utensils to use

it says pet friendly and when i booked staying with a pet i had to pay the extra fee when i arrived, which

it was very clean. great shower and wifi. walking distance from the harbourfront walkway.

free parking, rooms are lovely with excellent bathroom facilities

and there was no soap dish (so it sat in the sink nor a place to put one's toiletry kids

in the room there was nice coffee, a refrigerator, microwave, kitchen sink, and some kitchen necessities

new microwave, fridge and kitchen counter and sink

turned out it was a family with kids

rooms, comfy bed, excellent kitchenette, relaxing window view, good wifi, decent tv, affordable rates, no weird

of the parking spaces outside were shorter than our vehicle (a 20' rv)

kitchen was great cable news channels was great free wifi close to both duke and departure ferries comfy beds

the wifi was great too

small parking area

wifi was really weak.

it was uncomfortably warm with only one small fan to cool the room. the wifi was patchy at best.

staff helpful in getting us hooked to wifi

parking was easy and plentiful

laundry facilities would be a positive amenity.

parking was a problem at arrival of 4pm

room was clean and wifi worked well.

for breakfast were poor

music to loud from bar are

breakfast was awful. the bar, the bar food and the bar staff were awesome.

com of this room showed a very nice room with kitchen etc

very safe for parking

great tv channel selection and fast wifi service

there are no-smoking signs everywhere and two picnic tables in the corners of the parking area to smoke at if

this room had an ensuite kitchen, but the full size fridge was in the bedroom

from every window, the spaciousness and comfort of both our room and the shared sitting areas and kitchen, and

full access to a beautiful kitchen, sports room and fireplace in our room for coziness

large well stocked kitchen available for use

nice to have small fridge plus full kitchen at our disposal

kitchen was stocked with everything a person could want for breakfast

great location great breakfast friendly personnel nice room with lot of space and nice beds

appreciated free wifi and the continental breakfast

someone is travelling with a pet it would be nice if they put the pet items (they tell you you get) in the room

great place if traveling with pets, great location

breakfast was delicious, lots of variety of quality food

the wifi

kitchen hood fan was full of grease

the breakfast is just a granola bar or a cup of yogurt, so just be ready for that

the grounds and parking lot needs to be cleaned up

is no dedicated restaurant, and breakfast is served in the hotel lobby

we did our laundry. the machines were like new and very clean

new and clean complimentary breakfast free wifi free parking nearby superstore

the included breakfast was also awesome

free breakfast was lovely

the breakfast was a tad disappointing, coffee was not the best but the service was impeccable.