joe and laura have built a slice of heaven, beautiful views, right on the water, great pool

loved having a kitchen with all the essentials

really loved that we had a small kitchen that provided all the basics so we could wake up slowly and enjoy our coffee watching the

marina that provides cleaning and laundry services, was just wonderful

the accommodation was very clean and the kitchen was fairly well equipped

breakfast was poor, and the prices of their food and drinks were outrageously high

breakfast was inconsistent - staff had different answers on different days.

i was able to get it in the restaurant in the casino

unfortunately, the pool was closed and our kids were really disappointed after a long car ride

the rooms were very clean and spacious, and the secure parking gave us peace of mind

the owners are fantastic! the facilities were great and there's even a pool!

cheap place to stay, very friendly and helpful staff, nice pool area, shower had hot water.

dirty, unkept, filthy swimming pool.

only bad part was that the pool wasn't in service

secure parking, a small swimming pool, nice yard and quiet location

property, loved the trees, vegetation, walkways, pool

breakfast homemade jam en fresh fruit

the place is beautiful the pool was at the perfect temperature

com lead me to believe all rooms were situated with entrances towards the pool

pool

good wifi and free parking

pictures though technically accurate of the room where deceptive in that pictures of kitchenettes and sitting rooms interspersed with room pictures led me to believe the rooms were not

the room was clean, the wifi i can say was working good

the pool was quiet relaxing ng a nice setting

be warned of small pool next ti steps of restaurant restaurant card terminal faulty.

the breakfast was great, and it was an added bonus to have use of the fridge

great breakfast

breakfast was lovely as well

the owner rene was thoughtful and kind, sephora made a delicious breakfast every day and israel kept the place spiffy

location, super friendly hosts, delicious breakfast in the morning, very cute and comfortable cabins

extremely nice and supportive host! quiet and peaceful environment. nice room and nice pool.

when it comes to breakfast, lunch or dinner, the team at the michelin star restaurant will be available with a host

you pay a lot for a room and it doesn t even include breakfast

we ate out 2/3 nights

min taxi each way to other restaurants) because between breakfast, lunch & dinner we had eaten everything available

also, including a basic breakfast in the room tariff would be much appreciated

pool broken, ac leaking, no hot water, dead insects in original room, lots of dogs, no restaurants

the pool and the surroundings.

the pool was a little dirty, and oddly enough we didn’t have a toilet seat in our bathroom

the pool isn’t working

we booked hotel because in the pic it showed it had a pool

food was unbelievable, we particularly loved the breakfast

had a facial at the spa and it was very disappointing

there are lots of activities on offer and the massages/spa was fabulous

food is amazing as well, breakfast is included with many savory and sweet options

staged instagram fotoshoot breakfast on the deck, hindering everybody else to enter the water), distracting the serenity of

food , drinks, pool , ambiance all superb and very

very poor privacy as well in the room over looking the pool where everybody can see you inside your room

the self-serve coffee station, the pool and the quality of the shampoo/soap in the rooms were great

we were told that the hotel was full during our stay and we always had the pool to ourselves, were well attended to, etc

our room #105, ground floor at waters edge, close to dining area, pool and waterfront seating

view from the pool

loved the pool area and being able to kayak on the lagoon

& front desk would always help call a taxi lovely food and beautiful drinks made by staff at the pool my favourite stay in

loungers around pool area and docks are v pleasant

the balcony was amazing with a private pool and hammock

road, we couldn t hear this from our room but you could hear it when trying to relax around the pool which was a shame if you re hoping for something a bit more tranquil

location is fantastic the sun decks the infinity pool the garden is magnificent

wonderful facilities to swim in their heated pool and in the lake

parking

case you would like to see the news etc), the pool was often full of leaves

the lagoon/pool area is really comfy and with a beautiful view

the bar next door was noisy playing loud music, although this fortunately didn't go on all night

great pier and bar area near the lake

small pool

there is also a cozy bar in the garden with cocktails, snacks, breakfast en lunch

small tiny bar outside

ly a 10 minute walk towards town) wifi only in the reception area but was terrible the location was great but would not stay here

breakfast was fresh and delicious!

no wifi in the room but the wifi from the reception reaches the terass of the room

breakfast was fantastic, went above my expectations.

also the advertisement didn t really tell you that the glamping tents are basically on the parking lot around 4 meters away from the road

there was a restaurant and bar with very nice food and drink

the next days the restaurant and bar just closed, probably because of not so nice weather

group was quite sick the day we checked in and the staff were kind enough to prepare the room for early check in so they could rest

the cocktails at the bar downstairs were amazing (try the tutti-frutti, it's sooo good)

there are two options for breakfast- one is free and one you have to pay for

breakfast is included and enjoyed in raiz, the hotel’s restaurant

view of sunrise over bacalar. great breakfast included. friendly service

the breakfast was good and the bar and sunbathing area overlooking the lagoon was beautiful

i have to mention one thing, i think it's a little shame that the included breakfast is a very simple (but well enough breakfast, nothing is wrong with it) and then they have

clean and big rooms and a nice pool

beautiful swimming pool. available kitchen and coffee. cozy rooms.

pool wasn’t full to where the water line didn’t reach clean out baskets

the pool was small but perfect for what we needed

and the water of the pool was cold

is a great fully stocked kitchen, but a microwave would have been a plus, but everything else was above expectations in the

comfortable beds and rooms, we loved having use of the kitchen

a shared kitchen with water to refill our water bottles was an added bonus

clean room, very comfortable bed, common terrace and spacious and well equipped kitchen

there is a common kitchen that you can use for cooking and has a big fridge

great value in bacalar, particularly as it has a pool.

the kids loved the pool and the pancakes

it gave us a clean bed to sleep in, a pool for the kids to play in, and walking distance to the water

nice pool, good breakfast, quiet area.

there was also a pool but we didn’t use it

manager, sylvia, was very helpful with early check in and connecting us with reasonable taxi to do a day trip to ruins

great food, pool, bar and service

at the pool, chill at the terrace

pool and bar area are really nice, such a great place to hang out and relax

the staff is very nice and breakfast very good

we are defenetely not usual “spa users” but as soon as we came in the patio we felt a great feeling