the free breakfast was four crossoints and some fruit for three people for four days and wasn't restocked

they say they offer breakfast, but only bananas and sugar cookies were provided

breakfast on line said good breakfast

breakfast was really basic, one banana and one apple, one croissant from industrial production (not

bed was uncomfortable and breakfast insufficient

a superb hotel great staff very well run & a great breakfast i'll stay here again

good breakfast, can only recommend

the breakfast was very simple: an omelet every day

nice pool area and breakfast was cool to have before starting your

we really enjoyed the nice and pretty pool area plus the sunrise paddle tour that we booked at the hotel

however, the view from the infinity pool was great

the pool and the view are amazing, the food was so good and the staff and management were super great

breakfast is a bit limited and the portions were not so big

we took the room with the private terrace and a little pool

wifi was very poor in our first room (we changed room and wifi was very good)

wifi didnt work at the beginning but then the owner gave me another login so it worked most of the

if you want cheap and basic this is it! did the job for the night. wifi was good.

ac and wifi work great

the hostal is very peaceful and quiet, spacious rooms, double bed with good wifi and air con

wifi dropped occasionally for a few minutes at a time during our stay, generally not a problem, but

we used the pool every single day and the spa was great as well

breakfast was included and really great every morning

we loved our room (the kids especially liked their upstairs room

wish the included breakfast had a bit more options ; especially for someone gluten free like me, as nothing was

the staff were lovely and helpful , there is good parking right outside , and it was good to have the balcony

hotel is also beautiful, well located, with a good shower, a comfortable bed, a really pleasant pool and one of

the wifi works great

friendly staff (especially the guy who welcomed us so lovely), excellent breakfast, comfortable areas at the

nice staff, good breakfast, comfortable and nicely furnished rooms and beautiful pool

breakfast delicious, chill environment

the parking can get tight lol

water pressure in the shower and water temperature both a bit low wifi can be a bit more stable

outside areas pool and rooftop great

hotel needs more parking space and loose gravel at the entrance needs to be addressed my husband and daughter

the pool wasn t cleaned once during our stay

the sewage in room 6 smell bad. wifi didnt really reach our room, it only worked ouside.

there are also dedicated parking spots on the street

the parking lot was actually part of the street and it didn't matter if we parked the car in the

the wifi was really good and there was no problem streaming netflix and doing a bit of work

good wifi

the water didnt work untill say 8-9 am.. pool water was not very clean

there was a cute bar area by the pool but i havent seen an employee there during my stay

i had a ground level room with a terrace/seating area viewing the pool area and it was very peaceful

kitchen was not equipped enough for cooking, no spatula for example, 2 frying pans but no pot for

poor wifi

breakfast is extra for 150$ for 1 meal, 1 fruit plate and there is open bar for coffee&fruit juice, it was very

wifi was spotty

very friendly and helpful staff the cats and dogs the garden with pool

the room is clean, the breakfast is good

the hotel is very beautiful and has a small pool which we didn't use but looked clean and nice

the location was great and the pool and bar area were so nice

the breakfast was amazing, and we also had dinner at the restaurant and loved it

location:5 on doit to everything: laguna, city center, beach ud83dude0dud83dude0d wifi perfect

spots (every couple of sun-beds are divided by a batch of flowers and greenery), great generous breakfast

they are still setting up the restaurant and bar so i m sure the experience will be even better in the next

location parking in front design

we had a car and parking was

the wifi didn't work in our room, so we had to go to the reception for signal

breakfast was good too

great breakfast buffet with a brilliant roof top terrace and pool for catching some afternoon sun

smallest hotel pool i ve ever seen :d looks totally different on the picture

the cute swimming pool and the view from the balcony

of town , but 5 min walk is a beach club (carmelita) which you pay 200mxn and you can enjoy the pool, lagoon

the rooms, the pool, everything is perfect

cute swimming pool

there is parking inside the property, your feel safe and comfortable

wifi did not work from room and even in lobby was inconsistent, staff were very apologetic but

wifi and comunal kitchen

no breakfast or pool access included

there is a parking inside for your car

the parking was fairly big

also the worst wifi we had in all mexico

nice pool to relax. good parking places, clean and helpful staff.

the fresh pool after a hot day of sightseeing was incredible.

staff, on-site restaurant with simple options but fair prices; adorable cat, great staff and parking on-site;

kitchen could have been better equipped but again, no biggie

the room was spacious and well-equipped. the kitchen was very useful.

pool cleaning can be improve

i loved the vibe of the hotel with the pool and the calm area .

there was no pots or pans in the kitchen

warm pool, nice view, good staff

the food was not that great and the breakfast buffet was really disappointing

thing is the pool area at the back seems a bit neglected and could do with a few touch ups

the included breakfast was simple and nice, but they served every day the same food

a little more variety in the breakfast options would have been nice

well -the hotel was super clean from both outside and inside -cozy hammocks outside -beautiful pools and outdoor

peaceful and quiet place -very cozy outdoor areas -wifi worked very well -air conditioning worked well -the

looked like the swimming pool never was cleaned, when we asked the told us that they put

great pool

was great and great swimming pool for the kids

location was perfect, and there was a clean pool on the property

nice and clean room with a good pool in the centre of towm. very friendly stuff.

has a pool but we had to wait for them to service it before we could swim

the wifi is not really functional

music from neighboring property at noon and in the evening at the pool from other guests on serveral days

the staff were great and very friendly hotel is bright and spacious and very clean parking is secure and

pool and bar area are really nice, such a great place to hang out and relax

so i decided, to book my stay here because it was pet friendly and the reviews, however i did not have the same

music all day till 10pm our room was next to laundry and kitchen clean up area noise till

stairs to the bed. no hot shower in rainy season. parking lot should be better.

husbad), the pool and common areas are absolutely gorgeous, the location is also wonderful, the wifi worked well

wifi was weak, and inconsistent

wifi only works at the reception of the hotel.

wifi worked poorly

good location not far from center private access to the lake parking hammocks and nice terrasse

i have pictures of everything -electricity went - wifi works only outside the room - shower head dirty - holes

the room was large and very comfortable and cleaned every day and the pool was fantastic after a hot day

garden with the pool, amazing beds and large rooms

a fantastic space with a balcony, pool, garden, incredibly comfortable bed, fridge and excellent wifi

place, awesome pool and room

it is a fantastic space with a balcony, pool, garden, incredibly comfortable bed, fridge and excellent wifi

breakfast was included and

the wifi didn't reach the room

the room was clean, shower good. wifi is ok parking available breakfast

wifi in the room needs a boost. it's slow.

breakfast was lovely

the view from the pool overlooking the lagoon was beautiful

the restaurant and bar are located right next to the entrance and the opposite en of the lot, after passing

tv wifi didn't work but notified the staff to get it corrected.

hotel, beautiful room, pool and view

the room service also didn't come at an extra cost so it was great to order breakfast to the room as

no wifi in the room, rather poor wifi at reception.

staff friendly & helpful. breakfasts delicious. wifi excellent in reception area, none in room.

poor wifi connection

the kids loved the pool and the pancakes

great value in bacalar, particularly as it has a pool.

parking space is limited

beds - hot water - clean - safe - location - hostfamily super friendly - tv - ac - good wifi - kitchen you can

great kitchen space with everything you need for budget cooking, and drinking water available

there is a common kitchen that you can use for cooking and has a big fridge

great wifi, air con, and bathroom facilities

8am already is late lol also wifi low key wasn t great in our

a minibar would be a valuable addition, specially because the bar closes at 5:30pm.

the breakfast was very simple nd internet is bad

really good wifi and working ac

wifi was fine, i had conference calls with no issues at all, shower was always perfect

the wifi isn't super reliable, but there several restaurants and cafes nearby for that

wifi working from time to time (maybe our room was too far from it)

good wifi was a bonus

the wifi was not connected to the internet

the beds were comfortable, 2 sinks, one in the room outside the bathroom, a nice shower, good wifi, soap included

slow wifi

the room comes with a/c and ceiling fan, refrigerator, towels, wifi, and tv

wifi was not working properly, bit far away from city center

fantastic stay couldn t fault it pool was awsome pods where amazing wifi was good

poor wifi, very unstable

wifi was bad, there was no water when we wanted to shower and the tubes are not made for people who

the a/c works wonderful in the units the pool is the perfect for a quick cool down and the bar is always so

the vibe of the place is also beautiful, the lights and music, amazing to swim in the pool

beautiful swimming pool. available kitchen and coffee. cozy rooms.

they have wifi

clean and big rooms and a nice pool

pool wasn t full to where the water line didn t reach clean out baskets

the wifi was trash and working remote was impossible we had to leave

a small bar would have been an easy fix

size of room, size of beds, number of pillows, multiple bathrooms, multiple tvs, bar and restaurant available

-wifi is good - you can use the pedalo and kayak

the first room only teased you with the signal of wifi

they have a good wifi setup offering a network throughout the entire location, but internet was down 2 days

very well maintained and spacious resort. a nice pool and a clean big room.

the only thing that stopped it being perfect was really poor wifi.

i had the large king suite with a kitchenette

small restaurant onsite and nice pool area

beautiful room and pool

the breakfast was good and the bar and sunbathing area overlooking the lagoon was beautiful

the bar closes early (6 pm) and not working in the evenings.

i have to mention one thing, i think it's a little shame that the included breakfast is a very simple (but well

had the feeling that the staff at the breakfast buffet and at the bar were not really happy, hope they are paid

nice breakfast but not varient enough

wifi signal was bad

it had wifi and was in bacalar

locks didnt work; very basic room; stated that i needed internet, wifi doesnt reach the room

the wifi only started working after the power outage when they flipped the fuse

there was a restaurant and bar with very nice food and drink

the lagoon) - very quiet and calm - the room was so huge - the bed was confortable - the swimming pool was

loved that there is plenty of parking

wifi was poor.

would be nice to have a bar in the property.

breakfast was fantastic, went above my expectations.

breakfast was amazing. the lagoon room was spectacular.

some cups/plates etc in villa would be helpful when you have a kitchenette

also the advertisement didn t really tell you that the glamping tents are basically on the parking lot around

location is fantastic the sun decks the infinity pool the garden is magnificent

wonderful facilities to swim in their heated pool and in the lake

a/c was excellent, and wifi is very reliable

and paddle, has a nice restaurant which serves great food, and the view on the lagoon from the pool and the

the lagoon/pool area is really comfy and with a beautiful view

there is also a cozy bar in the garden with cocktails, snacks, breakfast en lunch

also having breakfast and lunch on the balcony was a nice experience

easy parking

very simple breakfast but it was okay, and there is a complementary menu

rooms, very comfortable and with a eco friendly orientation, the open restaurant and bar are relaxing, pool is

property is beautiful with a very friendly staff. amazing breakfast of choice included.

jr suite is very comfortable, the pool area as well

wifi very weak

the breakfast is ok, the restaurant staff is very nice

nice pool