wifi

the cost was overpriced and limited parking

no wifi in the room. only worked near reception. location ok but bit far from the waterfront.

the wifi didn t work

good wifi

the gates for the parking area is closed early!

two wifi tickets were issued so only two devices were able to log into the network

parking goes by who reaches the parking lot first not by room

was friendly and went beyond the basics to help us figure out luggage storage, taxis, food and wifi - even though

wifi was very unreliable and there was no hot water at 9am

easter break there were a lot of children, which is fine, but some of them were very noisy in the pool

had a first floor room right next to the pool - it was lovely to go for a after dinner swim

didn’t like that the fact that you guys said no smoking and by the pool area smell high off weed

very responsive staff. great sense of personal security. pool area large yet intimate.

it’s always welcoming, rooms are spacious, nice pool and on site great restaurant

friendly staff, clean rooms, pet friendly accommodation

the pool was close,but that was okay..

wifi was sketchy

the room was clean and comfy, great ac, nice restaurant with room service.

parking avaiable nice clean room good wifi

ease parking

great location. hospitable ambience. safe parking.

needs better wifi signal

better wifi reception

the swimming pool is small

good location good parking at neighboring hotel

there are 2 car spots available in the hotel parking at first come, first serve

charming decor, lovely large modern room, almost silent ac, good wifi

were outdated and a bit rusty, tvs were old, no phone, no iron, no wake up call service, no room service as

view from room, pool, location, restaurant

beautiful ocean view and wonderful rooms and swimming pool

the beds were very comfortable, pool was nice

pool was right outside the door

breakfast is very poor

breakfast was great

pool

com lead me to believe all rooms were situated with entrances towards the pool

great place to stay if you have a pet

the pool was a little dirty, and oddly enough we didn’t have a toilet seat in our bathroom

the pool isn’t working

we booked hotel because in the pic it showed it had a pool

pool broken, ac leaking, no hot water, dead insects in original room, lots of dogs, no restaurants

the pool and the surroundings.

cheap place to stay, very friendly and helpful staff, nice pool area, shower had hot water.

only bad part was that the pool wasn't in service

dirty, unkept, filthy swimming pool.

the owners are fantastic! the facilities were great and there's even a pool!

secure parking, a small swimming pool, nice yard and quiet location

i especially liked the breakfast coupon and the casino

breakfast was poor, and the prices of their food and drinks were outrageously high

there is no complementary breakfast and the restaurant opens until 10 to serve breakfast

i was able to get it in the restaurant in the casino

they need to fumigate the pool area, mosquitos look like airplanes, and everyone get bitten several times, so

breakfast was limited.

had breakfast included in our reservations

the restaurant is meant to offer continental breakfast but they had nothing prepared including no coffee at

got the suite and bed full of ants, breakfast for free was 1/4 of a mug and 3 half cm slices of fruit plus tea

they dont give you towels for the swimming pool, the entrance is a bit tricky

no wifi, no amenities, small air conditioning to the size of the room and bed was full of ticks

no wifi, no amenities, small air conditioning to the size of the room and bed was full of ticks

small cottages, greatly accomodated with a pool

the pool was not maintained and the water was not clear

food , drinks, pool , ambiance all superb and very

the rooms were very comfortable with a queen bed a large shower, like new kitchen facilities, satelite tv, and

loved everything about the property:m; the cleanliness, proximity to the water, the pool, and most especially

beautiful bay view (make sure you catch at least one sunrise), friendly and helpful staff, pool was fantastic

really loved that we had a small kitchen that provided all the basics so we could wake up slowly and enjoy our

parking is free and it takes only 3min by car to shops or restaurants

everything was perfect: the breakfast, the restaurant, and the peaceful atmosphere

- mostly no wifi in the room

the architecture, grounds, huge beautiful cabins, pool, staff and bar were truly beautiful

very comfortable cabana , very good bed, good shower open , nice breakfast friendly staff

toilet paper, mosquito spray and other amenities were not restocked after cleaning our room - the breakfast is

the rooms, the beds, the breakfast, the location, the staff and even the other travelers (mostly) were wonderful

there are lots of activities on offer and the massages/spa was fabulous

staged instagram fotoshoot breakfast on the deck, hindering everybody else to enter the water), distracting

like breakfast opens shortly after 8am and free yoga was at 9am but you may need to rush to catch both

the bar and beach chairs are beautifully located at the lake, and we didn't miss a pool at all

breakfast was lovely as well

breakfast was also huge and delicious

cabins, great staff, lovely lake settings, delicious breakfast, and they offered a paid service to drive us to

good breakfast was also included, nice kitchen facilities and very friendly staff

the breakfast was great, and it was an added bonus to have use of the fridge

extremely nice and supportive host! quiet and peaceful environment. nice room and nice pool.

on the rooftop but it's completely bare and unlit except for the electric candles put out, giving parking garage

the pool area is beautiful but the soft lounge sofas sit in the water & so are mouldy

we ate out 2/3 nights (20 min taxi each way to other restaurants) because between breakfast, lunch & dinner we

during the day, the restaurant was lovely but it felt formal if you have just come up from the pool so it would

also, including a basic breakfast in the room tariff would be much appreciated

needs a alot of maintenance of the pool and outdoor spaces need a lot of updating

can tell that the hotel opened recently : the spa/ gym building is in construction (noise), the attention to

t have running water twice in 24h didn t have hot water for the jacuzzi on our first day pool wasn t

after five minutes of walking in our room our kids feet were black

the grounds by the pool area could have been a little cleaner.

very poor privacy as well in the room over looking the pool where everybody can see you inside your room

the wifi is horrible

spa next to restaurant (3 meters)

free parking inside gate

their restaurant was about a dozen tables under a shaded roof next to the spa

the bar & restaurant staff were very friendly and helpful and the food good (and reasonably priced)

a beautiful ponton and terrace to enjoy the voew, a swim or kayak on the laguna, a very friendly bar and

choice at bar was good although food was very average

the wifi is not stable

food & drinks at the bar / restaurant were great

poor breakfast, terrace was unusable because of the stage smell

quality was inconsistent and the staff didn t always come down to the pool/dock to refill drinks

the breakfast served every morning was delicious and the staff were wonderful

the pool is tiny but nice

the included breakfast in the price is very limited.

the private parking

breakfast was amazing. the lagoon room was spectacular.

also the advertisement didn t really tell you that the glamping tents are basically on the parking lot around

no wifi in the room but the wifi from the reception reaches the terass of the room

the room was on a parking space with a terrible shower, the smell was awful

the lagoon/pool area is really comfy and with a beautiful view

parking a bit limited outside the hotel, but a large secure parking opposite

the view of the lake across the heated infinity pool was unbeatable though

it is 9 min far from the city with car which is very practical and has a parking

a/c was excellent, and wifi is very reliable

wifi was non-existent tv didn't work food was terrible and service extremely slow

whether it was extra towels needed , or the use of a kettle , iron, extra bottled water, or laundry services

the pool wasn't functional.

they had free laundry

making improvements and expanding the facilities to include an on premise restaurant and swim up bar and larger

breakfast continental its really small you better add some avocado toast or other thi gs like that

that, the food at the place next door is truly amazing, some sort of food trucks stand - [ ] bad wifi connection

service at the bar and sunbeds is great as well

the bar next door was noisy playing loud music, although this fortunately didn't go on all night

parking was available on both sides of the street and had no trouble looking for parking

the wifi connection in the room is very bad, it works only on some position with very bad performance

service, no wifi

limited hours: 12:00pm-8:00pm the neighboring hotels on both sides (raiz & los aluxes) had great wifi, food and

the walls between this and the other guests rooms, as well as the kitchen, are paper thin

wifi signal was bad

beautiful location, kind staff and excellent free breakfast

the breakfast was good and the bar and sunbathing area overlooking the lagoon was beautiful

craft cocktails made by carlos at the bar should not be missed either

i have to mention one thing, i think it's a little shame that the included breakfast is a very simple (but well

breakfast is included and enjoyed in raiz, the hotel s restaurant

room and bathroom were very clean and beautiful, and the breakfast was prepared by the owner of the hotel and

jr suite is very comfortable, the pool area as well

nice pool

some wifi problems.. but fine

the traditional mexican breakfast options were also super yummy, and were included in our stay

a minibar would be a valuable addition, specially because the bar closes at 5:30pm.

the breakfast was very simple nd internet is bad

8am already is late lol also wifi low key wasn t great in our

there is a common kitchen that you can use for cooking and has a big fridge

parking was on the street but safe

we enjoyed the use of the kitchen and outdoor patio space to eat breakfast on

amazing wifi, ac, service and price. great location would 1000000% recommend

clean room, very comfortable bed, common terrace and spacious and well equipped kitchen

wifi was really unreliable, kept dropping out.

wifi was fine, i had conference calls with no issues at all, shower was always perfect

has all the comforts you need, hot shower, fridge, air con, plenty of street parking, secure building block

i paid less for a far superior twin room with a lake view, free water and fully equipped full kitchen just days

our room had small kitchen

free parking on the front is a bonus too

2) parking ud83dude12ud83dude12ud83dude12

the free breakfast is great

rated it a 7 only because the restaurant deserves it, honestly it deserve a 10 but the rooms and pet friendliness

extremely great breakfast

in the common area super easy and convenient off-street parking area right in front strong wifi signal in the

booking said it included breakfast but they no longer do that

loved that it was walking distance from 2 great restaurants (nao sushi for dinner and enamora for breakfast

room, very clean, with comfortable bed, good hot shower, and great wifi

wifi in the room needs a boost. it's slow.

they have wifi

pool wasn t full to where the water line didn t reach clean out baskets

clean and big rooms and a nice pool

the pool was small but perfect for what we needed

and the water of the pool was cold

no wifi in the room, rather poor wifi at reception.

poor wifi connection

staff friendly & helpful. breakfasts delicious. wifi excellent in reception area, none in room.

wifi was really bad and beside the man (the boss i think) the staff wasn't that nice

wifi was really bad

the wifi was not connected to the internet

the beds were comfortable, 2 sinks, one in the room outside the bathroom, a nice shower, good wifi, soap included

the room comes with a/c and ceiling fan, refrigerator, towels, wifi, and tv

slow wifi

wifi was a little slow and would cut out from time to time

music from neighboring property at noon and in the evening at the pool from other guests on serveral days

nice and clean room with a good pool in the centre of towm. very friendly stuff.

the wifi is not really functional

location was perfect, and there was a clean pool on the property

the pool is great, good size and clean