everyone was pleasant and friendly. great with kids and made it really relaxing.

hotel is minutes from the airport and they have a shuttle

wifi was kind of back and forth, sometimes it worked sometimes it didn't

bar staff very nice , room with lots of space and great

time there were a couple of conferences with lots of kids who were over zealous at times

was comfy, the common area/bar section with a skylight is very bright and peaceful and gym was super

i also had two kids with me, who cried and complained that they were freezing the entire shower because

i liked the shuttle to the airport, after a good,quiet night's sleep in an exceptionally clean room

not get waterfront rooms as reserved and we also did not get the adjoining room that was for the kidsud83dude

has a great view of sfo runway! has a clean safe bar area for food with a friendly staff.

the staff was amazing. our room was ready for early check in!

dinner was good and also accommodation with my pet

the pool is heated, my 2 kids enjoyed it so much.

the kids in the pool and jacuzzi

kids where excited to use the swimming pool

kids loved the pool. i loved the price and proximity to airport.

clean rooms and very nice pool area for the kids.

the restaurant staff is so friendly! the gym is excellent

was put off, as was other guest checking in early, to be met with a $20 extra fee for early check in

pool was a little too warm, and it would have been nice if there were some things for kids to use when at the

the hallway to the rooms smelled and the room smelled a bit like it maybe had had a pet living in it for a

awesome place close to air port, no free breakfast

the entrance and dogs can serve themselves), clean, modern, food available, large room, airport shuttle was

my kids liked the pool table and video games

very nice rooms with fridge and coffee machine, wifi free and fast, steps from airport.

better than what was on offer: a tiny yogurt, 1 small granola bar, and an apple the size of a golf ball

we travel with 3 young kids we have other expectations

comfortable, close to restaurants, happy staff, good wifi, breakfast and airport shuttle included

the staff was extremely nice and hospitable. free hot chocolate machine made my kids day

the staff was extremely nice and hospitable. free hot chocolate machine made my kids day

laundry inside the hotel helps us during our stay

thought the pool/juccuzi was not user friendly

the staff was great, michelle kahn was most helpful! breakfast was better than most!

outdated, no room service, no bar, gym is small.

nice pool and good breakfast buffet. room was clean and spacious.

an indoor pool would have been nice

gym was completely closed

the wifi could have been better

poor wifi

limited parking

the staff kyle allowed me to late check out at 2pm and very accomodating

the hotel has great food and offers room service

modern design and quality bedding, furniture, tv, wifi, lighting makes staying there very enjoyable

room service pizza was overly cheesy and dry

breakfast at the restaurant

the room was spacious and clean and kitchen was an added bonus for preparing meals for my toddler

it was also very nice to use the pet relief yard which my dog liked very much

had to pay for laundry and the dryer doesn t dry some of the clothes even after 45 minutes

weights in the gym were too small for the heavy lifters.

we had no idea it was going to have a full kitchen and the bed was very comfortable

location for what i needed, room was well designed and laundry was very inexpensive

free parking

there was plenty of parking close to our room, which was great

parking is too small

the parking was tight to say the least, but manageable

near sfo free parking near restaurants

a warm welcome on arrival. good car parking access. a quiet room

parking no kind of parking

wifi was good and there wasn't too much noise from the el camino real

parking is abit tricky but all good

location, staff, free parking, fridge

simple motel with basic necessities but current ( chargers available), clean and wifi

room had no safe, the parking lot was pretty full and i was lucky getting the last tiny spot

parking can be hard during the night, but i work graveyard shift, so it's okay

it seemed they had a parking lot attendant all night, but i can't swear to that

breakfast was okay, the kids liked the self-made warm waffles

wifi connection was terrible, calls were disconnecting every several minutes

breakfast could be better..

ice machine was broken, no laundry , no pool or spa

breakfast with make your own waffles was fun

and the breakfast selections

clean has laundry, also the jacuzzi was amazing

there wasn t any breakfast

one night stay before a flight and the la check in, breakfast and free shuttle made it very convenient

the breakfast was good.

great wifi, loads of parking and free shuttle to the airport

one laundry room on site

good hotel, clean and tidy rooms, wonderful location and shuttle service to airport.

very clean,, and they also have a heated pool awesome!!!

wifi is poor inside the room, you have to go outside the room to make a video call.

super easy location. digital keycard app was actually pretty slick. pet friendly.

i would have to reserve the shuttle

breakfast is self-served with tons of stuff to choose from

staff, breakfast,location,pet friendly.

very close to airport. (friendly and helpful) shuttle service. reception friendly.

shuttle cutoff at midnight :( so-so quality shampoo, etc.

was good, shuttle bus and front desk staff were very helpful and responsive to queries

breakfast great

is sparkling clean and it always smells clean the rooms have a cozy feeling to it they have a laundry facility

good location for the nextday flight. very good breakfast.the swimming pool is small .

great location, ample parking, clean

wifi was little slow but manageable and you can do your work

staff was friendly. no parking fees. easy access to stores, restaurants and freeways

day, my kids wanted to go to the pool but it was dirty

staffs, good breakfasts(pay), free parking, coffee machine in the room, and a good quality of amenities and

nothing to entertain kids

desk lady could be nicer to kids and more welcoming

it has a really nice laundry room and business center

the breakfast each morning was superb

kids appreciated the wide array of options waffles, fruit, yogurt, cereal, sausage, eggs, oatmeal

clean and super spacious, breakfast was good, location was nice

the room is very good, the wifi was working all the time, and the room was very clean.

very clean. room was great and breakfast was good too.

value for money with large clean rooms, good gym, breakfast with lots of options and a good location right near

also i didn t like they had not enough chairs in the breakfast lobby, people who still stayed in line, already

having an indoor pool, the water were pretty cold and our kids did not enjoy staying in it much

there was no paper towels in the kitchen

not much- my family (and pet!) and i were comfortable!

it made a difference as we have large kids who can't share a full

we very much appreciated the late check out and that the property is within walking distance to a few restaurants

great rooms and super clean, nice place . free shuttle to airport was nice

beds are comfortable and there is an inside pool and gym

loved that a gym and laundry mat was available

great staff! they have a laundry room, 2 rooms for gym (1 cardio and the other weights)

no breakfast included.

was told there was a free airport shuttle and i made a reservation for a pick up

i love the colorful pool and how it is kept at a good temperature ud83cudf21 ud83dudc4c

for three days & nights people's kids were jumping & doing gymnastics in the room, very noisy til they left

laundry was 3$ per wash which is too expensive

paid laundry, plumber woke up us at 7 am to check water temperature in the room

soft bed, free snacks, free parking

they have the parking ground that you can use

very close to restaurants, groceries, banks, and laundry mat

the parking area is a little steaper.

poor parking

it was accommodating to my needs. i was able to make meals with the kitchenette.

of parking do to commercial/ construction vehicles and trailers taking up multiple (prime parking

free parking, room service every two or three days

laundry room, tv

parking is bad, always overfilled after 10pm, sometimes can't even park on property.

fairly sound-proof rooms, nice and warm, window opened, and laundry easily accessible

room service for 3 of 6 nights, therefore cockroaches coming in, no fresh towels, reception no help

wifi was mostly solid, although occasionally it was slow and unsteady

wifi was sporadic in my room

close proximity of parking to room door.

relax, binge watch my shows peace and quiet i feel safe coming to this hotel alone friendly staff bar always

no information in room like pool hours or what is avail in restaurant or if they have room service

i also ordered room service on last day,i wanted soft scrambled eggs,which was not communication to the chef

comfortable rooms and great amenities (swimming pool, bar, restaurant, espresso bar with seating or grab'n' go

comfortable rooms and great amenities (swimming pool, bar, restaurant, espresso bar with seating or grab'n' go

bar service really nice everyone if very sweet front desk, maintenance, manager mark

not pet friendly

the price was amazing all except the pet fee

breakfast was awful, no pet area.

how to get there, where the elevators were located, what time breakfast was and where, where the laundry room

we were unable to access the streaming channels even with the wifi

my kids loved that it was walking distance to the beach

we loved it and want to bring out kids next time

the gym area could be utilized for more space, a lounge, bar, etc

my kids loved that it was walking distance to the beach

there was a bar with food across the street

the wifi needs some improvement.

allowed early check in at no extra cost gave us a free upgrade to a fabulous room

would be great if you had a laundry facility and a continental breakfast within the hotel premises

always appreciate free parking and wifi

the breakfast was awesome. staff were helpful!

staff, heated pool, room & breakfast

location, quiet, agents, room and of course the breakfast!

pool which was advertised as open was under renovation

the breakfast very very good - i always stay here when i come to san carlos

room accommodations, especially w/ neat kitchenette, very comfortable & reasonably well-appointed

the kitchenette would be particularly helpful if you were staying multiple days

delayed check-in later in the day, the kitchenette was not worth the additional costs.

i made it in my room with the kitchenette. it was not something the hotel provided.

i couldnt get a room w/ kitchen

a comfortable motel beds and bathroom really ok with free good quality soap etc free wifi flatscreen tv 2 free

wifi is very unreliable

wifi was terrible from our room

very-very slow wifi.

have to connect to the wifi every now and then

free parking

when i asked about wifi i received a troubling reply,

in parking lots a little tight for my big lifted excursion but other than that just fine

breakfast towels changed daily free parking always available manager manish always helpful

convenient location for my activities at lake merced golf club

was surprised there was no included breakfast as was advertised; wasn't until arrival that i was notified the

the parking lot was very well lit also

it s a building with a parking lot - making it a motel, not an inn as the name suggests

the parking was adequate

it was quiet and peaceful continental breakfast was great

breakfast was standard - eggs, bread/bagels, yogurt, fresh fruit

due to covid restrictions, the breakfast buffet isn t there, but they give you a brown bag breakfast to take

weak wifi

the fitness room had just two machines

clean, lots of parking, friendly check-in, comfortable bed