the wifi is super fast and unlimited and the rooms are spacious for 1 person

location, staff, free parking, fridge

the parking was convenient, the room was clean, and check in was available 24/7

room had no safe, the parking lot was pretty full and i was lucky getting the last tiny spot

only the parking not enough space.

the bed & wifi

wifi

a warm welcome on arrival. good car parking access. a quiet room

parking is abit tricky but all good

the parking

the tv was large and newer, but the wifi was slow - even watching a movie on the hotel s own tv, it paused

breakfast was okay, the kids liked the self-made warm waffles

the staff was super friendly the location is great and the breakfast is wonderful

gym only had 2 machines which was disappointing and the room was small

wifi was disconnected continuously

there wasn t any breakfast

i did miss having a hot breakfast

and the breakfast selections

the gym could have had more equipment.

we would appreciate to be noticed to the whirl pool and hot breakfast not available due to covid

for the price, i was very happy with my room, the tv, and the small pool

one laundry room on site

free shuttle to and from the airport, very cheap, free parking, laundry available

very clean,, and they also have a heated pool awesome!!!

was assisted fully,i used free wifi to do many things assisted by staff, used free shuttle, clean place,i love

be more flexible on late check out

room was clean an excellent room service was really nice

i was of the impression there was a bar and restaurant. it's next door.

the pool was not heated like advertised so the kids froze but they still had fun.

really enjoyed my stay here with my kids for 5 days, the location was amazing close to many restaurants and

close to airport . direct access by airtrain. great gym. functional market to get healthy foods

pet friendly too

was great - the food options weren t the most extravagant for room service but still enjoyed

linda lu who served us breakfast was unbelievable professional and friendly. she was great!

great view! good service! happy smile! all is perfect for my kids! they are all exciting!

not serviced as well as we are used to seems only one person refilling with over 50+ guests and kids to feed

it was tho cold to enjoy the pool

note, there were a lot of kids running around and staying at the motel

the gym facilities were clean and organized with great workout options

big clean room, excellent continental breakfast, nice facilities (eg gym and pool), plenty of parking, felt safe

complimentary shuttle the breakfast was good enough, coffee, bagels, yogurt, fruit, etc i loved the wood floor

small breakfast, no wifi in lobby

good late check out

laundry really expensive to do on site

there is not wifi, the breakfast not include egg and sausage

laundry for guests per floor! fitness facilities and overall room

desk lady could be nicer to kids and more welcoming

just one, our wifi didn t work.

kids appreciated the wide array of options waffles, fruit, yogurt, cereal, sausage, eggs, oatmeal

breakfast & cold water at front desk

in the room: kitchen with a large refrigerator and microwave, cool picture with a dna molecule, many lamps (8

clean hotel, and good location. excelent wifi.

kind staff. very helpful. clean rooms well equipped kitchen nice hot breakfast.

were very welcoming good gym and it was open early which was great

also i didn t like they had not enough chairs in the breakfast lobby, people who still stayed in line, already

breakfast was the low point, as it was just a sparse offering of selection.

best breakfast ever and we have stayed in many hotels worldwide

bed very comfortable. accommodated my early check in request.

small but clean gym area

beds were comfortable, staff was great, and we enjoyed the breakfast as well

the room was great, except for the wifi issues, and the staff were friendly and helpful.

didn't ask for any room cleaning service first day, but got charged $25 pet cleaning both days

an early check in (only 15 min after i booked the room), nice staff, good location- 5 min from the

very good wifi and super clean

it was difficult getting to because of the odd street layout and parking spaces were super tight, so many people

pool table, pool and gym

the other thing to be aware of are additional charges for traveling with your pet and high city hotel tax

to airport shuttle service clean nice front lobby all amenities laundry pool fitness room walk to stores and

my kids liked the pool table and video games

wifi instructions didn't work and had to get front desk to help me get logged into the wifi.

proximity to airport restaurant pool and gym

airport shuttle, nice room .

loved the real gym: great updated equipment (i

comfortable room and nice bathroom, good breakfast. pet friendly with grass to walk the dog.

heated pool

we could hear the neighbor and their kids playing and talking when we were trying to get some sleep

this was my favorite hotel bar far i have ever been to

the gym is better than a lot of the offerings from other local hotels

had to handle my own luggage which was not ideal as i have chronic back problems and the lack of room service

also got a complementary late check out

they charge $12 a day for parking, which isn’t that easy to find, and their advertised breakfast is quite

much to my surprise the attendant said they had no clean laundry in stock and would fulfill the linen request

facilities, such as gym, swimming pool and restaurant very limited breakfast, only one item to eat and one drink

our hallway to our room smelled like weed, our tv would hardly work, kids running around upstairs mainly at

small kitchenette inside the room would be ideal

loved that it had a kitchen very handy when your staying with children

i was surprised it had a kitchenette

loved the fireplace outside, a pool, putting golf green

it's a little bit far away from the bar station but there's a shuttle.

hotel staff is so kindness! the shuttle service from the hotel to the airport was good.

problem with booking, i booked 2 queen beds as travelling with 2 kids and was initially allocated 1 king

was comfy, the common area/bar section with a skylight is very bright and peaceful and gym was super

very clean, modern hotel with a nice gym. close to the airport which is why we had chosen it.

room was clean, bed very comfortable, bathroom with walk-in shower, bar area with sitting at bar or numerous

kids had a lot fun just watching airplane landing and taking off

was a pool party with expletive music and adults consuming a lot of alcohol at the pool and i did not

pet friendly status should be more honest

great resturants a block away or if you not wanting to leave the hotel has inside dinning and bar too plus free

loved the restaurant, gym area and proximity to the airport .

quiet and loved internal courtyard flexible early check in

several families with lots of kids. busy at breakfast

the gym was clean

my kids loved that it was walking distance to the beach

right next to a rockway beach and hiking trails, amazing view, very good breakfast, nice and clean liked everything

nice fresh and clean room, tasty breakfast with lots of choices (missing fruits & veggies though)

gym facilities, heated pool, secure car parking and waking to views of the pacific ocean

top notch seafood room service

wish there had been a safety grab bar in the bathtub/shower

wifi speed was decent

ocean view,ample parking friendly staff restaurant on the premises and privacy

location, free fast shuttle so i didn't have to wait long at the airport

we loved the pool. you could book a swimming pool for one family for an hour or two.

to a lower-floor room with a view of parking lot, along with very rushed instructions regarding wifi etc

pet's fee is a little high.

is no coin operated laundry ( i think there isn't one)

when i asked about wifi i received a troubling reply,

they are right by a bart station that goes right into the city, the parking is free and the staff was accommodating

wifi was good (35mb down, 15mb up)

breakfast towels changed daily free parking always available manager manish always helpful

convenient location for my activities at lake merced golf club

location. breakfast. nice rooms. friendly staff.

parking was easy

enjoyed breakfast, the server was friendly and professional

re pet friendly

breakfast was good

room not clean daily . refrigerator leaking . wifi weak signal . not worth for the daily rate .

hasn t fork or container to heat the food at the kitchen

delayed check-in later in the day, the kitchenette was not worth the additional costs.

was a kitchen with a stove and microwave but there was no cutlery or plates; even plastic/paper stuff

the wifi stopped working.

the outdoor was not warm and full of leaves and the spa didn t seem to work

everyone was very kind and the breakfast was grand

the breakfast was great and had an early check in only because one room was ready

the wifi was fast, and the room clean and comfortable with drapes that made the room very dark in the

cleanness, staff, breakfast, gym

parking was tricky

there was plenty of parking close to our room, which was great

location for what i needed, room was well designed and laundry was very inexpensive

tight parking

the tv & wifi& ac & heater worked very well

our first visit, on a sunny afternoon, there was no parking in either lot and many people waiting to park, but

non working fireplace. very little hot water. no bath.

people above us had noisy little kids who ran around constantly but that was not the hotel s

parking a little difficult, but ok.

there is parking right in front of the hotel

easy check in - check out process and best thing is the free parking, you can park anywhere

the swimming pool is not so big and the area near the pool is so tight.

the pool area was easy to access and fun to use

wifi sometimes not good

wifi ok plugs in room didn t work front desk not friendly pillows were awful

internet wifi was very slow. i could not work from the room.

and the breakfast was wonderful

lovely jacuzzi and adequate gym

gym is a shoebox with only two machines and the one treadmill clanged so loudly it was hard to

breakfast area was too tight for the crowd.

wifi, easy check in, awesome location, walking distance from everything in the castro

wifi was stable

breakfast was nice with pastries, bagels, fruit, cereal, juice, milk, yogurt, etc

there is great coffee and a wonderful breakfast - i had to miss the happy hour but i'll be back for sure

magical loved the location and breakfast

breakfast was great

walking distance to stores and restaurants it was nice to have a place to relax in front of the fireplace

stayed with 2 kids in a villa which was very comfortable

the spa is lovely

location, gorgeous hotel and rooms, amazing facilities onsite - a small mall, a huge playroom (my kids new

the lobby was such a cozy place to relax by sitting in front of the beautiful fireplace

quiet, staff very friendly and helpful, was able to store my bike inside, good wifi, convenient location in the

wifi connection was a bit up and down and didn't always work and no satellite connection for the tv

good wifi

stable wifi

couldn t connect wifi in the morning

clean super comfortable loved the amenities ocean view was to die for friendly staff private parking

plenty of private parking for hotel guests

if you get there early enough parking probably isn t that bad

the wifi was out, but we didn't really need it so that was okay

location- ocean right in front. easy access to walking/ biking parking for guests

great owner and staff, great location, great breakfast.

the parking lot was very well lit also

longer than typical breakfast hours a nice plus for those of us who sleep in a bit

the parking was adequate

plenty of parking and the breakfast coffee and treats were very nice

beautiful location, kind and genuine staff, good happy hour and breakfast, free parking

very convenient parking

staff, location, breakfast, all great!nda

we love the spa tub and the view of the ocean. the fire, the bed was really comfortable.

consists of cozy rooms, smart tv for streaming, a soaking tub, beautiful outdoor views, and breakfast

breakfast was good and satisfying

due to covid restrictions, the breakfast buffet isn t there, but they give you a brown bag breakfast to take

clean, quite, nice people at check-in. breakfast was very good

breakfast was standard - eggs, bread/bagels, yogurt, fresh fruit

booked a deluxe room as it was our last couple of nights and we wanted the space to repack and also wanted to