pool not open

so no pool/hot tub/room service

poor connection with wifi

wifi was unstable during different times of the day

ocean view,ample parking friendly staff restaurant on the premises and privacy

was great, our kids are very picky eaters

location. breakfast. clean comfortable beds. quiet room.

several families with lots of kids. busy at breakfast

laundry facilities were useful

breakfast had healthy options

something wrong with wifi, i cannot connect to net despite i had a password, small room

parking included which is a huge plus when staying in the bay area

i did have trouble with the wifi, but on contacting the internet company bayhill used it was quickly determined

wifi was ok

simple motel with basic necessities but current ( chargers available), clean and wifi

free parking

was no wifi internet

that meant no traffic/parking hassles

very cosy and quiet. felt very safe. comfortable bed and nice shower. excellent wifi.

when i asked about wifi i received a troubling reply,

location: excellent hot breakfast lots of seating available; friendly staff; ample free parking is a plus

not enough parking had to park in the street

not enough indoor parking.

elevator ice machine laundry and store room

a bonus too is you guys welcome pets

love the friendliness of the staff, family owned, clean, free parking, and good location (lots of chinese

parking no kind of parking

access exceptional service at check in free parking privacy / new decor availability excellent

the parking

wifi

big clean room, excellent continental breakfast, nice facilities (eg gym and pool), plenty of parking, felt safe

nice room, pool, gym and laundry services.

rooms were nice. the gym was perfect for a quick workout. the breakfast was good.

ton of kids swimming by 8 am across from room

out of hot water when they do the laundry at 4pm so watch out

operator speaks too fast and don't explain clearly and gently where to take the shuttle, it was quite difficult

they had a facility to do laundry, i needed that.

no frills room, but reliable airport shuttle, guest laundry, and pool. helpful staff as well :)

) airport shuttle

hotel no frills heated clean pool , next to costco and mcdonald s fine dining in walking

very broad and quiet in addition to some simple nearby extras you may want to have like a tiny gym room or a

there is breakfast for a quick start to day

told us a lot of interesting things and provided good recommendations as well as agreed for a late check out

parking is not free. breakfast hour is too short

wifi was disconnected continuously

i did miss having a hot breakfast

breakfast could have been hotter.

was disappointed that spa room out of order

very clean. quiet and close to airport. shuttle service on time.

didn t have the breakfast

i was able to return my rental car and catch the shuttle in the morning to save time

$50 pet fee

super easy location. digital keycard app was actually pretty slick. pet friendly.

good wifi signal

stay away from the laundry

were some very noisy kids upstairs that would run and jump for a while in the morning and night which was very

it was not too safe for small kids

they were nice to give me a late check out as my flight had been canceled and i wasn't leaving until later in

everything. good breakfast. nice town. excellent wifi

pool and spa were open at 8am closed at 10pm

the morning kitchen staff were really clean and efficient too

the wifi also works good

breakfast was fresh and tasteful

the breakfast had lots of good choices, and the wifi was strong and easy to access

kids appreciated the wide array of options waffles, fruit, yogurt, cereal, sausage, eggs, oatmeal

small and not ventilated gym. no pool

i am eager to see their gym and game room which was covid closed

breakfast is served buffet-style by kitchen staff to keep covid risks at a minimum

the kitchenette was perfect for my needs

breakfast was good, they served sausage patties, eggs, oatmeal, fresh waffles, apples, orange juice

an exceptionally good gym - a cherry on top

had the a la carte breakfast, although a bit on the pricey side, but considering the hotel star rating it is

while there was a minor mixup between the kitchen and the wait staff over our order that delayed delivery a

once i was checking in they upgraded me to a awesome room so the kids could see the planes

we had perfect food/drinks from the guaranteed 20 minute room service

beds were comfortable, staff was great, and we enjoyed the breakfast as well

laundry inside the hotel helps us during our stay

are clean and the beds are comfortable environment is quiet and is near to eateries there is free wifi and the

very friendly staff proximity to community around closeness to airport gym

bed was like a cloud the bacon was crispy the eggs were fluffy the wifi was amazing my room was amazing very

since it was past midnight and my kids had just fallen asleep, i didn't request another room that night

parking was a reasonable cost (12/day) and there were even spots open for ev charging

ground floor gym and small convenience store useful

it made a difference as we have large kids who can't share a full

had to handle my own luggage which was not ideal as i have chronic back problems and the lack of room service

clean, updated and pet friendly.

they helped us with our airport shuttles, offered us a late check out without us having to ask, and even found

they did not have kitchen for cooked meals.

location, airport shuttle

the kitchen staff were amazing

gym under construction

they have a shuttle to the airport but doesn't start till 5 a

laundry piled in hall

kitchen was not prepared properly for us and the kitchen as well as the bathrooms and accessibility

nice 2 bedroom apartment with a kitchen

we travel with 3 young kids we have other expectations

good free parking

the wifi cut off for an hour in the middle of the night.

very nice place, very clean, big room, kindly personal! near the airport. wifi excelent!

we travel with 3 young kids we have other expectations

convenient parking and amenities next door

parking could be a little better.

lastly room service was not that great was offered towels but they did not come into room to change sheets

the staff were nice and let us use our own coffee machine at their kitchen so it was all good at the end

our first visit, on a sunny afternoon, there was no parking in either lot and many people waiting to park, but

strong wifi, lots of tv channels if you are into tv

other than that, my kids really enjoyed staying there

the games in the lobby and the pool were a nice bonus for my kids

getting food delivered and eating; staff was so friendly and helpful with recommendations; nice gym and pool;

friendly and helpful staffs, gym on site free wifi food onsite / snacks

the meal at the grill and dine. appreciated vegetarian options gym equipment efficient shuttle

easy shuttle from airport, nice room, excellent fitness center and pool.

wasn't able to use the gym n pool this time

heated pool

early check in

very clean, modern hotel with a nice gym. close to the airport which is why we had chosen it.

location was great. easy to get to an from the airport by car or hotel shuttle.

rooms great view on the bay nice restaurant area with a lively atmosphere hotel also has a guest laundry

our waiter at the lobby restaurant was also great considering we’re dining with three kids under five

room was clean, bed very comfortable, bathroom with walk-in shower, bar area with sitting at bar or numerous

a nice enough motel with a nice little kitchenette

room not clean daily . refrigerator leaking . wifi weak signal . not worth for the daily rate .

there was a kitchenette and free parking

i made it in my room with the kitchenette. it was not something the hotel provided.

parking, good room, close to centre (35min on tram), strong wifi, breakfast box was perfect to go to the airport

restaurant and bar staff were

pool area, room and shuttle service to airport.

great location! hotel shuttle every 10 minutes!

quiet and loved internal courtyard flexible early check in

the chef of the kitchen ( the one who had knee surgery

the bar wasn t fully stocked but other than that everything was good

the kids in the pool and jacuzzi

with my flight being suddenly changed by the airlines so the receptionist made sure i had a late check out at

the room service could make it easier

room service was fast and food was good

location, gorgeous hotel and rooms, amazing facilities onsite - a small mall, a huge playroom (my kids new

comfortable bed, beautiful room with balcony overlooking harbour and a fireplace

it would be nice if there were more kitchen items available, ie wine glasses, small plates.

location, gorgeous hotel and rooms, amazing facilities onsite - a small mall, a huge playroom (my kids new

parking was easy

of yes and parking was complimentary too

door to sam s chowder house and we could walk to it for dinner as that place is always busy and parking is

quiet, room was comfortable, ocean view, pool and hot tub amazing

amazing location on the beach, comfortable beds, great breakfast!

for a room described as mountain view with the balcony overlooking the parking lot and constantly noise due to

parking can be a challenge when it's full due to tiny spaces for mostly large cars/suvs

parking lot at the hotel needs to be bigger because it not a lot of cars fit and parking around the

good local bar and coffee shop and good options for food walking distance away

very nice place location good parking and nice customer se vice

very noisy bar on the first floor.

plenty of private parking for hotel guests

available wifi

wifi was terrible

i didn't have wifi but then again i didn't ask if it was available..

location- ocean right in front. easy access to walking/ biking parking for guests

make sure you get early enough to park on their property; no fee for parking

free parking

late check out was given with out haste

we don't need parking although they did have a small parking garage but it never seemed full so looks like

location, parking, wifi, heating worked well.

we loved the fireplace and the location of the beach just across the street

the breakfast was also outstanding

lastly, the ocean view rooms with fireplace are amazing

consists of cozy rooms, smart tv for streaming, a soaking tub, beautiful outdoor views, and breakfast

i was fortunate to find a parking place in the little lot, but i can imagine this being a problem if i arrived

free parking

location across the street from the beach, free parking, super clean, and quiet

good parking just was confusing

wifi facilities works everywhere within the premises, reception is very helpful and they have find

easy access and plenty parking spaces

continental breakfast was generous with great coffee

the parking lot was very well lit also

breakfast selection and having to walk to the quality inn to get it.

plenty of parking and the breakfast coffee and treats were very nice

it s a building with a parking lot - making it a motel, not an inn as the name suggests

paying $45 for a pet deposit when our dog didn t soil anything is pricey

comfort, coffee until 11pm, free continental breakfast including waffles, spabath and designated smoking area

i did wash the spa bathtub out myself before using it because there were a couple small hairs in it

pet facility

breakfast is very minimal.

early check in was great, it is such a hassle in other hotels, this was zero issue

they have a few spa upcoming renovations that there soon started

breakfast was average, hot foods were not very hot

also, don't be fooled by the claim that they have ev chargers

great breakfast

wifi, easy check in, awesome location, walking distance from everything in the castro

the room next to the kitchen and it was a bit loud at 6:30-6:45am when they were brining in the breakfast and

continental breakfast with plenty of fresh fruit and choices of breads and pastries, hard boiled eggs

was clean and comfortable, proximity to the castro was great and i appreciated the variety of breakfast options

to many great restaurants and a park; extremely quiet; comfortable and clean room; reliable free wifi; great

the wifi is excellent too

free parking

there was plenty of parking close to our room, which was great

parking is too small

wifi and carpets

location for what i needed, room was well designed and laundry was very inexpensive

wifi is just ok

wifi was really bad

one thing i did not like was the wifi strength

the wifi never worked, and the room was pretty small.

wifi was good

wifi signal was good and i had plenty of privacy

was no phone to contact room service

the wifi provided works great

location, friendly staff, they stored my luggage for both an early check in and a late check out

wifi poor and noise if you face th street

wifi connection was a bit up and down and didn't always work and no satellite connection for the tv

couldn t connect wifi in the morning

great mexican restaurants are all an short walk away), and the bart is a few metres away, the wifi was good

good wifi

quiet, staff very friendly and helpful, was able to store my bike inside, good wifi, convenient location in the

pros: - very comfortable bed; - a big insuit storage; - new kitchen and kitcheware; - good water pressure in

i also enjoyed using the shared kitchen on the first floor, which was well-equipped and a perfect spot for

but you see so so many homeless people around and i wouldn't recommend it if you travel with kids

the shared space in general is very nice, adding some kitchen / fridge storage, common area was a bit small

another con is in kitchen