in the pool area the staff were actively enforcing the rules, i m not a member of their gym but after

time i went the bar wasn t air conditioned and it was on the hottest day of the year , but the rest of the

wifi was really awful

cud do with more selection on room service menu but what i had was brilliant

breakfast

there was no parking spaces but that was the only issue

location, staff, free wifi the water feature is a nice touch

no gym

potentially quite high room service charge so didn t order in the

staff, cleanliness free late check out

wifi connection was very poor and kept disconnecting which hindered me getting work done as i was

kids want to play and splash and not feel like they’re being watched all the time by a militant

staff were super helpful, the room was lovely, the breakfast was tasty and the pool was divine

the manager dave dealt with an enquiry for the spa really professionally and they are both a credit to the

value for money, was lovely and clean and the staff at reception and the bar were friendly

a top draw bar with some good guinness, top draw breakfast as well

easy access and free parking and wifi

very clean, bar and good food

it was a perfect break that myself and my 3 kids needed

friendly staff, great breakfast options and loved the late check out

drink menu, the room was quiet, clean, spacious checking in & out was good with the bonus of free parking overall

bar/ hotel is kept very clean and the room was very comfortable ud83dudc4c the bar food is quite

decent sized, comfortable room. free parking.

free parking, friendly staff and a nice pub downstairs for drinks and food

the lady behind the bar checked me in and showed my to my room and she was just so lovely, you could tell she

were excellent and spot on, great parking

friendly and helpful staff, lots of secure parking, large rooms wich are spotlessly clean, very reasonable price

10/10 customer service! excellent location, plenty of parking on site

the hotel has a bar and eating area offering freshly cooked evening meals and breakfasts

plenty parking easy for work in general i thought it was spot on

within walking distance but i booked 10 rooms all my guests v happy with hotel and private secure parking we

if you are alone and you love quiet places the room was small but very clean and comfortable, the wifi is great

shower secure parking comfy bed smart tv easy access reception on site 10 mins in taxi to

the wifi was pretty fast

parking, room and location. it was quiet clean private

not only is it incredible value for money, the beds are comfy, the bar and restaurant is fantastic, and there

breakfast good

breakfast was good

wasn't immediately clear how to access wifi, but enquiries at reception clarified how to do this

easy, free parking

the restaurant and bar area is nice and they have a good menu of dinner choices

and my pet hate - the bathroom extractor vent was thick with dust - this is common at hotels but the rest

staff at the desk and bar were very friendly and helpful, and the room was exactly what we expected

breakfast included, very busy hotel ideally situated for us bus stop outside good wifi and lovely room highly

room feels like home, very relaxing hotel, peace and quiet , no noisy guests and amazing free wifi for your

breakfast selection let it down tbh could do with a better selection that fits a breakfast

breakfast was ok but is optional

there was good wifi connection and there is coffee and tea service 24/7 at the reception area

staff didn t inform me kids get a free breakfast so that was disappointing as i did ask

to train station , shop near by , could walk to the arena for the concert we were at with the kids as

everything. parking was good. location. cleanliness. staff were polite and helpful, friendly.

parking on side road

and great parking

was mouldy and dirty, bed bugs in bed, only 2 towels in room no room service on second day no fresh towels

parking is

bad wifi connection and had an issue with hot water- but that was fixed immediately

gorment burgers my wife had the veggie burger then breakfast was amazing the chef joe and his fiancee were there

staff breakfast was delicious - needs to pay 5 but worthed

was dirty, dingy, tvs not working no brewing equipment, any breakfast, electrics faulty bathroom dirty shower

the breakfast was very nice and at checkout the receptionist was lovely and booked me cab

lovely welcome and actually accommodated an early check in

gym wasn t open even though it was supposed to be 24 hours

get an answer on the phone when we rang, as well as ringing from mobile at about 8pm when it said room service

card to access the gym didn t work, despite me going downstairs first and checking with reception

big thanks to jenny at the bar for her friendly and welcoming service

nothing. we didn't get chance to try out the gym.

breakfast was delicious and the complimentary snacks available with very welcome

gym is a bit small but you can make it work

spacious rooms and good size kitchen and living room.

the charge for early check in ud83dude04

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

rain water was leaking into the fireplace

wifi was very poor

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

the food were exceptional will recommend a visit it was vey good value for money we even got a early check in

i like the features especially the fireplace and windows. i was happy there was a fan

location for my visit, free parking and the curry mile is less than 10 minutes walk away

too hot, wifi sucks, no room service, no housekeeping and snacks not refilled.

there was also free parking which was a massive help

lovely hotel, the free parking is a massive bonus but the rooms were lovely too, comfy beds!

the parking was a little awkward

very plush comfortable hotel with great bar and food

but as always, the bar service and staff were excellent

all the staff from reception to bar staff helped to make the stay fantastic

* poor wifi coverage to our room (7th floor) - needs wifi extender

room service food could have been better quality the chips were very hard.

me & my girlfriend were the only to eat breakfast ( rest guests didnt pay) and it was like for a kids breakfast

great for families with a great area downstairs with bar, big tv, pool table and activities for kids

charging £20 for early check in up to 3 p.m. and £10 for a late check out - scandalous.

it is a great package space clean ev charging

the wifi didn t connect to my laptop, very frustrating i couldn t do any work

we loved that they offered early check in free of charge

really close to whp and had a decent gym

room extremely clean and spacious, great with kids as they had a bit of play space

gutted that we couldn t enjoy the spa as it was fully booked

are friendly, we were welcomed with a complimentary late check out meaning we could relax i the spa next door

balcony, spacious rooms, gym

clean and modern and the staff were really friendly and especially kind to my son, giving him a bar of chocolate

very convenient for train station and shopping. lovely staff, nice bar food was very good

bar man helped where he didnt need to

the mini gym was also a pleasant bonus and well equipped for a quick workout

everywhere was clean and tidy, good wifi, good tv, friendly staff

the bar staff didn't know how to make certain cocktails and drinks

used laundry was thrown on the floor in the corner of the landing, the carpets don t seem to have seen

wifi wouldnt work for my credit card at reception so had to go over the road to the shack to pay my

the staff were so lovely and i liked the bar a lot

an mik at a certain time(we're never to old to enjoy this) bed was super comfy free complimentary late check

room was well equipped added extras were a lovely touch , prosecco and nibbles in the bar and cookies and milk

they had lots of extra perks like good room service, amenities and cocktails

tv reception was poor (not netflix) wifi was patchy limited storage to hang clothes no kettle in room but

great breakfast

location, friendly staff, value for money, free wifi, plenty of tea, coffee , and breakfast

really good location and amazing price. extra brownie points for free continental breakfast.

really lovely staff in the accommodation and in the bar downstairs too

beautiful historic bar and a few seconds walk to the central piccadilly train station

of minutes from the station ideal location room was very clean and comfortable will stay again bar prices were

free wifi as well

obliged with an early check in because our room happened to be ready

only issue about the property is the lack of wifi accessibility but that has been countered by having tv with

rooms are basic with basic decor and if there was wifi i couldn't find it but i only wanted a cheap stay over

wifi was a bit rought and the room was a bit noisy with the trainstation near by

was lovely, the only thing i think is missing is at the bar it would be good to have a choice of beers on the

are excellent, early check in was allowed but only confirmed when you're actually there

booked a room that allowed my pet (dog) in, the floor of the room is all carpet

to find something l did not like, but if l have to then it is the free wifi that seemed slow at

the bedroom was fairly clean with amenities including a tv, free wifi, and tea/coffee

nice size room with aircon, tv and wifi included

could have free wifi, we are in 2018.

wifi is quite weak but it is stronger than most uk hotel to be honest, but hope can improve it

the small print about extras for early check in / late check out, luggage fees etc

the charge you 10 pounds for late check out which is an unreasonable amount as

it was also nice the bar stays open late so after seeing chase and status we could wind down and chat with the

despite being extremely busy, the bar staff were polite and very efficient

gym was clean and a good range of equipment i wasn't expecting (weights etc)

very modern, clean, incredibly well organized. good wifi.

and very spacious room, nice facilities gym and restaurant

free parking always a

free privet parking good wifi

smooth check in process, free late check out, comfy bed, quite room

it provided free parking and it was close to the airport

room, friendly receptionist, close to a number of restaurants, onsite parking facility

gym equipments are a bit old.

staff were friendly, late check out was handy, room was clean.

we also signed up to the loyalty scheme which allowed us for early check in

it's was peaceful, we had early check in and the staff were helpful.

allowed me a very generous early check in and later check out which made every difference to me

the bar was classy and friendly; the room was spacious and uber cool; the breakfast was amazing - so

also we were on the second floor and there was a lot of noise pollution from the bar downstairs and from outside

i ordered room service but the club sandwich that arrived was cold and the thick bread was overcooked and

central location, lovely bar and outdoor seating to sit in the sun

the room service was not available while i was there, but the receptionist arranged for my deliveroo to

everything from rooms to customer service outdoor bar , spa facilities

staff also kindly accomdated our early checkin and late check out request as a result of flight changes

no pool. small gym.

good food and well stocked bar

i was woken up at 6am as my window overlooked the bins and laundry area and they were emptying bins and offloading

i did not use the hotel caprak as i could not get clarification on ev charges status and operator from my

room service catering needs to improve

clean room , near to everything, food bar tram shops and less than 5 mins away from manchester piccadilly station

to ask for qr code for room service as nothing in the room

it was tough to get a phone reception in the room - had to use wifi for calls

we had to wait with the kids to check in for 2 hrs.

location, given a complimentary early check in which was very much appreciated

excellent location - facilitated early check in staff really helpful

could look a bit more friendly and helpful as information was not very good on arrival and at the bar area

the convenience of location. excellent clean and comfortable room. excellent breakfast.

no wifi in the room

says pet friendly but i couldn't take frankie in the restaurant area

in room 110 , think it was next to the laundry which i could hear but did not bother me too much , rooms are

pet friendly, tea and coffee and kettle, excellent breakfast

when complained in morning reception tried to say parents perfer front for the kids which i very much doubt

really stupid, but the only thing which i found strange was the location of the butter at breakfast

a very smart and modern hotel and the room have good views and massive windows the wifi is ultrafast and the

great as we were going to a gig at the arena nearby as part of our romantic weekend away from the kids

wifi isn t that strong

we like this hotel. comfy room, good breakfast.

wifi hit and miss

the location was perfect - be aware of the parking facilities

it was warm and friendly. breakfast was excellent value. easy parking. good access to city.

parking very tight

it's location is ideal, easy to find, breakfast is great and all staff are pleasant and helpful

so clean and welcoming. helped with early check in due to circumstances. very accommodating

wifi available and if there was it wasn't pointed out to us

kids running around and shouting till all hours riding the lifts

really clean , the room is comfortable and good for work , good place for your laptop and there wifi connection

in is at 3pm and you have to pay £10 to check in early, presumably even if a room is ready, which made no sense

one improvement i would make is to have more options on the late night room service

needs a nice breakfast... i d pay more for it..

breakfast of croissants, yogurt, jam, fruit and fruit juice in a wicker basket brought to the door,

areas of the hotel smelled clean and fresh the rooms are large and exceptionally well presented bar and restaurant

wifi sucks

we had to forgo our tea as the kids had a hot choccie

the staff was very professional, effective, gave wise advice, and i had a gym included

even managed to get me an early check in

only downside is i asked for an early check in and had to wait 2

all staff were extremely friendly from checking in to bar staff and staff at breakfast

the wifi was super strong all over the apartment and worked seamlessly without a glitch

small modern gym all very eco

we were to check in at 4pm and when we arrived with the kids at 2:20 the receptionist made a call if the

the area is not suitable to hang around with kids at late night especially in weekend

excellent wifi - the room has it's own router

very good stay for 3 days in manchester, have a good kitchen with cleaning machine

kitchenette and washing machine was a bonus

beautiful rooms with great simple kitchen facilities which mean i can make myself a meal

organic products and no single use plastics are a bonus as are the large rooms, kitchen and laundry facilities

great location and room was well equiped including a kitchen and washer/dryer.

wifi in room was really bad

breakfast was good, plenty of choices and good quality

post office and shop next door restaurant and bar opposite managed to have early check in and late check out

were lovely,when we arrived back around 1am the bar was closed but the young man behind reception asked what we

didnt like the 10 per hour for early check in charge.

good facilities in room and free wifi

the wifi was a bit slow but it really didn t matter

our room was big enough (we were staying with kids and it was just perfect) clean& with all we needed for our

could not connect to wifi. in fairness, i had mobile data and never asked for help.

tea coffee wifi, plenty of hangers, plug sockets

went into the bar waiting for check in and had a few pints with the owner and locals

staff room was loverly and very central to shops bars restaurants xx the bar downstairs is

the wifi was poor, hardly connected and when it did it was very bad connection.

the wifi is excellent. it's very central, you can walk everywhere should you want to.

wifi was hard to find or to keep connected. hair dryer would've been useful on a cold morning.

good breakfast (for extra 19-90 for two people - a bit expensive

breakfast finishes too early during the week ud83dude34.

fresh and delicious breakfast served for a reasonable price and kids eat free with a paying adult, which helped

we loved the spacious shower, big television and common area with bar and pool table

there is only one staff to deal with both check-in and the bar at 4pm, which mignt be the most busy period for

easy check in and out and free wifi in a great location what more could you ask for

wifi connection, good price, the friendly staff, good location that changes from the touristic

great waterfall shower, location and easy entry and quick wifi for all your slutty grindr needs

wifi broken. broken door look replaced with a door chain only.

it smelled like dogs and it says they have laundry service on booking

room service took a while for them to accept the order, needed to follow up

not as much on the room service menu as i would have liked but was still good.

the coffee bar was excellent cozy and with great quality

however, if you ever do in-house laundry, please check the price first

had a room service dinner which was frankly awful

the kitchen was fully working so it was perfect for the business trip as we just wanted to have a rest

we had breakfast there and it was lovely

kitchen fully fitted and functional

wifi didnt work in our room mood lighting lovely but impossible to do make up

being able to do laundry in the room made a huge difference

bar staff were very friendly, sampled some cocktails which were delicious and reasonably priced, breakfast was

the the very friendly chaps at the reception, the well fitted bar, i wasn t lucky to catch the kitchen opening

room service charge was pricey!

t leave laundry trolleys in the corridors all day because wheelchairs and pushchairs etc need to pass and

cocktails in the bar were amazing! lovely vibe, clean and tidy! loved that it was pet friendly!!

loved the rooftop bar and the tacos oh the cauliflower wings were amazing.

the room service hot dogs in the early hours were delicious- definitely

24hr hotdogs room service were amazing too

really good breakfast via room service

really good breakfast via room service

gym was small but had everything you needed

the gym, had the opportunity to work out, i also like how the room was spacious

i didn't get enough information about the fitness room/gym.

flight arrived late, in the early hours, so we decided to order a pizza from the room service menu

i chose this hotel as they have their own coffee shop, gym (both onsite) and massively discounted 24hr parking

room service available 24 hours

clean rooms and breakfast excellent

room service was worthwhile with no extra added costs of service, just the food/drink

to pay 10 for an early check in as we arrived at 2pm

absolutely welcoming , beautiful, clean and well facilitated rooms with fantastic wifi, breakfast extremely

parking nightmare, fan in room blade missing and vibrating, hot above laundry, no kitchen, social

dirty laundry was all over the floor

door was not secure enough. no wifi. not as pictures shown.. toiletshower smell.

ld them but they said it just came from the laundry)

nightmare, fan in room blade missing and vibrating, hot above laundry, no kitchen, social tenants from council

pool was run by a private spa people had paid for a spa day and there was kids from the hotel running about and

wifi in the room was a bit sketchy - not really good enough for a video call i had to make whist

kids used the indoor pool for an hour and had fun

we even paid for a late check out which we didn t end up using due to the poor facilities in the hotel

the location is perfect if you're going to the ao arena, we didnt use the gym or pool but we said we will return

breakfast is so goodud83dudc4d

the breakfast was excellent with lots of choices

breakfast was a little pricey but included in our package

cocktails at the bar were delicious and the room service we ordered was delivered very promptly

great bar and restaurant too

wifi didn't work but it was no biggie

we required an early check in if possible, we was aware that this may not happen, but had she just said

late check out was good. and the local facilities/shops

the breakfast and location was fantastic and provided for easy transportation.

early check in was great

room service food was so small yet they charged high prices

beautiful decor, valet service, excellent room service options, friendly staff

i had requested for the rose petal turndown which were not on the bed when we entered the room

a very comfortable and unique bedroom, room service was fantastic, and the breakfast was customised to my order

room service at 2am was great, but slightly pricy.

gym facilities were small but adequate

a charge for delivery of room service

breakfast was brilliant and the gym was excellent

the room service charge to bring to your room seemed quite expensive in my opinion.

didn't use the gym or restaurant/bar so can't comment

45pm and we were told to go get food in a casino nearby

couldn't find the gym

the wifi quality was intermittent, but we were out and about a lot so it didn t affect us too much

excellent, breakfast exceptional, plenty of choice ,hot and fresh, attentive staff, hotel interior beautiful ,

hot chocolate on room service menu please as bar closes at midnight and couldn't get one.

walked past, staff were always on the phones and it was almost like it was run by a heap of young kids

asked for a laundry service that was not done and that really affected our holiday plan the classic room

is an excellent quietly quirky hotel with great food sort of shabby chic vibe and bar open late for a night cap

very comfortable beds they accommodated us for an early check in

staff were friendly and flexible, allowing us an early check in

unfortunately, due to covid restrictions, the gym and the spa were closed.

hotel rooms were gorgeous, very modern and ideal for us being a family of 3, early check in was great, and staff

nice room service and

early check in

we were offered champagne on arrival, the beds are comfy and the breakfast was freshly made and delicious

and i also think with the room service breakfast there should also be a choice of fruit/yogurt

loved the room very spacious especially the bathroom. room service was great and very discreet.

at the place where no bookings were being taken as the general restaurant s policy, any room service requests

and i also think with the room service breakfast there should also be a choice of fruit/yogurt

super clean comfy and pet friendly location was excellent

location, staff and the bar at night was nice

the late check out . it made our stay more enjoyable

the bar was great, plenty of places to head out to eat all within walking distance of the hotel

we really needed an early check in and a quiet room for my partner and the staff on reception were fantastic

thought spa (gym) was included however we booked it through booking

forgot to leave wifi details in the room, i had to call someone to

no room service after 10pm

- room ready early - beautiful city centre hotel - beautifully decorated with wonderful spa facilities

sauna wasn t working. room service never came to collect dirty plates afterwards

friendly staff got early check in. loved the bar

good location, sensible prices, early check in.

but since i tend to stay in during the evening i like a comfortable room with reliable wifi

staff at reception and bar very friendly wonderful

early check in and good location

staff at reception couldn't do enough to help even when app wasnt working for room service was done with no

but it is winter l, and i think we re above the kitchen because our room stunk of food

good used to get discount on drinks now only food - result i don t drink in the bar ud83eudd37

the room i was in was not really easy to access the wifi

great location. bar downstairs and food etc. great location

the stay, the shower looked amazing haha honestly, the only negative in all seriousness, was the wifi (whilst

booked 2 nights as advised by the staff as i needed an early check in on the second day

food in the brasserie was delicious and the added bonus is that you can still order food for room service after

erm, room service could be enhanced?

on new years eve, we ordered room service from the menu

gave us early check in and late departure as they knew we were going the courteeners gig that

clean beds tv with loads channels free wifi good view 10 min taxi to city

good wifi and nice big shower head

everything especially the daily room service

easy to get too easy parking

wifi did not work in room

major but please check wifi password- it didn t work but managed to log onto the bar password below the

bit everything was great bar staff

major but please check wifi password- it didn t work but managed to log onto the bar password below the

was given early check in and staff were all very friendly and helpful

were very friendly, and helpful in reception and the bar

love all of it, the pip restaurant was very testy, the rooms so comfortable, the gym is

what a wonderful hotel in the heart of manchester, we came with our kids we loved how quirky and fun the hotel

staff were great, bar staff great

limited menu for kids

location was great, wifi worked well and bed was somewhat comfortable.

absolutely stunning property, with the most gorgeous rooms and spa facilities.

to check out at 11am despite being told we told we would get complimentary late check out

we spoke to reception and they said they couldn t do much regarding the spa but gave us a late check out

we had room service for breakfast one morning & it was delivered for the time we requested

the window the heating system is from the 60s no wifi and the kitchen is something else

the let down was that, there was no wifi so the tv didn't work

it says it has cleaning services and my dad had to clean his room before moving in by himself no wifi in rooms

with deteriorating decor, but in fairness the bedding and towels were clean, there was a tv, free wifi and tea

there is only parking for around 8 or so cars at the property, so i had to park on a side road near a royal