the welcoming staff and cosy bar create a really relaxing atmosphere

only fault we had rearly was our room was right near the bar bit and was woken up this morning but the staff setting up breakfast and that as they was

the food was delicious and the bar and restaurant very welcoming and cosy and great decor

very friendly greeting and great bar with a great range of gins

we had a drink in the bar in the evening and the staff were very pleasant

requested a room away from children yet i'm in a room opposite a family with kids

not clear as to when room service should have been paid.

thank you to her as it made the kids week being able to swim

pool and gym early check in friendly staff

thank you to her as it made the kids week being able to swim

wifi is key for me

the lady behind the bar and reception was lovely, very friendly and helpful

quirky, old,well located, friendly, nice unpretentious bar downstairs, parking - and cheap

stay close for university so study in the evening) and always good

it's a short walk into derby, free parking and we even had a four poster bed

and it wasn't until i went into the restaurant for the first time i was able to connect to the wifi

good value for money. nice bed, wifi fine, nice bar. tv worked. big room. free breakfast.

big breakfast pet friendly staff great amazing pizza nick was very helpful just perfect

room service left the room door open after delivering spare toilet roll so the room was unsecure

free wifi

bar is really convenient as we usually wake up to lte so being able to help yourself is really

lovely bar and the locals are a good laugh

had requested and early check in) as the pub was closed, tried the mobile number provided with the

the bar downstairs is fantastic, with a good range of beers

i didn t realise there is a kitchen whit cereals toast and stuff

breakfast service was slow and had to go and ask for order to be taken.

location staff really nice very clean, and breakfast was the best i have tasted for a hotel extremely recommended

didn't try the bar or restaurant as i was out in town with friends most of the time but they looked really

spa treatments not available although we pre booked

early check in.

friday night had a promotion in the bar :-) breakfast was decent, good selection and

room service rubbish left in the hallway

we had a drink in the bar and the staff were attentive and polite

amazing breakfast superb selection

just need a bar there.

detachable shower head - little kids can't shower, or can't just body wash without wetting hair; limited hotel parking unclean

the wifi for my console could have worked for which it had said the wifi has a blocker for consoles

prices in bar never consistent

any hotel that offers room service gets my vote

party was going on so a few people were a bit the worse for wear which can be a bit scary for any kids

wifi did not work

service for drinks bar in level 4 is very poor

rooms were also very nice and clean and beds made everyday and fresh, room service is very quick and the price that we payed was also amazing, bed was so comfy, personal

liked the friendly staff, the gym being the same price, the breakfast in the morning could have had quorn sausages as an

we had access to the gym which was 24hr

property had everything you would need. good bar and restaurant area.

and a bar for a drink to relax after a long drive

great breakfast great staff lovely shower

around back of hotel breakfast was good value bacon

size of room. i was expecting basic but to be honest, too small for 3 people (adult & 2 kids)

only issue was that i struggled to connect to the wifi from my room as the signal wasn't great

noisy, strong smell of smoke, room service food could have been nice but was cold on arrival

everything was really nice the receptionist was brilliant, and the bar staff was good xx

prices at the bar were ridiculous ud83dude44

also i have asked the receptionist to request the room service to clean my room

fast wifi

parking and wifi

good room service and friendly staff

the free wifi

wifi worked throughout the stay

decor and the pool table was a big hit with the kids

only negative i would say is the speed of the free wifi is very poor, whilst the price for the premium wifi is a tad steep

with the people in the corridor for hours going my children were terrified i was so tired kids slept all the way back to manchester i was feeling sleepy on the wheels not worthy money at

nice bar to relax in

cluded), kids just chatting.

separate beds for the kids!!

breakfast was perfect. bed was comfy and the cleanliness was 1st class

bed was a bit small for 2 and quite uncomfortable for the kids but fine for a one night stay

price could have been a little cheaper and breakfast start and finish time could start later

requested early check in and they accommodated us

location, ev charging, lovely staff. interesting building!

gorgeous art deco lounge and very pleasant bar area

clean, functional and very reasonable price, decent bar and restaurant on site.

the front of the property and the breakfaste were nice. some ev charges worked.

full marks, incidentally, on having several very good ev

breakfast was the best in a hotel we have had

car parking was easy

staff were brilliant and the rooms impeccable. loved the conservatory for breakfast and dinner.

phone in the room to call reception etc no room service

bar staff were great as were the wait staff at breakfast

secure parking

room was modern and liked you had an app to order room service (although we did not) (-) sugar and bottle opener in room online ordering room service didn't (+)stay - rooms well thought out and designed, outdoor bath very serene, good shower, good room service (+)lovely place to stay, very modern and clean, felt private and quiet which was great, room service/food was easy to order and tasted great (theres a useful app) (+) we ordered room service which comes from the bowling green inn which was amazing as well (+)2nd visit, food is superb, and we love the room service breakfast (+) room service was a lovely touch and the whole day/night was so relaxing the bed was extra large and (+) and thanking the staff for the room service food and drinks

room, lovely hot tub, easy parking, walk to town and tissington trail, food was delicious, service was fast and friendly

information about parking, check in/out, restaurant was all really clear

short walk from ashbourne town, parking on site and quiet when the windows and doors are closed

we also had a spa bath and a mini sauna in our room and just not enough time to try everything out

the bathrooms are luxurious with a spa and body showers

and the breakfast in the morning is one of the best we've ever had on our travels

the breakfast is delightful, made with fresh ingredients

staff were very friendly and helpful, the room was amazing with great views all around, the breakfast was done to perfection with a good

the bar area has separate parking and offer a lot of food options and deals

very clean, loved the mini disco for the kids at easter. riendly staff great overall ud83dude42

we spent the night in the pub having tea and the kids played outside, the staff was lovely and didn’t mind the kids playing outside with the ball

ev charger was useful

food in the bar was shocking all 4 meals served cold

very spacious room which my kids loved as they had room to play without the worry of bumping into anything

friendly staff and good value. kids enjoyed breakfast options

also some where secure'ish to park the bikes on the trailer

m and late check out 11

we traveled with 2 kids and hotel took care about them too with kids beds

the staff was faultless. loved the lady’s in the kitchen and evening staff very welcoming.

i asked if i could have a late check out of just 30 minutes and they said if i was so much as 1 minute late checking out they

open plan kitchen/diner/living room downstairs, with bedroom, dressing room and bathroom upstairs

lovely 2 storey apartment within the hotel with full kitchen

kitchen could be better equipped, pans, cutlery, bottle opener etc, but it was fine for a one night

staff were friendly and attentive and the food was excellent, breakfast was amazing with the best variety i have seen

room service and the rooms where lovely

restaurant v nice for breakfast/evening meal

towers and epic breakfast :) very child friendly with a lovely large play area outside for the kids

the evening meal was very good; as was breakfast and the service for both meals

breakfast lovely staff realy helpfull

good times for breakfast, handy for taxis and a bar next door. quiet and no one bothered you

large comfy room,very friendly staff,good quality breakfast.

needs to be trimmed as there is an awful lot of fat on it which can be off putting bar prices need to be brought down a little to be competitive with the close bars in the area as

room was excellent as was breakfast, great value alround

excellent place to stay, convenient parking and enjoyed our breakfast. friendly staff

boutique rooms, extremely helpful staff, lovely bar & restaurant, great location in a wonderful

lovely airey room,clean and fresh. breakfast was tasty and well cooked

bar area think a separate check in desk is needed as bar always busy when we check in

very friendly staff, great breakfast and good deals.

the gardens are beautiful, excellent dinner and breakfast in the restaurant

no wifi for business computer

very good cooked breakfast freshly made to order, very friendly and helpful staff, plenty of parking space, good location for local walking, cycling and historical activities

nice little bar and a garden area to die for

the renovation work has really improved the facilities, we love the new reception area, bar area, snug and lounge

visited as a wedding party for a few drinks before going to the venue, the drinks area in the bar was full but the restaurant was empty but they staff told us we couldn’t stand in a corner of

we had the superior room which is located above the bar and was a little noisy until 11pm

the facilities were great and the bar was comfortable and cosy

location and ev charger - although ev charger wasn’t working.

ev charging a bit dear ( out of hotels control

a fantastic experience everyone was very helpful cleaning staff was excellent swimming pool and spa area was lovely on arrival we were greeted by a lovely man who told us all about the hotel and

room service was prompt and professional, and the staff were very friendly and helpful throughout

wifi and plenty of shared spaces to work big and airy rooms with plenty of light

pricey in terms of the bar and restaurant but you do get what you pay for as it's good quality

was perfect, the restaurant staff were amazing with my kids

breakfast, view from room

terrible breakfast. nothing hot. only continental. no room service

breakfast choice was amazing too

no room service

the lido and spa facilities. nothing was too much trouble

good, bedrooms great with comfy beds, staff very friendly, and there is a table in the bar area that looks out over the hills which was great for an evening beer

venue (not our wedding) the whole day seemed very well organised, lovely food, well priced bar friendly and attentive staff, all in all a very pleasant stay and would certainly recommend

would have enjoyed a cocktail at the bar but obviously not a deal breaker

lot's of rear parking with ev charging points

staff, even though we arrived very late good comfortable bar area

criticism was the very worn seating in the bar area- this looked shabby and torn and didnt reflect the quality of the bedrooms

we didn't use the bar or restaurant so cannot comment on the quality of this

there is a bar and restaurant

good to have the option of a late check

nice bar area that our group met up in

lovely bar and staff and huge bonus was the excellent breakfast which was better than any of the big

we were allowed to eat our takeaway in the bar area, he put music on

selection of drinks in bar excellent too

very clean, good bar area

very minor observation would be that due to work on the bar there was a limited selection of cider, however i’m sure on my next visit this will have been

i don't eat breakfast as a norm so had a lay-in rather than breakfast

make a salt and pepper mill available for breakfast

for those who wish there's a gym too

very welcoming…lovely and clean bed was very comfy. good choice for breakfast.

lots to do to, gym, board games and table tennis

also had approved late check out and cleaner burst in very overpriced for what we got

meal was overpriced and disappointing. no pool for kids this was only reason we booked

was awful, had to return our food to the kitchen twice, the gentleman sat on the next table returned his once

meals/ room service expensive.

oh, we had pizza from room service and this was excellent too

complimentary ev charging. spotlessly clean. very spacious room.

excellent, the location was very quite and suited us, the staff were extremely friendly, the car parking was huge and free of charge , excellent heating in the bedroom, the quality of food was

the food was great. view from the parking lot over the valley.

bar prices were reasonable

staff weren t very enthusiastic and when asking questions or for room service it seemed as though it was over and beyond their service

and helpful staff, room was surprisingly quiet but a bit cramped for a family with 2 adults and 2 kids

then for around another 3/4 hours after this rude awakening they used foul language and there kids were crying consistently, they were horrible they made us feel really on edge and tired for

bed for the kids was not ready on arrival

beds were comfortable and breakfast was tasty

great facilities and breakfast. lovely comfortable room and bed.