food in the bar was shocking all 4 meals served cold

little extra things like books on the beds for the kids a lovely touch

beds for kids and comfortable

very spacious, and perfect for our 2 kids

location is quiet and my kids had a good night sleep

in the bar at lunch time was a tad chaotic the staff were helpful but a little disorganised

location, ev charging, lovely staff. interesting building!

staff is absolutely amazing and kind, and facilities are very diverse - from bar to restaurant all focused on you

full marks, incidentally, on having several very good ev

convenient location. ev charging.

open setup to the building. good parking. excellent breakfast.

everything especially the breakfast

too many school kids on trip at breakfast not using tongs and very disrespectful

bed was a bit small for 2 and quite uncomfortable for the kids but fine for a one night stay

price could have been a little cheaper and breakfast start and finish time could start later

with the people in the corridor for hours going my children were terrified i was so tired kids slept all the way back to manchester i was feeling sleepy on the wheels not worthy money at

management should not have taken a booking for 50 plus kids and had more control over the

business hotel not a family hotel, there was ferrell kids running everywhere, up and down the corridors making some serious

cute little bar and a gym which we didn't use

staff got charged twice for parking tv wasnt working properly and kids were running riot ruined my stay will not be returning

bed was comfy... room service good... location excellent

the staff where very friendly the breakfast was lovely also

poor wifi

we arrived very early and he granted us early check in he was very friendly answered any questions i had

wifi worked throughout the stay

wifi kept cutting out but the staff we helpful and kept rebooting it

also i have asked the receptionist to request the room service to clean my room

the hotel has a great restaurant and bar and the breakfast is very reasonable

room service was an issue to be answered, arranged and took ages

staff very friendly, we had our meal in the bar which was lovely, and the whole experience was very

the room service etc was definitely worth every penny

free gym

plus the breakfast was the best i've had in a hotel, there was so much choice

gym needs updating

omar the manager, the reception staff, the bar and restaurant staff cannot do mouth to be of help

nice curry on room service

good wifi

we had to collect our own room service but other than that, it was great!

excellent wifi

couldn't get my device to connect to the wifi

we were to have a negative it would be that we were not able to connect to the free wifi in our room but this was not a major issue

great little hotel with a vibrant bar !

location, facilities, friendly staff, breakfast and kitchen area was a bonus

was some noise from the bar but nothing terrible and finished early enough

picky but when we arrived we couldn't find anyone to allow us to check in

excellent breakfast

the bar man ( tom )

breakfast was superb

breakfast service was slow and had to go and ask for order to be taken.

the bar and restaurant opening times were unclear with no signage

plenty of parking

friday night had a promotion in the bar :-) breakfast was decent, good selection and

tside my room)

wifi was extremely slow.

staff didn't provide us with wifi access information upfront

wifi does not cover all rooms

car parking at the back;

location, car parking, single rooms, comfy bed, friendly staff, pub bar was handy

really ,there was a nice bar down stairs and it was near the town centre

catch wifi signal from my room but i guess that's because i was at the very edge of the bulding

food was good we had a curry in the bar as our (small) dog was with us

the cocktails were some of the best i've had and the sports bar is great

has a bar and restaurant serving indian & english food

accommodated an early check in for an additional charge

bar prices weren’t extortionate like some hotels are

and gym was a nice experience we had some takeaway food delivered for our evening and made our breakfast in the morning even manage the boiled egg

location nice and quiet,not far to ilkeston centre,has car parking,a small but well equipped gym,rooms are small but nicely decorated and very clean,no cooked breakfast ,but a help yourself

very welcoming…lovely and clean bed was very comfy. good choice for breakfast.

clean i mean it’s lovely i live to move in the rooms are a dream the place has a onsite gym food is in fridge juices milk water i loved this place only problem not there long

bed and breakfast

and the kids loved the stable part

very spacious room which my kids loved as they had room to play without the worry of bumping into anything

loved the fact that it had a bath, as a family room a bath is needed to scrub the kids

my children had the set kids breakfast, and only chose half their possible options, as they weren't especially hungry;

m and late check out 11

he went out of his way to help us with parking due to us having 3 vehicles with trailers

we were allowed to eat our takeaway in the bar area, he put music on

lovely bar and staff and huge bonus was the excellent breakfast which was better than any of the big

flight was before breakfast was served so im gutted i missed that because my meal in the bar was absolutely gorgeous

selection of drinks in bar excellent too

free wifi

room service left the room door open after delivering spare toilet roll so the room was unsecure

place staff lovely the food is so nice breakfast amazing as well will definitely be back

no wifi connection in the room

amounts of black mould all around the main room windows in both rooms from a poor standard of room service and basic cleaning

superb value with an incredible breakfast - huge variety of

the breakfast

great staff, bar and food.

breakfast and dinner was really tasty and well worth the money

the bar closed much too early

every time we washed our hands, maybe the stat could be turned down as could be dangerous for kids

bar staff made me feel welcome as a single parent travelling with 2 children nothing was too

not clear as to when room service should have been paid.

great room service

we loved the pool and steam room, and all the games available in the hotel lobby/bar area

location, facilities, restaurant, ev charging

some plane noise, bar was a bit limited (just bottled beer and wine)

would have enjoyed a cocktail at the bar but obviously not a deal breaker

good, bedrooms great with comfy beds, staff very friendly, and there is a table in the bar area that looks out over the hills which was great for an evening beer

lovely venue for a wedding but a little cold in the barn for an autumn/winter wedding

lovely, helpfull personel, very kind housekeepers, great food and bar

breakfast wasn't great

) perfect after the totally awesome breakfast choice of cereals, juices, tea, coffee and an amazing choice of small, medium & (see

was fabulous, rooms were spotless, as just been renovated, excellent value for money, lovely breakfast

friendly staff comfortable beds and a good sized room we had a sharing snack in the bar on the first night which was very nice and again, good value for

welcome,comfortable bedroom,very warm clean and functional bathroom, good choices for breakfast

delicious, and the staff were all lovely (especially the blonde woman who checked us in from the bar and showed us to our room on the friday, didn't get a name unfortunately)

excellent place to stay, convenient parking and enjoyed our breakfast. friendly staff

staff were friendly and helpful, with the bar being a great place to sit and relax over a gin & tonic and good bar

we had dinner and breakfast in the restaurant and found there to be a good choice and really good quality

wifi didnt work in our room as too far from router

wifi was weak to non existent in the

plenty of parking and i was able to park where i could see my car from the bedroom window

would definitely go again and use the carpark for airport parking

tasty room service breakfast at no extra charge ideal as we left before breakfast started

great beds and fully equipped gym! great location for the airport

the dish shouldn t have left the kitchen

very comfy beds, great welcome on arrival, good room service.

great for my two kids, not big enough for any serious swimming though

you order room service it is an extra 6 pounds to bring to your room just think that is a bit

bed for the kids was not ready on arrival

tea and coffee in the room and a very good breakfast included in the price

facilities available, onsite parking, free wifi, good breakfast and food available to order at all t8mes which is a bonus when travelling with kids

good breakfast and food available to order at all t8mes which is a bonus when travelling with kids

no kids menu on display

lovely full english breakfast with energising breakfast radio in the background.

hosts comfortable stay polite and welcoming good facilities and a great english breakfast in the morning ud83cudf04

wifi did not work well

suite, it had a double and 2 single beds, lovely and spacious with a dining area and a small kitchen, it s a little dated but comfortable

decor updating more kitchen utensils etc

first room i was put in i could not get connected to the hotels wifi

the location was exceptional and the ev charger made our stay much more relaxing

wifi strong and reliable anywhere in the hotel

cleanliness, staff, service, breakfast, room, wifi lobby general ambience in all very pleasant

excellent food in the restaurant and bar area

around back of hotel breakfast was good value bacon

breakfast was varied in choices and availabilty of hot or cold drinks at all times was very

clean cheap has a bar and food but also a plenty other places to grab food/drinks that you can walk

great breakfast great staff lovely shower

breakfast area where can take dogs, breakfast was

as it backs on to a communal park weekend morning can be noisy as sporting events are held for kids and their cheering sections

convenient for visiting kids at university

there was no instruction or offer to use fitness suite which we may have liked to use

i did not use the fitness centre. the location was pleasant with water, trees and green space.

easy access to the city centre, spacious rooms, very comfy beds and the fitness suite is good

was spacious and light luxury reception area ideal for coffee time and a book bev in the bar area and deliha on reception were particularly helpful exceptional

the bar was closed due to government restrictions

bedroom and check in was great. had a great sleep. breakfast was good

gym was well equipped, great breakfast, comfortable rooms, free parking

when i ordered a double whisky at bar, it was short, and i told the bar lady who told me it wasn't, but when she put it into the

the welcoming staff and cosy bar create a really relaxing atmosphere

the only thing we didn’t like was the location of room, it was directly off the bar area and, as the staff were serving dinner in the evening and breakfast in the morning, it did

we had a drink in the bar in the evening and the staff were very pleasant

the food was delicious and the bar and restaurant very welcoming and cosy and great decor

very friendly greeting and great bar with a great range of gins

the price of drinks at the bar a bit on the expensive side.

very accommodating with providing early check in, despite my son being sick at reception and us really being in need of a room

no fridge in the room but the bar gave us ice and and ice bucket

nice room, good bar and breakfast

gym tiny!

the staff are always friendly and helpful, rooms always clean, and they have kitchenette (consisting of kettle, fridge and microwave) which you do not always get in other

the staff went out of their way to help and accommodate us~{late check~in, late check out

bed was comfy, the room was spotless, more towels than needed (always a good thing) kitchen was very tidy, tv was a good size, all in all great value for money, happily stay there

location the hotel was much better than reviews! late check out - comfy bed

loved the little kitchen

late check out the room was spacious for us

paying for room service in the room was a little strange instead of at check

room service was

breakfast wasn't that good, it was mainly the sausages which was disappointing cos we ordered room service the night before and the tuna melt baguette with fries was

small gym, a bit outdated style

very good experience, room is larger than we thought. kids had lots of fun in the swimming pool.

that we didn t get to use spa because of covid.

kids were still in the pool way after 6pm

the gym and pool area were very relaxing and a great

facilities, staff, late check out and the cleanliness were all great

expensive ev charging but did the job

breakfast was tasty and fresh

location for event we were attending. easy walk to restaurants, casino and shops.

service - but to be fair there is plenty around, when i m working i sometimes go late and want room service or dont fancy going out on my own - they do allow deliveroo- but tried it for pizza

room very clean and comfortable, the staff at this hotel very very friendly & extremely helpful, breakfast was really good plenty of choice & the lady running the breakfast service was really nice

meal and the full english breakfast was wonderful the room was comfortable & clean with everything you needed

food was amazing, we had a lovely dinner and breakfast

breakfast was lovely and made with good quality ingredients that were perfectly cooked

free parking as well

i noticed a few reviews about the breakfast not being so fulfilling however

it needs to be clearer that the bar restaurant is also where the hotel is i didn t see the hotel sign only the bar and had to go

close to city ground, clean, safe parking, welcoming staff.

bed for two kids was far too small

breakfast was decent, the family room had the kids beds in a separate little side room which was great

it was very clean and comfortable . loved the gym, & spa facilities too

was lovely, hotel room was lovely considering we had a few problems they d is give us free late check out which was appreciated but when we went to check out no one asked me about my

pool and sauna is a great addition to their amenities

staff & gym staff

we did appreciate the free use though and the gym was an added bonus

all the staff was friendly as always john in the restuarant / breakfast was super friendly as usual

only thing i didn't like is that they appear to allow kids to come in off the street and sit in reception messing around using foul

bed was comfy, view was nice and love the late check out

kids breakfast could have been free

free wifi

comfortable bed, great shower - v important, decent breakfast, good wifi

breakfast and staff were absolutely great all over hotel from housekeeping to bar staff

better wifi signal, kept dropping out

option for room service

i stayed in 2 rooms over 5 nights and the wifi quality varied

staff in the bar next door were lovely and they were rushed off their feet with customers but the facilities in

i tried the gym out

decor was very nice, bed was comfortable, gym facilities were great, and location was perfect

the gymnasium was also great and not busy when i went giving me plenty of space to work out with all

the bar attached is a gem and must be seen

breakfast was awesome, room service great, clean, friendly, ideal location