and manageress kindly bought us a drink as our room wasn’t quite ready even though had paid for early check in

very rude, we were told twice on the phone we could check in early as we were attending a wedding and driving a long way

they couldn’t do enough to make our stay the best it could be from organising an early check in to helping us carry our buggy up the stairs and out of the taxi

always accommodate an early check in if rooms are ready

bar was great and the hotel is located right in the middle of the town

were granted an early check in

staff, cosy room and lovely breakfast

breakfast was lovely

the sausage rolls on the bar were nice too

friendly staff showed me my very comfortable room before going into the bar to listen to an excellent band

we requested an early check in and we were sent our room code soon after, that was really appreciated

basic but v clean and functional. staff extremely helpful, accommodating our early check in.

there is always a warm and kindly welcome, a really nice breakfast and cosy rooms

breakfast excellent

great quality cooked breakfast

they accommodated complimentary early check in for us and was overall really helpful and friendly

they sorted my room early check in to freshen up

so we had to go out and find something which wasn’t ideal with two small kids

clean hotel, room was comfortable nice view from our room, breakfast bar was good, small breakfast but good, not overloaded with unnecessary items

very good breakfast with plenty of choice

staff were great and really went above and beyond, accommodated an early check in and even upgraded the room

however, asked politely if early check in was available, and emailed twice prior, as we were attending a wedding at 3

immaculate. great staff assisted with early check in after a long driveud83eudd19ud83eudd19

the bar lady claire was brilliant lovely lady goes along way

welcome was warm and friendly, the room was clean and adequate for what we needed, the bar was nice and the prices very reasonable

staff were very nice and tried to accomodate our request of early check in

we arrive slightly early and were not allowed early check in when we saw others pass

had a very early flight) we were told there was no early check in

on arrival

check ed in room was not ready we were early reception said is is early check in

i attended for a wedding and so needed early check in which they accommodated hassle free

close to the crematorium ground floor room early check in

stopped here a few times whilst playing golf at celtic manor, each time has been great

breakfast was great

really enjoyed the room and the spa bath really made the evening more enjoyable and a super comfy bed, such a great stay, i would

early check in helped us

on site restaurant & bar with evening meals helps if it pours with rain and you don’t fancy walking to other venues

of the guests were in the bar until very late and were extremely noisy

the hotel has a very comfortable lounge/ bar area and there is a pleasant garden to the side of

staff opened the bar whenever you

nice breakfast early check in

we were given a larger room and late check out all free of charge

the stay was great rooms very clean. staff were great and kids had a great time

the location was perfect as i was playing golf at celtic manor

staff, incredible food and good vibes only with a play area for kids and a pool table and other games

staff and early check in was available for us that saved us a lot of hassle but one of the rooms we’re

friendliness and cleanliness decor breakfast newspapers early check in late checkout

facilities and option to join as an ihg member for late check out

moved us rooms and added another so we could have inter locking rooms with the kids for more space

whilst i dont expect kids to be seen and not heard, they should perhaps have been told to play near their family

very clean, excellent breakfast and helpful staff to with early check in and late check out.

beds a bit hard. rubbish wifi

came to our room quickly too, we'd been looking forward to having a swim in the morning and the kids loved the pool although it was very small and basic

the bar staff were very welcoming and the bar snacks were very reasonable as was room service

the guys who ran the bar were friendly and the reception staff were so accommodating

fantastic room and lovely hotel. we asked for early check in which was arranged for a £25 fee.

i did not try breakfast, but it should be okay.

hotel describes a use of a sauna, but it's not part of the spa area, it's located in each of the changing rooms, bit dissapointing as couldn't share the

kids liked their welcome crisps, sweets etc

we had a good meal in the bar area after the restaurant had stopped serving, staff very accommodating

early check in from 10am which was approved but when arrived at property, no one on site and no

we were contacted before arrival and were able to organise an early check in for 1 pm which was really helpful

we were visiting for a funeral and the owners were very accommodating with sorting an early check in

location value early check in

comfortable, spacious, clean and easy. staff were very accommodating of early check in.

the receptionist was extremely welcoming and although we arrived very early he was very accommodating and got us an early check in which we really appreciated

thanks for early check in so cases were out of the car

well stocked bar with a choice of draft local ales, gins, cognacs and liqueurs

menu in the room which i tied to order from, and i couldn t get through to reception to order room service, it was a very busy time due to it being caerleon festival weekend

the telephone didn't work so couldn't order room service as

early check in was available which was quite convenient

brilliant location, facilitated an early check in and brought a cake for my friends birthday

staff were friendly and helpful and allowed us an early check in.

requested an early check in since we were due at a wedding at 3pm, we were firstly delighted and relieved that

top lad at the bar came up with an ice slushie as a replacement, which was banging

we arrived early and they offered us an early check in which was really appreciated after travelling

we arrived early and they were able to sort out an early check in

early check in options available, despite requesting this at the point of booking

useful luggage storage when early check in was not available

they always talk to my kids and make them feel welcome and 'grown up'

the hotel staff excellent. top meal in the chop bar. early check in convenince

the room was ready early and they gave me an early check in

upgrade, free early check in, free parking

reception, early check in and friendly.

about everything staff breackfast beds early check in no problem staff help in evryway as a ederly gent ifelt

location,parking,early check in and check out

early check in by email

can’t fault our stay here. great room and was ready for early check in. fantastic location.

offered early check in also complimentary drinks

great location, easy to get to from the station. comfy bed. early check in

by very friendly staff who had been accommodating of an early check in as we were attending a wedding

the owner accommodated our request for early check in and was happy for us to

nice bar and dining area nice size room

breakfast was freshly cooked to order

a delicious breakfast was served and i had just what i wanted

& easy early check in as i'm a member which was definitely a bonus

easy and early check in if they have rooms with nice view they recommend

friendly housekeeper, request an early check in and room is ready at 1 pm

early check in and helpful, pleasant reception team. comfy bed and pillows.

staff very friendly and helped with an early check in that was very much appreciated

asked for an early check in & room was ready for 12

friendly staff, early check in, and very clean room

asked for early check in and room still was not ready at 5pm. when we arrived at 3pm

staff had prepared for an early check in for us, which was most appreciated

the staff were lovely and accommodated and early check in for us which we were very grateful for

location helpful early check in advice on parking ability for dog to stay

great location , well designed rooms , early check in

early check in, breakfast

location, lots of bars and restaurants near - comfortable and spacious room - free wifi - we got early check in without having to pay more - staff

early check in

i contacted a virus the day before our arrival at the hotel and the hotel kindly facilitated an early check in due to me feeling unwell

i had enquired about having a room available for early check in so we could get changed and we were accomadated this which made a huge difference to

great & really helpful with parking & early check in

overpriced for 1 night especially with the hourly additional charge for early check in

had sent a message asking about the possibility of early check in, but no one responded

early check in was very helpful

very early sat morning

early check in was possible, very friendly staff, great facilities in the room

early check in, clean and tidy, staff were very friendly

staff were very friendly and we got a complementary early check in which we as very useful

offered early check in at no extra cost

having arrived early and weary after a long 24 hours we were offered early check in to out room which was a life

early check in, helpful reception staff, nice bright clean room

good soundproofing, comfy bed, hot shower, fast wifi

the hotel and its service are good, though it is not clear how guests can use their wifi

location. early check in

parking and ev charging

quick room service, clean rooms and great value for money

quick check in, great location, amazing gym!!!

was in a deluxe double with sofa), good wifi, lovely staff

can get early check in if you register your email with ibis group

early check in due to a migraine, as soon as i lay down to sleep the door went to change the soap

was attending a wedding in bristol and called a few days before to arrange an early check in as the wedding started at 14:00

staff recommended joining free accor rewards program, which unlocked early check in and wi-fi immediately

we arrived early and we got an early check in

prices for parking, breakfast and early check in felt a bit steep.

early check in was organised

friendly and efficient staff and early check in.

warm cookies at reception good breakfast choices early check in bag room l'occitane products

check in time is quite late compared to other hotels and they charge for early check in

accommodated an early check in and late check out

to access and early check in enabled

little bit of a faff getting an early check in but got there in the end at no charge

close to station and old town. early check in was no problem.

early check in and late check out

we had tao rooms but was going to a festival so needed early check in

late check out

big free car park, gets congested close to the hotel but masses of space at the far end

there 4 x now still not got a late check out with a little talking allowed to check out 1pm instead of 12 noon

it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were rude as