our early check in request was accommodated

lovely room ,,didn't quite get early check in a little disappointed

seamless early check in lovely clean room

is noise from bar below but they provide ear plugs and it did not bother us but might not be suitable for small

location, large comfortable bed in good size room, excellent bar with good drink

from arranging an early check in, a taxi to masham, even mark jumping in my car to guide me to a parking spot

great friendly staff. great bar atmosphere.

how we could use the back entrance to our room so we weren't trailing our wet dog through the bar or muddy shoes

location in village centre free parking with disc ( available free at the bar) really good room overlooking the main street great facilities - comfy bed, fluffy towels, tea

the bar area had a nice atmosphere, a good choice of drinks

early check in. pleasant staff. good location.

location early check in

early check in which was perfect for us

pub, allowed us early check in which was fab

and flexible host, great breakfast and most important good beer at bar

rate this hotel highly enough from super friendly staff, early check in, amazing room which was more like a suite with lounge area, and fantastic view from

wifi was great, free access to magazines and newspapers

wifi can only be accessed from or close to the bar

very spacious, plenty of room, king size beds, walk in shower in a large bathroom, restaurant and bar very relaxing lovely food and

location and parking facilities were excellent

accommodated us with early check in as we were going to a wedding, thank you

but they opened the bar early which was appreciated

owner and staff friendly and helpful and nice bar and food was excellent

lovely and they were brilliant confirming my labrador was more than welcome (and don't charge a pet fee)

amazing as per lovely staff, breakfast gorgeous

the early check in - our room was available 3 hours early, to the friendliness of staff, all were were

the room was perfect, the bar was friendly and served great cocktails snd breakfast was

little point went into bar asked for a bottle of malbec but didn t have one but it was on drinks list

there is bar meal option for more casual dining - though the bar is relatively small and cosy / intimate so

bed was fabulous breakfast via room service was very poor

breakfast was good. we also got an early check in which was really helpful.

the team at the spa and gym was extremely helpful

to dislike really, although walking across to the golf clubhouse in the rain as the only dinner option wasn t great

breakfast sausage could have maybe been cooked a bit longer :d

with lounge/dining/kitchen area and the facilities of a 5 * hotel on hand was perfect for a girly spa trip

friendly staff early check in good location easy to find

managed to get us early check in

very accommodating allowing for an early check in, lady on reception very helpful. very clean.

and facilities good ' breakfast was very good ,great choice staff were pleasant asked for an early check in which was

early check in

thank you for our early check in!

we had an early check in as we were attending a wedding close by

friendly staff, good rooms and a great breakfast. excellent location.

friendly hosts, clean and comfortable room, good breakfast.

lovely warm welcome, lovely staff, amazing food. comfy, warm and clean rooms, bar and restaurant

we ate in the bar and the food was lovely ,breakfast was also great couldn't fault anything

the staff were friendly and we were able to get an early check in, which was very appreciated.

bar meal was lovely

very welcoming & very laid back re our little dog who was allowed in bedroom & bar area

the easy of checking in and the ability of a late check out

food and ambiance in the dog friendly bar was perfect

we requested an early check in, as we were attending a birthday lunch and were contacted within half an hour to

they allowed us to cook breakfast in their kitchen even though they do not do breakfast

property is very spacious we stayed in the toot suite, this suite had bathroom facilities, kitchen area, lounge with corner sofa

the kitchen, table & chairs and sofa area were really lovely to have

location was nice and easy to get to. breakfast was lovely

early check in

were so warm and friendly and very helpful,liked using the kitchen to help ourselves to hot drinks and breakfast had everthing you needed, near train station

friendly welcome, spotlessly clean bedroom, bathroom and kitchen

refreshments, snacks, breakfast in shared kitchen

i loved the kitchen

as i was coming in from the airport at an early hour, i appreciated the early check in

above a pub but once checked in there's a separate front door so you don't need to go into bar unless you want to

only thing i would suggest is to change the bar that holds the shower curtain as it falls down.

great accommodation, jill and elisha bar staff were brilliant nd made me feel very welcome

fantastic bar downstairs, no noise from it

black swan were really accommodating and attentive, especially with our early check in and late check out

black swan were really accommodating and attentive, especially with our early check in and late check out

down in the bar the menu was varied and the service excellent and friendly

lovely atmosphere in bar and nice food

the fire inside the bar was warm and welcoming

the staff were accommodating to our every need even supporting us with an early check in due to needing to attend a local wedding

a gem of a hotel , fabulous location quirky bar area , staff were amazing very friendly and welcoming and the food was fab , bathroom and

very helpful staff, great restaurant and bar on the ground floor

room very comfortable, staff very friendly and helpful. breakfast very good.

bar area very stylish and the food in the restaurant was very good

friendly staff and sorted us with an early check in

nice bar area. clean room. bed was really comfy.

time in the bar the singer was excellent halfway through we got free shots, nice gesture

the bar staff were very helpful in organising us a taxi

the receptionist/ bar staff member was super friendly and even though there was something not working in the room and

location, comfortable room and bed, friendly staff who accommodated an early check in for us as we were attending a wedding

wifi didnt work

we would have happily sat by the fire ud83dudd25 all evening upon our return we again sat in the bar area before heading upto our room wich was both spacious clean and very comy with a lovely view

also noise from the bar below the room but that was not a big problem

the beds were not comfortable and there was no free parking provided. also there was no wifi.

they were so friendly and went out of their way to accommodate me both with early check in and finding a quiet spot to be able to do a couple of work calls

23), good bar & great breakfast

breakfast was amazing

onsite, large room

room wifi was strong

staff were welcoming and went out of their way to accommodate our early check in request

the food i had. the best fish n chips bar none !! thanks

great place from easy parking to check in

have to be a touch lucky with the parking depending on the time, but other than that,

plenty of parking

they were able to get us an early check in for a wedding. friendly staff.

our room it was room 9 very clean and comfortable ,staff very polite and helpful , excellent breakfast great service ,we loved been separate from the pub very peacefull,we had great weather so

awesome breakfast too

the food was very good, great value for money and delicious ud83dude0b plenty of choice for breakfast which set us up for the day

breakfast was great and staff,lovely