staff very accomodating for early check in

the hotel is extremely clean, pool is outstanding

breakfast that we paid for and turned out its only for 2 guests not for all 4 (2 kids didn't get option for food - 35 minutes waiting for eggs and rude and inattentive staff ;

friendly staff, nice clean rooms, attractive lobby, good breakfast, convenient location.

clean, comfortable. excellent breakfast

early check in was available even though i had forgotten to tell the hotel in advance

beautiful, comfortable, good pool, gym, staff was very helpful

breakfast was good as well

best service, the best accommodation, the best value, more than i was expecting, breakfast was beyond of every expectation and everything else is on the high level

as a late arriver (9pm), i also was disappointed to see the bar and kitchen were closed, but appreciated the little lobby shop for a quick bite

hotel was able to accommodate early check in which i appreciated. close to subway stop.

staff was friendly. guest laundry.

the laundry and the tapas restaurant and the location. breakfast was good.

room had a kitchenette with refrigerator and microwave

comfortable bed, plenty of space in the room, good location, complimentary breakfast and coffee

called ahead and asked for early check in

family of four two adults and two kids

the breakfast was very good, with so many different options every day

the hotel is well located, clean, and has a good breakfast

there was plenty of room at breakfast for people to spread out

the front office lady luana was excellent. got me a room quickly despite being an early check in

stayed with 4 kids and myself

it's new and clean, the breakfast is good. our kids love this hotel.

pool was very warm, adequate for laps and a splash, gym nice extras like

clean, friendly staff, good breakfast.

and answered everything, including changing from a 2 queen room to a 1 king and having an early check in

wanted to have early check in and asked when i booked did not get

we arrived early and inquired about early check in

friendly staff, clean room, indoor pool, good breakfast

great place to stay. friendly staff. enjoyed the breakfast:)

clean beautiful early check in

great hotel. nice bar and pool.

the cleanlieness and beatuiful decor and great beds and the mini bar is always a great touch.

gym

kids in pool too late and pool was cold

walking distance to harvard. early check in.

early check in, friendly staff, bigger suite

if all of that gets boring a 15min ride to the casino is always a 24 hour option

the shared kitchen could need more utensils

it certainly has character and was fantastic that our double room turned out to have a kitchen

staff was not accommodating to a 40 min early check in because of this we will not

front desk person was great and the manager was outstanding he accommodate me with an early check in and a late check due to me going there because my husband had pre op that day we

pool was closed for maintenance throughout our 4-night stay

however the gym had good modern

nice rooms, clean, comfy and an amazing breakfast i wasn’t waiting for

the staff is so accommodating (need an early check in/late check out- sure

was awesome, she has been working there a long time, very friendly, helpful and accommodated an early check in which was very much appreciated

also they have coin operated laundry which is a massive plus when you're on long holidays

access to clean, full kitchen, dining room, laundry facilities, outdoor deck and patio

kitchen and laundry area available if needed

everything was great. early check in was very helpful!

very comfortable big bed,smart tv, early check in and late check out.

very comfortable big bed,smart tv, early check in and late check out.

the coin laundry was clean and available most of the time

there was a reasonably stocked gym

my flight arrived early and i requested and obtained early check in

laundry service was very efficient 4

early check in the heavy snow day, impressive.

were very happy we were able to be processed or an early check in

easy, early check in with upgrade good location starbucks in lobby

any furniture on it or any way to sit out there, the food took so long i left, i requested early check in and wasn’t able to until 4 anyway and they wouldn’t let me have a parking garage

check in time was extremely late, i was told i could get a early check in but that never happened only e-mail was offered to notify me when ready which never

allowed early check in and staff was accommodating and friendly

the gym and pool

gym

value, beautiful building, nice pool and gym, fantastic bar

pool and gym

we ask for early check in and we could get it not before noon time

would be nice if there was provision for early check in especially for someone coming from

had flown all night and you were able to give us an early check in time

very friendly and helpful with early check in

early check in great breakfast. loved the record players.

they provide early check in and late checkout, people are very nice as well.

from accommodating early check in to sending complimentary champagne and chocolate for my husband's birthday

his name is corey and he assisted us so well on arrival with an early check in and room change

bit pricy, everything was an additional charge

i arrived was welcomed with friendly staff, early check in and and upgrade

beds were comfortable and they were extremely accommodating for an early check in

the staff was so nice and helped us get an early check in

wifi did not work in our room

we weren't able to use any facilities other than the gym with few equipments

the gym was well equipped

i called in to check in early

breakfast

easy walk to fenway, very safe and secure entrance, great coffee and breakfast for the morning

excellent: comfortable, great position, not noisy, good breakfast, professionalità, courtesy.

amplified continental breakfast offered provides opportunities for conversing with other guests in an informal setting

i was allowed a very early check in. the staff was exceptional.

the gym is the best hotel gym i've ever used

the gym was also very clean and well equipped

we loved the center and the gym - it was well equipped and clean

the gym was up to a very good standard

good front desk for early check in, all staff are nice.

they accommodated early check in, very much appreciated

easy check in/out and flexibility for early check in

the restaurant and bar was unexpectedly quite good

we really enjoyed the hotel bar and restaurant

messed up early check in, ignored me and chatted with airline staff during checkout

allowed us early check in

good location. allowed early check in.

i loved the fact that an early check in was fine

early check in was available to us

parking. early check in. great restaurant that was very close validated parking

missed to have a small fridge at the room, specially handy when you travel with small kids

the prices should include free breakfast too.

the hotel is used for student housing, so at night you have kids in the hallways

we would stroll 2 mins for breakfast at pressed cafe (highly recommend the french toast with nutella and banana

very much appreciated the early check in and staff holding luggage in lobby after we checked out but didn t fly out until

apartment was super clean, spacious, with good storage, wifi, a nice bathroom and small kitchen with enough to cook a meal

good apartment:clean convinent,location nearprudential center and star market,owning gym and kitchen can cook boston lobster in apartment excellnet

wifi can get spotty, but you can ask for an ethernet cord!

- stronger water stream - vegetables and fruits in breakfast

stead of 4)

reached early with the intent to stow our luggage

us with early check in as we arrived in boston, 6:50 am on a red eye flight

we threw our name in to the queue for possible early check in and was able to get in our room at 1pm

loved the staff, the pool and the early check in was the greatest bonus for me!

you so much for the early check in availability

did not have breakfast; we had brunch after we were offered an early check in

they have housekeeping every days the place is well secured, laundry facility and a gym.

liked the location, facilities including the gym and games room and free laundry for guests

the adjoining restaurant was wonderful, and the gym was good too

room was amazing. breakfast was delicious. able to provide early check in.

very friendly staff, allowed early check in. breakfast with plenty of choices.

very friendly staff, allowed early check in. breakfast with plenty of choices.

had $25 credit per night to use at the bar and the guy who was during checking in didn't tell us, the next day we found out

my large studio with kitchen and sofa separate from beds

they accommodated an early check in--thank you

hotel staff went out of their way to solve all our requests - early check in included - with a smile

they allowed us early check in and called us when the room was ready at 11:30am

see above re breakfast. room service was good generally.

room service and meals available via room service was/were excellent

staff is very helpful and they try their best to accommodate your requests for early check in etc, to the best they can and hold your stuff after you check out etc

was upsold a room for early check in that had a street view, the windows were so dirty you really couldn't see out

accommodating staff with early check in and late check out

i didn't care if the hotel had a gym or restaurant because i knew i'd get plenty of exercise walking everywhere and i didn't plan on

gym is also available but is really small and not much in it

free 24/7 coffee. spacious room. early check in.

staff were friendly and accommodating for our early check in

service checking in was very poor also when i call to inquire about early check in, lady on the phone was rude

early check in

the bar wouldnâ ? ? t let you bring drinks to your room.

for early check in to prepare for a paper i was delivering at a local university

staff was great and accommodating for an early check in. we also liked the dog on the lobby.

staff kindly accommodated our request for early check in

the price of the food and limited room service menu.

loved cori the dog and the rooftop gym

front desk staff super helpful , provided early check in and great with advice about the area

we requested an early check in and were accommodated

were very accommodating in letting me do a super early check in since my flight got in so early

wifi totally doesn't work in rooms but they know this and are upgrading the connection

wifi limited to three devices restrictive with our travelling party

early check in due to travelling overnight much appreciated

they were able to accommodate an early check in and late check out

they gave us a very early check in around 7am and we were very thankful for that after a long night travelling to reach

they allowed early check in and bag storage

fairly close to downtown/ bostons main tourist attractions and airport staff accommodated early check

early check in helpful reception

accommodated our early check in request and staff was very helpful

loved the dogs!! the bar downstairs was great too! location great!

restaurant and bar down stairs

just that the bar and restaurant next door were not open but still had an amazing stay.

our flight got in very early morning and we were able to get an early check in as soon as we got there

an early check in

room service was good, but was

bar and main restaurant are very popular so getting a seat was often a challenge for in-house

the room service was out of this world. all of the food was delicious.