staff was helpful and able to meet our special needs for accessiblity and early check in.

good staff, pleasant room, simple but good breakfast selection

super helpful staff, very clean and stylish, airport shuttle. a+++++

to the airport, placed to eat, complimentary airport shuttle, breakfast and wi-fi

airport parking and free shuttle

early check in

we stayed here for the location and the outdoor pool

shuttle service to airport was great as well.

imited space ) , friendly staff , close to airport

airport transfers, the rooms are very clean, comfortable and the facilities (such as a laundry room

the young lady who allowed me an early check in was exceptionally kind as well as professional

the bed was right on. the pool fine

restaurant and bar were not open - but these are challenging times

the bar maid was very nice and quick

bar was great

we were allowed an early check in for a small fee

asked for an early check in and arrived around 11:30 and room was ready. thank you.

allowed early check in.

we arrived at 3pm, which we were advised was check in time and early check in would not be available due to a housekeeping shortage

easy early check in with friendly staff

so appreciative that they extended an early check in due to flight arrival

didn't end up eating the breakfast because we slept so late

place is a steal for the price. clean, helpful staff, nice rooms. free breakfast

clean, good breakfast, nice staff, clean pool

pool could have been a little warmer bit over hotel was great

the staff were very accommodating and let us do an early check in

should be cut off times for 20 and under and after 11:00pm adults still should be able to use the pool, being

pool and hot tub were warm

breakfast was very good

the breakfast although complimentary was poor !!!!

man would not let us check in, not even 10 minutes early

proximity to pnc early check in

very comfortable! they were very nice, and accommodating to my early check in!

breakfast with the waffles was nice. the family running the hotel was friendly

wifi is so slow and the bed is out of the date.

i got there earlier and was able to have an early check in

no shuttle to stadium or downtown

we dis not expect to have a pull out couch or mini kitchen

complimentary breakfast was perfect

the full kitchen and the fitness room.

bed and bedding extremely comfortable. allowed early check in

friendly and nice pool.

we appreciated the care that the staff was taking to keep everyone safe yet keep the pool and exercise room available for use

no shuttle service to downtown

she didn't seem inclined to explain the airport shuttle when i asked, i had to ask about the shuttle twice

gave us an early check in on a holiday thank you so much

my room opened from the back onto a view of the pool and the other rooms on all the floors

i'd like to come back in the summer when the pool is open

was wonderful including the staff, comp breakfast, parking, and location

left to early for breakfast had to catch flight every thing else was good

went out of their way to accommodate our early check in

early check in was very helpful

the breakfast was great. it was hot and there was plenty to eat. the cook did a good job,

when you have little kids to put in the tub, it's not cool to find things floating around that aren't from you

location, staff, bedding, shuttle

manager/owner was very kind and assisted us when we had to call in order to request early check in

friendly staff, clean, comfortable room, good breakfast with lots of choices.

a very good laundry room

the breakfast is wonderful also

amelia in laundry and the rest of the housekeeping staff were

staff very accommodating, gave us an early check in and helpful with getting around pittsburgh.

small snacks for breakfast ud83dude0b just note, there's people living here, and have pets, but it's not a bad stay

breakfast selection is very limited.

problem with kitchen sink knobs turning but it didn't effect me using them once i figured it

good value... full kitchen... comfortable room.

the staff was very friendly and was able to accommodate an early check in

we liked the gym and that they offered healthy snacks and cookies

the staff was exceptionally friendly, the hot breakfast delicious, and the room very comfortable

gym was poorly setup and maintained: 1)2 threadmills: one was off; the 2nd one wasn't fully

the shuttle service was very helpful getting to the pirates game! friendly staff! nice pool!

you for supporting my request for early check in

it was a place to sleep and they don't charge pet fees.

tv did not work all weekend especially inconvenient traveling with kids

we ended up using my phones hot spot to connect to my kids devices to get service

left within a hour of checking in to find a better place for my kids

they called us when our room was ready for early check in and loved the valet parking

asked for early check in and was accommodated

one of the biggest things is that room service is advertised and when i tried to use it, it said it was unavailable

lacking is clear- easy- good room service

room service closes early

early check in was awesome. nice location to shops, university.

king rooms are great two tv's a sofa bed as well as a king size bed small pool gym area, next door you have dick's sporting goods and a cinma place as well as other shops and

i said in previous review the kids would like the pool a little warmer but that is not of big concern

swimming pool could have been larger

the pool and the windows in the pool room need cleaned

allowed early check in and late checkout.

the pool was nice, it was clean and neat

coverlet smelled like an old gym bag- although it appeared white/clean it could not have been recently washed

renovation supplies stacked up in the pool area

pool and breakfast

i asked for an early check in and they were able to help.

the pool was so small we didn't bother with it. otherwise, we enjoyed our stay and will be back!

later in the evening we took the shuttle to the casino

big room, comfy bed. wifi was easy access. great breakfast

size of room restaurant in hotel fitness room

being promised an early check in i was told after driving 5 hours that no rooms

requested early check in - got early check in, but had to take 2 double beds instead of a king

100s of people lined up to check in at 4pm and they would not grant early check in

from the early check in, to the guys parking our car, the lounge host, the housekeeping staff

you for not charging for early check in, that was a very pleasant and appreciated surprise

loved the early check in and really appreciate the 12pm check out

we traveled from san fransisco and arrived super early

staff was great. bar great

great central location. bar is not open during week days.

we went in one morning and sat at the bar and servers were around but noone came up to us for 10 minutes so we left

we came in from 6 hours away and they were even able to accommodate our early check in request at noon

we were told to call in advance to see about early check in

much,had to wait on room to be cleaned and inspected even tho my request for early check in was submitted and approved messed up my whole schedule

2 dunks at evening free and an awesome spread for breakfast to free

location, staff was friendly, pool for the kids,

location - staff was great. quiet room early check in was great and appreciated

was saddened to know that there was no shuttle to and from airport and no complimentary breakfast

it's just a great hotel ...fantastic gym ...

good location, nice gym

is no current restaurant or bar as ownership changes

we were able to get an early check in

pool and we loved the quite time 9pm-9am the hotel offered for the guest as well as the free breakfast,dog friendly

the pool and hot tube were closed.

staff was friendly and welcoming. breakfast was great.

not having access to the pool due to covid.

cept restaurant

the staff at the front desk also helped us out with early check in

bed, clean, nice sized room, very cool historic building, early check in was very nice, friendly staff

extra charge for early checkin

the bar seevice was bad and to small

in was great, allowed for early check in and we were checked in and ready to start our day immediately

called to request an early check in and they were very accommodating, able to get me in much earlier than expected

they also had a problem with calling ahead for early check in and did not allow me to know if my room would be available, i travelled 6 hours to

room was beautiful the vibe is just so updated bar was awesome ud83dudc4f loved

lounge/bar was cool and restaurant in the old gymnasium was interesting

early check in was a huge bonus. staff were incredibly friendly!

was told there was room service available 24 hours

were told breakfast was complimentary and then had to pay

only complaint was the in-room breakfast in the morning

spa bathroom was great

staff were terrific, they accommodate my request for early check in and late check out

we received early check in and an upgrade at no charge

close to where i needed to go. plus early check in.

we took the free early check in

breakfast and evening dinner is a big hit with my kids

permitted a early check in for a guest with medical needs

staff was very nice and allowed us early check in since our arrival was early.

staff helped make arrangements for an early check in, recommendations for where to visit or sightsee on the strip and were pleasurable in

i asked for early check in and the lobby clerk called me as soon as my room was ready

close and safe for a mom plus 3 small kids

my son had a zoom meeting and they gave us early check in

very clean and early check in

then i sent an email and called six times to verify an early check in and i was never answered

location early check in free upgrade to queen suite restaraunt on site friendly staff

staff, gym, pool

we got an early check in around 1, there was an empty food service tray at the door down the hall from us

we requested early check in and our room was pristine

kids loved

sappointed kids) 2

the bar is nice and the cookies are my favorite

we were in a hurry to change for a wedding and we asked for an early check in and it did not happen

fluffy and comfortable pillows. bed was comfortable. breakfast was good.

breakfast was great. bed was comfortable. front desk staff was very friendly.

had breakfast option along with on-site vending and laundry

walls were too thin. continental breakfast was rather skimpy.

the gave us an early check in so we could sleep before work.

paid extra twenty five dollars for an early check in due to traveling, and they told me the room would be cleaned prior to arriving

i called the next morning to see about a early check in because i had to get ready for a funeral