i requested an early check in because i knew i was arriving early, and they were able to accommodate

only issue i had was that the pool water was kinda cold

plus a gym and a pool

the kitchen was essential for me

was a great room with kitchenette and would stay again if i come thru this area again.

we were in a hurry to change for a wedding and we asked for an early check in and it did not happen

walls were too thin. continental breakfast was rather skimpy.

since no-one mans the breakfast, there should be some clear signs as what to do and how to do it

breakfast coffee was great

breakfast fare needs to be expanded; coffee was terrible

the gave us an early check in so we could sleep before work.

paid extra twenty five dollars for an early check in due to traveling, and they told me the room would be cleaned prior to arriving

i called the next morning to see about a early check in because i had to get ready for a funeral

we got an early check in around 1, there was an empty food service tray at the door down the hall from us

we requested early check in and our room was pristine

has a covwredindoor/ outdoor pool

of local venues by staff, size of rooms, clean, pool super clean, updated

repainted door for example, the room service was unavailable for covid reason

allowed early check in

breakfast was excellent and shuttle service was helpful

was our fault, we were down for breakfast a bit late and there was no cutlery left

nothing. it was under construction and i got surprised by the $27.00 pet fee.

friendly, helpful staff, great breakfast, clean heated pool.

was excellent in handling a very large wedding party, had room clean and ready on early check in

we take these night getaways every month to have a night stay away from the kids and prioritize our marriage and to be honest it was a horrible start of the night

it's was clean, the pool was nice and warm. enjoyed the breakfast.

would like to see a hot tub in the pool area!

kids running up and down the hall until late night!!!!

early check in was awesome. nice location to shops, university.

rolled in right at midnight with 2 exhausted kids and a husband and the computer switched and told the receptionist there were no rooms

hated that they weren’t serving a real breakfast and that the pool wasn’t open (covid).

king rooms are great two tv's a sofa bed as well as a king size bed small pool gym area, next door you have dick's sporting goods and a cinma place as well as other shops and

one of the reasons we picked this hotel was because of the swimming pool for the kids

you for supporting my request for early check in

having 3 kids and traveling over 18 hours was told when we called it would be set up

was good for a night away from the kids

we ended up using my phones hot spot to connect to my kids devices to get service

2 towels in room for 3 kids n 2 adults

close to where we were staying. allowed early check in

staff were very friendly and breakfast was very good.

your manager. she was awesome. and the breakfast was the best.

pool and gym were nice

breakfast was amazing! check in easy. front desk employees very friendly and helpful.

staff accommodated request for early check in - much appreciated

lexie in the bar was great

that there was an option to accommodate two kids - the bunk beds

history of then building being an old vo tech school and how things were repurposed the roof top bar is amazing valet attendants were overly polite and

standout feature: the rooftop bar is absolutely phenomenal

i requested early check in and it was honored

such a beatiful bar in the lobby area. would have been so nice to order a coffee there.

unique stylish property without the upscale price. loved the weekend pop up bar and it’s staff

the bar in the lobby is very nice although i did not get the chance to try it out

room was clean and available for an early check in request.

the breakfast and the gym were wonderful the room was very comfortable and roomy.

the gym facility was also great

excellent facility. great breakfast and great coffee! staff very friendly and helpful

mattress was a bit soft for me, and i wasn't a fan of the all-in-one weight machine in the gym.

early check in

i had ask room service to clean room but they said he will clean after check out

really like the food and drinks at bar

nice clean easy to get to and shuttle service

loved the pool, housekeeping was great, and staff was very kind

staff was helpful and able to meet our special needs for accessiblity and early check in.

the bathroom had a strange odor, almost like a musty gym, or towel that has been used several times without being washed

to the airport and shuttle got us there in plenty of time

love the location and that they offered hotel shuttle for me to be able to take with having an early flight allowing my parents to sleep in while

because of covid 19. the breakfast that was offered seemed so

i asked for an early check in and they were able to help.

breakfast lady was amazing and was so upbeat

comfortable nice and clean with a little kitchenette

great room and terrific having the soho bar and restaurant in the same building

my room was obviously near the restaurant kitchen vent because my room smelled of cooking meat

staff helped make arrangements for an early check in, recommendations for where to visit or sightsee on the strip and were pleasurable in

staff was very nice and allowed us early check in since our arrival was early.

permitted a early check in for a guest with medical needs

i asked for early check in and the lobby clerk called me as soon as my room was ready

pool and fitness room was a plus

they called us when our room was ready for early check in and loved the valet parking

asked for early check in and was accommodated

restaurants are in the casino so if you have kids you have to order to go or through room service

beautiful hotel, great breakfast!!! wife and i were impressed!

everyone, from the lady that checked us in, too the gentleman who came by to clean our table at breakfast, they were all polite, kind, and gave off a sense of pride to be working there

location - staff was great. quiet room early check in was great and appreciated

good location, nice gym

is no current restaurant or bar as ownership changes

no room service

city view wasn't great, but not terrible either. no room service or minibar.

close to where i needed to go. plus early check in.

we received early check in and an upgrade at no charge

we took the free early check in

staff were terrific, they accommodate my request for early check in and late check out

had a great stay, the hotel has many nice facilities, including the gym and a terrace with a wonderful view

being promised an early check in i was told after driving 5 hours that no rooms

from the early check in, to the guys parking our car, the lounge host, the housekeeping staff

you for not charging for early check in, that was a very pleasant and appreciated surprise

requested early check in - got early check in, but had to take 2 double beds instead of a king

location is great. very clean. accomodated an early check in.

early check in was a huge bonus. staff were incredibly friendly!

room service did not freshen up our room sat -monday

from reception to check out, the service and the services, including restaurant and bar were really a cut above most every other personal experience

location and great bar and brunch was awesome bloodybmary bar so good !!!!

location, staff, bar - favorite hotel in pittsburgh!

we came in from 6 hours away and they were even able to accommodate our early check in request at noon

we were told to call in advance to see about early check in

much,had to wait on room to be cleaned and inspected even tho my request for early check in was submitted and approved messed up my whole schedule

it was a nice stay, and we will stay there again when we next travel to see our kids at college

comfortable bed, great bathroom, kitchen, safe, valet parking

bed, clean, nice sized room, very cool historic building, early check in was very nice, friendly staff

the staff at the front desk also helped us out with early check in

extra charge for early checkin

cept restaurant

a little sad not everything was open

we traveled from san fransisco and arrived super early

loved the early check in and really appreciate the 12pm check out

we went in one morning and sat at the bar and servers were around but noone came up to us for 10 minutes so we left

staff was great. bar great

drunk hotel guests, dirt on the 'new' bar of soap

then i sent an email and called six times to verify an early check in and i was never answered

very clean and early check in

location early check in free upgrade to queen suite restaraunt on site friendly staff

my son had a zoom meeting and they gave us early check in

room service, warm cookies, and an indoor pool!

manager/owner was very kind and assisted us when we had to call in order to request early check in

amelia in laundry and the rest of the housekeeping staff were

the continental breakfast could use a little more variety.

the breakfast buffet was kept stocked even if you slept in late

friendliness of the staff. hot breakfast.

in was great, allowed for early check in and we were checked in and ready to start our day immediately

called to request an early check in and they were very accommodating, able to get me in much earlier than expected

they also had a problem with calling ahead for early check in and did not allow me to know if my room would be available, i travelled 6 hours to

spacious double queen room, nicely equipped gym, rooftop access, location.

no food, bar only there occasionally mattress was too soft

this time i asked for early check in and late check out

allowed an early check in and told me about the parking garage 1

the room service was okay

wish i could of ordered room service, no facility available

gym

very clean and comfortable staff was very friendly early check in was very nice

kids refused to eat it due to being picky

- gym and pool were rather small - and poorly equipped

the pool was quite small, but no one was in it when we were so it was fine.

gym and pool

staff accommodated a very early check in after a long drive.

breakfast options were great

it was clean, the staff was helpful, and the breakfast was free and

hopefully the breakfast should improve post pandemic

awesome breakfast