we were able to get an early check in

the pool could be open later.

desk clerk was very friendly and breakfast was great each morning.

all the staff is so welcoming from front desk to breakfast bar employees. enjoyed the breakfast!

we were in town for a wedding and used the breakfast room as a gathering place in the evenings

allowed early check in

one elevator was out of service. the pool was closed and kitchen faucet was broken.

nothing. it was under construction and i got surprised by the $27.00 pet fee.

pet fee is exhorbitant

small kitchen area with a sink, microwave and fridge was very handy

the gave us an early check in so we could sleep before work.

paid extra twenty five dollars for an early check in due to traveling, and they told me the room would be cleaned prior to arriving

i called the next morning to see about a early check in because i had to get ready for a funeral

i requested an early check in because i knew i was arriving early, and they were able to accommodate

kitchen

facilities include free laundry room with washers and driers

i loved that you could borrow less frequently used kitchen items (like crock pot) and check out dvd movies

pool and common areas were clean

we were in a hurry to change for a wedding and we asked for an early check in and it did not happen

walls were too thin. continental breakfast was rather skimpy.

breakfast was great. bed was comfortable. front desk staff was very friendly.

fluffy and comfortable pillows. bed was comfortable. breakfast was good.

breakfast fare needs to be expanded; coffee was terrible

we requested early check in and our room was pristine

we got an early check in around 1, there was an empty food service tray at the door down the hall from us

early enough for the kids to swim and for us to get back on the road

early enough for the kids to swim and for us to get back on the road

maybe an option for a bar fridge would be good but we did bring our own cooler

staff was helpful and able to meet our special needs for accessiblity and early check in.

close to airport, early breakfast.

to the airport, placed to eat, complimentary airport shuttle, breakfast and wi-fi

the bathroom had a strange odor, almost like a musty gym, or towel that has been used several times without being washed

location to airport with free shuttle service

the young lady who allowed me an early check in was exceptionally kind as well as professional

the bar maid was very nice and quick

very clean. great gym, pool, sauna, and whirlpool.

pool was closed

no gift shop; no pool

early check in

duvet was very heavy; parking lot was messy

airport transfers, the rooms are very clean, comfortable and the facilities (such as a laundry room

extended parking is less expensive than the airport

was only using this particular hotel because it allows long term off-airport parking and i have been traveling between arizona and pennsylvania at least once a month

early check in was awesome. nice location to shops, university.

i said in previous review the kids would like the pool a little warmer but that is not of big concern

my kids were shocked and scared

king rooms are great two tv's a sofa bed as well as a king size bed small pool gym area, next door you have dick's sporting goods and a cinma place as well as other shops and

my little one loved the pool and thr 24 hr free hot chocolate

we arrived at 3pm, which we were advised was check in time and early check in would not be available due to a housekeeping shortage

easy early check in with friendly staff

allowed early check in.

we were allowed an early check in for a small fee

asked for an early check in and arrived around 11:30 and room was ready. thank you.

so appreciative that they extended an early check in due to flight arrival

i was going to be picky or fussy, the swimming pool isn't heated, it's freezing sometimes lol ud83dude06 that's about it, this hotel is very nice

pool was clean

i asked for a late check out and they accommodated me without any up charge and were so nice about it

breakfast had sausage and eggs, both delicious, coffee was good as well with many choice of

the staff were very accommodating and let us do an early check in

friendly, great pool and hot tub area

excellent pool and hottub great walk in shower

the breakfast staff!!

room, location, breakfast, late check-out

very comfortable! they were very nice, and accommodating to my early check in!

man would not let us check in, not even 10 minutes early

proximity to pnc early check in

wifi is really

breakfast and elevator working.. ice machine on 2nd and 3rd floor

i got there earlier and was able to have an early check in

breakfast was basic with nothing special, but was still decent

the kitchen staff put their love into the food

then the full kitchen was well stocked with high end fixtures

airport shuttle only runs 1 time each hour.

bed and bedding extremely comfortable. allowed early check in

shuttle service was ok, but late, however the driver was nice

location, cleanliness, gym, lobby and size of the room.

shuttle to the airport with very friendly driver

the swimming pool was freezing, lol

gave us an early check in on a holiday thank you so much

my room opened from the back onto a view of the pool and the other rooms on all the floors

hot breakfast included

was great for the shuttle, arrived in perfect time and picked us up right when we called when we got back home

the pool and how helpful the staff was.

went out of their way to accommodate our early check in

early check in was very helpful

shuttle was great

kids loved the pool and it was a nice area

may have had shuttle running to airport

you for supporting my request for early check in

2 towels in room for 3 kids n 2 adults

laundry attendant, exceptional

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

tv did not work all weekend especially inconvenient traveling with kids

manager/owner was very kind and assisted us when we had to call in order to request early check in

amelia in laundry and the rest of the housekeeping staff were

a very good laundry room

breakfast was limited

the breakfast was amazing!!

they called us when our room was ready for early check in and loved the valet parking

asked for early check in and was accommodated

had trouble pulling up room service selections using qr code on two different phones

one of the biggest things is that room service is advertised and when i tried to use it, it said it was unavailable

everyone, from the lady that checked us in, too the gentleman who came by to clean our table at breakfast, they were all polite, kind, and gave off a sense of pride to be working there

i asked for an early check in and they were able to help.

had issues with the wifi on both my laptop and mobile device

is perfect, across from pnc park, great food available, room service was on point and the staff was kind and

pool area was very dangerous and there was water all over the tile flooring and was very slippery,

expensive parking fee, tiny pool

the staff was very friendly and was able to accommodate an early check in

gym- the cable machine needs two handles

free breakfast

the staff was exceptionally friendly, the hot breakfast delicious, and the room very comfortable

kids like making their own waffles

location is great. very clean. accomodated an early check in.

have us early check in st no additional

100s of people lined up to check in at 4pm and they would not grant early check in

you for not charging for early check in, that was a very pleasant and appreciated surprise

being promised an early check in i was told after driving 5 hours that no rooms

staff accommodated request for early check in - much appreciated

has valley parking a bar and a restaurant upstairs with the most amazing view the elevator ride the lobbies are nice and

standout feature: the rooftop bar is absolutely phenomenal

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

that there was an option to accommodate two kids - the bunk beds

i asked for early check in and the lobby clerk called me as soon as my room was ready

permitted a early check in for a guest with medical needs

staff was very nice and allowed us early check in since our arrival was early.

staff helped make arrangements for an early check in, recommendations for where to visit or sightsee on the strip and were pleasurable in

nearby guests let kids make noise, to very late.

location - staff was great. quiet room early check in was great and appreciated

my only complaint would be that i wish they offered a complimentary breakfast.

did not provide breakfast every morning

it's just a great hotel ...fantastic gym ...

city view wasn't great, but not terrible either. no room service or minibar.

loved the early check in and really appreciate the 12pm check out

we traveled from san fransisco and arrived super early

i walked to the strip, duquesne incline, north shore, casino, heinz stadium, and pnc park

staff was great. bar great

location, friendly staff, rooms (incl fitness center and business center in good repair and

we were told to call in advance to see about early check in

much,had to wait on room to be cleaned and inspected even tho my request for early check in was submitted and approved messed up my whole schedule

we came in from 6 hours away and they were even able to accommodate our early check in request at noon

they never came to provide housekeeping

i wish i had time to use the pool and gym and the evening reception but we were running late

we took the free early check in

staff were terrific, they accommodate my request for early check in and late check out

we received early check in and an upgrade at no charge

close to where i needed to go. plus early check in.

loved the breakfast and kickback at supper time. enjoyed the pool and hot tub.