staff very accommodating, gave us an early check in and helpful with getting around pittsburgh.

small snacks for breakfast ud83dude0b just note, there's people living here, and have pets, but it's not a bad stay

the kitchens were not stocked with kitchen needs. plates, utensils etc.

kitchen sized fridge

having a kitchen

the staff was very friendly and was able to accommodate an early check in

female manager was very rude, asking personal questions about my family and kids

the staff was exceptionally friendly, the hot breakfast delicious, and the room very comfortable

breakfast items could be refilled more quickly when they are gone, and i was disappointed when one

found stuff under the fold out couch along with stains all over both sides-none of my kids wanted to sleep on it which i don't blame them

manager/owner was very kind and assisted us when we had to call in order to request early check in

breakfast area was neat and tidy, well-stocked and maintained during breakfast

friendly staff, clean, comfortable room, good breakfast with lots of choices.

of hotel was very nice very good breakfast bar

excellent breakfast. friendly manager.

went out of their way to accommodate our early check in

early check in was very helpful

the parking was excellent for winter conditions and the free airport shuttle was a nice surprise

free breakfast was not good

everything!!! we brought our 2 kids and dog and felt very comfortable.

they called us when our room was ready for early check in and loved the valet parking

asked for early check in and was accommodated

was disappointed with room service - both the options and the operating hours

had trouble pulling up room service selections using qr code on two different phones

beautiful hotel, great breakfast!!! wife and i were impressed!

allowed early check in and late checkout.

room was clean, nice shower, hot water, quiet, ample parking, nice breakfast

renovation supplies stacked up in the pool area

, and the indoor pool

breakfast not good. had a piece if plastic in my sausage gravy.

have us early check in st no additional

being promised an early check in i was told after driving 5 hours that no rooms

from the early check in, to the guys parking our car, the lounge host, the housekeeping staff

100s of people lined up to check in at 4pm and they would not grant early check in

we were told no early check in and when we got there finally to check in at 4:30

gave us an early check in on a holiday thank you so much

great gym

i wish the pool was open but with covid season i understand.

free breakfast, good location, and airport shuttle

awesome breakfast and pool!

we traveled from san fransisco and arrived super early

loved the early check in and really appreciate the 12pm check out

great central location. bar is not open during week days.

i walked to the strip, duquesne incline, north shore, casino, heinz stadium, and pnc park

staff was great. bar great

in was great, allowed for early check in and we were checked in and ready to start our day immediately

called to request an early check in and they were very accommodating, able to get me in much earlier than expected

they also had a problem with calling ahead for early check in and did not allow me to know if my room would be available, i travelled 6 hours to

room was clean, there was a quiet ac, good location, walkable distance to everything, nice gym equipment

gym was decent

i asked for an early check in and they were able to help.

every single employee we came across - checking in, breakfast, housekeeping, shuttle, even ones we met in the elevator - went out of their way to talk to us

size of room restaurant in hotel fitness room

if i am paying over $500 a night for a room for one night i should be able to get room service without a problem, but they didn't even answer the phone

great location with a restaurant and bar on site. staff very friendly and helpful

much,had to wait on room to be cleaned and inspected even tho my request for early check in was submitted and approved messed up my whole schedule

we came in from 6 hours away and they were even able to accommodate our early check in request at noon

we were told to call in advance to see about early check in

room service was too expensive, we ended up walking to our destination to eat.

leaves sticky on shoes that gets tracked all over your carpet we took to walking around swimming pool when water on side or running shower and then walking on wet so our shoes would stop

the staff at the front desk also helped us out with early check in

extra charge for early checkin

cept restaurant

bed, clean, nice sized room, very cool historic building, early check in was very nice, friendly staff

since there's no pool, there's nothing for kids to do

early check in was a huge bonus. staff were incredibly friendly!

restaurant breakfast was delicious

out of spa rooms and gave us a handicapped room with a normal bath which isnt what we paid for

that room service or restaurant could've accommodated past 11p for basic snacks/desserts

room was clean and quirky - great light setting breakfast was a good choice with helpful team

very clean and early check in

my son had a zoom meeting and they gave us early check in

location early check in free upgrade to queen suite restaraunt on site friendly staff

then i sent an email and called six times to verify an early check in and i was never answered

location, gym, it was clean, nice atmosphere

location - staff was great. quiet room early check in was great and appreciated

did not provide breakfast every morning

breakfast station

across the street is a roof-top bar and if you have a room facing the bar, it gets loud outside

this is resolved and a new restaurant and pub is in i look forward to staying again but without room service or dine in food, i was forced to walk across the way and eat a menu i was not fond of

bed and bedding extremely comfortable. allowed early check in

no shuttle service to downtown

we appreciated the care that the staff was taking to keep everyone safe yet keep the pool and exercise room available for use

then i have to purchase a new room (in a hotel that is far from packed), and end up missing the shuttle to the wedding because i had to buy the room again

daytime staff person on site told me the shuttle would pick me up from the airport for a late flight of 11:30

close to where i needed to go. plus early check in.

staff were terrific, they accommodate my request for early check in and late check out

we took the free early check in

we received early check in and an upgrade at no charge

pool was clean

i asked for early check in and the lobby clerk called me as soon as my room was ready

staff helped make arrangements for an early check in, recommendations for where to visit or sightsee on the strip and were pleasurable in

permitted a early check in for a guest with medical needs

staff was very nice and allowed us early check in since our arrival was early.

free breakfast, coffee, tea and water - all day

the staff were very accommodating and let us do an early check in

friendly, great pool and hot tub area

breakfast wasn’t great, but cereal and toast and bagels were fine

the breakfast although complimentary was poor !!!!

indoor pool, hot tub, patio to sit outside,

i got there earlier and was able to have an early check in

was close to the airport and had a free shuttle

breakfast

fitness center could have a little more in it. tv didn?t have a sleep timer.

the shuttle bus from the airport was extremely convenient, as was its proximity to the airport

very comfortable! they were very nice, and accommodating to my early check in!

proximity to pnc early check in

man would not let us check in, not even 10 minutes early

the booking page said the wifi was outstanding, but that is not true it doesn t like to run on laptop only a phone

the breakfast area was very messy and needed help

were attending a funeral and requested an early check in and a late check out the staff could not have been more accommodating

friendly staff. good and tasty breakfast. nice gym and pool. shatels to town. warmly reccomend.

it had a functional kitchen with living space

breakfast is great and the staff was exceptional

clean! room had kitchenette! pool and gym were clean! had a deck!

staff accommodated a very early check in after a long drive.

hopefully the breakfast should improve post pandemic

the breakfast was great. the area was very clean. the staff was very helpful.

only suggestion i would make is 6-9 breakfast on a sunday morning is a little early

hotel was great! clean rooms and friendly staff. it was nice having free breakfast each morning.

we called ahead for a early check in

as many tampons/pads as i needed, she upgraded our room at no cost, and we were able to have an early check in/later check out

beware~the woman that works the bar (jamie dark black hair) is very edgy

staff was very nice, and the water that i was able to get from the bar to fill my water bottle tasted amazing

shuttle not available as it stated in website

so appreciative that they extended an early check in due to flight arrival

the staff, location, and free shuttle were all perfect.

also provided us with a shuttle and held our bags after we checked out while we explored the city a bit

location for airport travel; leave your car and get front door shuttle service for departure and arrival

one burnt out bulb in the room. only two machines in the gym.

very clean and comfortable staff was very friendly early check in was very nice

the pool could use an update but everything else was perfect

the pool closed at 8:00pm

the gym and the room!

breakfast was really nice too, especially the bagels and scrambled eggs

this time i asked for early check in and late check out

allowed an early check in and told me about the parking garage 1

the location is handy and the inside bar was cool.

wish i could of ordered room service, no facility available

had a restaurant, no room service

asked for an early check in and arrived around 11:30 and room was ready. thank you.

allowed early check in.

we were allowed an early check in for a small fee

easy early check in with friendly staff

we arrived at 3pm, which we were advised was check in time and early check in would not be available due to a housekeeping shortage

staff accommodated request for early check in - much appreciated

has valley parking a bar and a restaurant upstairs with the most amazing view the elevator ride the lobbies are nice and

nice location & the roof top bar was so convenient

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

very clean and comfortable. the rooftop bar is awesome!

you for supporting my request for early check in

having 3 kids and traveling over 18 hours was told when we called it would be set up

laundry attendant, exceptional

2 towels in room for 3 kids n 2 adults

he went into the laundry room and folded some towels from the dryer for me

asked for an early check in & was accommodated without any problems.

clean room & allowed my early check in. coming from california, i really appreciate that.

friendly people, smoking smell in the corridors, good facility with small kitchenette, grab and go

liked having a small kitchen in the room, but maybe the hotel could rent or sell small pots and pans

spacious rooms with kitchenette

room was clean and available for an early check in request.

nice small kitchenette

the hotel staff told us that these people pay a lot of money for their lessons and asked our kids to stop slashing and placing in the pool

the kitchen with refrigerator, microwave, stove top, etc were all great

the breakfast and the gym were wonderful the room was very comfortable and roomy.

early check in, reasonable privacy.

bar and pool area were shut down

gave my king room away which i had booked months in advance, the bar was out of a lot of supplies for the few mixed drinks they offer, & our tv didn’t work and

the bar to open soon which was always

restaurant and bar still closed due to the virus with no food service at all

i requested early check in and it was honored

such a beatiful bar in the lobby area. would have been so nice to order a coffee there.

the bar in the lobby is very nice although i did not get the chance to try it out

unique stylish property without the upscale price. loved the weekend pop up bar and it’s staff

early check in

the food and room service great!

plenty of free parking

doesn't have 24 hr shuttle to airport

shuttle drivers were very helpful

5 hr drive) to ask about an early check in and were told that a room would be ready as soon as we got there

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in the morning was wonderful we would go back there

it was very clean and quiet. the free breakfast was great.

the breakfast was enjoyable and the coffee was also very good.

breakfast great. handicap bathroom a pleasant surprise even though we aren't quite there yet!

my reservation, i contacted the hotel for early check in

was exactly what we wanted - a medium priced hotel with free parking and a free breakfast

it was clean, the staff was very friendly and sandy does a great job on the breakfast!

breakfast was also good

very clean, the general manager was a sweetheart. breakfast was very good.