allowed early check in

the breakfast grab-n-go breakfast was one of the better breakfasts that we have had at a hotel during

i use the gym, which is adequate

very clean and comfortable. nice kitchen.

first room i moved into was dirty the second room that they put me in had a sink in the kitchenette that didn

i requested an early check in because i knew i was arriving early, and they were able to accommodate

plus a gym and a pool

the pool was great size for my kids to enjoy

convenient location, free laundry, nice fitness area

only issue i had was that the pool water was kinda cold

paid extra twenty five dollars for an early check in due to traveling, and they told me the room would be cleaned prior to arriving

i called the next morning to see about a early check in because i had to get ready for a funeral

the gave us an early check in so we could sleep before work.

we were in a hurry to change for a wedding and we asked for an early check in and it did not happen

breakfast could have been taken care of a little better

breakfast fare needs to be expanded; coffee was terrible

no breakfast also it was included in the prize somehow

walls were too thin. continental breakfast was rather skimpy.

we got an early check in around 1, there was an empty food service tray at the door down the hall from us

we requested early check in and our room was pristine

clean and friendly staff and free parking

i was traveling alone with three kids and choose this more expensive hotel over the other local options, but i probably would have

for 1 adult and 2 kids it was outrageously priced

early check in was awesome. nice location to shops, university.

king rooms are great two tv's a sofa bed as well as a king size bed small pool gym area, next door you have dick's sporting goods and a cinma place as well as other shops

i said in previous review the kids would like the pool a little warmer but that is not of big concern

pool and outside deck

loved the gym

we were able to get an early check in

the pool could be open later.

pool

pool and we loved the quite time 9pm-9am the hotel offered for the guest as well as the free breakfast,dog friendly

pool closed

was excellent in handling a very large wedding party, had room clean and ready on early check in

liked the free breakfast, the pool ,the staff was very friendly, it was clean the rooms and comfortable

liked the free breakfast, the pool ,the staff was very friendly, it was clean the rooms and comfortable

it's was clean, the pool was nice and warm. enjoyed the breakfast.

kids running and yelling in the hallway

you for supporting my request for early check in

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

tv did not work all weekend especially inconvenient traveling with kids

laundry attendant, exceptional

it was a place to sleep and they don't charge pet fees.

staff was helpful and able to meet our special needs for accessiblity and early check in.

good staff, pleasant room, simple but good breakfast selection

pillows and bed very comfortable. breakfast very high quality food.

to the airport, placed to eat, complimentary airport shuttle, breakfast and wi-fi

had a 3 day stay , and everything from the airport shuttle to housekeeping was perfect, it is rare these days to find service like

early check in

even though there was barely a soul dining and the phone only rang once for room service while i sat there

duvet was very heavy; parking lot was messy

took over an hour for room service and when arrived it was the wrong order

free parking

the young lady who allowed me an early check in was exceptionally kind as well as professional

it's gym is well equipped

great bar with a yummy breakfast

restaurant and bar were not open - but these are challenging times

lap pool!! proximity to airport.

allowed early check in.

we arrived at 3pm, which we were advised was check in time and early check in would not be available due to a housekeeping shortage

we were allowed an early check in for a small fee

easy early check in with friendly staff

asked for an early check in and arrived around 11:30 and room was ready. thank you.

the staff were very accommodating and let us do an early check in

the king bed was extremely comfortable the hot tub and pool was awesome and it was open till 11pm

just one of the staff members during breakfast was very rude but other than that it was a great stay

breakfast was also enjoyable, no need to go next door to ihop

just wish the pool was working

so appreciative that they extended an early check in due to flight arrival

i asked for a late check out and they accommodated me without any up charge and were so nice about it

she made sure we got everything we needed, including a bath tub, snacks, and the shuttle for our early flight

waited an hour for the airport shuttle back to the motel to retrieve our car after our flight

the pool party which was understandable

manager/owner was very kind and assisted us when we had to call in order to request early check in

the continental breakfast could use a little more variety.

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

the breakfast is wonderful also

the breakfast buffet was kept stocked even if you slept in late

bed and bedding extremely comfortable. allowed early check in

location, cleanliness, gym, lobby and size of the room.

she didn't seem inclined to explain the airport shuttle when i asked, i had to ask about the shuttle twice

shuttle service was ok, but late, however the driver was nice

had a lot of things to offer to do laundry room workout room swimming pool host of other things also

staff accommodated request for early check in - much appreciated

very clean and comfortable. the rooftop bar is awesome!

that there was an option to accommodate two kids - the bunk beds

nice location & the roof top bar was so convenient

history of then building being an old vo tech school and how things were repurposed the roof top bar is amazing valet attendants were overly polite and

i got there earlier and was able to have an early check in

it was nice that i didn't have to pay extra to do a load of laundry

the staff was polite, and having coffee in the lobby at all times and free laundry services was a great bonus

everything was great . we loved the little kitchen in our suite and the breakfast was awesome .

well equipped bedrooms with a laundry on-site which is very handy

proximity to pnc early check in

man would not let us check in, not even 10 minutes early

very comfortable! they were very nice, and accommodating to my early check in!

everything exceeded my expectations. i would stay again. the thing that sold me was breakfast.

although the breakfast station doesn't provide any protiens such as egg, sausages or bacons

gave us an early check in on a holiday thank you so much

awesome breakfast and pool!

hot breakfast included

excellent service from the front desk to room service personnel

no laundry

they called us when our room was ready for early check in and loved the valet parking

asked for early check in and was accommodated

that said, we did have a drink in the bar (don't know which) and it was lovely (+)nice place and great bar service in hotel and casino. (+) there's a bar in the hotel too (+)the bar service (+) had 1 bartender who remembered my wife's preferred drink even though we only met him once and had q drink (+) nice bar in the lobby as well as the ones in the (-)one bar was being renovated so they were working out of a food truck the food came out good but (+)loved how cleaned it was, the bar had great bartender and food (+) i had a delicious steak dinner at the casino bar and grill (+)so fresh looking loved the eclectic colors. loved the bar area.

room service was right on point

nice parking was included

early check in was very helpful

went out of their way to accommodate our early check in

everything!!! we brought our 2 kids and dog and felt very comfortable.

shuttle was great

wonderful staff. covered parking. a lot choices for breakfast. a gym and pool.

i asked for an early check in and they were able to help.

shuttle was fabulous

every single employee we came across - checking in, breakfast, housekeeping, shuttle, even ones we met in the elevator - went out of their way to talk to us

jittnie driver did not bring us to the hotel when he picked us up at the casino at 10 pm took us on a mcdonalds run for some young lady about 40 minutes long then went back

the other phone's pre-programmed buttons for housekeeping, room service, etc

i asked for early check in and the lobby clerk called me as soon as my room was ready

permitted a early check in for a guest with medical needs

staff helped make arrangements for an early check in, recommendations for where to visit or sightsee on the strip and were pleasurable in

staff was very nice and allowed us early check in since our arrival was early.

free parking and breakfast were great

location - staff was great. quiet room early check in was great and appreciated

the place was quiet, the room big and location was great. 24 hr snack bar was a welcome bonus!

no room service

this is resolved and a new restaurant and pub is in i look forward to staying again but without room service or dine in food, i was forced to walk across the way and eat a menu i was not fond of

the price per night can be a little cheaper as not justifiable for what you get without breakfast

have us early check in st no additional

we were told no early check in and when we got there finally to check in at 4:30

from the early check in, to the guys parking our car, the lounge host, the housekeeping staff

being promised an early check in i was told after driving 5 hours that no rooms

requested early check in - got early check in, but had to take 2 double beds instead of a king