an early check in an hr before arriving

even after requesting early check in, and advising i was disabled our room was a good distance away it also wasnt ready

we got an early check in

nothing except other guests jumping in the pool.

spa facilities

to a very friendly welcome and an early check in

early check in was great for young family

our room over looking kitchen but can't complain really as it was discounted

put in room 1, which view is of the roof and back of kitchen, whereas with only 2 rooms occupied, it would have been better customer experience to put

1 although comfortable was above the kitchen with the constant noise of the extractor fan

expensive (although the food was lovely) so wouldn’t recommend for a hungry family with small kids

large airy room. warm. good shower. lovely view. early check in good.

sea view, large comfortable bed, good powerful shower with early check in and late checkout compared to other options

i would have liked a bar area

plenty of tea and coffee in room and a chocolate bar

30, you are either in your room or you have to go out - no lounge or bar or other services as the word 'hotel' suggests

staff that went out of their way to get us an early check in, rebecca made us feel so welcome straight away

been run down,staff not helpful we arrived 30 minutes early and they wanted 10

got an early check in which meant after a super long drive we got to spruce up and get changed before we

making sure the kids were happy

a lovely bar with a fireplace, where you can sample local spirits

early check in,the en suite,the bed,the location and friendly staff

place with kitchen facilities next to our room

pub, location, pet friendly- which was very important for us, parking, non smoking, large common kitchen

every single one from the kitchen staff walking by to all the bar staff were so friendly and proactive in saying hello or

nice bar with lovely food

staff were friendly and knowledgeable about the local area and facilities i requested early check in and

staff were lovely and i had an early check in and little later checkout too

we asked for an early check in and the staff were accommodating and helpful

great bar anf restaurant

laundry bags left in the hall looked untidy, breakfast wasn't cooked as i would have liked it.

early check in. clean room

plenty of parking and nice gardens with seating area

something other than football to watch in bar / restaurant.

parking, breakfast

friendly staff.. good bar and restaurant

early check in and late check out options could have been offered together as a package as opposed

also had to get an early check in as we were wedding guests at nearby venue so having to pay extra 30 to use the

room and after calling ahead we were given early check in as we had a wedding to get ready for

were attentive and so accommodating- the airport transfer was great as they kindly gave us an early check in and late check out -

we had early drop off of luggage and later on an early check in

only stayed one night as we had an early check in at edinburgh airport

early check in was not an issue, lesley very helpful

staff very professional and welcoming. the breakfast was very good.

poor wifi in gym, limited usb outlets in room

both days of our stay and with people comingand going i assume a lot of them were in to use the gym or the restaurant as it was always busy too but on both days we booked a table for an evening

was great for early check in at edinburgh airport

bar and restaurant onsite was great

good staff good bar quirky building

we spent the evening in the bar downstairs where everyone was really friendly and accommodating - couldn't have asked for more

this is a 'working' hotel in a residential area, providing a bar and restaurant for locals - no noise from either in room - not a tourist hotel

arrived early from a long flight from new york , the staff soon seen we were shattered and gave us an early

and grounds were beautiful, spa was fantastic, food was the best food we have ever eaten, staff were amazing

lovely spa and gym which we made beneficial use of

monday to friday no access to the pool till 3pm is not sufficient if you are on a break with your kids

the swimming pool and associated elements were first class with huge fluffy towels provided

staff very helpful with an early check in

no lift evening meals in the bar not dining room. not really a moan but changed from last time

good parking,very tidy gardens .lovely reception area.

a delight to stay here , plenty car parking available , very friendly and helpful staff , spacious rooms , delicious evening meals and

ev charging, very small but nice fitness room, friendly staff, clean rooms

early check in, comfy room, very nice staff, transfer to airport

staff far from friendly - yes we were some 40 minutes before check in permitted, even though an early check in was requested

early check in was not available, but the option for luggage store was available

terrible quality of food at room service . tv didn t work

it is very convenient for the airport and airport parking

at the property were extremely helpful and also went out of their way to get us into our room early after a long drive and last minute booking

local distance to the train station and allowed a late check out last minute

very friendly and even accommodated an early check in

i managed to secure an early check in as i was attending a wedding

the bar would benefit from a little upgrading but it's clean and functional.

cleanliness, food service location ambience facilities, little attention to detail, like the bar staff cleaning the optics and shelving behind the bar, instead of messing with their phones,

wifi was a bit hit and miss in terms of signal.

the hotel offers a breakfast in a bag for people with an early check in

very clean, responsive staff,early check in possible

early check in and late check out complimentary as hh awards members esp when departure was delayed

early check in

we were able to early check in and the early breakfast available was

clean and comfortable, early check in available

no breakfast due to early check in

i could get early check in which really helped me a lot

they wanted to charge an extra £10 for an early check in but relented so that was ok

knocking on the door at 9 am then again at 9:15, and 10 am( we have arrived at midnight and had a late check out

staff very friendly. early check in was super. location fantastic being so close to the airport.

staff, offered help with early check in as my kid was sick on the flight to edinburgh

welcome and early check in was a great start after a long day travelling, the food was great and reastaurant

so to be welcomed with some warm food, a smile and an early check in almost made me cry with relief

facilitated with an early check in, 10:30, which was extremely helpful

else provided by the owner was excellent it was beyond accommodating in our request for an early check in required to change for a family funeral

poor bar stock

was very welcoming and cosy, with a lovely bar area

the on-site bar was a treat after a long day, and the optional breakfast exceeded our expectations in terms of

loved everything the room the breakfast the bar brent he runs it so well i would 100% be back and can’t wait till next time well done we

given early check in free of charge, which was very useful

clean and comfortable and bonus got an early check in and helpful friendly staff

i have received a message that if we come before 3pm we must pay early check in

friendly staff comfortable bed parking was easy early check in was allowed

upgraded without charging to triple room and also gave us early check in at 11am

early check in and facilities.

allowed early check in after long flight from hong kong very much appreciated.

early check in was accommodated

early check in when we arrived at 10am late check out 12pm

choices for vegetarians my friends and their kids dont eat meat due to thier religion they did not enjoy the

hotel staff were very accommodating with early check in and late check out

the room service was quick and the staff were so friendly

pool great

staurant, gym, sauna, pool), bedrooms were spacious and comfy

amazing stay, lovely stuff... amazing breakfast

communication from staff prior to stay, lovely warm welcome on arrival with early check in as we requested

the bar had a lovely atmosphere and the cocktails were lovely

later than expected, bar was really lively and busy, staff were very welcoming and extremely helpful

hotel / bar and restaurant finished to a very high standard, food was fantastic, highly recommend the

our room window also overlooked the kids section of the beer garden so there were screaming children and music for a good portion of

lots of space in the family room. allowed us an early check in

not too keen on buying breakfast as was quite dear for one person when my kids and i wouldn't eat a lot should maybe be a set price for

booking the room , i put a family of four , but have me a room for a family of three , my kids had to share a bed

walls made for a bit of noise, not helped by kids running around until late in the night

when we arrived they put us in a room with other people’s property bags , kids stuff

the team managed to give us an early check in as we arrived earlier than expected

clean and early check in and late check out

comfy bed and good sized room, got an early check in which was great

really enjoyed the carvery, great way to get lots of veg into the kids

the front doors open all night so made it cold in the bar area

was very clean and they even had the room ready for an early check in

the restaurant and bar downstairs is really good

unfortunately breakfast didn't happen as power failure in kitchen

with shower were really stylish,under the room was great restaurant, perfect design and great kitchen and enourmous portions, the breakfast you can

very well run hotel, bar and restaurant

early check in was really nice, as was the 15% discount for restaurant usage

the pool & facility s. early check in.

told i could change days from friday to the sun with early check in and late check out, phoned sunday morning to confirm everything to be told there

female bar manager was so rude and referred to my husband and i as

last but not least, we were granted a late check out at the discresionatry of the manager, and again this allowed us time to be able to

perhaps recently decorated restaurant/bar was great breakfast great staff great managed to get an early check in which was ideal as we were headed to the zoo straight away easy enough to hop on a

travelling 3 and a half hours to get there having left a we bit early due to the road conditions didn t accommodate early check

they did their best to meet our early check in requirement

we were able to have an early check in which was really useful

we went for taylor swift and they made such an effort with giving us early check in, and really leaning into the concert

the staff kindly arranged an early check in and nothing was to much trouble

there was no pool.

in beautiful surroundings, excellent spa facilities, great for just spending time in the gym or hot tubs, or having one of their lovely treatments, and all staff during my stay were great

breakfast and spa.

excellent spa facilities

location is great and was offered an early check in which was very helpful.

early check in facilitated staff friendly beds comfortable great view of ochils

great the bar has gluten free lager

clean, great location .ample parking .great restaurant and great bar

clean, comfortable and friendly good value for money, free parking wad a bonus, would stay again

very friendly, clean modern room, delicious breakfast and staff allowed early check in as room was ready good his route into city

early check in, breakfast, friendly and helpful staff

they also allowed early check in which was really helpful

even allowed early check in

option of booking an early check in would be good, although we did arrive slightly early and room was ready, so not a

staff were very accommodating, we got an early check in which was fantastic

early check in and late check out

also, i wanted to order food on our first night up for room service, and to have water as well as we were partched

warmly welcomed when we arrived ahead of time, was seated in the beautifully furnished lounge ba bar and had a lovely light lunch before receiving a

with room service order but we still paid the price of the slightly higher priced item even though we

they allow early check in.

the bar was cosy and friendly

the bar has very friendly locals

was nice having a bar down stairs that you can relax in before retiring for the night

biscuits,bathroom was very clean and soap and shampoo is supplied with the room,there is a cozy bar downstairs with friendly staff,bus stops right beside hotel with regular buses to center its

charges for early check in even if room is available

early check in is available for an extra cost

an early check in at 2:30pm instead of 4pm

charging £10 for an early check in 1

was not flexible on early check in

got early check in

i wanted an early check in and the team at apex facilitated that without any extra charge

i requested an early check in and it was so slow and didn't happen

the staff were lovely and gave us a free upgrade and waived the early check in

blatantly lied to about my room which had been booked the night before my arrival as to get an early check in