staff were excellent and gave us an early check in

were friendly and helpful, food was lush and the original building is beautiful, the pool was lovely, would definitely

our room was clean, spacious and tea/coffee facilities were provided

meals on the lawn in the sun. quiet surroundings excellent wifi

fridge in room was not working plates and cutlery from room service left outside of rooms for a long

my early check in was accomodated

free wifi and netflix

good kitchen facilities for cooking etc & washing machine

there was a guest kitchen with lots of facilities and breakfast

use of kitchen a great help

arrived at 12:15 and the room was not ready i had asked for an early check in

lovely location near to good restaurants bars etc. breakfast was excellent.

could do with bigger mugs instead of tiny cups in the room and at breakfast

the wifi was not good at all, very difficult to connect and most of the time not available.

choise of continental or full english breakfast was ample with amazing presentation and attentive service staff

managed a early check in, the staff are super helpful. nice building

room was really nice and tidy and the best thing is they give us early check in and late check out facilities as well highly

was half the size of last years room it wasn t ready on arrival even though i had requested an early check i

breakfast the next morning was excellently

as we were going to the darts and i am an ihg memembee which entitles me to and early check late check out and a free drink none of which i got

good breakfast and they allowed for early check in. also, starbucks inside.

breakfast nicely cooked, good choice and kids love the pancake machine

the menu although limited was very good and filling with excellent room service

the heated pool was wonderful

the proximity and quality of the gym.

was very grateful for the early check in

greeting, being accommodating to early check in and late check out, the food, and the greeting

i am too happy to have a early check in since we landed in uk in the morning

d check out being extended to 13h00 on day of departure)

requested an early check in and was no problem! very helpful staff and beautiful hotel.

early check in was great for me due to my working hours.

accomodated our early check in

we were upgraded on arrival as well as getting an early check in which was perfect as we were attending ascot and needed to get ready beforehand

breakfast in the dining was excellent in lovely surroundings

the kids loved the events

lovely spa and gym

beautiful breakfast with home made ingredients and charming staff!

early check in

we were running late for the races but the hotel gave us an early check in, allowed us to ring ahead and order food for upon our arrival and upgraded our room

on the patio, sipping a beer watching the kids run around the garden after a very hectic

beautiful grounds great location for ascot racecourse. plenty of parking

convenient for our visit to golf at wentworth

convenient for the station and grateful for the early check in

food from the bar was superb

comfortable bar area, good food and within easy walking distance to our evening venue

i was worried it might be noisy being above a bar but it wasn't at all

really good location as well and free parking outside which was

but they dont have a place for your luggage if you arrive early unless you do early check in at 12pm which will cost you

an early check in to which was never confirmed over email

i couldn't hear other guests which was a pleasant surprise and appreciated the early check in

easy to find, check in process was easy. also offered early check in

extra cost)

he allowed us very early check in and helped us up and down stairs with our bags

hotel was in a good situation for our visit to the golf at wentworth

owner/manager was super helpful and a really nice friendly guy, there's a little bar which made a nice change, lots of seating outside too

a shame that the bar and dining facilities are not up and running but this is a minor issue and understandable given

noise from the bar at night

we asked for an early check in & a late check out, which were both accommodated at no extra charge

friendliness of staff and ability to accommodate an early check in.

a fan of the sausages at breakfast tried several times to connec to the wifi but didn t seem to

good wifi connection which stayed strong for my teenage boy

decent parking, wifi

my early check in time staff friendly breakfast was great also bathroom got a bath and shower which is

however, the bar staff looked after us all night and the food that was on offer was superb

free parking also the free wifi which my kids loved, which helped me and my partner to relax

the quality of room service was prompt

a swimming pool was missing.

due to a 1pm wedding we asked for an early check in which initially was told wasn't guaranteed but on arrival was given access to room

lovely pub beautiful surroundings, easy parking and friendly staff

oked as well as

rooms, great shower, excellent wifi range

free wifi - tell me where it isn t free these days

the staff was lovely and accommodated early check in

happy that the hotel accommodated our request to an early check in

we requested an early check in

superb cooked breakfast, fresh bakery

cluding a jar of fresh brownies); drinks/snacks in the bar were delicious; room service was prompt, efficient and very tasty

manager met me for an early check in and kindly upgraded me from the single to double room

they were very accommodating with our request for early check in

the bar service was friendly and helpful and the bar itself was really well appointed with a pleasant

good layout. bar amazing. great shower

lively bar with friendly and capable staff who cannot be helpful enough

help on telephone was very kind and brenda was so helpful with our early check in and warm welcome

free wifi code not made very obvious.

breakfast was fantastic, and the location was good, where we sat was nice by the door to the

was no water, no heating and no breakfast , through no fault of the hotel, thames water had a major breakdown

very little information on how to obtain the cooked breakfast i had paid for

room and they gave us an early check in when requested to help us get ready for a wedding

accommodating as we needed an early check in

kitchen is closed monday and tuesday

the food is outstanding and the breakfast is lovely worth the $ easy car parking out the back off the road

there is plenty of parking spaces to the rear which is safe

checking us in was super helpful - came out to help is with parking and we were lucky to get early check in without asking for it

early check in was really helpful to me

really clean and really friendly accommodated early check in

early check in after overnight red eye was exceptional by the hotel

everything was fine apart from having no wifi food was wonderful

there is good secure parking

secure parking

car park is small and was busy with diners when we arrived, we were lucky to get a parking space

and spoke with flora on reception, who was charming, supportive and most helpful in allowing us early check in

very strange but luckily we only needed the room for a few hours before we departed as couldn t early check in so got in from a late night, slept, showered and left

early check in

rooms, very spacious pool was lovely friendly staff very lovely garden early check in would visit again for

i rang the week before and asked if we could get an early check in

i tried to get an early check in and late check out, but they kept saying to call in 1no hour, to the point i stopped

mix up with the type of room i booked which was a twin and when i called the evening before re early check in i was advised this was a double room

room was ready for an early check in and very clean indeed

lack of wifi is always confusing for me

com, it says they have a children's adventure playground and the kids were really looking forward to playing there but were disappointed to find that the playground

we were able to check in early

managed to get early check in so

for a family stay with young kids, clean, great service, excellent location and amazing food at the

comfortable room friendly staff excellent parking excellent restaurant

stayed here for two nights with my husband and two young kids aged 5 and 3

contacted on the day for an early check in

e was training) was very good and helped us greatly by sorting a very early check in as we had arrived on the first flight from edinburgh so appreciated being able to

member who checked us in

staff are brilliant - they allowed us early check in early and late check out

early check in following our request

20 for early check in

karolina was very helpful and helped us with our request for an early check in

early check in

very reasonable bar prices and for food and efficient friendly staff

free parking and wifi

also you can request an early check in which we did

requested a specific room no 28 - request met we requested early check in - request met

food in the bar and in the restaurant couldn't be faulted

the wifi signal was very unstable

parking is very difficult as no private carpark so if busy can be hard to get a space but to be

i requested a early check in and the hotel wanted 30 pound u think that s wrong

would have liked the option to pay for early check in.

staff, quick early check in and nice room

this is the first hotel where i ve been charged an hourly rate for early check in, even when the room is available

reception staff were friendly, arranged an early check in for us as we were heading to a wedding