manager met me for an early check in and kindly upgraded me from the single to double room

they were very accommodating with our request for early check in

bar is pretty much the front desk so when it s closed, it s not as convenient to ask

bar area & garden also wonderful

the bar as well smells nice, unlike a typical uk pub

help on telephone was very kind and brenda was so helpful with our early check in and warm welcome

breakfast was lovely

late check out of 11am was good

room on first floor as requested. excellent shower. good menu choices for breakfast and dinner.

brilliant staff and breakfast

good breakfast and they allowed for early check in. also, starbucks inside.

30 , but reception very kindly ordered room service full english for two , very helpful and efficient young lady called

also, we weren t made aware that we couldn t order room service if we didn t add a card on file at check in

very comfortable and clean lounge and bar area. friendly staff.

excellent pool, massive room , very clean , a little tired in places

due to a 1pm wedding we asked for an early check in which initially was told wasn't guaranteed but on arrival was given access to room

a service charge on drinks purchased at a bar and a very smelly men s toilet by the staircase to the bedrooms marred an otherwise perfect

plenty of parking space

parking was a slight issue as there's no reserved spaces for residents and had to park 5 minutes

oked as well as

was very grateful for the early check in

millie also booked us a table for dinner and allowed early check in to our new room

soon everything was fantastic and made use of the spa which times were changed to help as had an early check in which worked out really well

i am too happy to have a early check in since we landed in uk in the morning

early check in, spa access, room service, location, bar.

accommodating as we needed an early check in

room and they gave us an early check in when requested to help us get ready for a wedding

broken kitchen chair

could do with some new pans in kitchen, it wouldn't cost much

the flat has a large living room, well equipped kitchen and dining area with 2 bathrooms

we had asked for an early check in and the staff were very accommodating and had our rooms ready for us

clean, bar and food prices very good, room 20 bathroom well designed clean better than many we have stayed

good value for money with breakfast included

we had breakfast with many options to choose from with different kind of teas and coffee

local use the bar and restaurant so there there is a lovely atmosphere

room was really nice and tidy and the best thing is they give us early check in and late check out facilities as well highly

was half the size of last years room it wasn t ready on arrival even though i had requested an early check i

managed a early check in, the staff are super helpful. nice building

free parking. room clean and bed comfy. good breakfast. great pool facilities.

in then sat on the garden with cold beers with my family, two of whom used the on site pool and gym prior to the

arrived at 12:15 and the room was not ready i had asked for an early check in

the wifi was not good at all, very difficult to connect and most of the time not available.

lovely location near to good restaurants bars etc. breakfast was excellent.

expected, basic but the room was clean, the staff were friendly and professional and the included breakfast seemed to me to be quality produce and tastey

the wifi was easy to connect and was relatively fast

early check in and late checkout an excellent restaurant menu with dishes to cater for all dietary

were very helpful and arranged an early check in for us as we were attending a wedding

some cigarette butts outside the room on the patio that could of been cleaned up first as the kids started touching

your group may be slightly far

the kids love the family room with the double bed and lovely bath

checking us in was super helpful - came out to help is with parking and we were lucky to get early check in without asking for it

early check in was really helpful to me

really clean and really friendly accommodated early check in

my early check in was accomodated

well equipped. nice kitchen.

weren't told there was a communal kitchen on the first floor with a microwave, which would have been handy to know

there was a guest kitchen with lots of facilities and breakfast

amenities are good, wifi, kettle, fridge, lots of coffee and tea, and toiletries

the lady working was nice and breakfast was ok and we got an early check in.

early check in was much appreciated. breakfast was excellent.

comfortable bed with clean laundry

free parking

i was very concerned that there were 25 large bags of what i think was laundry in the corridor leading to the first floor which i thought would be a major fire hazard

great welcome and early check in for a wedding was accommodated

breakfast was continental but great selection of food, even gluten free cereal and non dairy milk

my evening meal in the bar was really good,

location ,fantastic staff especially kim very helpful, very good food easy parking ,only a continental breakfast on offer but that was good and plenty of it , will be going

popular, so parking can be an issue

and welcoming staff (i d arrived exhausted after an overnight flight and they quickly got me an early check in) (+) we called to ask for possibility of early check in as we been in haslemere a bit before time we planned (and was very hot on the day, (+)staff were super helpful throughout. managed early check in at 11:45 for me. wonderful room. (+) they offer early check in and early check out online which is convenient as not having to queue up

small rooms but prefect for a few nights well equipped with connected tv, wifi and dab radio

at the same time reminding you of staying in a first class train carriage and i m sure if the bar and restaurant had of been able to open then that would added even more to the experience

great bar restaurant area very well priced plenty of outside seating big car parking area

great room, cute little terrace, design, comfort, wifi all really super and welcoming.

staff were excellent and gave us an early check in

access to the spa facilities was wonderful, we were even allowed to go over on our checkout day which was

breakfast, grounds, swimming pool, helpful staff

nice pool with a gym, steam and sauna just next door

lounge was small and full of kids gave vibes of a wmc and there was alot of local people not stating at the hotel using the

convenient for the station and grateful for the early check in

the bar and restaurant downstairs are great

good food parking easy going nice decor

free parking, good location, friendly staff, comfortable large rooms.

cleanliness, tea/coffee facilities in room, en suite. free wifi

great service, allowed early check in, nice staff, clean, modern, tasty breakfast

e was training) was very good and helped us greatly by sorting a very early check in as we had arrived on the first flight from edinburgh so appreciated being able to

staff are brilliant - they allowed us early check in early and late check out

member who checked us in

early check in following our request

contacted on the day for an early check in

my early check in time staff friendly breakfast was great also bathroom got a bath and shower which is

24h fitness gym

close to a few golf courses

did not like that i had to pay extra for parking because i booked through a third party website while parking is free if i had booked

didn't like the fact that most of the tv channels were not working, we had 3 kids and only 1 cartoon channel was working

extra cost)

20 for early check in seemed a little steep.

an early check in to which was never confirmed over email

there was the option of early check in

the food is overpriced but having said that, is it good and they offer an early check in and out option but it costs and frankly unless you really need it, i wouldn t

early check in after overnight red eye was exceptional by the hotel

late check out was accommodated

wifi did not work and unfortunately the room was freezing cold

being without wifi caused some issues: the hotel offers

last but not least the young man who worked behind the bar on both evenings, who served us our drinks with a huge smile and pleasant conversation - thank

were amazing we had landed after a 10 hr flight and i rang asking for an early check in as we were so tired

early check in was great for me due to my working hours.

accomodated our early check in

20 for early check in

karolina was very helpful and helped us with our request for an early check in

early check in

location, nice bar and food, really good breakfast, secure carpark handy for work vans

one thing, we found an uncollected room service plate that was still left, there, outside our room door

we were upgraded on arrival as well as getting an early check in which was perfect as we were attending ascot and needed to get ready beforehand

otto, the golf cart driver and bike tour coordinator, was simply outstanding

breakfast

spectacular spa and excellent service

gym area could have been a little bigger but that was all

book early check in

staff took a long tome to clear room service that was left in the hall!

with wifi and tv

the tv was smart and set up for streaming via free wifi

and welcoming, beautiful decor and furnishings in reception, bar and restaurant