for a larger group and they were able to give me rooms that were next to each other as well as early check in for several of the rooms

it was clean, great location, friendly staff, and early check in was appreciated!

and restaurants are walking distance, but disappointed at that the hotel didn’t allow 2hr early check in after i arrived by international long flight, i was asked to pay

there was no pool

the rooms were comforting, dove soap for sensitive skin, hot breakfast was decent

friendly staff and allowed early check in

there was a karaoke bar right around the corner that was a ton of fun!

service was terrible, the smell was horrific, the staff were rude and disrespectful, the fitness room was terrible both of the treadmills didn’t work, the microwave was broken, room did

is very good, refrigerator in room is big, microwave is very helpful, water pressure is great, breakfast is included, hotel is clean and well maintained

thr bed was very comfortable and rooms were nice pool was nice as well.

beautiful grounds staff was able to accommodate our request for early check in

very helpfull staff and allowed us an early check in

also, lady that checked us in could have pointed out we would be next to the pool

the fitness center & pool.

no hot tub with the pool.

rooms were available for early check in

staff was so accommodating for us, we called the day of to see if we could get an early check in to get ready for the wedding we were travelling in for and they were able to get us

they even arranged an early check in for me

stayed march 26th and the bartender was awesome with my kids and his recommendations for food etc

was different and they were very accommodating because i really wanted an adjoining room for our kids and they made it happen

andy and christian were amazing getting us an early check in due to extremely awful experience at a different hotel in the same city

had to go get clean ones before the kids could go to bed

pool was cold and the kids wouldn't swim

breakfast was tasty

kids friendly hotel and people complaining about the noise so that bother me but beside that

evening snack early check in kitchecette

the room was perfect, kitchenette was clean and had everything that was needed

location, laundry room, the size of the room

kitchen area was incredibly convenient

loved the kitchenette

early check in, clean room, pleasant staff, lowest rate in the area

strong odor of natural gas immanent from laundry room

elavator not working laundry machine out of order

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

the laundry facility was $3

property accommodated our early check in prior to the beer festival we attended

shower is amazing, delicious breakfast and got a early check in!

the side door didn't open with a key card. the gym equipment should be more updated.

i would prefer if the hotel offered grapefruit juice for breakfast and the hours extended to 10:30am as opposed to 9:30am

breakfast was very good and room was very clean.

best breakfast buffet. great location. clean.

were able to check in 3 hours early without an early check in fee

the manager was attentive to the customers and visited during breakfast.

very clean, comfortable, nice breakfast

breakfast was perfect.

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the early check in

the bar was closed due to

-welcome cookies at check-in -good gym

a lovely view across the lake , a very welcoming lobby area with modern stylish furnishings , bar and grill is very good with good choice of wines

i liked the pool, the gym, the very helpful staff

early check in

great gym and pool. friendly stuff

the inability to order room service or eat in a restaurant upon arrival was disapointing

after the kids went to bed the drunk parents took the

lobby and bar is a bit out of date

early check in was possible

i overslept and missed breakfast, but it was still offered to me

breakfast was the same as any other hotel that's reasonable priced

breakfast was decent

the price, the free parking, the great breakfast, the clean room

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

i also like that there was no pet fee for bringing our

left early, didn't eat. requested early check in & did so 1 hour ahead of check in

the swimming was cold could have been warmer, plus ac was on in pool area,

on the second night kids were running around knocking on room doors until 2a

ran out of body wash could of used more shampoo the towel in the pool were not soft st all very clean and comfortable wish it came with a refrigerator and

my kids say it all “this is a really nice hotel

early check in

requested at booking for room on top floor and early check in, received an email a week or so before arriving with confirmation of my requests

i enjoy and thank the fact that my stay was extended to a late check out of 2 pm

the location has a shuttle that takes you to the airport, and through the train station there you can go pretty much

it was a bit loud on the first floor next to the gym.

i knew that early check in might be unavailable, so i just asked the staff whether it was possible to check in

clean hotel near the airport. modern. has a pool, gym, great easy breakfast options.

front desk guy was not so friendly i had my kids with me and the guy took forever

spacious and spotless rooms, modern design with nice facilities, including an indoor swimming pool, free parking, and a very good breakfast

very comfy and clean room! really nice gym. good breakfast and very friendly people

very clean, good value, allowed me to early check in, good service.

super close to the airport with shuttle service and close to the rental car return at the airport

quick check in and shuttle service to and from airport

in the room twice in the morning, first time i had left to go get breakfast, my husband and kids were still asleep in bed so the clasp wasn t done

clean. shuttle to the airport.