arrived early to beat the snow storm on our date of travel only to check in and be informed there is a $50

no real bar, just a small bar area served by reception

the price of beer at the bar is absurd.

ahhh the parents where at the bar having

ahhh the parents where at the bar having

was very nice but staff at check in were extremely unfriendly and the early check in that had been pre arranged as we had to be at family photos for a family wedding was

longer quality towel for the pool

the pool was on the small side.

the pool is for leisure, but ok

the staff were friendly and the pool was amazing and warm!

we were given early check in as well

wifi was great too

the gym should provide drinking water

affordable. free parking.

no room service on the weekends and the bar would not except cash

arrived early because of bus schedule and rebecca on the front desk went out of her way to make me welcome

our room was very clean, and had a fireplace and big whirlpool tub

is a superb hotel with excellent pool and spa outside

excellent pool, hot tub and sauna in a beautiful garden setting.

yes, used spa, pool, sauna...

windows that open. clean, allowed early check in, nice breakfast, accommodating staff.

to complain about…the pillows were a little hard and lumpy, kind of like sleeping on a bag of laundry but we’ve certainly experienced worse in our travels

its busy at breakfast time, but overall it's fine

it was great having laundry facilities on site

friendly staff and great breakfasts

before making the booking i made a call and i asked their representative about early check in, and mentioned that we will reach to the hotel by 2 am and i need to check in that

very helpful sraff. we were able to get an early check in.

they honoured my early check in and waived it because of my bonvoy loyalty

location. facilities were good. enjoyed gym and swimming pool.

as a family traveling with three kids, five bags, and two car seats, the location right at the airport was incredibly convenient

they did everything to accommodate, granted early check in and late check out no extra charge

fastest wifi service. clean rooms and bathroom with standing shower.

no laundry room. i was told to walk across the street.

room service was not available

the facility has lots to offer such as a pool and gym

was clean, comfortable, very good breakfast, friendly staff, but most importantly, my request for early check in was granted, my room was ready at 11 in the morning, which helped me a lot

we asked and got an early check in. staff at front desk were exceptional.

arrived early after a very long international flight

staff were super accommodating during a snow storm. the early check in was nice to have

the bar could have opened sooner, like noon.

my wife and i were accommodated with early check in and a microwave when we really needed both

clean, fresh room and friendly staff. unfortunately the pool is being renovated at this time.

was super clean and the room was spacious for 3 adults and 2 kids

i like it, i don't know why people are complaining for. even my wife kids, they love it.

noise from kids running in hallways and noice from ac unit

william was very polite, friendly and professional. was able to accomodate early check in.

charge for early check in

stuff was good and early check in was available

customer service, was able to get early check in, very clean hotel and rooms, nothing was run down or broken, and loved that the

the room was spacious, and the resurant on site and pool was enjoyed by the kids.

our flight came in early and they facilitated an early check in

another bonus was the laundry facility, that could be used for free

the cold water in the kitchen only dribbled out so when we washed our dishes we had to use extremely hot water (we did

there was a laundry machine and dryer in the basement available to use

clean, staff were nice and very spacious 2 bedroom apartment with fully stocked kitchen (it even had a salad spinner

bed, friendly staff who were able to accommodate our early check in

sit in the park and enjoy watching kids play, bikers in the park

room was magnificent and they accommodated an early check in

every room has also a small kitchen which is really convenient

were very happy about the good service and for the full equipped kitchen in the room

d i was recovering from a small injury to my leg so it was really

me owners) via room service and it is really worth trying

first, we had called in days before our arrival to ask whether early check in was possible as our flight landed in the city early

came early as we departed from a cruise, and asked for an early check in

also we had an early check in for no fee

the thermal spa a short walk away was fantastic for a rainy day, i had the place to myself on a tuesday morning

breakfast was included and was simple but everything one would need

great location. accommodating with early check in.

staff were super accomodating with early check in and friendliness

appreciated that the staff accommodated an early check in which really made a difference

towels a bit rough gym room a bit small power outlets far from bed

one of my kids was sleeping so i could not change the room