is very accommodating, allowed for early check in

great breakfast included. wonderful restaurant on site.

we loved the bar on sight - best old fashioned cocktail there

perfect clean quiet, great location, bar and restaurant are excellent

the staff was great and the bar and restaurant were tops

rooms for 3 nights at the start of our holiday and 2 nights at the end and both times, we arrived early and was allowed early check in ie about 130pm-2pm at no extra costs

excellent service. i was allowed an early check in. staff are very friendly.

i was provided with an early check in which was very helpful

breakfast and coffee were excellent

the location, there’s a gym, the breakfast included, the bed, the room….everything.

they allowed early check in and held our bags and parked our car

breakfast was good and free coffee/lattes even better

great breakfast and coffee.

enjoyed spa at sister hotel, william gray

having breakfast on the property is such a help

they allowed early check in

they allow me to do early check in and late check out!

and received early check in which was great

the pool and gym area was kept very clean

we only stayed for one night, the hotel front desk was very kind to let us to have late check out

she accommodated our request for an early check in and also a room with a view of the ferris wheel

a bar area would have been njce

room had a fridge and microwave as well as a bar sink that came in handy

nice pool/ gym

122 is close to the pool and the gym

check in and out are nicer than usual 3 pm and 12 pm, and they accommodate early check in and late check out with no charge when possible, we used both options

is new, room space is big, with laundry and kitchen, which is very friendly for family

their gym is 24h open which means i got to go running on a treadmill at 3:00 in the morning, so that was

roof terrace pool area is a bit misleading

pool was kind of small but we didn’t end up using it anyways

went above and beyond to accommodate my early check in; i am very grateful

restaurant bar ac in hotel is highly recommended

my kids loved it

the bar staff was exceptional and the breakfast

nice bar downstairs

to pay $64 for early check in for two rooms

absilutely loved that they were able to accommodate our early check in request

hotel was in a great location had very friendly staff, gave me early check in and warm cookie too

i thought it was a bit much though to pay extra for early check in

room service was not done during our stay.

location. kitchenette in room. pool. they allowed early check in.

kids loved the lap pool and the breakfast room

the pool wasn't very warm but has a lovely view and kids still enjoyed it

breakfast provided adequate. facilities like gym, laundry room and pool is great.

location. breakfast. large room. kitchen. dining table. value for money. lifts.

i requested for an hour early check in - and it was okayed since the room was already ready

the location is centric. they were able to provide an early check in.

was quite and kitchen was equipped

staff, location and breakfast are the best things i like

it kinda has hostel vibes, which we all enjoyed, offers continental breakfast for all guests

the staff were very accommodating and helpful from early check in to holding our bags until our train ride

common spaces were fun and cozy, also near bar to grab a few drinks while the family played chess

the waiter in the morning for breakfast was not attentive to our needs.

complimentary breakfast was delicious, with bacon, eggs, little potatoes, smoothies, fruits, all sorts of breads,

great breakfast

the host was accommodating and allowed an early check in

had an amazing experience starting with our early check in

early check in and a bit late of check out

the pool is lovely and the gym is also excellent with friendly and helpful staff

with kids this was not safe at all

staff was wonderful and very polite the swimming pool is warm and clean the room service perfect the view over the town from the suite room was very

they were kind enough to rearrange rooms to accommodate for early check in

also used the gym, dry sauna and pool, which has a nice city view

very friendly and accommodate every need loved the gym and pool too. food was excellent!

r working)

super hot water and water pressure

they accommodated my early check in request which i greatly appreciated

parking, plus short stay parking outside reception, luggage storage on request , early check in to one of two rooms, comfortable bedroom and good size bathroom

they allowed early check in when the room was available

an email after i questioned to make sure that we had a couch in our room because i had 2adult kids

associates were friendly and helpful - complementary coffee pods were amazing and kids enjoyed the choice of flavors

ultra early check in worked perfect and really so it should i had only two choices by the airline

no wifi? it's 2018.

however seeing as we are still struggling with covid the absence of valet services and room service though understandable was

the wifi was slow and unstable.

well equipped spacious gym

did not get enough support upon arrival to early check in despite i did not mind to get it for extra charges

all good, very happy with early check in on friday. got the room view i requested.

specifically requested early check in as we were arriving early we understood this could not be guaranteed but the check

went out of their way to accommodate an early check in when they didn't have to

toy stuffed animal and chocolate)

i liked that they gave us an early check in (14h

the ability to early check in.

my kids love the pool and jacuzzi

the pool was glorious rooms were clean and comfortable great location good parking

two bottles of water for the king room and a nicer bar downstairs..

plenty of space. early check in

no early check in.

we arrived from overseas and happily our room was ready for an early check in

one could need and very efficient, professional and lovely staff and very flexible in terms of early check in and late checkout

great breakfasts, vry courteous staff, laundry room excellent

easy and early check in, loved the kitchenette , shower was great

disappointed i couldn’t get an early check in as requested, never got a response to my email and when i asked at reception how

we went in to ask about parking our car a bit earlier and we ended up being able to do an early check in free of charge

went there with two small kids who slept very well

loved the location, the breakfast, hotel staff, check in, check out procedures.

let us do a super early check in

early check in accommodated

think that they should put the cleaned laundry straight in you room, rather than having to pick it up at the reception

gym present, decent quality

sparse gym, dirty windows

to check in early despite contacting staff 5+ months ago and them saying possibly depending on people checking

she really worked on helping us out with early check in when we arrived

early check in

i was pleasantly surprised with the gym facilities (not huge but had what i needed) and 24 hour access

no bar soap, no free water in room.

my flight arrived on early morning in 7

early check in was great

hotel accommodated our requests of early check in and adjoining rooms, without any hesitation

pool and hot tub were a hit for the kids

no good options for kids on the restaurants

location and the friendly staff accommodated a super early check in at no additional charge

modern, clean, had everything that i needed. great bar and restaurant as well

restaurant provided a good option for breakfast, and even lunch and room service were reasonable, particularly when compared to the price and quality of other

room service could work late hours.

the wifi did not work

great location. accommodating with early check in.

staff were super accomodating with early check in and friendliness

appreciated that the staff accommodated an early check in which really made a difference

speak with, the team provided excellent restaurant suggestions, guidance with public transit, and room service

better bar hours

i requested for an early check in, and room was actually ready when we arrived way earlier than the usual check in

the staff have us an early check in and the staff we can into were nice

happens and due to that we have to cancel our in between stay and reached couple of hours early and they charged us extra fee for early check in

everything staff were great , they let me have early check in loved it

special shout for an early check in, after travelling 40straigjt hours. comfortable bed.

i did ask for early check in but it was only 30 mins

were always helpful and provided an early check in

i was taken to a different site after scanning the bar code they provided

good gym which is unusual for a hotel

the staff; facilities including gym, swimming pool and sauna; lounge and study area; breakfast; location; and a great view of the

and let us not forget the staff, at the front desk who manèges an early check in as we were flying in from an lax red eye for an early business meeting

allowed early check in after a disaster stay in neighbouring hotel

security friendly staff well equipped suites very clean pool and gym close to shopping and

selection at the mini bar was impressive and unique

modern, comfortable hotel with extra large rooms/suites, friendly service, and a good rooftop pool/sauna

couldn't get an early check in.

the hotel staff was really accomodating for early check in and late check out

early check in

let us have an early check in and late check out. easy to got to from the train station

we got early check in although we weren t expecting it and late checkout, which is much

they allowed for early check in and late check out as we were taking the train

new and modern hotel, walking distance to old montreal, nearby parking not too expensive, good breakfast

modern decoration room and facilities in the room bed is very comfortable also breakfast is excellent seats in the breakfast area with various choices adapting to various

breakfast was good, coffee and water was available for free 24/7

breakfast in the mornings

location and pleasant staff , early check in time

on the ground floor were so dirty - no water in the shower until maintenance fixed - i asked for early check in and was willing to pay extra but staff didn’t bother to try and help when i could

was very courteous and cooperative and facilities for early check in after a long haul flight

hotel lobby bar closed at 8:30pm on a tuesday

the gym is outdated. the restaurant has very poor breakfast.

nice location, allowed early check in. 24 hours coffee. staff were friendly and helpful

accommodated early check in

they also accommodated my early check in request with no hesitation

she was super helpful, friendly, and helped me with my early check in and giving me great advices about locations in the city

they accommodated us with our early check in and kept our bags while we explored the city more before our late flight

allowed early check in upon request

is a small 5* hotel with great location, large and comfy room and bathroom, free in room wifi and nice bar

also, we were approved a late check out because my friends is pregnant and that showed how human the team is

no pool and smoking lounge

wifi wasn't free

location free breakfast early check in

accommodated is with an extremely early check in when they didn’t have to

room was a good size and the breakfast was surprisingly more than expected

have stayed in dozens and dozens of choice hotels and found breakfast disappointing

there could have been a pool or hot tub in gym!

early check in, helpful staff. the bed seemed clean.