windows that open. clean, allowed early check in, nice breakfast, accommodating staff.

breakfast was excellent

were in a king bed room on the 1st floor beside the laundry room and when we arrived the noise of the washer spinning was very loud but the clerk at

such as the guest laundry room and gym are fantastic

have laundry machine parking free, breakfast offer very much earlier likes 6:00am very close to airport,

we were given early check in as well

the room service was below our expectations

large parking lot, nice work out facilities, pool and hot tub.

wifi on the 4th floor was probably the worst i've had in all my travels

pool was amazing

they honoured my early check in and waived it because of my bonvoy loyalty

before making the booking i made a call and i asked their representative about early check in, and mentioned that we will reach to the hotel by 2 am and i need to check in that

very helpful sraff. we were able to get an early check in.

loved that a bar and dining room are located in hotel, extremely convenient

close to the airport, the swimming pool is great

they did everything to accommodate, granted early check in and late check out no extra charge

pool was out of service, but they arranged for us to use the pool in the hotel across the road.

no restaurant or room service

very close to the airport and free shuttle bus service.

hospitality of the personnel, clean gym and pool, comfy room

staff were super accommodating during a snow storm. the early check in was nice to have

arrived early after a very long international flight

we asked and got an early check in. staff at front desk were exceptional.

was clean, comfortable, very good breakfast, friendly staff, but most importantly, my request for early check in was granted, my room was ready at 11 in the morning, which helped me a lot

very clean, nice beds and breakfast . shuttle to hotel worked perfectly

was very nice but staff at check in were extremely unfriendly and the early check in that had been pre arranged as we had to be at family photos for a family wedding was

the staff were friendly and the pool was amazing and warm!

pool and fitness area seemed good, but haven't used them

longer quality towel for the pool

room was quite dusty and had no microwave in the room and no towels at the pool

our flight came in early and they facilitated an early check in

good gym

the gym

due to covid they was no gym

a full kitchen and dining area was something we did not expect but was a bonus

were super helpful, we arrive early in the morning & they allowed us to do early check in

were able to get an early check in with no problem

clean and nice rooms for the price ~ the spa tub was much more updated than the photos i had seen online

mirrors on the ceiling and a spa bath in the room

spa was wonderful. room very clean

very kind at the check in, allowed us early check in and late check out. everything was great.

he was asked if its possible to get a late check out as we wanted to go to church first

room service was excellent location was really good breakfast selection was very nice

breakfast was healthy and served in beautiful stately room

excellent service great breakfast

we were upgraded to an executive room at no charge and early check in was made available to us

30am, a guy at the front desk is kind enough to let us early check in

were allowed early check in as we were coming from ottawa

staff was not cooperative for early check in. lifts are congested and wait times are longer.

lobby bar and cafe experience, it closed early and had a limited range of drinks and snacks

allowed early check in upon request

gym was closed which was a little upsetting.

very poor wifi connection

waiters at the bar and the dj were amazing

wifi was so bad i couldn't even send emails and there was an extremely loud party in the hotel

was very courteous and cooperative and facilities for early check in after a long haul flight

on the ground floor were so dirty - no water in the shower until maintenance fixed - i asked for early check in and was willing to pay extra but staff didn’t bother to try and help when i could

location and pleasant staff , early check in time

hotel lobby bar closed at 8:30pm on a tuesday

t maybe that is more of a four star thing), a luggage rack in the room, anything in the mini bar (we thought there might

location free breakfast early check in

accommodated is with an extremely early check in when they didn’t have to

the kids felt specifically bad

the breakfast offered is decent

the carpets were so dirty and gross i was scared to let my kids sit on the floor to put their shoes on

we arrived very early in the morning due to a change in our flight and they were happy to accomm and they were

couldn't get an early check in.

we got early check in although we weren t expecting it and late checkout, which is much

helpful front desk staff. allow early check in great restaurant near by.

the hotel staff was really accomodating for early check in and late check out

the staff have us an early check in and the staff we can into were nice

special shout for an early check in, after travelling 40straigjt hours. comfortable bed.

happens and due to that we have to cancel our in between stay and reached couple of hours early and they charged us extra fee for early check in

everything staff were great , they let me have early check in loved it

i requested for an early check in, and room was actually ready when we arrived way earlier than the usual check in

allowed early check in after a disaster stay in neighbouring hotel

and let us not forget the staff, at the front desk who manèges an early check in as we were flying in from an lax red eye for an early business meeting

pool and gym area exceptional

and service at bar was very slow

there is water but it is listed in the menu as one of the bar items with a charge

location and the friendly staff accommodated a super early check in at no additional charge

that said, the room service team were exceptional in their execution to fulfill our needs for dishes, extra coffee

breakfast was abysmal for a 4 stars hotel and the room service for breakfast was almost non-existent

the wifi did not work

room service could work late hours.

hotel accommodated our requests of early check in and adjoining rooms, without any hesitation

early check in was great

my flight arrived on early morning in 7

facilities at hotel

the pool was a great bonus for my kids and we used it more than i had anticipated

plenty of space. early check in

one could need and very efficient, professional and lovely staff and very flexible in terms of early check in and late checkout

no early check in.

we arrived from overseas and happily our room was ready for an early check in

clean, decent size, good location, convenient breakfast, fully equipped private kitchen, laundry facilities, balcony and a pool with a view of the city and mountain

the ability to early check in.

i liked that they gave us an early check in (14h

it had a pool and gym

the one washer/dryer in the whole building were broken during our entire stay, so we couldn't do laundry as planned

two bottles of water for the king room and a nicer bar downstairs..