was very nice but staff at check in were extremely unfriendly and the early check in that had been pre arranged as we had to be at family photos for a family wedding was

the kids loved the pool

it has a lively bar

pool and fitness area seemed good, but haven't used them

the pool is for leisure, but ok

we were given early check in as well

have stayed here in the past got this hotel at a great price was a little bit nervous about parking as per some of the reviews

com shows this hotels pools hours open till 11pm but the sign on the pool was 10pm

there was people running and screaming in the holloway , woke up my 2 year old , also asked for a late check out and the receptionist was rude and said we already gave your room to cleaning and you

i suggest the hotel offers higher speed internet and powerful wifi modem to cover all rooms reliably

our flight came in early and they facilitated an early check in

the hotel is near a metro, about 25 minutes from downtown, with a modest gym that is accessible upon request from 7 to 20 o'clock

2 out of 4 of the machines in the gym did not work and the hotel does not care properly about the sport services

confortable bed and loved the kitchen equipment. everything i needed to feel at home.

the kitchen was stacked with everything

they honoured my early check in and waived it because of my bonvoy loyalty

before making the booking i made a call and i asked their representative about early check in, and mentioned that we will reach to the hotel by 2 am and i need to check in that

very helpful sraff. we were able to get an early check in.

the bar food was very good and the gym facilities excellent

pool area not so great but not a deal breaker

they did everything to accommodate, granted early check in and late check out no extra charge

hospitality of the personnel, clean gym and pool, comfy room

place of pickup) for the breakfast

room service was not clear as wanted to order to my room but was not sure how too

no room service for food at the middle of the night.

staff were super accommodating during a snow storm. the early check in was nice to have

we asked and got an early check in. staff at front desk were exceptional.

arrived early after a very long international flight

was clean, comfortable, very good breakfast, friendly staff, but most importantly, my request for early check in was granted, my room was ready at 11 in the morning, which helped me a lot

great location, greta staff at reception, comfortable rooms, nice to have gym and swim

windows that open. clean, allowed early check in, nice breakfast, accommodating staff.

feel even with the pandemic you can still find a better way to provide a better breakfast i can bring me a beer please in the

breakfast was excellent, with both protein, fruit and starch

the gym was surprisingly good for comfort inn

friendly staff and great breakfasts

bed, friendly staff who were able to accommodate our early check in

sit in the park and enjoy watching kids play, bikers in the park

room was magnificent and they accommodated an early check in

at 8pm and told our rooom was not available and instructed to go have a drink at the bar downstairs

spa bath was absolutely lovely , the room was very cozy and comfortable too

loved the full suite of amenities

bathroom/ spa tub was awesome

stuff was good and early check in was available

william was very polite, friendly and professional. was able to accomodate early check in.

charge for early check in

customer service, was able to get early check in, very clean hotel and rooms, nothing was run down or broken, and loved that the

everything was clean the room the pool and also front desk were very accomodating.

came early as we departed from a cruise, and asked for an early check in

also we had an early check in for no fee

first, we had called in days before our arrival to ask whether early check in was possible as our flight landed in the city early

l’express, a traditional french bistro, cafe big trouble and la distillerie, the best cocktail bar in the city

we also took advantage of the access to the spa (thermal pools, cold plunge, sauna, steam room) at the nearby annex spa (only $25 cad)

great location. accommodating with early check in.

appreciated that the staff accommodated an early check in which really made a difference

staff were super accomodating with early check in and friendliness

property well located and the facilities are very good. staff are helpful. also wifi is good.

room service awesome, the gym great with beautiful bathroom and shower,nice bar and brunch was excellent

very kind at the check in, allowed us early check in and late check out. everything was great.

very kind at the check in, allowed us early check in and late check out. everything was great.

have a wine opener at the front desk, especially considering the fact that they serve wine for room service

wonderful selection of fresh breakfast items

nice staff, quiet room, good wifi

location and pleasant staff , early check in time

on the ground floor were so dirty - no water in the shower until maintenance fixed - i asked for early check in and was willing to pay extra but staff didn’t bother to try and help when i could

was very courteous and cooperative and facilities for early check in after a long haul flight

the gym. i paid 50 dollars to go to a proper gym nearby!

the bar and cafe downstairs were great

the ability to early check in.

i liked that they gave us an early check in (14h

with a lovely view of mont royal from the rooftop patio and about 20 minutes walk (with young kids) to old montreal and vicinities

the bed and shower, the pool! ! the staff was very accommodating!

gym was old but alright

plenty of space. early check in

one could need and very efficient, professional and lovely staff and very flexible in terms of early check in and late checkout

no early check in.

we arrived from overseas and happily our room was ready for an early check in

accommodation, includes a kitchenette enabled us to make our own supper

location and the friendly staff accommodated a super early check in at no additional charge

all and especially the fitness center with two peloton bike

breakfast was abysmal for a 4 stars hotel and the room service for breakfast was almost non-existent

bar was right sized and responsive and cheerful service

all the employees from the front desk, doormen, maintenance people, and bar staff were welcoming and genuine

specifically requested early check in as we were arriving early we understood this could not be guaranteed but the check

all good, very happy with early check in on friday. got the room view i requested.

did not get enough support upon arrival to early check in despite i did not mind to get it for extra charges

went out of their way to accommodate an early check in when they didn't have to

2024

they were kind enough to rearrange rooms to accommodate for early check in

there is no room service for breakfast.

pool was exceptional, the staff were very friendly and welcoming and the room was so nice and clean

clean, amenities like the gym, pool, sauna were great

r working)

they offered me early check in which was so lovely

offered us early check in for our 10 ninth old baby

not provide breakfast box early in the morning

friendly staff and in-house breakfast and free non-alcoholic drinks (hot chocolate, coffee, orange juice, water etc) really did

good breakfast! kids loved the 24 hour hot chocolate and juice!