they allowed us an early check in and welcomed our dog, even offering to let him out in their yard in our absence

we requested early check in & they were able to oblige

staff went out of their way to accommodate our early check in for a wedding and the breakfast was superb

the selection of beers at the bar is very good as well

room was lovely but they don t provide room service so if you are there a few nights it s nice to get dirty crockery etc removed and

& beyond for our stay, travelled for a wedding and the staff kindly had our room ready for an early check in

ate bar food which was delicious, also breakfast in the morning was top notch, room was comfortable and

in the wavelry lots of times for a drink and the staff are amazing at the bar great service and food is also great as well lovely beer garden when it’s nice weather and

friendly atmosphere in the bar and outside bar

hotel with a fantastic atmosphere in the bar area

staff were very friendly and accomodated an early check in for us which was really helpful

staff were amazing, from the bar staff checking me on to the super friendly and helpful cleaners in the morning

friendly atmosphere in the bar with live entertainment

spent one night there but i was welcomed by mark at the bar of the pub, who also guided me up to my bedroom

great night, staff were brilliant and there was even a singer on in the bar who was fantastic.

were extremely helpful and quick to communicate with my request for an early check in

the breakfast was superb; warm freshly made pastries, waffles cooked to order and full cooked breakfast

the breakfast was amazing, plenty to have and the service was so warm and friendly, very personal

i look forwards to coming back for non-work related holiday with my husband and kids

food, evening meal and breakfast were excellent

request for early check in accepted good cooperation from reception staff.. excellent breakfast.

hotel staff so helpful when asking for early check in for some room and a disabled room

the bar and its open fire were lovely for

if you are resident, they never told us and we had no space to dine in the whole town

room service (to me this is a bonus) (-)no room service due to staff shortages (-)clean decking on balcony very loose could be dangerous need to get rid of spiders webs and weeds room service breakfast was late and poached egg was hard boiled (-) also there is a 5 charge for room service regardless of the price of food you order

staff friendly and able to get early check in

kids loved the play park and the beer garden is very pleasant to relax and enjoy a refreshing drink

the kids loved the little play park and the food was great

we booked for a little overnight away from the kids and loved every minute of it

staff were friendly, had little park for kids

spacious and comfortable, staff friendly, early check in no problem

early check in; friendly staff; clean well appointed room; lovely evening meal; well positioned

excellent location, very clean, great breakfast

breakfast was above & beyond

a headache unfortunately and i didn't realise you had cereal and juice out until we had our hot breakfast as nobody said anything

staff was great - we needed to do an early check in as we wouldn't be back from edinburgh until after the desk had closed - they were

location perfect, rooms lovely, bar area, food, staff all fab

kitchen had all amenities you would expect

wifi connection.

base for our party of 4's 3 day golfing trip to gleneagles

and jackie were so helpful with showing us where to park and allowing an early check in

nice view from the room little welcome details, which the kids really appreciated

was very friendly - loved the breakfast server, she was so sweet

breakfast and location

great breakfast

early check in was appreciated

o it does say that on the website); shower took a bit of

room superb staff lovely bar and restaurant very nice great location

the wedding party that seemed to take over the whole hotel - no food in the bar that night

no wifi in bedrooms

the hotel was accommodating as we required an early check in.

room perfrct for an adult and 3 kids. great buffet breakfast

comparison to some of the larger holiday inns the breakfast selection was smaller, i'd put this down to the smaller servery and overall smaller hotel

feel this property is more adults as there isn’t anything for kids to do except go next door to the park where they get chased out unless your having a meal in

nice bar / restaurant opposite hotel which had a good play area for my child

staff were fantastic - sorted early check in for us as we were attending a wedding

the wifi poor connection.

everything...scenery location hotel spa staff ....brill ud83dudc4c

bar was great as well

breakfast

the hotel did not guarentee an early check in, our room was ready early for us, which allowed us to get ready for a wedding we

staff were really helpful and went out of their way to enable an early check in although one member of staff was particularly

at the reception was the best thing of the stay, really nice and wanted to share with us the best golf courses in the area

the room was excellant a was breakfast and dinner nothing was too much trouble.

very comfortable beds and simply lovely downstairs area with bar and fabolous restaurant where we met friends for dinner

warning guests not to turn up before 4pm or get hit with a $20 early check in fee is not a good way to run a business

they allowed us to have an early check in at no extra cost and over the course of our stay, always asked how she was and

spotless, early check in and a fab

on site parking early check in and the staff where exceptional from check in to our

subsequently i booked early check in which stated it cost £20 only to discover i was charged 21

helped us with an early check in as we arrived too early and we re very understanding and even grabbed us an iron

location was decent with some parking out the front

bar the lounge and the night club are all fantastic the staff are lovely too i have stayed here 4

it was hard to log on to wifi. room was nice and clean and obviously new. everyone was pleasant.

place ok. parking ok location good

staff were great and i had early check in at midday.

requested early check in and they did their best to let us in the room for 12:00 so we could get to a wedding

from upstairs, kids jumping on beds and floors until 1 am

the castlecary house hotel has its own bar and grill and we had dinner there

very nice room service was top class

i actually arrived very early and an early check in was no issue at all - nic was excellent

was lovely, staff were absolutely amazing, we tried the bar and grill for food which was brilliant

the spa facilities are starting to look a bit tired and in need of renovation

the spa and gym rooms restaurant staff are very helpful

of families with young kids particularly in the pool so not super quiet but very, very small complaint overall was a great

really liked the quirky story behind the douglas hotel and the early check in

a free car park is definitely a bonus, an early check in which was one hour before the normal check in of 3pm, this was great for me as i am

nice bar and restaurants attached to the hotel

to get her check in was quick and gave directions to the room put my luggage in and then to the bar as was there for a wedding had a great nights sleep and breakfast was good in morning aswell

no receptionist or bar staff . we had to go looking to book in. but when found very pleasant

a sunday morning, the bar and the restaurant were closed (after a wedding party), so we couldn't get anything to eat or a

early check in and 12pm check out

was nothing to dislike friendly helpful staff,vfranred an early check in and everything was

the late checkout was excellent as was an early check in

channels close to hydro arena and city centre 24 hour m & s 1 minute walk away staff facilitated early check in and late check out which was really

we got an early check in and a late check out

very kind and organised a very early check in as i was flying in for a family funeral .

excellent bar and restaurant

very nice bar with open fire

the bar was exceptionally cozy with loads of drinks and food to choose from

the reception staff were very helpful and their help in accommodating a late check out was very much appreciated

location was perfect, rooms were clean and got early check in

most staff were helpful, early check

early check in was very useful and accomadated well.

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

room was clean and the receptionist was very friendly and helpful and even gave an early check in

booked taxis etc for us and gave us an early check in to allow for getting ready for the wedding we were

early check in time useful

staff helpful and allowed early check in

very friendly staff and an excellent breakfast

the bar was shut early.

wifi is too slow and not stable.

made to feel welcome and very good early check in so we could spend the afternoon in the city the day before a wedding the next day

not much! fridge in the room would have been useful as there’s no bar at the hotel.

lack of a lift and bar facilities.

my room was above a bar so could hear a lot of chatter but it got quiet by midnight

staff excellent very clean very comfortable good late check out

owner allowed me to do an early check in to drop off my luggage in the accommodation while i was waiting for my room to get

they were very accommodating with an early check in

staff on arrival were very accommodating and arranged our room for early check in

it puts me off booking with hilton again i am also still waiting on a reply to my request for an early check in, the room was fine the experience was poor

also accommodated is to allow an early check in

we arrived early and there was no problem having an early check in

also big thank you to kat on reception who arranged for us to have a much needed early check in for my young disabled son

should have micro oven available in room or either at room service

big room , comfy, high speed wifi

breakfast good and hotel in fab location.

everything is perfect. only the breakfast is very limited in serving food.