very helpful and friendly staff, very accommodating with early check in etc

staff were very helpful and friendly plenty of entertainment in the main bar and food and drink very cheap

a big thank you to brook who was so kind in facilitating a late check out,much appreciated

everything the food the staff elisabeth was great the rooms the spa bath mmm lovely

kids eat free at weekends staff were great, really friendly and helpful

the team were very accomodating and organised an early check in and a travel cot in our room for our daughter

staff are helpful and super friendly - sorted us a n early check in no bother - breakfast tasty

early check in and late check

were very helpful,i required an early check in to attend a wedding,,no problem ,staff were

handy for visiting our friends and also using bar milano which is part of the hotel

got early check in we asked for and got a room at the end of the hotel away from the night club a

we ve stayed a few time s now and have been offered early check in and late departure at no cost

were able to get an early check in which was fab as we were attending a daytime event

room was clean and spacious, with sofa bed big enough for our two kids

a great place to stay.free parking, the staff were friendly, lovely room and a great breakfast.

early check in - room was great

poor wifi poor mobile phone signal

deliver on room service incomplete food order had our breakfast delivered and toast missing no one on

wifi signal all over the hotel very weak

this hotel as a quick overnight stay whilst travelling up to scotland, and ended up using the gym and spa facilities, eating in the restaurant and going for a walk around the beautiful

was lovely and we were given the requested early check in

bar staff pleasant

ordered room service but they forgot the bread

the kids had such a great time

there's a theme park right next to the hotel which is an added advantage for families with kids

disabled had to wait 2 hours for my room even though i asked for early check in

& bright spacious room, staff were all lovely, we git an early check in for our event which made the go stress free for us

staff very helpful and special mention to orla who went out of her way to find me for an early check in

and a good kids menu too

the evening bar staff were excellent, very chatty and engaging, which made our stay a very enjoyable one

-good value for money. -1 hour early check in.

we also asked for an early check in and this was granted

where a credit to the management, got an early check in and asked if we wanted breakfast front desk staff couldn’t of been anymore helpful

were allowed an early check in free of charge

super friendly staff, early check in after a long journey, great facilities, nice breakfast

early check in and free breakfast sunday morning, staff were lovely!

clean, comfortable, great breakfast and friendly staff. even shared their sweets with me.

lovely bar too with excellent beer

a delightful hotel, bar and restaurant

the whole place was amazing , room, food, staff, location , bar will defo be returning.

early check in. clean room

nice clean place.plenty parking

the wifi did run a bit slow at times. understandable at peak times

problem with login onto the free unsecure wifi

only issue is that the wifi doesn't connect to apple devices

early check in

very accommodating of late check out request

has a bar and restaurant

the free wifi is also non existent in the bedrooms only around the reception

ones at the bar but were told we couldnt mix drinks secondly - asked if possible to maybe have a late check out - only 30 mins to an hour but were told straight away they were

a free car park is definitely a bonus, an early check in which was one hour before the normal check in of 3pm, this was great for me as i am

pleasant outside area at back looking towards golf course

it’s next to a golf course

we checked in we couldn't sit in the bar to have a drink, the restaurant which is apparently separate to the hotel was full but we

the bar and restaurant was lovely really nice inside and the staff are very welcoming

to a very friendly welcome and an early check in

the day of arrival we had problems with our water and the hotel organised early check in for

regards to the breakfast, i slept well past those hours but i must say the evening meal i had for room service was perfect in every way

the food and service were amazing dinner was delicious and so was the buffet breakfast

perfect near the station easy parking, helpful friendly staff room lovely comfortable breakfast excellent evening meal curry was

great service as ordered room service in the evening and breakfast to our room in the morning and both arrived in good

room was spotless very comfy bed. we were aloud an early check in as we were going to a wedding

exactly as advertised and clean organised an early check in as we were attending a wedding and there was no issues everything was clean and

laura was very helpful and arranged early check in for us

friendly staff, allowed a late check out at short notice which was very helpful

accommodated me with an early check in! thank you. loved the funky atmosphere! helpful staff!

room, friendly staff, early check in and a very cool vibe to the hotel

expensive breakfast

the location was great for me the staff were excellent especially the young girl behind the bar who’s from inverness

lovely vibe to the bar area, great place to meet up with my student son, he loved it too

early check in and late check out times available which is excellent

the bar was also very vibrant and had a great atmosphere for socializing

and warm welcoming bar with great rooms

late breakfast and late check out a huge plus

staff couldnt do enough. very helpful. laid back. late check out. very modern decor

location, lovely and clean throughout, very safe with key access throughout, quick easy and early check in, comfortable bed and nice check out time of

i had asked for an early check in as we were arriving from a flight early just on the off chance and they were so

we arrived very early around 9am to drop our bags and they were able to give us an early check in which was very

breakfast, vegan/vegetarian friendly easy check in/out early check in was possible comfotable bed coffee, tea refilled every day - even cookies

we got an early check in which was greatly appreciated

allowed early check in due to committment in city. breakfast was excellent.

and close to everything including the bus routes, main road to edinburgh (about 35 miles) parks, golf club, coffee shops and pubs

location early check in space ish room for family and breakfast friendly staff

very friendly and helpful staff. possibility of early check in.

arrived super early and the staff were so so helpful, let us enjoy a breakfast and early check in, more than we

the moment we walked in at 1pm we were made to feel like the only guests that mattered from early check in to complimentary drinks because it was my wife's birthday it was just

arrived earlier than expected and our room was ready we were thankful after travelling early in the morning

very friendly, and arranged an early check in for us as we were attending a wedding

which was a real disappointment as we were travelling from afar and when we inquired about an early check in they refused to commit in case the existing guests requested a late check out which

when we arrived the girl at the bar told us it would be £10 more for early check in which was not mentioned previously

everything was good from early check in and breakfast in the morning

to stay over whilst attending a wedding, staff were super accommodating arranging early check in

absolutely loved our stay at the ac mariott in glasgow we had requested an early check in which we got

i found the early check in and late check out really useful as it allowed me to tailor my stay around my travel

we arrived early and the reception staff found us 3 rooms together for an early check

friendly and professional staff and added bonus was that an early check in was facilitated

30 there would be a 25 early check in charge even though the room was ready

called in at 12pm to drop off a bag before check in, very friendly were offered early check in but declined

location and early check in option

early check in

stival weekend)

good breakfast and phoned for early check in and not a issue at all

staff were friendly and gave us an early check in.

no early check in.

rooms were great and close together as requested, we also requested to have an early check in and when we arrived at the hotel they were able to accommodate us with this

packed breakfast cos we left early. reasonable coffee from machine. fast wifi.

happy with the hotel and late check out was even better, would definitely stay again

managed to get an early check in and later check out

appreciated the early check in

arrived way too early and said i'd chance asking if i could get an early check in and it was arranged within

i requested an early check in and it wasn't a problem

we got a complimentary room upgrade and early check in, that’s fantastic!

requested early check in and they did their best to let us in the room for 12:00 so we could get to a wedding

staff were great and i had early check in at midday.

there is an amazing amount of parking so that's never a worry

were so welcoming at reception, service and staff in the bar and restaurant were very good also

the castlecary house hotel has its own bar and grill and we had dinner there

early check in is £10 but only 12pm plus onwards

early check in was fantastic paid extra however happy to fo that as ut meant we could freshen up

well priced, easy check in and out, lovely staff to let us early check in

staff didn't exactly speak to eachother there wasn't great communication asked for early check in got one room ready , they took the money off the other room however when i asked for

we got an early check in which was a bonus and greatly appreciated

early check in / had confirmation email day before - so travelled up 4 hours and stayed over night

early check in was pretty expensive if you did need it but that was our only issue

the staff allowed me early check in which i really appreciate.

in february but the small price to upgrade to an executive room was very much worth it for an early check in, late check out, access to the executive lounge etc

staff was great from getting an early check in to service at the bar to help with a dead battery

we got an early check in and maria helped us trying to solve an issue and then printing tickets to a football

although we arrived 3 hours prior to check in time, tony was able to accomadate us and gave us an early check in

was early, could have paid for early check in, but was happy to store bags for free and have a drink in

great stay! had the option for early check in too! awesome staff.

i was told there were several rooms available but there would be an early check in fee

was able to get an early check in and have facilities to hold luggage after check out

we had requested an early check in to get ready for the wedding & were delighted when we arrived & were shown straight

had car-parking

welcoming and nice clean room and nice bar facilities.

there was no note of a wifi password anywhere in the hotel or my room and my phone did not register a

nice room. great staff. excellent breakfast.

we were also given a very early check in which was superb

allowed early check in as they room was already ready which was amazing

incredibly cosy bed, free early check in and late check out (12pm)

excellent location, early check in. good check out time. lovely room.

clean, quick early check in and right in the town centre

staff alllowed slightly early check in which was appreciated due to long train journey

nice staff, early check in allowed

had requested an early check in but this did not although i appreciate the previous night was very busy in

great location, good amenities, lovely staff, early check in too!

staff were friendly and they had my room ready for me as i had requested an early check in which i really appreciated

arrival male receptionist was rude re enquiry about early check in

i asked for an early check in and they gave me my room at 9

early check in

location, bags held for us as we arrived early in the morning

staff were fantastic got an early check in and were so helpful with any requests

the room was very quiet, delighted with the early check in as we arrived from the us early and didn t sleep on the flight

service from the moment you arrive , rooms are spacious well appointed, tea and coffee tray early check in for ihg members, immaculately clean through , ideally located for any city business

central location early check in immaculate and very comfortable rooms

early check in would have been helpful but was not avaiable

we arrived early from a red eye flight from washington dc and they offered us an early check in with no extra

instead i was offered an early check in as my room was ready

wasn’t ready till nearly 4 and had asked for early check in

quick efficient & early check in

they gave us a really early check in

staff were fantastic needed early check in, they called me when the room was ready

friendly service and early check in.

asked for an early check in but was told no 3pm is check in time plus hotel wasn't booked out saturday night

clean, good location, early check in.

early check in not permitted

that i paid £20 for early check in when the room was ready anyway

breakfast was delicious price was amazing location great helpful staff early check in

our room was way too small for two. we had no option for an early check in.

the staff were great and allowed us to have an early check in

early check in

we arrived early to drop of our lugguage and we manage to get an early check in at no extra cost

also big thank you to kat on reception who arranged for us to have a much needed early check in for my young disabled son

there was no price list for the mini fridge and room service was quite expensive.

was great had a lovely adjoining room with the kids, staff were friendly and very helpful duty manager was wonderful

wifi is unfortunately down on my last day of stay as well as the lift condition is kind of old

really need to update the baths, it's like they are made for kids, adults kinda squashed and not long enough

were able to help me with an early check in which was well received as i had a very long flight overnight prior to arriving

we arrived early and they were able to give us a room on both times though with an early check in fee on the

early check in no problem upon arrival

a early check in option with a fee

fact that you had to pay for an early check in when there was an open room

early check in

clean and convenient and good staff and early check in

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

they weren't able to accommodate my request for an early check in, when i got back from wandering the bags were waiting in my room

knew we would need an early check in for a variety of reasons

we left our bags at reception and received a call to tell us our room was ready offering an early check in

the bed was comfortable and the view was excellent as i paid for a city view, i also order room service and the food was delicious

wifi dropped occasionally and didn't always connect straight away.

early check in time useful

staff helpful and allowed early check in

staff friendly, excellent breakfast and lovely room with very comfortable bed.

breakfast in the morning was delicious and lots of variety

the bar was shut early.

early check in very helpful staff jan lovely wee lassie £10 burger and chips the chips were

all the staff were very friendly and helpful, allowed early check in and offered to store bags on check out

there is a gym but i didn’t use it

gym great too

gym small but ok

very nice allowing early check in

i requested an early check in and this was

no room service!

the boutique size, restoration of historic building, location, staff, bar room service and general vibe

bar is slightly limited in what drinks are available and is the higher price end of the scale but

early check in at no extra cost

the staff were able to facilitate an early check in by 60 mins.

staff were amazingly polite and early check in was no problem

ileda checked us in and we got an early check in which was great

good gym, good bar, nice quite room

due to long flight,we asked early check in but they refused although the had free rooms

to glasgow via the caledonian sleeper train, so we arrived early in the morning

great early check in of 2pm and late check out of midday which really makes the difference

very clean hotel! and early check in didn t cost anything extra which we appreciated.

the best part was the staff, we needed early check in and the lovely daniel made that possible for us