there were ants by the pool

bathroom sink drain would not open had to stuff paper from bar of soap under drain stopper to keep the drain open

breakfast was also pretty good with warm food and variety of fruits and yogurts

the hotel was clean, the breakfast was enormous, the pool was clean and hot tub warm

i loved the staff they was helpful and the breakfast bar was great.

pool was excellent. breakfast was great.

would love it if the spa worked in the pool area but not a big deal.

breakfast was just ok. comfy chairs in the lobby and pool were nice amenities

clean room. newly remodeled. everything was good. quiet. only downside no fruit at breakfast.

wish breakfast would go later.

when we went down there it was full of a bunch of kids

breakfast was delicious

this hotel does not have the nicest rooms, my kids loved the pool area

love the location, free parking, complimentary breakfast, good value and excellent service from front desk and attendant

kids loved the jetted tub in the room and both swimming/wading pools

i personally don't like to walk through lobby to get to pool

microwave, coffee maker , nice breakfast area and lobby, fair breakfast, nice and clean swimming pool, mirror in bathroom and in the room, room not too dark colours, pleasant facility interior

the kids were out of control

efficient facility, good breakfast buffet, terrific layout of the building with very pleasant staff in good location of my

pool and fitness area were small

loved the kids could swim, hot tub was comfortable for me breakfast food pretty good

breakfast staff was super nice clean hotel bar connected in a good area

pool area was very nice

we could have had a good breakfast but it wasn’t their fault with the virus flirting around

weren’t the most comfortable, you can hear people yelling from outside/the bar area, and price was a little high

hotel is built around the pool so in the hall at every level there is the strong pool chemical smell

kids were in the pool yelling at 7:30am and the pool wasn't supposed to open until 9am on sunday

swimming pool kids can be heard in the rooms upstairs

comfy beds, nice room, had a pool, fitness room and allowed my dog!

the location was great. good pillows! good fitness center.

kitchen in my room

rooms were beautiful, staff friendly, great value, wonderful breakfast and the children loved the salt water pool

so if the kitchen could be stocked with a scissors that would be handy

there wasn't a hot tub, the pool had too much chlorine, and the eggs were horrible.

full kitchen in room.

lots of kids

grab and go breakfast was certainly better than nothing due to covid

on site actual gym. wait staff at bat was very friendly

pool closed at 9:45........kids were bummed. so was i.

the parking can be a bit of an issue. have to park next to the building.

blanket in room, great coffee at breakfast & very nice selection of breakfast foods, nice toiletries, to name a few

we were celebrating our 13th wedding anniversary and with 4 kids we barely get 5 minutes to ourself

hot breakfast items were cold

much chlorine in the pool

maybe few other choices for breakfast but overall we would come back and recommend

good breakfast, great location for target field / center. good parking.

wish they would have offered breakfast still but due to covid-19 they can't which i understand but they could have at least had

no hot breakfast, the $100 deposit made me paranoid about dirtying the towels.

no gym open

great location and quiet rooms with an awesome breakfast selection.

didn't know construction was going on when we booked and that the pool would be closed.

the free on site parking and multiple highway accesses were much appreciated as we could reach downtown within 10 to

a good bar with decent food.

hotel needs to update their website as it clearly states there is a pool and a hot

love the spacious room! quick check in process and loved the bar in the hotel as well.

the staff was exceptional, meaning natalie and stephanie at check-in, to the restaurant and bar staff

told us breakfast would be until 10am and it was cleaned up by 9am so that was a

only downside was continental breakfast instead of a hot breakfast but that's covid related and did not take away from my

i also thought the pool and the breakfast was great

room was clean, pool was good, the breakfast was

the staff in the kitchen working the breakfast area were extremely friendly!!!

the pool water was a bit cool.

parking. so many empty diamond spaces.

location, parking, and front desk provided excellent customer service.

clean room. polite staff. decent parking accommodations.

side parking lot not plowed very well

the pool and outdoor patio were very nice

would have preferred for hot tub to be outside, there were lots of loud kids in the pool area which prevented it from being relaxing

fabulous pool, spa, and exercise room

the bar was close at 9:45 on a friday night

clean environment, wonderful staff and nice pool/spa/sauna

it was great to have the bar and food available for purchase on property

shopping center i would think kinda of hard to find at night if you didn’t have a cell phone , pool was kinda of small and looked uninvited

convenient location. the pool was not busy.

comfortable close to everything great breakfast great pool

pool and pool area was cold

loved their hot breakfast and cleaned rooms.

i didn’t like mainly was the toilets were made for little kids not adults

love this place this is my wife and i where we go to take a break from the kids

comfortable bed, good breakfast selection, friendly staff

was super clean, laundry room was open 24/7 and the complimentary drink was a nice touch

loud kids in pool until 10 pm

nice pool area, fitness room, and breakfast area

pool water was too cold to stay in long enough to enjoy it

was clean, the room was comfortable, spacious rooms, excellent breakfast and great fitness option

my kids were happy not many people in the pool area left in uncrowded but lacked a hot tub.

there and i was able to get in at 1 pm and the room was very nice nice warm breakfast nice warm pool and hot

room size and breakfast

some high schools kids had the room next to me and were very loud in the hallway all night !

fitness center open anytime.

staff member that does breakfast was rude, impatient with kids( yelled at another guests child), she walked around angry both mornings

no indoor pool or hot tub.

pool was smaller than we anticipated

i had to put something the pool seemed “small” for size of facility and with the chairs around the side it was hard to

the fact that it came with a kitchen.

breakfast was great, staff was great, room was spacious and love the kitchenette area

kids enjoyed the pool, breakfast was great, and location was awesome

pool area was great for the kids

fitness room equipment outdated or did not work

kids enjoyed the pool, breakfast was great, and location was awesome

spa/pool open all night would be nice

om another room)sat out in the hallway for at least two days

good value. enjoyed the swimming pool

ease of parking

the staff, the room, how well kept it was, and i really liked how the gym there had free weights

room service needed a little bit of work - i asked for a salad with my dinner one night and they

may be then can increase breakfast items

pool, breakfast and parking make it even more enjoyable

size is wonderful kitchenette was perfect

i love that there is a kitchenette in the room. the view was great. the bed was comfortable.

kitchen staff amazing

the rooftop bar is also very nice and has a good view of the city

the rooftop bar is a great addition as well

rooftop bar was super cool and the staff were friendly, my husband and i really like it for a night cap

fitness center was perfect for what was needed for only one night

very nice place. room was clean and comfortable. bar was very cool.

the breakfast was amazing

fitness center is pretty small.

the breakfast is top notch and you can’t beat the cookies at check-in, the fruit infused water

the breakfast was amazing and all of the staff were friendly and welcoming

pool smelt very strong of chlorine

hotel is non-smoking which i like but now lots of loitering in parking lot to smoke

the swimming pool was very clean and well kept

no pool!

like the friendliness of the staff, the early check in, wi fi, and the free breakfast

that the inside pool water was cold !! i though in winter inside pools are heated

clean, friendly staff, great breakfast

breakfast options were a little slim.

breakfast was awesome and location was great!!

breakfast was very good and you was hot

they had a very good continental breakfast. everything very clean.

no breakfast other than a bagels and muffins.

poor breakfast selections. much more could have been done even with the covid problems

the gym was quit nice, lots of equipment

kids were disappointed

great location, very quiet room, friendly staff, super comfortable pillows & bed, great breakfast, wonderful value

great breakfast. kids loved the pool. room was very modern

when we arrived, the lobby was full of people lots of kids and the acoustics weren t very good

wifi was terrible

pizza place across the parking lot was fabulous! the hotel met our needs just fine.

noisy college kids screaming drunk at 2am one night but that was it for negatives

it is very clean, updated recently, wonderful breakfast choices, and a nice pool and hot tub

the morning breakfast offerings were stellar, and again, cleanliness

the beds were comfortable, the fitness center had updated equipment and was also very clean

nice breakfast with nice options

the breakfast was awesome

nice pool although chilly room. great breakfast. comfy beds

comfortable bed, nice sofa and kitchenette. also liked the location.

the pool área is big. the kids enjoyed themselves. breakfast had alot of variety

nice pool although chilly room. great breakfast. comfy beds

the bed was everything i loved it & so did my kids

bed was great. great breakfast, pool area was clean and warm

i loved the little exercise room and pool area

breakfast was good, internet was fast, etc

breakfast was mostly sugars and carbs

the breakfast was good and plentiful, coffee the best

with a full kitchen along with all of the usual amenities it had everything that i could possibly have needed

kudos to the kitchen staff

have to walk too much if you are at the other side of the hotel to get to the laundry

hotel was very clean, from the outside to the pool areas and the lobby

parking areas are a little confusing

buffet breakfast not offered during the week. our mistake but would have been a nice touch.

paying for breakfast.

water park wasn't open

nice restaurant and bar area and the patio is great

only thing that i didn’t like was that they let little kids in the hot tub they were doing flips unaccompanied by parents and when the parents were there

very clean, spacious rooms, great pool and spa area.

only thing that could be better is the pool is very noisy

the pool open an hour late just for my girlfriend and myself

the free laundry imenities

pool area paint-decor outdated...pool area fairly small for hotel size.

hockey kids running around...

clean rooms with modern decor and comfortable beds. large gym area.

to many’s kids in the pool

there isn’t a hot tub, just a pool.

breakfast was super tasty! location was great!

breakfast constitute cold and hot meals not just cold

the breakfast was terrible.

neither of them had all of the equipment you would expect in the kitchens

of covid-19, breakfast wasn't served in the normal fashion and i was told they had bags you could take

the lobby tables don't get wiped down very often, so at breakfast, it's hard to find a clean table

pool was fun for the kids i love staying here at this hotel nice clean and covid clean i will be

no continental breakfast

breakfast would be nice

the room service was superb

hot tub in the pool area was under construction

restaurant was good (brunch buffet), 3rd floor bar was a little pricey, but we'll made drinks

pool for kids

clean. modern. great location. close to moa. great fitness centre too.

were kids everywhere

bed was amazing!! room was large, room service was great every time. everything was perfection.

room that we had was very nice and clean, but the walls were so thin, that we could hear the kids in the next room rough-housing, so we asked to change to another room

for over $--- the room was tiny and room service was insane

parking was crowded. loud air conditioner. no cookies available when i checked in.

hours gym and pool

nice room quite great pool and workout room nice staff

the bar area was packed and noisy with convention groups, hard to even get near the bartender to order

kitchen with oven stove microwave coffee machine

very disappointed with fitness center

small pool and hot tub

que dos de las caminadoras en el fitness center no funcionan

reasonably priced, large fitness area with pool, real restaurant on site and very, very friendly service

pool is too small i wanted to use it but they were people in there so i couldn't need a bigger

breakfast had many choices and the breakfast staff were very nice and busy keeping

the hotel was very clean, the complimentary breakfast and evening snack were excellent, and the pool was warm in a snowstorm

with three small kids and use of a the kitchen a quick vacuuming on occasion would have been nice

breakfast was more than satisfactory and the happy hour was the perfect way to finalize the day

hotel was clean and the gym had great workout equipment options

it was cold at the bar at times

the gym.

pool towels are small and like sandpaper. for a luxury hotel the pool towels felt like a super8

the kids were disappointed about this as we were looking forward to swimming

wished the pool would have been open a little later than 10pm.

disappointed no smoothies on the weekends. kids were very disappointed

hot tub was a little over chlorinated but it was a minor thing and i just stayed mostly in the pool instead

traveled with our kids/grandkids from winnipeg for a hockey tournament

pool area was nice

gym was great and includes free weights and medicine balls

so trying to relax with 4 kids under the age of 8 was anything but relaxing

was helpful with being understanding about kids being hyper ,driver on easter got us to lightrail to make it from

kids loved the swimming pool and hot tub. very clean and quiet.

the pool & hot tub were great

kids were excited for the pool but the chlorine was too strong

was filthy - it looked like someone had wiped dirt on it or that it had been bloodied and the laundry department couldn't get the stain out

that the pool and hot tub were open. the room was clean and nice.

food or drink in the pool area

pool area was small

the bar was to to close to the eating area

one room service breakfast was very good

pool area was close along with gym no notice of closing prior to arrival disappointing as we booked

lovely hotel connected to the galleria great parking

quiet rooms, convenient parking, wide corridors with window, staff always helpful and cheerful about it

clean. good location. free parking

were waiting in the dining room and when everything was open we thought she would say outloud the kitchen is ready noooo she just wispered staright to this couple it was ready and thats how we

location, kitchen in the apartment, nice and helpful staff, laundry room

the little kitchen in the room is a

their patio is gorgeous and even better that you can take your breakfast outside and eat it if you choose

breakfast was great

didnt like that there was no breakfast, no pool/hot tub, gym,etc

everything was really clean! comfy beds. kids loved the pool.

the free airport shuttle ride to the hotel was quick!

cleanliness and shuttle bus

kids all wondered how we could afford such a nice hotel

food and bar to expensive.

easy access, quick internet, and i love the bar downstairs

nice bar area to hang out at and great bartender in wes

bar was out of a lot of things and you couldn’t charge anything to your room

location, nice gym and comfy beds

the bathroom was phenomenal, the bed super comfortable, and kitchenette was a nice added touch

guest laundry area clean and pleasant

breakfast

and had a mini-kitchen

decor, high security access, quiet, highway access, good prepared breakfast

though the pool was open, it was limited to 16 people

the airport shuttle did not leave early enough for my flight times ☹ ?☹ ?

shuttle i had scheduled in the morning was canceled at the last minute, but the offered to

shuttle to mall of america and airport

weren't very clean and they didn't have any shampoo as well as the internet wouldn't work so my kids couldn't watch any tv even though we were told someone would come fix it, it never happened

more breakfast food variety and lesser price

the facility was very clean, pool temp perfect, staff was very friendly.

nice gym

staff was amazing, room was clean and room service was great.

their were no microwave and with kids u need a microwave

location. staff. 24 hour room service.

our kids were obviously bummed, but i am thankful she took initiative to get it cleaned up

also pool was open late - helpful with kids

gym

basketball court for kids, location and view

was downtown, this is ok, underground parking was great to have , gym, front desk was very

therefore, the shower curtain would slide down to the middle of the bar and then water would spray out both sides of the curtain and soaking the floor

did not let my kids stay even though i guaranteed all expenses and responsibilities as they were there to finish

laundry room did not have a chance machine and front desk did not have change either at the time

gym was very small with only a dumbbell wrack and cardio machines

i'm glad they had free breakfast to eat

breakfast was inexpensive and they offered a good variate of options

i wasn't told about the gym

everything was amazing even the breakfast

the gym, was small but well laid out and had a good amount of equipment

kids partying all night in surrounding rooms

very nice fitness

great breakfast, great locations, clean and comfortable rooms, friendly staff

breakfast cud be better - maybe some hash browns or beans?

the breakfast scrambled eggs could have been a little better.

in-hotel spa was amazing

spa was unstaffed during hours of operation.

was remarkable, the spa was amazing and everyone there was superb

we ordered room service in the morning

carole very very friendly. spa tub worked great and was very relaxing.

and i wanted to make spaghetti in the full kitchen complete with the strainer for noodles

the breakfast items were very good, it should be offered longer in the mornings

we also like the breakfast

the gym is not open and the pots and pans are so cheap hard to cook with

very nice kitchen

liked the location, went to the wrong hotel first and they were way too fancy for having kids there

too many kids in the pool but it is a family hotel so it is to be expected.

the shuttle service was great

we came with kids and teens and the room was spacious enough for everyone

pool was good too

breakfast is always make your own waffles (which i love) rooms are always clean

so clean,here, excellent the breakfast was very nice,

kids enjoyed the free breakfast, would like signs for nut allergy alerts

breakfast was great, but i'd recommend to have a staff person available to make sure nothing runs

only stay at places that have the free breakfast with waffles

enjoyed large corner room. in the bar received free tea....very accomodating

lobby bar service was excellent and the food was good and convenient

bartenders and robbsen was great to us at check in and each time saw them

hotel bar and restaurant was also closed due to low occupancy (due to covid)

in the bar area was very rude about our group using chairs from a near by area ( that was not being used

no free breakfast. gym facility could be better.

went there for a bachelorette party - the front desk was able to get us in for early check in so we could decorate the room, and the customer service was outstanding

the gym, and the spacious reception area.

wasn't told about the gym on the 18th floor that i had access to

good studio in the gym (for yoga)

there was no room service, no food within walking distance, no delivery available

bar a little overpriced but to be expected downtown

dirty and room service left out for days

room service was expensive, menu was on the tv and food not worth the money spent.

the staffs reception, gym facilities and the food.

outstanding breakfast-good happy hour

the pool. and the staff !

first impression i got from the hotel clerk was dismissive, my kids and i drove 4 hours to get to the hotel only to stand in line for about 20 mins and having to

pool was small, no hot tub

family wasn't cleaned and ready for check-in until after 6pm and they were there with two young kids by 3:30

hotel has a superb gym / athletic facility, in part due to its joined location with a residential facility

room service was great, as was the spa experience. it was a perfect in-town getaway!

excellent restaurant and bar on site

the food in the restaurant and speak easy bar was exceptional. the service overall was fantastic

the place is clean, spacious and has a warm, classy and cozy vintage feel

the cost , no micro wave , small room.. slow at room service..

we used room service once and it was fast

rooms are small with basic amenities, no room service and the ice maker on my floor was broken

we chose hells kitchen right across the street which was great

room service for dinner, my steak was disgusting

location, beautiful rooms, lobby, and roof top pool

the gym could be more up to date

the rooftop pool/hot tub was perfect

we go for the rooftop pool

only 1 bar of soap in bathroom over 2 nights. i like to have 1 bar at sink and 1 in shower.

good gym

gay 90's bar is right across the street

great location if you want to bar hop and easy parking also

concierge relentless in achieving satisfactory we asked for late night coffee at bar & it was unavailable next day bar tender called out to us ' hey,

love that there weren't a bunch of little kids running around

the bar area was welcoming and fun

gym

nice hotel front desk didn’t mind us playing pool at 5 am which was awesome and gave us late checkout couldn’t be better

nice area, loved the big windows, pool table in lobby was fun

wished the hotel bar wasn't under construction.

rooms, loved the pool and the hottub

most people don't want to pay $12 for a lemonade and then a $6 delivery fee for room service

loved the food, we got room service breakfast in bed and it was delicious

the front desk some of the best i have encountered - extremely accommodating beautiful lobby and bar area due to the age and type of building, actual room was quite dark but well

restaurant closes at 9pm and if you need to eat later than that, the room service was 80-150 dollars for two people

bar closes at 11:00

and bar were great

pool area was way too hot to sit and watch my kids

also the pool was very small, if there were more than 5 kids in the pool you were running into walmart be

also it was nice to have the grill and bar opened later in the evening

breakfast i've had at this star level of hotel

so i'm not sure if they were down at the pool or in the bathrooms

you can t hardly breath so my kids ended up not to be able to swim which make them so sad

the room smelled like dirty laundry in the gym locker

pool and free food lol

i arrived at 12:30 midnight and did not feel safe as i had to stand outside in the cold with my kids to gain entry room was too small wasn't what i

you couldn't preorder room service

there was no room service available. that was one reason i choose a classy hotel.

having to request room service 24hrs ahead of time

very helpful with us when we got there late with kids

the price, staff, room service. food was very good and delivered on time.

about room service

the room service was excellent! ordered the

i’m not take breakfast

the room service food we ordered from the restaurant was also surprisingly top-notch

did not expect the vast gym facilities including squash courts (with racquetball equipment) (+) even the gym was impressive (+) they have the best gym of any hotel i ve ever been (+)attached gym was a huge plus for me (+) the gym is absolutely huge and well-equipped (+) the gym is huge, the best hotel gym ever (+) the gym was excellent and a big surprise (+)love the gym and the pizza ud83cudf55 (+)the gym was my favorite part! (+) the gym is massive and lots of fun

very unhappy about the mini bar being the only refrigeration unit

the morning breakfast buffet, which had been free when i'd last stayed, now cost 18 dollars.

we went down to the hotel bar at 1130 on a saturday night and it was closed..

no pool for the kids

breakfast was delicious

the checking in process was well done, room great and the gym and pool as well

it took over an hour to get drinks at the rooftop pool

bar service was good on drinks slow on food

friendly staff, breakfast

the pool area was fairly small. limited seating in there as well. no big deal to me though.

additionally, room service was delicious and if we needed anything, we just called down to the front desk and

appreciate the shuttle service but be warned that best if you schedule a day ahead

room service meal was left to be desired! disappointing for the price!

i wish they had a couple of exercise bikes in the gym.