the pool, hot tub and ice machine were broken

nice and clean and the room was great. breakfast was good.

hot tub wasnt working coulda been a better breakfast

breakfast was satisfying with a good selection

clean room. newly remodeled. everything was good. quiet. only downside no fruit at breakfast.

the staff was exceptional, meaning natalie and stephanie at check-in, to the restaurant and bar staff

i like the pool and the fitness center. the rooms are a nice size and have a good setup.

fitness center was not the best

sink needed repair kids playing in the hallway after 9:30 on weekdays guests kids throwing rocks in parking

many kids, but that was most likely circumstantial due to events in the area

i loved the staff they was helpful and the breakfast bar was great.

the only downside is that the pool was closed

quiet , clean & comfortable; good breakfast.

bed, the suite made it nice for the kids to have their own television at night, kids enjoyed the pool, and breakfast had great hot options

efficient facility, good breakfast buffet, terrific layout of the building with very pleasant staff in good location of my

like the included breakfast though with covid it wasn’t as good as usual

pool breakfast comfort of the bed and room. will stay next time in area.

loved the pool

kids enjoyed the pool and hot tub was great

in pool / fitness room was not on at 6am, as the controls may not have been adjusted for dst

in pool / fitness room was not on at 6am, as the controls may not have been adjusted for dst

very nice romms pool

wifi didn t work. kid threw up in hot tub and not sure if staf attendees to it or not.

breakfast was good-a lot of variety

i liked that the reasturant and bar were connected to the hotel and the bed was comfortable

pool and the bed was nice and the room was cool

plus gym and salt water pool are excellent bonuses

good breakfast.clean.

breakfast is excellent, and staff are kind, knowledgeable and

there wasn't a hot tub, the pool had too much chlorine, and the eggs were horrible.

was plenty of room and a large kitchen & bath

gym and racquetball courts

hotel has a great workout facility with many options including a swimming pool, racket ball court and exercise machines

there is no time for just adults to be at the pool area even though they have a sign up that says kids under 18 are not allowed in the hot tub there was still more kids in it than

breakfast buffet was excellent. pool area was excellent.

the pool and hot tub were clean and the temps were perfect.

the screaming kids in the pool. but, that’s kids. they were quiet by 11:00.

no channel guide for tv; no info on restaurant or bar hours provided

breakfast is in a comfortable, good looking setting. food choice and quality of food excellent.

kids running up and down the hallway kicking a soccer ball

nice pool. kids enjoyed it.

blanket in room, great coffee at breakfast & very nice selection of breakfast foods, nice toiletries, to name a few

we were celebrating our 13th wedding anniversary and with 4 kids we barely get 5 minutes to ourself

hot breakfast items were cold

much chlorine in the pool

maybe few other choices for breakfast but overall we would come back and recommend

good breakfast, great location for target field / center. good parking.

wish they would have offered breakfast still but due to covid-19 they can't which i understand but they could have at least had

no hot breakfast, the $100 deposit made me paranoid about dirtying the towels.

no gym open

great location and quiet rooms with an awesome breakfast selection.

didn't know construction was going on when we booked and that the pool would be closed.

the free on site parking and multiple highway accesses were much appreciated as we could reach downtown within 10 to

a good bar with decent food.

hotel needs to update their website as it clearly states there is a pool and a hot

love the spacious room! quick check in process and loved the bar in the hotel as well.

it was great to have the bar and food available for purchase on property

wasnt open at all after breakfast during my stay due to covid and they also didnt have the bar

we like the location, the pool, the exterior open seating, and the closeness of restaurants.

24/7 snack bar where you can purchase snacks and drinks

bed was so comfortable and room was very clean. nice to have a bar & restaurant on site.

nice room with comfortable beds. swimming pool was warm. very clean. good breakfast.

the pool was surprisingly impressive with the fast slide

the breakfast was amazing

closed and went back to front desk, only then i was told we could use pool facilities at lifetime fitness center

pool smelt very strong of chlorine

night when we checked in there was a party with adults in the pool drinking and they took up the entire space

i liked it had pool for the kids. it was a good location to where we had to go.

we had kids knocking on the interior door after 3 i mentioned it when we checked out and the gentelman

too many kids from a hockey tournament in pool so couldn't use it.

kids enjoyed the pool, breakfast was great, and location was awesome

breakfast was yummy

told us breakfast would be until 10am and it was cleaned up by 9am so that was a

good breakfast, quick early check in

only downside was continental breakfast instead of a hot breakfast but that's covid related and did not take away from my

desk manager helped me with using the pool when empty

we enjoyed the pool and the spa.

only one waitress who was also bar tending

the pool water was a bit cool.

not crowded followed safety lots of sanitizer everywhere parking easy

great rooms, good size. gym was well equipped. pool and hot tub were open. nice stay

staff was very accommodating and breakfast was excellent!

the staff was friendly and accommodating, the pool, hot tub, and gym were all very nice, and breakfast was good

breakfast was not that good powdered eggs and potatoes

nice room. very friendly staff. great breakfast.

the room was wonderful. the pool was amazing. the breakfast was awesome

the 17th floor; bed was very comfortable, room was clean with no odor from the air conditioner, pool stayed open late, bar and kitchen stayed open late for a hotel

the bar on the first floor was open late

awesome smart tv so we could login to netflix for the kids

fabulous pool, spa, and exercise room

the best pool ever. the outdoor landscape. the fire table

the distance between our room and the pool.

loved the breakfast buffet - just as good as any restaurant's buffet

parking areas are a little confusing

free parking

fair food for breakfast where we could make our own waffles

restaurant was good (brunch buffet), 3rd floor bar was a little pricey, but we'll made drinks

there is no pool so if that's important to you - you'll want a different hotel.

good breakfast each morning, and on-site fitness center and laundry facilities make this a good option for any traveler

i not continental is actuay breakfast and a full bar inside the hotel

there is also a laundry facility available for hotel guests, which is very convenient

great staff, nice shower, great gym, free coffee/tea in the lobby 24 hours and very clean rooms

loved having 24 hour access to the free on-site guest laundry with detergent

very clean, spacious rooms, great pool and spa area.

there was nothing i didn’t like. except the pool and the jaquizzi outside was real small.

the pool open an hour late just for my girlfriend and myself

loved the bar, actual full size pool table and just the vibe of relaxing

it was a great location with plenty of parking and lots of nice restaurants and shops nearby,

loved the water park for my 2 kids under 4. they loved it and spent 2 hrs having the best time

i like breakfast because it's included, and i like the room so quiet, i like everything

we loved the water park. it was large enough for 3 and 6 year olds.

only thing that i didn t like was that they let little kids in the hot tub they were doing flips unaccompanied by parents and when the parents were there

i could really appreciate the service, the accommodations, breakfast, etc, we really enjoyed the pool and spa

amazing place, excellent breakfast, and kind staff.

excellent free breakfast

loud kids in pool until 10 pm

breakfast staff, made sure we had what we needed, had a had great happy attitude, very attentive

there and i was able to get in at 1 pm and the room was very nice nice warm breakfast nice warm pool and hot

great breakfast. clean hotel great place to stay!!

pool was a little smaller but it was great.

bed was very uncomfortable couldn't sleep the two nights that we stayed there there way kids running up and down hallways on second and third floor until one am told the front desk twice

fitness center open anytime.

breakfast was great but the room is very small and there were a lot of people so i had to eat

croissant at the breakfast

location, excellent. nice, tidy room with handy kitchen. breakfast was a little meager.

the kitchen had everything we needed

the laundry room is very useful and the front desk has laundry detergent and quarters

of covid-19, breakfast wasn't served in the normal fashion and i was told they had bags you could take

kitchen floor in the bedroom i got was a bit sticky and the sink not clean, with rests of food

crew was amazing at all times and breakfast really good.

breakfast constitute cold and hot meals not just cold

neither of them had all of the equipment you would expect in the kitchens

to many’s kids in the pool

bed was hard and i had neighbor kids running thru the halls at 11:30 at night when mine were asleep

hockey kids running around...

the breakfast at this hotel was actually food my family eats and i was so grateful

thing i didn’t like abt property, the ppl that serve breakfast always comes out to monitor me and my family

a big deal, but is there a limit on the wifi devices that can be used at one time

clean, good location, and parking included.

for its location - very close to multiple dining options and easy access to target field and the parking for games/events

additional perks: peloton bike in their gym, pool and hot tub, restaurant on site, and free parking

location!! great room! fabulous bar tender! beautiful hotel.

hotel is non-smoking which i like but now lots of loitering in parking lot to smoke

pool was in construction

the swimming pool was very clean and well kept

also enjoyed using the treadmill and free weights in the fitness room

had a hard time finding a parking spot since we checked in around midnight and my husband was not a fan of the bed

pool area was nice and morning breakfast and eating area all good

good breakfast choices and good coffee

quiet and breakfast was very good

the lady at breakfast was extremely

the continental breakfast was a hot one, which is always nice

may be then can increase breakfast items

great staff, rooms, breakfast & location! we’d stay here again:)

the pool was out of order

friendly front desk. i love the pool! nice clean and quiet large room . the breakfast was good .

after swimming, the kids clothes color changed

this hotel was outstanding!! great staff. easy location to get to. wonderful gym.

maybe have some cheese with the eggs for breakfast

they had a very good continental breakfast. everything very clean.

great - staff - food - location - breakfast - friendly staff

great location and breakfast, clean and so comfortable.

the breakfast was convenient

the pool door had been open all night my first night so the next day it was bugs in the pool and the

the pool was pretty but i didnt swim

poor breakfast selections. much more could have been done even with the covid problems

no free breakfast

clean, warm breakfast, wifi, and comfort.

very clean and quiet. the intimate lobby bar was efficient and fun. a small party atmosphere.

staff was friendly and prompt. my kid ????? the pool.

wifi was terrible

i love the breakfast ud83dude0b and the bar in the hotel it was wonderful

the rooftop bar is also very nice and has a good view of the city

rooftop bar was super cool and the staff were friendly, my husband and i really like it for a night cap

roof top bar was nice.

fitness center was perfect for what was needed for only one night

very nice place. room was clean and comfortable. bar was very cool.

the pool the grand showcase of entry, impressive

did not like that the pool area closed at 10 pm, maybe that is a good time for kids but adults should allow a little more time

very small pool

did not like that the pool area closed at 10 pm, maybe that is a good time for kids but adults should allow a little more time

n/a. children might like a bigger pool.

pool ended up being closed for maintenance which we did not know

great location and the breakfast is amazing! kids loved the pool.

kid friendly. has a laundry room.

the pool was closed that was a bummer ud83dude15

the morning breakfast offerings were stellar, and again, cleanliness

breakfast great!

nice breakfast and it was available until 10 am on weekends

pool area could have been bigger

location, good breakfast, kids loved the pool

the pool area is small.

very disappointed with fitness center

good location, shops close by. breakfast was yummy. nice size room, comfortable bed.

pool was small

the breakfast buffet was good also

reasonably priced, large fitness area with pool, real restaurant on site and very, very friendly service

i just wish that they would provide a little bit more for the breakfast part

kids enjoyed the free breakfast, would like signs for nut allergy alerts

breakfast was great, but i'd recommend to have a staff person available to make sure nothing runs

location was good if you planned on going to the valleyview fair or to the mystic lake casino as both are nearby

the street (walking access) quiet rooms and neighbourhood hispanic food truck in parking lot breakfast was ok spartan room was dated

location and free parking! room was amazing!

were kids everywhere

no pet fee. free parking. great location. clean.

beautiful room. no pet fees.

room that we had was very nice and clean, but the walls were so thin, that we could hear the kids in the next room rough-housing, so we asked to change to another room

access to food, drinks. loved the airport shuttle.

hotel was priced well for what we wanted. it has a great pool that the kids loved.

restaurant or bar were not open

was placed in an adjoining room with screaming kids

john was great at the bar and brad as always was great in

kitchen with oven stove microwave coffee machine

was being renovated so didn't get to use, the gym next door was covered in dust from the work

very nice gym, pool and hot tub

it was cold at the bar at times

the uniqueness was fabulous! comfy beds, fun for kids.

the rooms, clean, quiet, great staff, nice bar and lounge

heated pool and free continental breakfast were great

a family passing through we value a good pool

pool water temperature was cold

very clean and very professional. breakfast was great.

very family friendly and the pool is always clean

kids loved they made their own waffles every morning

nice pool

the pool area was clean and the kids enjoyed the hot tub too

there was no bathtub in our room, just a shower and with 2 kids that was unexpected but we couldn't choose a bath in booking it seemed

wood tile floors. kids loved the afternoon complimentary donuts. pool area was nice.

customer service restaurant/bar pool/hot tub comfortable clean rooms and beds

my kids loved the pool and the hot tub

you can get free ice, free water (from fitness room), free brewed coffee from the lobby 24/7

was good, rooms were clean, beds comfortable, had a bar, good little fitness center, had washing machines/dryers and the restaurant food was delicious

pool area, hot tub, breakfast room was gorgeous, and love the bar and the seating area and check in was so

people didn't follow the rule about reserving the pool times.

we had a couple drinks in the lobby bar and felt like we were talking to old friends

the swimming pool and pool area was small.

laundry was unavailable and i had to find a laundromat before leaving town after check out

pool area was small

loved the pool, hot tub and free laundry service

the little kitchen in the room is a

pool, gym and breakfast

location, kitchen in the apartment, nice and helpful staff, laundry room

breakfast was great

the hotel was very clean, the complimentary breakfast and evening snack were excellent, and the pool was warm in a snowstorm

pool

very good breakfast

love the large kitchenette with dishes and dishwasher, large fridge with

loved having our own kitchenette especially travelling with kids

kids all wondered how we could afford such a nice hotel

liked the gym

didnt like that there was no breakfast, no pool/hot tub, gym,etc

loved that there was a laundry room available.

badly maintained premise, gym and pool. gym was very disappointing the room was very okay

hard to find parking for the day, it was too busy.

breakfast. worst in years, both from room service and at club lounge

parking not easy

clean. good location. free parking

great staff, wonderful pool

staff was very nice and pool and our room were clean

there was a pool and a hottub

weren't very clean and they didn't have any shampoo as well as the internet wouldn't work so my kids couldn't watch any tv even though we were told someone would come fix it, it never happened

location, very clean & elegant, free shuttle, 12pm check-out and great price on bookings

the pool is lovely with a gym and hot tub

disappointed to see there was not a hot breakfast or more variety similar to other hotels being served during the week

super comfortable beds, well equipped mini kitchen, large rooms, great location!

guest laundry area clean and pleasant

i got the room with kitchen and had everything i needed

the room was great and really enjoyed the kitchen area and comfy bed

bar was out of a lot of things and you couldn’t charge anything to your room

the cleanliness, the bar and room was beautiful and spacious.

location, nice gym and comfy beds

food and bar to expensive.

nice bar area to hang out at and great bartender in wes

pool area

parking was full while i was there but there is an empty lot right next to the hotel so it was

accommodated early check in. exceptional service in the dining area and pool area excellent

our family loved breakfast time and pool.

breakfast was great, happy hour with snacks were great

clean. quiet. accommodating. informative. good breakfast.

breakfast

it was nice to have breakfast included in the price. really enjoyed our room.

the breakfast was good and the dinning room was spacious

the breakfast had a lot of options

if there was complimentary breakfast

smart hotel, loved the room, pool, gym, gorgeous bar

friendly staff, the gym included and the bed was great.

the gym was pleasantly spacious and clean with a large variety of cardio machines, free weights, and

i have to work late. it would be nice if the bar and restaurant stayed open later than it does.

5 room service charge delivery charges $5

kids running up and down the hallway & slamming doors until midnight (on one night of the stay).

hotel has a great gym - with weights, dance studio, basketball court, etc

basketball court for kids, location and view

basketball court for kids, location and view

good gym.

i went through and disinfected and wiped down dirt before my kids and i stayed

every time we were in the elevator we helped get kids back to their floor because they had no key

nice rooms, comfy beds, nice staff, warm fire place, decent enough gym.

we asked for extra blankets for my kids to sleep on the pull out couch but never received them so we ended up buying some bedding at

great location! breakfast okbut is was covid. we liked everything!

gym downstairs

i used the gym and it was very good for a quick workout

the gym, was small but well laid out and had a good amount of equipment

premium design, breakfast, bikes available to borrow, convenient location, art on exterior windows of ground floor

really liked the location and the breakfast was great

breakfast was killer- rooms were great- very clean-fitness center great also clean- the outback space my

staff was amazing! lots if breakfast options, and late check out time!

free breakfast. was perfect for picky kids

the free breakfast was excellent and the location was perfect

breakfast was good and the staff were so helpful and nice i really appreciate the pool for me and

breakfast was good and the staff were so helpful and nice i really appreciate the pool for me and my kiddos we enjoyed ourselves i also enjoyed the fitness room

location & quiet setting..amenities were adequate..breakfast was very good..

breakfast was bad. no drinks n no options.

location with a working pool & jacuzzi

fairly close to casinos and many shops nearby.

location , as we went to valleyfair and mystic lake casino

manager happily changed our room to an area away from the pool and a number of happy, but loud, kids

didnt have shuttle service to casino!! and the lighting in the hot tub area..

not a thing. we asked for room close to pool and we got it

the staff was wonderful (late check out and my husband had his shaving lotion taken away by the tsa (too much liquid) so we

pool was smaller than pictured. but kids still enjoyed it

i had 3 kids who made mess and certain things or mess i wouldn't expect for staff to do as we were staying

i just wouldn't stay here without my kids because of the swimming pool occupied with kids all times

had guest laundry and a hot breakfast which was really good

i couldn~t ring through to room service and there was no information about how to call concierge

the bar downstairs was sufficient for what i wanted

spa was unstaffed during hours of operation.

in-hotel spa was amazing

speedy delivery of room service

wish breakfast was serving until later then 9am.

two-room layout gave me and my son privacy. public areas were clean, breakfast was very good.

breakfast was great

nice space for the price with kitchen included

gym needs to improve as well