the staff was exceptional, meaning natalie and stephanie at check-in, to the restaurant and bar staff

the pool, hot tub and ice machine were broken

nice and clean and the room was great. breakfast was good.

hot tub wasnt working coulda been a better breakfast

breakfast was satisfying with a good selection

clean room. newly remodeled. everything was good. quiet. only downside no fruit at breakfast.

total fitness was nice, but we missed the convince of having one at the hotel

the staff was most excellent and they helped me out a lot with cleanliness and laundry among other things

the pool was surprisingly impressive with the fast slide

they love the pool with the water slide

we had to go to drive across the road to lifetime fitness to sit in the hot tub

restaurant was good (brunch buffet), 3rd floor bar was a little pricey, but we'll made drinks

pool area was great for the kids

pool was warm and hot tub felt great

breakfast

fitness room equipment outdated or did not work

spa/pool open all night would be nice

lots of kids running around and yelling in hallways (not really staffs fault on that issue).

i like the pool and the fitness center. the rooms are a nice size and have a good setup.

very nice, modern, new room. fitness room, 2 pools and great breakfast

affordable, good location, nice pool/hot tub & sufficient workout room, friendly staff & great breakfast

breakfast was excellent, well stocked, and something different each day

tub/showers should have grab bars. with covid there was no hot breakfast

little options of breakfast when waffle iron

breakfast excellent and staff very friendly

breakfast area needed a little more attention

quiet and breakfast was very good

the only downside is that the pool was closed

microwave, coffee maker , nice breakfast area and lobby, fair breakfast, nice and clean swimming pool, mirror in bathroom and in the room, room not too dark colours, pleasant facility interior

i personally don't like to walk through lobby to get to pool

clean and great breakfast!

very clean, good breakfast, good location

breakfast was delicious

breakfast is ok

breakfast good, room service, water play area

rooms could use some repairs, the beds were saggy and room service tried to come in way before we were to check out and woke us up

i liked that the reasturant and bar were connected to the hotel and the bed was comfortable

cleanliness, friendly and nice staff, quiet room and clean fitness center and pool

the screaming kids in the pool. but, that’s kids. they were quiet by 11:00.

tv remote needed batteries. consider the bar area opening earlier instead of at 5 pm.

there was no meat at the free club breakfast. eggs were only okay.

fitness center had dumbbells

kids enjoyed the pool and hot tub was great

breakfast buffet could’ve had a few more selections

rooms, good breakfast

breakfast staff was super nice clean hotel bar connected in a good area

in pool / fitness room was not on at 6am, as the controls may not have been adjusted for dst

needed to check in a little early due to clinicals at the hospital

the staff were professional and accommodating, and the breakfast options made mornings easy before heading out

the pool and sauna were a plus. several items for breakfast and good coffee.

the pool and hot tub facilities were great

the shower room by the pool was dirty

breakfast could have been warmer

rooms were beautiful, staff friendly, great value, wonderful breakfast and the children loved the salt water pool

plus gym and salt water pool are excellent bonuses

my room had a full kitchen

a kitchen was great

friendly and helpful staff at check-in and offered to sign us up for rewards program and 2 free breakfasts

the rooms were nice and place was spacious kids played in the arcade room and had a blast.

pool closed at 9:45........kids were bummed. so was i.

john did an amazing job serving breakfast.

beautiful. in house restaurant and breakfast

i also thought the pool and the breakfast was great

breakfast was yummy

treadmill in the fitness room is out of order

only downside was continental breakfast instead of a hot breakfast but that's covid related and did not take away from my

they ran out of many breakfast items early. they ran out of pancakes and bananas before 8:00.

location, parking, and front desk provided excellent customer service.

side parking lot not plowed very well

we booked here because it had a bar and restaurant

pool area was nice

has a wonderful restaurant and bar that i have always enjoyed in the past and due to covid-19 the restaurant and bar was an open

the pool area was just ok

blanket in room, great coffee at breakfast & very nice selection of breakfast foods, nice toiletries, to name a few

breakfast was good , standard continental breakfast but did have 2 flavors for waffle mix which was

super cordial staff. very clean, comfortable,and lovely facilities. excellent breakfast.

friendly staff, great pool, excellent breakfast

breakfast is always make your own waffles (which i love) rooms are always clean

so clean,here, excellent the breakfast was very nice,

location was good if you planned on going to the valleyview fair or to the mystic lake casino as both are nearby

i just wish that they would provide a little bit more for the breakfast part

breakfast was so so.

it was clean, spacious and had a good breakfast.

no hot breakfast, the $100 deposit made me paranoid about dirtying the towels.

no gym open

no laundry & no vending machines

worst stay they had no laundry on site no good housekeeping and no vending machines and always had trouble with the room

the free on site parking and multiple highway accesses were much appreciated as we could reach downtown within 10 to

free parking and quality of the hotel

the room service wqas kips restaurant and the food was delicious

swimming pool not working

a little off of a main road in an industrial area, so i took a very short detour or 2 into other parking lots

great - staff - food - location - breakfast - friendly staff

breakfast was awesome and location was great!!

great location and breakfast, clean and so comfortable.

maybe have some cheese with the eggs for breakfast

this hotel was outstanding!! great staff. easy location to get to. wonderful gym.

also enjoyed using the treadmill and free weights in the fitness room

that the inside pool water was cold !! i though in winter inside pools are heated

breakfast was amazingly great

snow is not cleared properly on the lot so parking was a pain

it was clean and outside parking was well lit.

patio and restaurant gym pool all awesome

the pool was wonderful, and the food at the restaurant was amazing

clean environment, wonderful staff and nice pool/spa/sauna

fabulous pool, spa, and exercise room

the pool and outdoor patio were very nice

the breakfast and cleanliness

breakfast bar is very good with nice choices

the only bummer is the pool area is closed for remodeling (i wish they could update online to let people

staff super helpful. clean, comfortable and nice to have warm breakfast.

great location, very quiet room, friendly staff, super comfortable pillows & bed, great breakfast, wonderful value

pool a little small

the bed was everything i loved it & so did my kids

nice pool although chilly room. great breakfast. comfy beds

rooms was big, loved the pool and hot tub

i have kids who aren’t a big fan of eggs and sausage

loved the room, cleanliness of hotel & room. & our kids loved the pool!

the breakfast was great. the gentleman that checked us in was so nice.

staff was friendly and prompt. my kid ????? the pool.

the pool area always had towels stocked and the pool was a great temperature

bar needed a little bit more for options

we loved the pool and the pillows were also amazing

the hot tub was so soothing, and the pool refreshing

pool ended up being closed for maintenance which we did not know

it is very clean, updated recently, wonderful breakfast choices, and a nice pool and hot tub

the front desk rocked!!! and the pool is open!!!

didnt have shuttle service to casino!! and the lighting in the hot tub area..

breakfast and pool area

pool and hot tub were clean and perfect temp - pretty trail outside, and price was right

the pool was out of order which was extremely inconvenient when that's what the kids look forward to the most

not a thing. we asked for room close to pool and we got it

pool and pool area was cold

it was great to have the bar and food available for purchase on property

shopping center i would think kinda of hard to find at night if you didn’t have a cell phone , pool was kinda of small and looked uninvited

pool and fitness under construction so we weren’t able to use it

convenient location. the pool was not busy.

the man working breakfast,i think his name was werner, fantastic worker

didn't realize they had a pool and free breakfast!!

great location for spending time at the casino only being a 10 minute drive away

t take my drink from the bar to my room when they give you two of them at the same time

pool didn't close down until 10 and the bar and restaurant was open late

pool area was great for families

kids were disappointed they could not go in hot tub but adults understand the rule

that it was close to many places...like valley fair, mystic lake casino, fast food places

improve breakfast

book in room said pool was open till 12 am for adults but at 11pm staff came and made us get out of pool

was so friendly and the breakfast was worth every penny of the stay

breakfast food was great, the room was very comfortable

pool and hot tub

the lift wasn’t working at the pool so that wasn’t very handy for my handicapped son

staff willing to go the extra mile to create a pleasant stay, location, price point, morning breakfast was wonderful and well kept

pool area was very nice

hot breakfast served, good selection of food

location was great, was quiet at night, gym was clean.

room was comfortable, breakfast was good good location from mystic lake casino we had a great time at the ron white show & casino

provide a good breakfast

was super clean, laundry room was open 24/7 and the complimentary drink was a nice touch

buffet breakfast is excellent

and handy guest laundry

one of the queen bed was broke badly , wife kept sliding to the edge and had to swap the bed with kids

good breakfast each morning, and on-site fitness center and laundry facilities make this a good option for any traveler

pool was a little chilly

traveling with kids though the noise from the other kids in the hotel did not bother us to much, since we

everything especially the breakfast food was great

hotel is clean, renewed, well located. it has a heated internal pool and fitness center.

fantastic hotel, room, breakfast, location to minneapolis. manager was amazing and very helpful.

the hot tub and pool were nice and breakfast was good

excellent breakfast

staff and the free hot breakfast.

the in door pool and the breakfast

some high schools kids had the room next to me and were very loud in the hallway all night !

good breakfast. room was spacious. bed was comfortable

we also made use of the guest grill near the pool, which is a huge bonus for my family

i like that i had two rooms i like that i had a kitchen, washer and dryer

suite layout which included a full kitchen where we could prepare our meals, as i had just had outpatient eye surgery and didn't want

i had to put something the pool seemed “small” for size of facility and with the chairs around the side it was hard to

additional perks: peloton bike in their gym, pool and hot tub, restaurant on site, and free parking

room service and the hotel was clean

ease of parking

nice room, great staff. room service was excellent.

convenient area, large parking, friendly staff

every morning, pool for the kids, welcoming to our dog, and front desk went above and beyond to make us comfortable

pool is smaller than expected and they put breakfast away at 9:45 instead of 10 on monday so i didn't make it in time to eat

the pool was out of order

did not bring my swimming suit - the pool looked inviting

pool was either dirty or there was too much chlorine in it because of the color of the water

was clean, pool area was great for the kids and everything was always stocked! great job!

very hot (every single other guest we encountered down there agreed), but we just jumped in the pool after a few minutes

didn't eat breakfast here, was meeting our son.

breakfast was not that good powdered eggs and potatoes

enjoyed the gym

clean, beds were great, breakfast was awesome. friendly staff.

the breakfast was excellent with a good variety. staff was friendly and welcoming.

the hot food at breakfast was mediocre and there were fireworks in the parking lot on the 4th.

the laundry room was

can hear the freeway noise even with white noise machines turned on and the parking lot snowplow was even louder and started before 7am

roof top bar was nice.

the rooftop bar is a great addition as well

the reveal bar on the sixth floor is to die for: great bartenders and a view of downtown minneapolis

fitness center was perfect for what was needed for only one night

rooftop bar was super cool and the staff were friendly, my husband and i really like it for a night cap

there was nothing i didn’t like. except the pool and the jaquizzi outside was real small.

… people banging on the door in the night but mostly i wish they had better ventilation for the pool

loved the bar, actual full size pool table and just the vibe of relaxing

they have a pool table and also a laundry room that is a courtesy for the guests

pool area paint-decor outdated...pool area fairly small for hotel size.

water park wasn't open

how clean our room was, and the staff at the bar were very welcoming and helpful.

loved the pool looked like a waterpark

paying for breakfast.

the pool was heated so that was nice and the breakfast buffet my kids enoyed !

pool

cleanliness, pool, hot tub, fitness center, fridge microwave coffee maker in room, quiet room, friendly staff

there were also too many young kids in the hot

also wish pbs kids was an option on tv

also wish pbs kids was an option on tv

crew was amazing at all times and breakfast really good.

neither of them had all of the equipment you would expect in the kitchens

breakfast

loved having a full kitchen

pool and very clean.

were kids running up and down the hallway in the middle of the night

new modern construction - many protein choices at breakfast - clean.

missed breakfast because we thought it went a little later

the room was excellent! the pool and gym were perfect. the waffles are amazing.

there isn’t a hot tub, just a pool.

very disappointed with fitness center

loved the temperature of the hot tub but the pool area was super hot and humid

pool small but clean and warm

good location, shops close by. breakfast was yummy. nice size room, comfortable bed.

que dos de las caminadoras en el fitness center no funcionan

tiny and has little to no seating which was fine since it was ice cold and solidly packed with kids until it closed, so we didn't stick around to swim

breakfast was included in our stay but the staff only gave me 1 coupon for it when i checked in

did not like that the pool area closed at 10 pm, maybe that is a good time for kids but adults should allow a little more

did not like that the pool area closed at 10 pm, maybe that is a good time for kids but adults should allow a little more time

don't like that room service isn't available anymore

pool open, but these are different times.

cost of movies for the kids and no regular tv. pool was bit small.

i understand, but wish the fitness area, pool and hot tub were available.

pool very over-crowded with kids, so unable to relax

liked our room had an amzing view of the golf course

easy access, quick internet, and i love the bar downstairs

nice bar area to hang out at and great bartender in wes

the cleanliness, the bar and room was beautiful and spacious.

food and bar to expensive.

bar was out of a lot of things and you couldn’t charge anything to your room

kept the kids very happy

i purposely chose a hotel with a pool so our kids could swim

the pool was out of order and they close it all day so my kids didn’t get a chance to swim

the pool is the best

only thing i would have against the hotel is the 25 dollar allowance for breakfast

kids running up and down the hallway & slamming doors until midnight

the gym was amazing!

the gym was amazing

basketball court for kids, location and view

5 room service charge delivery charges $5

but loved the mini kitchen setup

decor, high security access, quiet, highway access, good prepared breakfast

breakfast was wonderful

grab-and-go breakfast included

super comfortable beds, well equipped mini kitchen, large rooms, great location!

we asked for extra blankets for my kids to sleep on the pull out couch but never received them so we ended up buying some bedding at

did not let my kids stay even though i guaranteed all expenses and responsibilities as they were there to finish

i booked for 2 adults and 3 kids and my breakfast was included for 2 adults and 1 child

i went through and disinfected and wiped down dirt before my kids and i stayed

laundry room did not have a chance machine and front desk did not have change either at the time

i'm glad they had free breakfast to eat

$5 grab and go breakfast was well worth it, with jimmy dean breakfast sandwiches, cereal, bagels, yogurt, juice

great location! breakfast okbut is was covid. we liked everything!

breakfast was available at 5am! the artwork is excellent. the shower!

little gym, enough for a travel workout

staff was amazing! lots if breakfast options, and late check out time!

lied about a fitness center

kids partying all night in surrounding rooms

really liked the location and the breakfast was great

breakfast cud be better - maybe some hash browns or beans?

4th floor bar was closed

speedy delivery of room service

breakfast was delicious and room service was very quick

in-hotel spa was amazing

spa was unstaffed during hours of operation.

the breakfast was average, but fine

i like that you had your own kitchen and livingroom

two-room layout gave me and my son privacy. public areas were clean, breakfast was very good.

2 bedroom suite with 2 private bathrooms, living room and kitchen

i liked everything about the hotel, especially the breakfast and how many options there were.

the pool and fitness room were clean and in good repair

the pool was really nice.

i loved the added bonus of the sauna in the gym area

there was no room service, no food within walking distance, no delivery available

no mini-bar or room service. design is plain, but nice and clean.

room service was great

the basement bar and well equipped gym

excellent restaurant and bar on site

room service was great, as was the spa experience. it was a perfect in-town getaway!

room, large gym, beautiful spa, friendly staff, and delicious restaurants

enjoyed large corner room. in the bar received free tea....very accomodating

hotel bar and restaurant was also closed due to low occupancy (due to covid)

internet should be complimentary, the gym was really small and didn’t have pool or sauna

lobby bar service was excellent and the food was good and convenient

great little bar and location to some other great restaurants

they didn’t take their time to tell me about the gym, pool, restaurant in the hotel or anything

hotel employee in the hotel bar was a real professional, providing efficient and friendly service

wasn't told about the gym on the 18th floor that i had access to

would be nice if the bar opened earlier than 4pm

the gym, and the spacious reception area.

also very much appreciated the great desk area in the room and the late check out for working

the breakfast and managers cocktail hour. the gym and pool area were great as well

great breakfast, beautiful room, relaxing bar/lobby area, and the location was perfect

didn t like the added charges on our room service bill

our room was never cleaned and we had to call room service for towels and they never came the second time

very fun place to stay with observation deck, speak easy with views, and great lobby bar space

also, the prohibition bar on the 27th floor was very classy

room service was horribly expensive and valet parking was expensive. room was small

room service for dinner, my steak was disgusting

the cost , no micro wave , small room.. slow at room service..

construction made it hard to get in and out wish it had a hot tub larger pool

staff was particularly helpful in light of the surprise inspection of the pool, allowing me to do a late checkout so i could swim once the inspection was done--the existence

kids and i loved the pool was a great place to be and warm!!!great place would go again.

pool area was way too hot to sit and watch my kids

the pool

the gym was stocked with headphones and the machines offered unique workouts

i enjoy the spacious room and the bar and restaurant. they also have a pool table in the lobby!

wished the hotel bar wasn't under construction.

disappointing that there was no tub/jacuzzi and no pool or hot tub

no pool

beautiful, clean space and attentive staff. great gym!

concierge relentless in achieving satisfactory we asked for late night coffee at bar & it was unavailable next day bar tender called out to us ' hey,

staff was wonderful, rooms were clean and comfy, and the lobby bar was a welcomed addition at the end of the evening

was right downtown, very convenient, had a bar and restaurant in the hotel, very clean rooms

gay 90's bar is right across the street

got the stomach flu and they brought him toast, tea, an apple and spread with milk and water by room service, all complimentary

bar

we love that there is a delicious restaurant onsite as well as a bar downstairs and a really cool rooftop bar upstairs

rooftop pool / bar staff location food ambience

the price was a bit steep but access to the roof top pool as an event made it worthwhile

enjoyed the comfortable beds, great location, great hotel bar and access to the parking ramp via skyway

room had plenty of mirrors, bathroom light was nice, free wifi is hugeee plus

restaurant closes at 9pm and if you need to eat later than that, the room service was 80-150 dollars for two people

room service breakfast was poor value

extra charges for things that should be included wifi, i booked 2 queen beds but got got 2 double beds

were many places in the hotel where there was a strong marijuana smell, the room service food was very over priced and not very good

the room service food we ordered from the restaurant was also surprisingly top-notch

the room service was excellent! ordered the

of construction/trash on rooftop outside our window & no room service

the bar tender was friendly and accommodating, as were the front desk personnel

room service is an issue if you are staying for a longer period of time

there was no room service available. that was one reason i choose a classy hotel.

comfortable bed, location, design of hotel, food, gym, cleanliness, easy check in/out, housekeeping staff were very

interesting building and decor, great location and an excellent gym

wine at the bar was crazy overpriced